Zivame — Zivame Fraud -hacked account for Zcoins purchase

My Zivame account was hacked and few things are ordered today using my Zcoins. It’s under order confirmation status as of 22 March 2022 1AM IST. Due to the Zivame policy I am unable to cancel it from my side. Please cancel the order as soon as possible. Order #[protected]

Hacker address is Gokul Puram Nanda Nagar Gorakhpur, Uttar Pradesh, 273008, India
[protected] - truecaller shows Arun Singh Home which is the main hacker, Another number of hacker is [protected] .

My actual address is In Kerala. Please take immediate action to kindly cancel this order and refund my money. It’s an urgent request.

My address is removed from my account and fraud person address is there. I am unable to block my account or change my password. My other apps or any other apps are not hacked. It’s only issue with Zivame. Please let me know a solution asap.