Zivame — fraud

Address:

Hyath nagar Hyderabad, Hyderabad, Telangana

I have ordered a products of 5000rs on 4 transaction ID s through phone pay but zivame showing that order was cancelled and their helpline not responding I want my cash back urgently I contacted them so many times but no positive response I checked even in phone pay it was clear I got transaction ID also but zivame is not giving proper information just saying order has been cancelled we are not responsible for your order I want quick response sir please my sincere request to you please help me sir