[Resolved]  Zivame — Order failed zcoins not reverted back

As Zivame doesn't provide refund back to your original source, I had got my refund in form of zcoins from previous orders which was definitely more than 514 as I don't recall exact number.

Now today when I tried to make the order payment with zcoins and rest with my card but because of some issue the payment failed and that is fine but I didn't receive the zcoins which I used to place the failed order in my account.

And those zcoins are not any kind of promotion coins but that is the same money which I got in refund for returning previous order.

I need someone to resolve this issue as soon as possible.