Zivame — return amount is refunded as zcoins instead of the money in rs

Address:	560100
Website:	Www.zivame.com

Return amount is not credited in the bank account. It is all given as zcoins by default and no change is done even after requesting and calling them never connects to the customer executive. And these coins are real money of a customer and not a coupon given for free which can have an expiry if any sort which is illegal. How can money have expiry? And why are they not giving the money back into the same account from which the payment was made back to the customer. I need my money of 2105 rs back into my account (Expired today) and this is fraud and has to stop