Dear Team,
I was expecting refund of 22676.45 but only rcvd refund of 10000 for the said order Id. I have attached the screenshot of refund confirmation and cancellation fee waiver provided by your team. Please look into it, as it's the whole months salary for me.
I have confirmed multiple times with your support team and they said I will rcv a refund of 22676.45.
I have checked the restaurant about they have not prepared anything for my order as it was cancelled within 5 mins of placing the order. Within 1 mins of placing the order, I reached support for the help. Even swiggy provides 2 mins time to cancel/modify the order after placing the order.
Your support said cancellation fee is waived off but I am getting message of half amount refund.
Please refund the remaining amount asap.
Regards,
Afzal Shah
[protected]
Zomato customer support has been notified about the posted complaint.
