Claimed

Zomato Complaints & Reviews

1
Last updated Apr 22, 2024
Complaints 7778
Resolved
700
Unresolved
7078
Quick Links
Statistics
Share
Contacts

File a complaint to Zomato

Having problems with Zomato?

File a complaint and get it resolved by Zomato customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Zomato
Customer Service Contacts

Zomato Phone Numbers

Phone
+91 83 7509 7031
2608
1685
+91 83 7507 3452
1168
584
+91 83 7509 2754
1150
621

View more phone numbers

View all Zomato contacts

Zomato Website

Zomato Head Office Address

139-P, Sector 44
Gurgaon
Gurgaon District
Haryana
India
122002

Zomato reviews & complaints page 13

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
AymaanPerwez
from Vellore, Tamil Nadu
Jul 22, 2023
Report
Copy

Case-ID:[#10205171#] Order ID: 5033849799

I had ordered some food from Subway through Zomato on the 22nd of July 2023, unfortunately, y al the food was drenched and wet from the iced tea that had fallen on it and none of the food was eatable, I tried contacting them back but they didn't even listen to me and just cut me off, afterward I tried contacting them through Gmail, but this time they replied and told me to let this issue go and they would do better next time but this is completely...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Devesh Parwal
Jul 20, 2023
Report
Copy

Refund for payment failed order

Address:Delhi

Hello, order no. [protected] from restaurant Gopin Ruchira, Transaction ID is ZTD-23-8A5C8A9E8961D, Order date is 08 July 2023, Payment amount
Rs. 389.76 . The order did not went through but the money was debited. I did not receive the refund yet It's already past 12 days. The source for this payment was Zomato credits and I would like the refund back to the source. I am attaching all the relevant screenshots here. While complaing...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rshimanshug
from Sonipat, Haryana
Jul 20, 2023
Report
Copy

Issue with delivery payment

Dear Zomato Support Team,
I hope this email finds you well. My name is HIMANSHU and I am writing to bring to your attention a concerning incident that occurred during a recent food delivery from Zomato.

On 20 JULY 2023, 09:50PM, I placed an order with Order ID [protected] and made the payment online in advance. The order total was 142.37 and the payment was successfully processed via [Phonepay]. However, to my surprise,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deepak10783
from Delhi, Delhi
Jul 20, 2023
Report
Copy

Wrongly debited My Paytm Wallet

On 15 July 2023, Zomato wrongly Debited my Paytm wallet without any order placed by me, I am sending the Screenshot of the Deducted amount....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Iam Zomato delivery partner, Zomato I'd FE615806 last week salery still not post my account and I will raise a complaint for Zomato delivery partner app no response.....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Karan.80
from New Delhi, Delhi
Jul 18, 2023
Report
Copy

Account terminated

Address:Zumrudpur

Zomato ne mera account terminete kar diya kyunki jab mai Zomato aap mai login ke liye Zata tha toh selfie upload karni thii par mera front camera kharan thaa toh photo bilkul alag upload hoti hai toh Zomato walo ne meri id deu to identify fraud kar ke I'd terminete kar dii...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Swamy13
Jul 18, 2023
Report
Copy

It's shown mobile blacklisted

I have created new I'd but it's shown ur mobile is blacklisted use another device please I don't have another phone please remove from the blacklisted...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
MohitTomar123
Jul 18, 2023
Report
Copy

Due to yet to attend training my id is FE1511242

Zomato team
meri id unblock kar dijiye iske liye mene apna job chod diya hai or aap meri id ko unblock nhi kar rhe ho 15 din ho gaye hai har bar Zomato team ticket raise ko band kar deti ye bolkar ki aaj rat 12 bje id unblock ho jayegi par id unblock nhi hoti hai
please Zomato team agar id unblock nhi karna hai to mujhe bata dijiye mera samay kharab ho raha hai me koi dusri job dhund lunga...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aman99124
Jul 17, 2023
Report
Copy

Verification pending from last 2 weeks

My ID verification is pending from last 2 weeks. I paid 250 rs from onboarding process.

FE2799604...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravi Teja maroju
Jul 16, 2023
Report
Copy

I want my ID

Dear [Team Leader's Name] Sir,
Zomato Limited.

I am writing this letter to apologize for the mistake I made while uploading a photo on Zomato Limited's platform. I am extremely sorry for any inconvenience or harm caused to the company due to my carelessness.

As you know, I am Ravi Teja, ID No. FE1320575, and I have been a part of the Zomato Limited team for some time now. Recently, I uploaded a wrong...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Sagay@143
from Bengaluru, Karnataka
Jul 14, 2023
Report
Copy

I am companing of my id is fermented

Address:Kumarswamy layout
Website:Zomato

Hi team,
This is Pyarelal Chauhan. I am working with your Company last 2year. But last 7 month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vichuvish003
from Thiruvananthapuram, Kerala
Jul 12, 2023
Report
Copy

Id verification pending for delivery job

Website:zomato

I registered on zomato for delivery job after 4 days over my id verification showing still pending and zomato debited 250 rupees from me. There is no customer support team to support us or clear the issue.My id is FE2852404...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Karishmaw
from Varanasi, Uttar Pradesh
Jul 11, 2023
Report
Copy

Received two incorrect or expired product

Address:Godoulia Varanasi

I received a expired product and different from i was ordered and zomato executive not solving my issue and resturant owner was not pick my call...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bishojit
Jul 11, 2023
Report
Copy

Id activate pending

Plz as soon my id activate sir...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
My friend was used my phone he has blocked on my
Mobile please unblock my mobile
I can't login my Zomato Delivery account in my mobile phone....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
O
Own brand
from Chitradurga, Karnataka
Jul 10, 2023
Report
Copy

Profile verification pending

Address:India
Website:Zomato

Sir i want to change my nominee details and please restart my zomato aplication please sir...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhishek 000==
from Ahmedabad, Gujarat
Jul 9, 2023
Jul 17, 2023
This thread was updated on Jul 17, 2023
Report
Copy

Profile verification pending problem

My Zomato I'd -FE2845498...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
Chayaanik
Jul 9, 2023
Report
Copy

Verification pending not done

As I have completed my onboarding of 600, completed my training still my verification pending so sir plz fix my issue and allow me to do the work in Zomato this is my humble request
My I'd is FE2850792
My register mobile no is -[protected]...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
ShivamRajeshiva
Jul 7, 2023
Report
Copy

Please let me know

How was I blocked without any reason, no one contacted me on my registered mobile number, no one talked to any zomato official, then how is it possible that I behaved indecently with someone, , , If I have done this then I Proof should be given.

Where is this judicial system, block zomato's id, my sentiments have been hurt and along with that my deposited amount has also been taken from me.

Regards,
Deepak...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I ordered food from zomato kranti sweets and one of the item was not delivered and for that zomato gave me zomato credita rather than money in original source of payment. I want money in original source....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy