Zivame — My money hasn't been refunded

Address:

Bangalore, Karnataka

On[protected], i ordered a product costing Rs.250 from The Zivame website, i paid through my debit card. After the payment, my order got cancelled by itself and it had a note saying that the amount has been refunded as zcoins. but when i checked several times for 2 hours straight. it shows 0 coins. Please return my money. I thought i'd try zivame for the first time, and i am so disappointed . Please fix this