Zivame — Not delivering the product and then not returning my money

Address:

Ali miyan colony, raebraeli 229316

In early December Main ne Ek product order kiya aur poora December guzarne k baad bhi mere pass product nhi pahuncha fir inhon ne mere concern k be ghair hi mere amount ko apne Zivame coins me daal diya fir majbooran mujhe dusra product mangana pda wo ek month guzarne k baad nhi aa paya fir ne cancel kr diya again mera paisa Zivame coins me chla Gaya jb m ne customer care se baat ki tau inhon ne btaya k apna card detail input kr dijye app me jb app me card detail input kiya tau app me card k expiry month input le hi ni rha hai fir baat kiya tau btaya k email kr dijye ap apna a/c detail aj one month ho chuka hai still I couldn’t get my money. Highly irresponsible and worst business platform.