Zivame — Product shows delivered on site but not received it yet

Website: www.zivame.com

I ordered 2 products worth Rs. 1127 on September 11. The product shows delivered on site but I have not received the products yet.

It's been almost 2 months now still no resolution provided.

Every time they say they are looking into it but of no use.
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Order No:[protected]
Ordered on Sep 11, 2023

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