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Zomato Complaints & Reviews

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Updated: Nov 26, 2025
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706
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Zomato reviews & complaints page 111

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S
Sufiyan ilyas
Dec 23, 2021
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My phone has blacklisted i today created account and 250₹ paid and login showing black listed
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    D
    Dharaneeswar Reddy Vasanthu
    Dec 23, 2021
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    I recently joined Zomato as a delivery partner. After working for 3 days I got a notification saying that my I'd has been suspended due to the failure of background verification. Now I'm unable to reach any customer support and have no idea how to deal with this
    +1 photos
    Zomato customer support has been notified about the posted complaint.
    My zomato delivery account was bgv suspended wht is the solution to slove

    I'd FE996975

    Zomato ID background verification failed - Comment #3935509 - Image #0
    Zomato ID background verification failed - Comment #3935509 - Image #1
    Zomato ID background verification failed - Comment #3935509 - Image #2
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      M
      Munna Daniels
      Dec 23, 2021
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      Address: Palakollu

      I have Completed All Tasks..But Not Received Login Hour Bonus Daily Ming Date: 19 Dec 2021
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        L
        Luvin Gaming
        Dec 22, 2021
        Resolved
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        Resolved

        Please help me I paid onboarding fees 400 but they are suspended my account
        +1 photos
        Dec 22, 2021
        Complaint marked as Resolved 
        My mobile number 7003533602
        Zomato customer support has been notified about the posted complaint.
        Dec 22, 2021
        Updated by Luvin Gaming
        My issue not reslved
        Bgv Failed my id Fe1569561

        Failed BGV - Comment #3936200 - Image #0
        Hii team My I'd suspended please check and active my I'd
        Dear team mera Driving license old time ka hai jo Zamato app nahi le raha hai please update kijiye
        FE1627509
        Manoj Kumar
        My Zomato account has been BGV failed, please help me, this is my new account.

        Failed BGV - Comment #3938010 - Image #0
        Bgv failed plz help me fe1632374 help me as soon as possible

        Failed BGV - Comment #3938389 - Image #0
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        5 Comments
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          N
          Nathiya25
          from Namakkal, Tamil Nadu
          Dec 22, 2021
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          I have placed order for RS 349 two times on Dec 22nd 2021 using zomato app.Money got deducted in sodexo card, but payment is incomplete using zomato app.kindly help and refund the amount
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            J
            Jagrata Biswas
            Dec 22, 2021
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            Zomato account has been suspended due to bgv failed. What i do next?
            Please help me
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              R
              Rakhi davi
              from Lucknow, Uttar Pradesh
              Dec 22, 2021
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              Sir mai 4din se pareshaan hu mare I'd Bgv ke karan block dikha rahi hai to es ko jaldi se activate kar do please 🙏🙏🙏
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                K
                KANHAIYA KANHAI
                Dec 22, 2021
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                Address: new delhi 110008
                Website: zomato

                My zomato account suspended due to bgv failed. My login I'd fe1265432 suspended my account. I don't know how to reactive my account. Because no one of them came for a background check. I have raised a pack of tickets. But no use for that. I tried to call my city team leader. He is not picking up the call. I deposited 500 for the job. They simply play with us.
                Zomato customer support has been notified about the posted complaint.
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                  S
                  Sunil Kumbhar Photography
                  Dec 22, 2021
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                  Address: Khandu Maruti Chawl,, Near Shiv Minder,, Kalbhor Nagar,Chinchwad
                  Website: www.zomato.com

                  Plss fix the problem is will not do mistake in identity my son was doing the job because i am not well plss fix the problem i an in trouble
                  +1 photos
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                    T
                    Taufiq pawte
                    from Mumbai, Maharashtra
                    Dec 21, 2021
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                    Address: 105 Regency avenue i plot chuna bhati dolat nagar santacruz west

                    Diar sir mame / plz meri id chalu kardo lockdown ke baad me bhot pareshan hu kam ke liye help me
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                      V
                      vinay5940
                      from Bengaluru, Karnataka
                      Dec 21, 2021
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                      Address: bengaluru

                      Dear team am Ramdas vinay kumar my zomato ID FE1598850
                      my ID was blocked and showing as account has been suspended due to BGV. so pls resolve this as soon as possible and kindly reactive my account. if possible toady it self.
                      +1 photos
                      Zomato customer support has been notified about the posted complaint.
                      Dec 21, 2021
                      Updated by vinay5940
                      still my compliant was not resolved but showing as resloved.

