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Zomato Complaints & Reviews

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Updated: Nov 13, 2025
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Zomato reviews & complaints page 11

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J
Janarthanansamraj
from Coimbatore, Tamil Nadu
Nov 6, 2023
Nov 23, 2023
This thread was updated on Nov 23, 2023
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My Zomato id was terminated due to identity fraud but i was stucked in accident I didn't delivered the food so they terminated my id
Zomato id:FE2257624
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    R
    Rohit9915
    from Amritsar, Punjab
    Nov 6, 2023
    Nov 23, 2023
    This thread was updated on Nov 23, 2023
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    Address: Amritsar
    Website: Consumer complaints.in

    My account fe2424646 was terminated due to multiple deniel
    i know my mistake'
    i deniel because of low pocket limit
    if i accept the order of cash my account was block and i don't have money in my account
    please try to understand my situation
    please increase my pocket limit and activate my id
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      B
      Bhiyu
      from Gwalior, Madhya Pradesh
      Nov 4, 2023
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      Address: 601-A sarthak galaxy Rau indore 453331
      Website: Zomato

      Today I order veg chow min and 1 veg Manchurian from plates and pints but during deliver there was some issue regarding payment and amount was deducted from my HDFC and SBI account both and I want my payment back as it’s like second time I m facing issue with Zomato. For proof I am adding pictures. Delivery boy name was Shivam. His no was[protected].
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        Hello sir/madam,
        my name is shivraj
        After paying the onboarding fees, i have finished my training online, but it's showing that profile photo is not matching with my documents and profile verification is pending, my id is FE3237896, please help me with this issue.
        +1 photos
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          V
          Vishalgautam09754
          Nov 3, 2023
          Nov 10, 2023
          This thread was updated on Nov 10, 2023
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          Please unblock my Zomato account I was denial some order due to some natural calamities
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          Chalu huwa kya id
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            A
            Anas09anu
            from Bengaluru, Karnataka
            Nov 2, 2023
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            My name is Anas AM FE ID (FE2756419)
            I have rented a electric bike from entoo on collaboration with zomato and I have given a safety deposit.
            But now when I came to return the vehicle they are saying that they didn't received the rent from zomato so they cannot return my deposit amount of Rs2500.00
            But zomato have already deducted the amount from my zomato pocket.
            Please help me to get the amount.
            Thank you.
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              V
              Oct 31, 2023
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              Dear sir/madam
              My name is Selvakumar I'm from coimbatore Tamilnadu I worked at Zomato more than 2years my FE I'd is -FE848262 This month( 17/10/2023 ) I'm going online on Zomato First I have received beach order to pizza Hut I accept go to restaurant Mark arrived and go to ask order details to restaurant person they say please wait some time then I said ok after 20 minutes they not give a food again I asked restaurant they said we have received any order our server issue then restaurant person takes picture of order details again they said please wait I'm said ok at tha time I worngly pick up the order immediately I call tha customer care explain tha issue I Worngly pick up the order customer care person says we can't revise back please wait for food ready and deliver the order I'm said ok then few minutes wait and ask to restaurant they said we have not received order till now restaurant person says we can't prepare your order with out we have receive order please call customer care cancel tha order then I'm call customer care explain tha order issue restaurant have not received order then customer care person confirm to restaurant after cancel the order of with out picking order and again I call customer care explain tha issue again I said please cancel tha order then customer care person confirm to restaurant then cancel tha order this order is i worngly picking order that time customer care person says sir you worng pick tha order we can't do anything this order cancel we Mark your side problem then customer care person cancel tha order after my I'd going to terminate I'm shocked immediately I call TL explain tha issue he check he say I'd terminated by legal security reason please give a mail to( legalsecurity) your side after that we can't do anything after I give a mail to legal security explain tha issue return i have received a mail your I'd terminated by due security concerns we can't activate your I'd again I mail to legal security they give a reply to same mail repeatly I call to TL they give mail can't activate your I'd he says sorry I can't do anything this is a issue
              I'm worked at Zomato full time I'm not go anywhere till now and expat to activate my ID till now no use
              Please help me to activate my ID back
              Please clear the issue soon as possible

