Zomato Complaints & Reviews

Dear team yesterday my delivery partner I'd created but still 12 hrs completed but I'd verification still showing under verification
My I'd number FE3186274.

Dear Sir my I'd verification pending in last 12 hrs my I'd number is FE3186274
Joining fees is already ducuted from my account kindly help for start Zomato delivery partner app asap.

My Zomato ID is FE3183463. I created my Zomato ID today at 10:30 am, for which I deposited Rs 1280. I also completed all the documents and training, after that I was given 3 to 6 hours of time. My ID has not been activated yet. Because of which I could not start work. I should be given my refund or my ID should be activated quickly. I chose Zomato to work on a trust.

I tried making payment on Zomato via HDFC Diners Black card for amount 182.82. But it showed failed.

Order id : [protected] - FAILED
Order id : [protected] - FAILED

Ultimately I paid for it via UPI. (order ID : [protected])

However i received an email of transaction from the HDFC card update that 182.82 has been deducted against payment to Zomato.

सर zometo में पिछले 1साल से काम कर रहा था लेकिन Zometo ने मेरी id बंद कर दी और मुझे इसका इसपसट कारण भी नहीं बताया गया और मेरी कमपलेन का कोई जवाब भी नहीं दिया गया आप से मेरा अनुरोध है कि आप मेरी idचालू कराए

name vishnu Meghvanshi
zometo I'd FE1958625

I have an issue from order delivered from Zomato.

Order # [protected]
Order payment mode: COD
Ordered date: 09th Oct 2023

I asked Delivery boy to show the food. But he refused to do that and asked money first as it is the company policy. So I paid through UPI to him and then he pulled the food from the his bag.

I ordered 2 Chicken rolls and 1 spicy panner roll. So total 3 rolls were ordered.

But delivery boy given only 2 rolls and that is also damaged. When I asked why the order is missing then he said that restaurant gave only 2 rolls. and then I asked why it is damaged then he dint answered properly and he left the place without any response.

The delivered food was unable to eat by seeing the condition of the food.

I couldn't take more videos and photos because I have luggage in hand as I am waiting for bus. I have two videos and i am attaching here.

I am requesting an action against the delivery boy and the restaurant as well and refund me the complete amount.

I used to order from zomato for a very long period both in kerala and chennai. For these much years everything was fine. i have not faced any issues and was very happy with zomato. But for the past one month the experience with zomato is very bad. Delivering wrong items and when complained about that their reply is they are unable to verify with the restaurant. Other than that they are not allowing to use the gift card balance and refund amounts from failed transactions are still pending from 3 weeks. Its very horrifying to see zomato like this.

I did not received payout from sep25 to 02 October I call the fleet couch the no is switch off I call the contact person while I join the Zomato the person did not received the call.

I have purchased a gift card worth Rs.250 from zomato and ordered 2 beef biriyani and they delivered two chicken biriyani by mistake. So i contacted their customer care and they refunded the amount back in my gift card balance. After that whenever i try to use that balance amount they will not allow to do so. i can pay from my bank account or cash on delivery everything is fine but if i try to use the gift card balance they will fail that transaction purposefully. When i tried to order food above the gift card balance i used my credit card for the extra amount. They will not allow transactions which is using the gift card balance and hence the amount paid by credit card is also lost. That transaction was on September 27 and still no refund. I tried contacting their customer care multiple times but they dont care.
Email ID- ashik.j.[protected]@gmail.com

My I'd terminated on 5th October 2023 due to poor performance sir it was by mistake I didn't know that my I'd will be terminat I really need this to earn because of my exams I cannot do other jobs my family is financially very unstable right now please help me.

Hello sir my name is Mohammed Sahil Shah and working with Zomato last 9 months with my honest but today delivery partner I'd is terminated by Zomato I'm requesting to you please help me and activate my partner I'd please.
Name: Mohammed Sahil Shah
FE ID:2409751
Location:Mumbai
Store location:ChakalaES31

I have complain so many times about order I have not received on 2/oct/2023 and paid amount rupees 530 through upi...bt they have my refund money and also not take any action

I placed an order of rs 177/- from zomato through gpay.Money was deducted from my bank, transaction was successfull but no order was confirmed. I placed an enquiry also from zomato but no response. Highly disappointed.

Dear sir meri id terminated ho gyi thi identity fraud se.. please sir meri id ko chalu kar dijiye.. me bahut pareshan hu mere pass koi bhi kaam nhi he.. muzhe paise ki kangali chal rhi hai... please sir help me... please sir
FE I'd FE1920336

I have a PayPal account I live in Stirling Ont Canada and there's no way that I even order food from any of these people I never heard of any such company until I got this charge.cant find any where to ask for refund ill guess ill have to make Freud complaint against them any with any help would be greatly appreciated .

ZOMATO MEDIA PRIVATE LIMI

03/10/2023

$ -33.69

Purchase of Goods or Services

Collapse ZOMATO MEDIA PRIVATE LIMI 03/10/2023

Sir mera ID FE2441161 terminated ho gyi hai
Due to high value order fraud sir maine nhi customer ne order cancel Kiya tha iski jankari maine support team Ko bhi di thi support team ne hi order cancel Kiya tha please my id activate kar dijiye jisse mai zomato me apne kaam se puri tarah se sahyog kar saku

I have ordered food from Shah Ghouse Restaurant on Oct 2nd 2023. After some time deliver agent called from a location which is 5kms away from delivery address.

The agent rejected the order and didn't refund the amount.

We had a hard time with Zomato support as well. They didn't initiate the refund. 914 Rupees of hard earned money is lost but Zomato response is not good.

I have order food from Shah Ghouse Restaurant Kondapur from Oct 2nd 2023. After 30 minutes delivery agent called to deliver the order. But he called from KPHB which is 5kms away from the delivery address.

We have told the same to Zomato customer support but they didn't even refund the amount.

Amount of 914 Rupees got deducted and food didn't got delivered. Worst experience from Zomato

Hello Sir/Mam
Ankit yadav
Zomato id FE1762748
my Id is disabled
Pls changed enabled
I want work to zomato 🙏🙏🙏

Zomato I'd - FE3139825