Zomato Complaints & Reviews

My account has been blocked for a long time. I didn't realise until I wanted to order something. Kindly consider unblocking my account. Thankyou.

Order No [protected]

I had ordered a Big Solo burger meal and french fries from Easybites By Empire. But my order was never delivered and the customer service of Zomato keeps telling me that my order is being packed. I tried to call the delivery agent, but he is not answering my call and not replying to my messages. It has been 3 hours since i have put the ordered but there has been no response from zomato and no contact can be made with the customer service.

Order id:[protected] I have ordered one chicken jumbo pack and chicken family pack but they delivered two mini chicken biryanis

I changed from blinkit to zomato, also paid the charge of 1K. But the app still showing verification in progress. Please rectify the issue Asap. Because this is my livelyhood. I want to work with zomato itself.
FE ID - FE1444428

I have ordered donut for my son, it was second time they cancelled my order and charge me for same I want refund as well as donut shoud be delivered on my place. My son is waiting for donut last one hour. If you are not able to deliver the order so why you people taking orders. You are fooling people and charge them against order. Is this a way very bad experience I have now it's 2/nd time they are doing same thing

Hi team,
My name is Abhijeet Satish Surwase. I have been working with your Company for the last 1 month. But last 3 days my ID was terminated. And I got a message from your side to reactivate my account. Kindly request you please activate my ID as soon as possible.

Name: Abhijeet Satish Surwase
ID: FE3080645
LOCATION: Central Pune
City: Pune

FE1268996
Mera id terminted kar diya hai.

I am Unable To Change My City
I Cant See The Option City Change Request
Please Help Me Sir/Mam

Id FE3036387

My I'd is being kept in pending verification for the past 5-6 days and still no improvement

Order no [protected]

Such a disgusting app. I ordered food nd paid via upi.Money got deducted but the order was not placed. Now they r not even refunding my money.

I ordered food and paid via upi. Money got deducted from my acc but order was not placed. now they r not even refunding my money.

After wrong order delivered i have reported to customer care. You didn't have any support for customers and after reporting anything wrong in the order they were not even providing any compensation, or any solution. Same old lines we are this... We are that... Lol.. how we can use this kind of platform if this is not customer centric support system.

I applied a coupan on zomato which said pay through Paytm and 100rs cashback u will get and no conditions were mentioned

Hi sir my self Mathin jaheerabbas pathan my Zomato I'd is FE1579010 I would like to share my case here while after delivering past order the dog has started me to bark and running behind me to catch while I was fallen from my bike with this time the Zomato order has been assigned and I rejected it and it pays me to I'd terminated before in the past orders several dogs issue has been arrised but this time its done Zomato team I kindly request you to please activate my I'd recently you can check my past 6months Record where I had worked very hard till night 1 am I request you please 🥺🥺🥺 activate my I'd iam currently struggling a lot for jon this kind of denials never be repeated next time I will be deliver every order with more care..if you really want to share accident happened images then I would can you show the images of damages.. please 🥺 🙏 it's my humble request to activate my Zomato account..Have a nice day I hope you do Thankyou...Team Zomato.

I have opened my Zomato delivery partner I'd last month, this month on 12th oct my I'd was terminated due to frequent denials, but I have only denied 2-3 times in a month due to ev bike battery issue because my bike was stopped due to drain of battery in bike so I have denied that orders, but I was meant to do that intentionally, sorry for this and I will never repeat this again, I have contacted TL and fleet coach but there is no use no...

My Zomato ID FE2586130 Zone West Delhi is Terminated all of sudden because of Identity verification failure but my documents are all correct and were submitted at the time of joining....

Sir my id verification is on pending.
waiting time (2-3 Hours) 20 hours completed but status is still "PROCESS UNDER VERIFICATION"
My ID- FE3194568

Sir my id verification is on pending.
waiting time (2-3 Hours) 20 hours completed but status still "PROFILE UNDER VERIFICATION"
My ID- FE3194568

Sir,

I have ordered Momos via Zomato app on 7th oct 2023 at midnight. App mentioned that they will provide a coupon for delayed delivery. The order was delayed by 4 mins. But they pretend as if they are not late. I didn't get a convincing reply from zomato. I have artifacts against them. Hence I would like to take consumer complaints forum. Please take action against them and do the needful. Thank you.

With regards,
Siva
[protected]

[protected] order I'd
And ordered chicken dum biryani in harshith food court
And item not received and money also deducted it is too warst case happen today so please solve the issue please provide refund / replacement like coupan it is help ful to customer satisfaction level