                      Dec 22, 2021
                      Updated by vinay5940
                      Still no response
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                        P
                        Prince mane
                        from Pune, Maharashtra
                        Dec 21, 2021
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                        Address: Zomato online

                        Mo.No.
                        [protected]
                        issue
                        Account Terminated Due to frequent customer cancellations.
                        Please active id.
                        +1 photos
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                          A
                          aravinddudaa
                          Dec 21, 2021
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                          I've charged with Rs 185.45 for Zomato Media Private limited without placing any order. Requesting you to look into this issue and resolve.
                          Kindly send my money back.
                          Thankyou.
                          Providing details regarding transaction:
                          Zomato customer support has been notified about the posted complaint.
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                            P
                            Pawan1995
                            from Jhunjhunu, Rajasthan
                            Dec 21, 2021
                            Jul 5, 2024
                            This thread was updated on Jul 5, 2024
                            Resolved
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                            Resolved

                            ID Profile Verification is Pending

                            Sir my id verification is on pending.
                            waiting time (2-3 Ho h rs) but till 12 hours completed but still process is on pending.
                            My ID- FE1613686...
                            +1 photos
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                            277 found this helpful
                            49 Comments
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                            M
                            Mahesh Gaddam
                            from Gevrai, Maharashtra
                            Dec 21, 2021
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                            Address: Solapur, Maharashtra

                            My name is Mahesh. I have registered with Zomato delivery app. I have completed all their training by paying them Rs 1120. Now these people have suspended my ID because of BGV. Please help me and Quickly activate my ID.
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                              P
                              pradeeppandey030
                              from Faridabad, Haryana
                              Dec 20, 2021
                              May 7, 2023
                              This thread was updated on May 7, 2023
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                              Website: zomato

                              My zomato account suspended due to bgv failed. My login I'd FE1600301 I just joined a week ago now they suspended my account. I don't know how to reactive my account. Because no one of them came for a background check.

                              Please Check And Active My Account If Possible otherwise Refund My Ammount.
                              Zomato customer support has been notified about the posted complaint.
                              Sar ji meri ID suspend kar di 6 manth pahle Maine ID banai thi usmein police verification BvC fail dikha raha tha kuchh FIR meri TL se baat hui hamari Noida sector 50 Katihar to baat hui thi meri to bol lete police verification karva ke lao main Phone per khol Dunga khulva Dunga aapki ID nahin theek hai koi bhi ab koi reply bhi nahin de raha

                              I'am complaint my account block related . - Comment #4103374 - Image #0
                              I'am complaint my account block related . - Comment #4103374 - Image #1
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                                I
                                Imran nai
                                from Mumbai, Maharashtra
                                Dec 20, 2021
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                                Address: Mumbai
                                Website: Zomato care .com

                                They guys have been blocked my I'd why I have been told them PLZZ changed my I'd it's was my cycle I'd but they changed to eycle whyy . For what happened thay have done this since 3months my tl is offline where should I go reaaly shame on you if you really take care of your dilvery rider then you will help me and changed my I'd and my blocking
                                +1 photos
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                                  S
                                  Shambhvi Singh
                                  Dec 20, 2021
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                                  Zomato has cancelled my order twice without informing me and they have not even given refund for 1 order. Please look into it...It is really inconvenient.
                                  Zomato customer support has been notified about the posted complaint.
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                                    Y
                                    yalakapati stewa
                                    Dec 20, 2021
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                                    Address: Guntur , lakhsmipuram
                                    Website: Zomato

                                    Dear sir,
                                    Suspended due to BGV faild,
                                    So activate my account
                                    My I'd : FE1547534,
                                    Number : [protected]
                                    +1 photos
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                                    Dec 20, 2021
                                    Updated by yalakapati stewa
                                    Suspended due to BGV faild
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                                      S
                                      SASANK SEKHAR SETHI
                                      Dec 20, 2021
                                      Resolved
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                                      Resolved

                                      Address: Bhubaneswar

                                      BGV failed quick reslove my problem sir
                                      FE I'd -FE942829
                                      so kindly reslove my problem sir
                                      +1 photos
                                      Dec 20, 2021
                                      Complaint marked as Resolved 
                                      My FE I'd -FE942829 so kindly quick reslove my probl
                                      Zomato customer support has been notified about the posted complaint.
                                      Dec 20, 2021
                                      Updated by SASANK SEKHAR SETHI
                                      my FE I'd -FE942829
                                      so quickly reslove my problem & reactive my I'd
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