Zivame — item not delivered

Address:	695003
Website:	Zivame

I have ordered 2 items from zivame on aug 20 with expected delivery on aug 27, as there was no updates even on date of delivery i have called customerservice and was informed to reorder the items as the previous order was cancelled due to flood in my state. They have credited amount as points and i have reordered the items on same day as the executive assured the flood related delivery issues no longer exists. The reordered item should arrive on september 3 rd and as there was no updates from zivame i again called customer support and the same story repeated. They told me the order will be cancelled due to flood issues. There was no intimation from zivame regarding order cancellation. There was no issues with other shopping sites.