Claimed

Zomato Complaints & Reviews

1
Updated: Nov 26, 2025
Complaints 7878
Resolved
706
Unresolved
7172
Contacts

File a complaint to Zomato

Having problems with Zomato?

File a complaint and get it resolved by Zomato customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Zomato reviews & complaints page 107

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
ANJALY THAMBI
Jan 2, 2022
Report
Copy

We placed an order on 01/01/2022 rs. 136.50 with zomato. It showed payment failed, but money was deducted. I have shared the details of order ID. Please refund the amount.
Transaction ID: IePa7w88Pz0IlZIGAMSRDTW7
+1 photos
Zomato customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    H
    Harish Thàkùr
    from Gurugram, Haryana
    Jan 2, 2022
    Report
    Copy

    Address: Farrukhnagar gurgaon

    I'd active kar do sir g
    Zomato customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      H
      Het910
      from Ahmedabad, Gujarat
      Jan 2, 2022
      Report
      Copy

      I am not able to apply any promo code from my account because it says promo codes have been disabled permanently due to suspicious activity... I am not able to understand what it is about...

      Please look into this issue as soon as possible and try to resolve it..

      I can provide my account details for solving the problem.. Please try to resolve it as soon as possible
      Zomato customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        annu@$1962
        from Hyderabad, Andhra Pradesh
        Jan 2, 2022
        Report
        Copy

        I ordered food online from Bawarchi, Mudheerabad, hyderabad through Zomato .. Tough the amount was deducted twice from my account .. i did not receive the food.. Details of the amount deducted from my account is given below

        1. 31/12/2021 UPI/[protected]/Zomato payment/zomato-o Dr. 224.60
        2. 31/12/2021 UPI/[protected]/Zomato payment/zomato-o Dr. 224.6
        Zomato customer support has been notified about the posted complaint.
        Jan 02, 2022
        Updated by annu@$1962
        No response from Zomato
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Abhy Abhi
          Jan 2, 2022
          Report
          Copy

          My id is deactivated because of bgv failure
          +1 photos
          Zomato customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Abhy Abhi
            Jan 2, 2022
            Report
            Copy

            My id is suspended due to bgv failure
            +1 photos
            Zomato customer support has been notified about the posted complaint.
            Jan 02, 2022
            Updated by Abhy Abhi
            Solve
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              ms938818
              Jan 2, 2022
              Report
              Copy

              Address: Ambala city
              Website: Zomato.com

              Sir i am a rider for zomato my big problem please solve i riqvest you for heart am a midle claas family am a only person for work and all manage family am hardworking and humble so i work zomato login hours pay ming this rate card apple before 20 Des am created id 21 this and this show new card so i riqvest here please change my rate and apple before rate card login hours ming please sir my login nmbr[protected] please change
              +1 photos
              Zomato customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Parth Parekh
                Jan 1, 2022
                Resolved
                Report
                Copy
                Resolved

                Order id [protected]
                Had ordered multiple items from Zomato. Less than half of them delivered. Not issuing refund. Also Not responding correctly on chat and not arranging call back from senior team.
                Jan 2, 2022
                Complaint marked as Resolved 
                Zomato refunded complete amount of order. Hence closing the complaint.
                Zomato customer support has been notified about the posted complaint.
                Jan 01, 2022
                Updated by Parth Parekh
                Uploading relevant images

                Dear sir help Zomato team Mira ID terminal ho gaya Mira FE ID 878857 please sir help me

                Delivery of food items not done - Comment #3940805 - Image #0
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Ravielisha
                  Jan 1, 2022
                  Report
                  Copy

                  Address: 2/41, Resolute Towers, 2nd Lane, MC Nicholas Rd, Chennai, 600031
                  Website: No

                  Sir pls my id 2year not active
                  My family me run. No work
                  Now zomoto tray pls my id activete
                  🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼👏👏👏👏👏👏...
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    G
                    Ghisaram Solanki
                    Jan 1, 2022
                    Report
                    Copy

                    Please help me for my Zomato I'd active please
                    +1 photos
                    Zomato customer support has been notified about the posted complaint.
                    Jan 01, 2022
                    Updated by Ghisaram Solanki
                    My Zomato I'd bgv
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      J
                      Jasonn
                      Jan 1, 2022
                      Report
                      Copy

                      I ordered a wrong item so cancelled it to reorder but there is no cod option available now. I am a student and don't use any mode of online transaction.
                      Zomato customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        N
                        Neerajccie07
                        from Bengaluru, Karnataka
                        Jan 1, 2022
                        Report
                        Copy

