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Zomato Complaints & Reviews

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Updated: Oct 5, 2026
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Zomato reviews & complaints page 13

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A
Akshay Renjith alappuza
from Muhamma, Kerala
Aug 1, 2024
Aug 1, 2024
This thread was updated on Aug 1, 2024
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My zomato profile verification is still pending.20days completed no respond from zomato, They sent a sms that they will sent back my registration fee after with 5-7 days but 10days crossed no respond.please five back my registration fee or otherwise verify ky profile
ID:FE4323190
Zomato customer support has been notified about the posted complaint.
Aug 01, 2024
Updated by Akshay Renjith alappuza
Need my onboarding fee back
Aug 01, 2024
Updated by Akshay Renjith alappuza
It shown as my id was deactivated then Please refunt the amount taken for registration fee
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    A
    Asanadi
    Jul 31, 2024
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    This is Afnan Sanadi, i received one or more item missing in my order and chicken main course taste was bad and i was very hungry and got this [censored]. i want refund right a way this is 3rd time happening with me or else i will raise complaint in consumer court dont take this as joke.

    check the photo they sent only 1 tandoori roti i ordered 2 and also gravy taste was bad.

    Order id: #[protected]

    This is 3rd time happened with me last 2 time i didn't raised any complaint assumed that it happens some time man make mistakes in hurry but now it is not acceptable,
    Zomato customer support has been notified about the posted complaint.
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      S
      Sunil mahto23
      Jul 31, 2024
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      Address: At.Jhunni istambarar,post office:-Bela rikabganj,k.nagar,purnea

      I am Sunil Kumar my Zomato I'd FE4383734 I have all documents complete and training complete sir but profile verification failed please help me sir
      Name:-Sunil Kumar
      Mobile number [protected]
      Zomato customer support has been notified about the posted complaint.
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        D
        Dev9944
        from Pune, Maharashtra
        Jul 31, 2024
        Jul 31, 2024
        This thread was updated on Jul 31, 2024
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        Hello,

        I am writing to bring to your attention an issue with my recent order. On 31st August 2024 I ordered a Tandoori Chicken Tikka Roll, which was advertised with a buy one get one free offer, as shown in the attached screenshot. However, I did not receive the additional free Tikka Roll.I attempted to resolve this issue through your automated customer service system, but unfortunately, it was unable to address my complaint. As this was a Zomato promotion, I cannot hold the restaurant responsible for not providing the free item.This situation constitutes a failure to honor the advertised offer and is a breach of customer trust. I request that Zomato investigate this matter and provide appropriate compensation of 1 lac for the unfulfilled promotion or else il have to reach out to consumer forum with this complaint.

        Thank you for your attention to this issue. I look forward to your prompt response.
        Zomato customer support has been notified about the posted complaint.
        Jul 31, 2024
        Updated by Dev9944
        Image is attached
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          A
          Anu kurre
          Jul 28, 2024
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          Address: Bangalore Karnataka

          Please Zomato id se mera shikayat hai ki mera ID open kar de meri Fe1828799
          Zomato customer support has been notified about the posted complaint.
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            T
            Tahir Balkhi
            Jul 28, 2024
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            Please meri Zomato id trimnent kar di gai hai to please meri I'd activate karwa do please sir galti ho gai he ab nhi hogi
            Thanks
            Aapka Zomato rider
            My Zomato id FE4096514
            Zomato customer support has been notified about the posted complaint.
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              M
              madhav_narula
              from MOHALI, Punjab
              Jul 28, 2024
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              Website: zomato live

              I booked tickets from zomato
              the venue denied uss entry
              Zomato customer support has been notified about the posted complaint.
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                A
                Jul 26, 2024
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                Address: Shree Ganesh rewasi seva mandal Prem nagar goregaon west
                Website: Zomato

                Sir meri I'd terminate hue hai maine pata Kiya to bataye ki high rejection ke liye hua hai lekin maine koi rejection nhi kiya hai to kyu hue I'd terminate

                Name : Ankit
                I'd no : FE3387433
                LOCATION : GOREGAON MALAD
                Zomato customer support has been notified about the posted complaint.
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                  A
                  Arshad07!
                  from Jabalpur, Madhya Pradesh
                  Jul 25, 2024
                  Aug 18, 2024
                  This thread was updated on Aug 18, 2024
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                  Hi team, This is Arshad khan. I am working with your Company last 2year. But last month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible. Name: Arshad khan ID: FE2851480 LOCATION: Napier Town City:Jabalpur Regards, Arshad khan
                  Zomato customer support has been notified about the posted complaint.
                  Sar meri ID terminate Ho gai hai hay constable ki naate please usko kholne ki kripa Karen please sar meri ID khol dijiye open kar dijiye sar main Kam nahin kar pa raha hun apne ghar ka kharcha nahin pa raha hun please sar open kar dijiye
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                    Z
                    Zomatoji
                    from Chandigarh, Punjab
                    Jul 22, 2024
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                    Address: Industrial area phase 1

                    Address:
                    Industrial area phase 1 Chandigarh 160001

                    Hi team,
                    This is Ramraj. I am working with your Company last 2year. But last 7 month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

                    Name: ramraj
                    ID: FE1019847
                    LOCATION: industrial area phase 1
                    City: Chandigarh

                    Regards,
                    Ramraj
                    Zomato customer support has been notified about the posted complaint.
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                      A
                      ajay sadat
                      from Ahmedabad, Gujarat
                      Jul 20, 2024
                      Dec 16, 2025
                      This thread was updated on Dec 16, 2025
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                      Address: Ahmedabad Gandhinagar

                      Hello sir meri I'd tarminet ho gai hai please meri I'd chlu kariye sir please muje zometo me kam karna hai please sir 🙏🙏🙏 mere se Galti huvi he to me mafi magta hu. Sir please meri I'd chlu kariye sir.
                      Location .. Ahmedabad Gandhinagar Gujarat
                      FE1395987
                      Zomato customer support has been notified about the posted complaint.
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                        M
                        Mounika Tanna
                        Jul 18, 2024
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                        Address: Gachibowli, Hyderabad

                        Ordered 1 chicken fried maggi from hunger maggi point which showed one chicken fried maggi and one egg fried maggi. I received the parcel from the delivery partner and found only one box in it. Immediately called the delivery partner, he said he brought what restaurant has given. On chat with customer support, they said they can't deliver the missing order and can't provide refund and asked me to take it as an exception. Bill is also not provided.
                        Zomato customer support has been notified about the posted complaint.
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                          S
                          Sancharimondal
                          Jul 16, 2024
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                          We ordered food from Calcutta kitchen which was worth ₹398 and we ordered it through Zomato the food was stale and some items were missing and when we asked for a complete refund the restaurant refused to pay us back and so did Zomato we tried to lodge a complain complain in Zomato they did not acknowledge or resolve our issue.
                          Zomato customer support has been notified about the posted complaint.
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                            A
                            Afzal Shah1
                            Jul 16, 2024
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                            Dear Team,
                            I was expecting refund of 22676.45 but only rcvd refund of 10000 for the said order Id. I have attached the screenshot of refund confirmation and cancellation fee waiver provided by your team. Please look into it, as it's the whole months salary for me.

                            I have confirmed multiple times with your support team and they said I will rcv a refund of 22676.45.

                            I have checked the restaurant about they have not prepared anything for my order as it was cancelled within 5 mins of placing the order. Within 1 mins of placing the order, I reached support for the help. Even swiggy provides 2 mins time to cancel/modify the order after placing the order.

                            Your support said cancellation fee is waived off but I am getting message of half amount refund.

                            Please refund the remaining amount asap.

                            Regards,
                            Afzal Shah
                            [protected]
                            Zomato customer support has been notified about the posted complaint.
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                              A
                              Anoopcs
                              Jul 15, 2024
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                              I am Anoop C SHAJI FE4320332
                              The payment has been money of rs 1600 and after that I have done with my training when I am going to do profile verification I submitted all documents...after submitting all documents...the document cannot able to submit.

                              Please resolve and issue or else please refund my money asap...
                              Zomato customer support has been notified about the posted complaint.
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                                A
                                Ashudhiman2359
                                from Chandigarh, Chandigarh
                                Jul 12, 2024
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                                Hlo sir my account verification is failed in zomato and my ID is FE2505475 pls resolve my problem sir
                                Zomato customer support has been notified about the posted complaint.
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                                  G
                                  GURJIT PAL SINGH
                                  Jul 11, 2024
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                                  Address: SM 16, Padamnabhpur

                                  Date of incident : 10/07/2024
                                  Supplied at 9:20 pm
                                  Restaurant: Bhaiya Ji's Biryani, Durg
                                  Ordered 2 Chicken Hakka Noodles
                                  The restaurant delivered Veg Hakka Noodles (2 nos) and when we complained to them, they behaved very rudely. Our family members are regularly ordering on Bhaiya Ji's through Zomato. We want decent behaviour from the restaurant.
                                  Zomato customer support has been notified about the posted complaint.
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                                    S
                                    Sushil pariyar
                                    from Pune, Maharashtra
                                    Jul 11, 2024
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                                    Hi team,
                                    This is Saurabh Tukaram talekar. I am working with your Company last 2 months. But last 2 days my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

                                    Name: Saurabha Tukaram talekar
                                    ID: FE4074216
                                    LOCATION: katraj
                                    City: Pune
                                    Zomato customer support has been notified about the posted complaint.
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                                      U
                                      ujjwalbhatt
                                      from Dehradun, Uttarakhand
                                      Jul 10, 2024
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                                      Address: Chandrabani Pithuwala Khurd near, sheeshpal General Store

                                      Zomato mai mai 3saal se kaam kar rha hu meri id band huvi 7 mahine pehle mane team leader ko bola to usne bola dekte h par koi karwani nhi ki meri I'd ki na ho Zomato company k pass meri I'd recheck karne ko beja na mera phone utta rha hai mobile switch off kar deta h team leader Zomato ka mere zone ka bas check kare Bina bola ek bar ki nhi kulegi please meri id kulwademuje kaam karna h team leader ko bole Zomato ke
                                      Meri I'd h FE.1695039
                                      mobile number [protected]
                                      Zomato customer support has been notified about the posted complaint.
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                                        A
                                        Jul 7, 2024
                                        Jul 7, 2024
                                        This thread was updated on Jul 7, 2024
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                                        Address: Whitty Bazar Mahadev Talab Road Giridih

                                        My id FE884013 sir mem meri mismatch ke Karan band gyi meri pahle ka profile me ab bhut change ho gya h esliye meri I'd band kr di gyi please activate my ID please
                                        Zomato customer support has been notified about the posted complaint.
                                        Jul 07, 2024
                                        Updated by [email protected]
                                        My id FE884013 sir mem meri mismatch ke Karan band gyi meri pahle ka profile me ab bhut change ho gya h esliye meri I'd band kr di gyi please activate my ID please
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