Zivame — Refund

Address:

Zivame app

I had ordered 3 products from zivame, and raised return requests on the same day, I guess with difference in time.

And when the pick up guy came as I was not home my mother returned allthe 3 products together when she was suppose to return only one at a time after so much of inconvenience and follow up they said it will confirmed if we have all 3 or not and then only the refund will be done.

They confirmed they have received the 1st product and made immediate refund however for other 2 I'm writing emails for now more than 2 weeks as I can't receive calls when in office so emails are the only way to communicate.

I still have got the refund for other 2 products in my bank account and when I told that I have confirmed it with my bank with the NEFT details that you have provided me, they asking for bank statement in pdf format without password.

I also took so much of inconvenience to Screenshot the statement details and sent it to them with hiding my account confidential details which I'm obviously is supposed to they aren't helpful at all .

And now all this have caused me so much trouble I want refund of atleast 3-4 thousand rupees

As they have wasted my so much of time and energy causing me mental stress.

The order id is[protected]

And this is the transaction ID for your reference NEFT/[protected]. That they gave me for refund amount of other 2 product later.