                        Address: Bangalore

                        I recently ordered a bulk food from zomato partner KFC whereas the order id was [protected]. I wanted for around 55 mins to get the ordered delivered whereas again I recieved an incorrect order because 4dips were missing and the boxe of smokey chicken and bucket was squized with each other. I contacted to zomato support and I told my concern whereas I was appointed to a support executive named Afifa Khatoon, without knowing the number of dips added 50 rs as a token amount. If you notice in KFC portal, the cost for two dips are 59.05 INR, whereas for 4 dips it is 99.05 INR. So on what basis do the representative has returned only 50 rupees whereas I am in a huge loss of 4 dips and scrambled food bod box recieved as well as I spoiled my complete reputation in front of my family friend for ordering via zomato and also they wasted my time of my new year for an hour to compensate the half or full amount. I am hereby declaring that the solution was not really good at all, whereas zomato took my money for 4 dips and scrambled package of my food. As a conclusion I am not going to order any food or going to be the part of zomato membership anymore, whereas I will raise the same concern to the consumer section and to all my relative, official friends and family to be aware of such concerned services which zomato provides.

                        I want my complete refund for wasting my occasion time, money and food behind this stupid querry
                        +2 photos
                        Zomato customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          MAYUR TARE
                          Dec 31, 2021
                          Report
                          Copy

                          For previous order, amount was deducted 2x twice (₹450, ₹450)
                          Requesting for a refund of ₹450 refund. check the below details for two order

                          Order Number: [protected]
                          Order From: Maa Jivdani Dosa Centre
                          Payment: Incomplete (but it deducted from ICICI bank, please check the screenshot for transaction details)
                          Date: 31, 2021 at 08: 43 PM
                          Zomato customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            nayands3456
                            from Bengaluru, Karnataka
                            Dec 31, 2021
                            Report
                            Copy

                            I’ve paid but zomato but didn’t get delivered food
                            +1 photos
                            Zomato customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              swetaprava das
                              Dec 31, 2021
                              Report
                              Copy

                              Address: C/81,Matruchaya,Laxmi Nagar,Ekta Chowk,Near Gomti Agro industries, Near Gomti Industries

                              I ordered food, & paid through Google pay, my account also debited, but money not received by Zomato again I paid cash for food, so kindly refund my cash AMT rs-447/- plz
                              Zomato customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                varun sirsate
                                Dec 31, 2021
                                Report
                                Copy

                                I paid two times payment for my order, cash and online also, but my online payment have some problem that money deducted from my account, but not get by the restaurant.so I paid by cash also, so kindly refund my money,
                                +1 photos
                                Zomato customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  varun sirsate
                                  Dec 31, 2021
                                  Report
                                  Copy

                                  I paid my order online Zamoto but delivery boy ask me for cash
                                  Zomato customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    swetaprava das
                                    Dec 31, 2021
                                    Report
                                    Copy

                                    Address: House no-C/81,Matruchaya,Ekta chowk,, Laxmi Nagar, pachpedinakka, Laxmi Nagar, pachpedinakka

                                    I paid two times payment for my order, cash and online also, but my online payment have some problem that money deducted from my account, but not get by the restaurant.so I paid by cash also, so kindly refund my money,
                                    Zomato customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      W
                                      whoisvs
                                      from Chandrapur, Maharashtra
                                      Dec 31, 2021
                                      Report
                                      Copy

                                      Hello sir 2 month se id suspended hai sir TL sebaat krta hu to hojayenge ho jayenga bolte hai sirf lekin chalu hee nhi kr dete hai sir please
                                      help. sir. Bike emi bharna bahot mushkil horha hai sir.

                                      FE1111803 😥 plz help
                                      +1 photos
                                      Zomato customer support has been notified about the posted complaint.
                                      Jan 03, 2022
                                      Updated by whoisvs
                                      sir please reply ??
                                      kya kr skte hai id chalu krne ke liye plzz reply sir.
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Anija2021
                                        Dec 31, 2021
                                        Report
                                        Copy

                                        Dear Team, Good day! I am not a happy person as I placed 2 orders with Zomato and not received either order. The orders were placed on 31/12/2021 and order numbers are [protected] and [protected]. Neither of the orders were received and payment taken for both. The customer care person was not at all helpful. Her name is Yogita Kohli Singh and was not responding to messages in a timely manner. Please refund both orders as nothing has been received. I called the Dubai office number but no response there. This is very service
                                        Zomato customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit