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Zomato Complaints & Reviews

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Updated: Nov 13, 2025
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706
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Zomato reviews & complaints page 13

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H
Himanshu Parsi
from Nagpur, Maharashtra
Oct 6, 2023
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Address: Nandanvan, Swatantra Nagar, Ambedkar square

My I'd terminated on 5th October 2023 due to poor performance sir it was by mistake I didn't know that my I'd will be terminat I really need this to earn because of my exams I cannot do other jobs my family is financially very unstable right now please help me.
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    س
    ساحل شاہ
    Oct 5, 2023
    Nov 10, 2023
    This thread was updated on Nov 10, 2023
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    Hello sir my name is Mohammed Sahil Shah and working with Zomato last 9 months with my honest but today delivery partner I'd is terminated by Zomato I'm requesting to you please help me and activate my partner I'd please.
    Name: Mohammed Sahil Shah
    FE ID:2409751
    Location:Mumbai
    Store location:ChakalaES31
    +1 photos
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    Chalu huwa kya id
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      A
      Anaghgupta
      from Modinagar, Uttar Pradesh
      Oct 5, 2023
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      Address: Tibra road, bagh colony, gali no. 5shri ram bhog aata chakki, Modinagar

      I have complain so many times about order I have not received on 2/oct/2023 and paid amount rupees 530 through upi...bt they have my refund money and also not take any action
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        F
        fizza gul
        Oct 4, 2023
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        Address: Jaipur, Rajasthan

        I placed an order of rs 177/- from zomato through gpay.Money was deducted from my bank, transaction was successfull but no order was confirmed. I placed an enquiry also from zomato but no response. Highly disappointed.
        Zomato customer support has been notified about the posted complaint.
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          R
          Rishitripti
          from Gwalior, Madhya Pradesh
          Oct 4, 2023
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          Dear sir meri id terminated ho gyi thi identity fraud se.. please sir meri id ko chalu kar dijiye.. me bahut pareshan hu mere pass koi bhi kaam nhi he.. muzhe paise ki kangali chal rhi hai... please sir help me... please sir
          FE I'd FE1920336
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            D
            Dan boomer
            Oct 4, 2023
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            I have a PayPal account I live in Stirling Ont Canada and there's no way that I even order food from any of these people I never heard of any such company until I got this charge.cant find any where to ask for refund ill guess ill have to make Freud complaint against them any with any help would be greatly appreciated .

            ZOMATO MEDIA PRIVATE LIMI

            03/10/2023

            $ -33.69

            Purchase of Goods or Services

            Collapse ZOMATO MEDIA PRIVATE LIMI 03/10/2023
            Zomato customer support has been notified about the posted complaint.
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              R
              r Dhanush
              Oct 3, 2023
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              Address: VILL PARSOHIYA purandarpur maharajganj up 273162
              Website: Zomato ki official website per

              Sir mera ID FE2441161 terminated ho gyi hai
              Due to high value order fraud sir maine nhi customer ne order cancel Kiya tha iski jankari maine support team Ko bhi di thi support team ne hi order cancel Kiya tha please my id activate kar dijiye jisse mai zomato me apne kaam se puri tarah se sahyog kar saku
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                D
                Dwaraka10104
                from Hyderabad, Telangana
                Oct 2, 2023
                Oct 3, 2023
                This thread was updated on Oct 3, 2023
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                Address: Hyderabad

                I have ordered food from Shah Ghouse Restaurant on Oct 2nd 2023. After some time deliver agent called from a location which is 5kms away from delivery address.

                The agent rejected the order and didn't refund the amount.

                We had a hard time with Zomato support as well. They didn't initiate the refund. 914 Rupees of hard earned money is lost but Zomato response is not good.
                +1 photos
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                The same thing happened to me. Zomato is not looking into customer issues
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                  S
                  Surya539
                  from Hyderabad, Andhra Pradesh
                  Oct 2, 2023
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                  I have order food from Shah Ghouse Restaurant Kondapur from Oct 2nd 2023. After 30 minutes delivery agent called to deliver the order. But he called from KPHB which is 5kms away from the delivery address.

                  We have told the same to Zomato customer support but they didn't even refund the amount.

                  Amount of 914 Rupees got deducted and food didn't got delivered. Worst experience from Zomato
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                    A
                    Ankit2105
                    from Dewas, Madhya Pradesh
                    Oct 1, 2023
                    Resolved
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                    Resolved

                    Hello Sir/Mam
                    Ankit yadav
                    Zomato id FE1762748
                    my Id is disabled
                    Pls changed enabled
                    I want work to zomato 🙏🙏🙏
                    +1 photos
                    Oct 2, 2023
                    Complaint marked as Resolved 
                    8305085902
                    Zomato customer support has been notified about the posted complaint.
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                      R
                      Rohit190211
                      from Jamshedpur, Jharkhand
                      Sep 30, 2023
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                      Address: Anand nagar Bagbera Jamshedpur

                      Zomato I'd - FE3139825
                      +1 photos
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                        S
                        Sanjucoolz
                        from Pune Metropolitan Area, Maharashtra
                        Sep 27, 2023
                        Resolved
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                        Resolved

                        Dear sir,
                        This delivery partner of Zomato vehicle no. MH28BL8956. Was riding on the wrong side road at kharadi bypass bridge to mundhwa.as I stopped him telling that go slow don't splash he started abusing and threatened me to thrash as it's raining and water would splash and I'm making him late for delivery. Is this the way this delivery guy to talk to people.
                        I would humble request you to grab this guy give him punishment and cancel his license.
                        +1 photos
                        Sep 27, 2023
                        Complaint marked as Resolved 
                        It's not solved yet
                        Zomato customer support has been notified about the posted complaint.
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                          F
                          Faisal8169
                          from Mumbai, Maharashtra
                          Sep 26, 2023
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                          Address: Mumbai

                          My 2 order cancel because my mobile phone damaged accidentally. But when I reached to return their parcel then they were not taking it back that time I can't do any thing then I returned to home change sim with brother mobile phone then go back to return location where 1 restaurant Chinese wok which is located at chembure near diamond garden which mark me no rider for return then I ask they didn't reply properly and Zomato without knowing and without talking me they deactivated my account for fraudulent cancellation .please know the rider concern first before going for deactivate account.
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                            V
                            vineeth9666
                            from Tirupati, Andhra Pradesh
                            Sep 24, 2023
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                            This company zomato is selling spoiled meat in exchange for high prices, 23VN0RTY00004781 this is my invoice id, they are doing money laundering by selling spoiled meat, the restarunt is possibly saving money by selling fake meat at the cost of public health
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                              8
                              8890rk
                              from Gurugram, Haryana
                              Sep 24, 2023
                              Feb 24, 2024
                              This thread was updated on Feb 24, 2024
                              Resolved
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                              Resolved

                              Address: Devilal Colony Sector 9

                              Zumato Delevery Boy
                              Feb 24, 2024
                              Complaint marked as Resolved 
                              12th Passed From Rajasthan Board
                              Zomato customer support has been notified about the posted complaint.
                              Feb 24, 2024
                              Updated by 8890rk
                              Sir Namaste My Name Is Raj Kumar My I'D Is FE1330785. I Have Worked With Zomato For Last 2 Years To Work As Zomato Delivery Partner But I Am Not Able To Complete The Order But Any Order Gets Canceled Due To Cancellation Or Incomplete. I Don’t Know About The Difference Between The Two, It Is Incomplete Meaning Our Solution Has Not Come Or The Solution For Cancellation Has Come To US, So Sir, Please Check Whether Zomato ID is Terminated Due To Cancellation, It Is Not My Fault At All, If I Have Found It. Even If I Have Made Some Mistake, Please Forgive Me. Zomato Trust Me. I Promise That I Will Never Ignore This Mistake. Please Open My ID and Activate It. I Am Very Worried, I Am In Depression Today. I Have Not Been On The Jobe Since 6 Months, My Family Has Been Traveling Through Zomato Sir My Contact Number Is [protected], [protected] Login Number Is Also The Same Here.
                              Name Raj Kumar
                              ID FE1330785
                              Feb 24, 2024
                              Updated by 8890rk
                              Sir Namaste My Name Is Raj Kumar My I'D Is FE1330785. I Have Worked With Zomato For Last 2 Years To Work As Zomato Delivery Partner But I Am Not Able To Complete The Order But Any Order Gets Canceled Due To Cancellation Or Incomplete. I Don’t Know About The Difference Between The Two, It Is Incomplete Meaning Our Solution Has Not Come Or The Solution For Cancellation Has Come To US, So Sir, Please Check Whether Zomato ID is Terminated Due To Cancellation, It Is Not My Fault At All, If I Have Found It. Even If I Have Made Some Mistake, Please Forgive Me. Zomato Trust Me. I Promise That I Will Never Ignore This Mistake. Please Open My ID and Activate It. I Am Very Worried, I Am In Depression Today. I Have Not Been On The Jobe Since 6 Months, My Family Has Been Traveling Through Zomato Sir My Contact Number Is [protected], [protected] Login Number Is Also The Same Here.
                              Name Raj Kumar
                              ID FE1330785
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                                S
                                Singh Prashant Ankur
                                from Allahabad, Uttar Pradesh
                                Sep 23, 2023
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                                Ordered cake through zomato. When i received the cake box, it was totally spilled or damaged. Half of the cake was on one side of the box. I took a picture and posted on zomato app support centre. My cake costed around rs 550. Since it was a total fault of zomato delivery service. . I should be compensated adequately for their fault.
                                Item are spoiled and not edible. I want my whole money back or re order my item. The whole item was spillage issue, this whole incident just ruined my mood.
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                                  M
                                  Mahammad Vhage
                                  Sep 23, 2023
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                                  Address: Perne phata,pune

                                  Please sir, my zomato id terminated due to poor performance please activate my account and next time I will do my best reason for this my grandmother was died thats why I cansel order, my mobile number is [protected]
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                                    A
                                    Amrit2710
                                    from Gurdaspur, Punjab
                                    Sep 22, 2023
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                                    Address: Amrit Food Corner

                                    Hello,
                                    My name is Amritpal Singh. I am the owner of Amrit Food Corner, Gurdaspur, Punjab. I have been trying to register my shop on Zomato from last 3 months but no one is picking my calls or replying. I tried calling one of your district supervisor from Amritsar but he/she did not pick my call even once, such a careless and irresponsible person, waste of my time. later, tried to register online and got call from your team only once, but its been a month now, no one contacted me again and I am trying again and again but no reply. Its been so hard and kind of impossible to register with Zomato because of your careless and irresponsible team members, I am highly disappointed. Your team should be active and working properly. VERY VERY DISAPPOINTED
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                                      P
                                      PROTECTED
                                      from Ahmedabad, Gujarat
                                      Sep 22, 2023
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                                      It's showing 3-6 hours to verify but still account is not verified. My id is FE3112972
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                                        rajendran91
                                        from Ghaziabad, Uttar Pradesh
                                        Sep 18, 2023
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                                        Address: indirapuram

                                        Zomato providing food deliver service. if Client phone not available or switched off they can charge the client only the delivery charge and need to return the food to outlet for direct food collection. But instead of this they are detecting complete money and give food to delivery executive. now a days might deliver executive make multiple abusive call to distract client and when they not attending call, they are cancelling it.
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