Zivame — Fraudulent activity related to a Zivame order and denial of refund.

I raised a complaint on December 24th about my order not being delivered to me, yet Zivame falsely marked it as delivered. Despite providing the correct address in Andhra Pradesh, Zivame claims that the delivery failed due to an incorrect phone number. However, my email address and physical address were correct, and I did not receive an OTP, making the delivery impossible and they would not deliver it to a unknown address just because their phone number is incorrectly mentioned.

This misleading status update and refusal to issue a refund constitute fraudulent activity. Zivame's app repeatedly updated the delivery status on different dates, adding to the confusion and misrepresentation. This is a clear case of fraud