              Thank you
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                G
                Ganesh Joshi117
                from Nagpur, Maharashtra
                Oct 30, 2023
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                Address: Nagpur, Nagpur, Maharashtra

                My zomato id has been disabled due to frequent Cancellation...
                First Cancellation is by customer
                Second Cancellation is by restaurant
                Please Help to open my id ASAP
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                  I
                  Its not acceptable
                  Oct 29, 2023
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                  I have placed order for Dahisar with complete address. App picked my current location and delivery partner from kalyan got assigned. When I asked them to deliver at correct location, they cancelled my order and I am not getting refund for same.
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                    A
                    Anusha bukka
                    Oct 25, 2023
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                    My account has been blocked for a long time. I didn't realise until I wanted to order something. Kindly consider unblocking my account. Thankyou.
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                      R
                      Rishav Dasgupta
                      from Bengaluru, Karnataka
                      Oct 25, 2023
                      Oct 25, 2023
                      This thread was updated on Oct 25, 2023
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                      Address: Yelahanka, Bangalore

                      Order No [protected]

                      I had ordered a Big Solo burger meal and french fries from Easybites By Empire. But my order was never delivered and the customer service of Zomato keeps telling me that my order is being packed. I tried to call the delivery agent, but he is not answering my call and not replying to my messages. It has been 3 hours since i have put the ordered but there has been no response from zomato and no contact can be made with the customer service.
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                        A
                        Ashok7032
                        from Vijayawada, Andhra Pradesh
                        Oct 24, 2023
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                        Address: Biryaniwala madhapur

                        Order id:[protected] I have ordered one chicken jumbo pack and chicken family pack but they delivered two mini chicken biryanis
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                          rgm04
                          from Bengaluru, Karnataka
                          Oct 24, 2023
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                          I changed from blinkit to zomato, also paid the charge of 1K. But the app still showing verification in progress. Please rectify the issue Asap. Because this is my livelyhood. I want to work with zomato itself.
                          FE ID - FE1444428
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                            A
                            amitgaw
                            from Mumbai, Maharashtra
                            Oct 24, 2023
                            Oct 24, 2023
                            This thread was updated on Oct 24, 2023
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                            Address: Flat no 302, Tower no 2, Sarvodaya Galaxy CHS Kopargaon road kopar west

                            I have ordered donut for my son, it was second time they cancelled my order and charge me for same I want refund as well as donut shoud be delivered on my place. My son is waiting for donut last one hour. If you are not able to deliver the order so why you people taking orders. You are fooling people and charge them against order. Is this a way very bad experience I have now it's 2/nd time they are doing same thing
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                            They have deducted full amount of my against this fraud
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                              A
                              Abhijeet Satish Surwase
                              Oct 22, 2023
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                              Address: Central Pune,Pune,Maharashtra,India
                              Website: www.zomato.com

                              Hi team,
                              My name is Abhijeet Satish Surwase. I have been working with your Company for the last 1 month. But last 3 days my ID was terminated. And I got a message from your side to reactivate my account. Kindly request you please activate my ID as soon as possible.

                              Name: Abhijeet Satish Surwase
                              ID: FE3080645
                              LOCATION: Central Pune
                              City: Pune
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                                B
                                Bhagvati Varmora
                                Oct 21, 2023
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                                Address: Rajkot

                                FE1268996
                                Mera id terminted kar diya hai.
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                                  L
                                  luckuuuuuenss
                                  Oct 21, 2023
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                                  Address: Alwar rajasthan

                                  I am Unable To Change My City
                                  I Cant See The Option City Change Request
                                  Please Help Me Sir/Mam

                                  Id FE3036387
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                                    A
                                    Abhiram Jayan
                                    Oct 21, 2023
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                                    My I'd is being kept in pending verification for the past 5-6 days and still no improvement
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                                      V
                                      veldanda abhinaya
                                      Oct 21, 2023
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                                      Website: zomato

                                      Order no [protected]

                                      Such a disgusting app. I ordered food nd paid via upi.Money got deducted but the order was not placed. Now they r not even refunding my money.
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                                        veldanda abhinaya
                                        Oct 21, 2023
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                                        Website: Zomato

                                        I ordered food and paid via upi. Money got deducted from my acc but order was not placed. now they r not even refunding my money.
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