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Updated: Feb 18, 2026
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Zomato reviews & complaints page 136

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M
Monya@223
from Pune, Maharashtra
Oct 17, 2021
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Address: Pune

My ID FE885154 has terminated because that day it was heavy rainfall(9 oct)and road block I was not able to reach restaurant therefore I taken help from help center and they had canceled the order for that my ID has got terminated but then they had removed my cancelation and penalty same day but my ID has not activate plz help me to activate my account and check my record on zomato platform
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    K
    Kkuhak
    Oct 17, 2021
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    Hi!
    My name is Kuhak. Ph: [protected]. Today I have ordered food from Kentucky Fried Chicken.
    Inv No. ORD No. K[protected]
    DATE: 17 -10-21 TIME: 7.47 PM
    POS No. 128725

    Customer:
    Kuhak [protected]

    I ordered for 4 item but received only 3.
    The order of " FRIES -LARGE" didn't reach me.
    I called the number of the shop mentioned on the bill: [protected].
    10 times I called but the shop didn't pick up the phone.
    I called zomato number mentioned on the bill: [protected].

    I want an answer and apology from the shop and zomato. Also I want my money to be returned.

    Kuhak Kar:
    [protected]
    Zomato customer support has been notified about the posted complaint.
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      P
      ParthTyagiii
      from New delhi, Delhi
      Oct 16, 2021
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      On 16 October at 10:58 PM, Rs. 449.22 were deducted from my Paytm Wallet by Zomato Media Pvt Ltd.

      I did not place any order, I was not browsing any restaurant, I don't even have the Zomato app on my phone, and Zomato website was not opened on any of my devices.
      This is a HIGHLY FRAUDULENT activity. Zomato should take extensive measures to prevent this, it could get far worse.
      Looking forward to earliest resolution, before escalating this further.
      Zomato customer support has been notified about the posted complaint.
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        Q
        Quraish Bharmal
        Oct 16, 2021
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        auto debit of amount from my paytm wallet without any transaction done by me

        Zomato Media Pvt. Ltd. is doing frequent Auto debit from my paytm wallet [protected] since from 8th oct 2021.
        08/10/21= 148
        10/10/21= 409.45
        14/10/21 = 241
        16/10/21 = 1359.05
        16/10/21 = 395.15

        There is no Auto debit link set by me in my paytm, but this is happening without any order or transaction by me....
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        N
        Nits1234
        Oct 16, 2021
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        01 0ct 2021- ordered from Kwality walls frozen dessert and ice cream shop through ZOMATO app. Full payment done thru paytm app . One item was not available so it was cancelled and refund of 438₹ was initiated by ZOMATO. On 10 oct enquired regarding refund but reply from ZOMATO was that due to technical issue it will be processed within 48 hours. Today on 16 oct again enquired regarding the refund and again got same reply of technical issue and refund within 48 hours.
        Already it has been 16 days since refund was initiated and I have not received my refunded amount.
        Zomato customer support has been notified about the posted complaint.
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          A
          Anupam bappa
          Oct 16, 2021
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          Address: India Bulls Greens Aster CHS, Flat No- 6G-2701, Kon Village, Rasayani Road Panvel

          Yesterday night (15th October) I have placed an order of Chicken lovers fest piza & paid Rs 768.95 by using on line banking & got A/c debit mesage but in Zomato order portal it was showing pending, while enquire got advise from Piza Hut that I need to pay again & will get the first payment credit automatically, sorry to inform you that it has not been credited, request you to pls check & return me Rs 768.95 to me as early as possible as paid twice for a single order.
          Zomato customer support has been notified about the posted complaint.
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            S
            swarna sriram
            Oct 15, 2021
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            Address: Banana leaf, TVS tollgate, Trichy, tamilnadu

            We ordered in banana leaf TVS tollgate, Trichy, tamilnadu. We ordered a veg parotta but instead we got delivered a non veg side dish for the parotta. We immediately contacted the customer support of banana leaf. The concerned person argued with us till the closing time of the restaurant and finally he said I must complaint to Zomato so you will contact them and get us a solution. We strongly ask you to look into this problem and give us a solution to this. Else we might have to take other ways to make a reach of this problem. Thank you
            Zomato customer support has been notified about the posted complaint.
            Oct 15, 2021
            Updated by swarna sriram             We ordered in banana leaf TVS tollgate, Trichy, tamilnadu. We ordered a veg parotta but instead we got delivered a non veg side dish for the parotta. We immediately contacted the customer support of banana leaf. The concerned person argued with us till the closing time of the restaurant and finally he said I must complaint to Zomato so you will contact them and get us a solution. We strongly ask you to look into this problem and give us a solution to this. Else we might have to take other ways to make a reach of this problem. Thank you
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              S
              Sekhar ganguly
              Oct 15, 2021
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              Proper food not delivered as we ordered
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                K
                Khanchanamala Mala
                Oct 14, 2021
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                I saw a nite that 10% discount on delivery for orders abivec149 on.
                Today i ordered for rs 301 and again rs.61 with Raasaa thi unavu kudikka erode.
                Delivery boy said that this is nothing to do with him.
                He wanted me to contact customer care zomato.
                Please advise how do I get it this 10%discount if rs.36./-.
                How do i go for this dis kunt on future orders.
                Good service i.e. delivery you do. I appreciate.

                Thanks
                Customer.
                Zomato customer support has been notified about the posted complaint.
                Oct 14, 2021
                Updated by Khanchanamala Mala                 Why image. No image
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                  P
                  Programmer Chirag
                  Oct 14, 2021
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                  Address: Alwar

                  I ordered 2 samosa and half kg motichoor laddo
                  But i received kachori instead of samosa
                  And there is no moti choor laddoo in packet
                  Zomato customer support has been notified about the posted complaint.
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                    H
                    Hanna Abraham
                    from Pathanamthitta, Kerala
                    Oct 13, 2021
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                    Misbehaviour by the delivery boy

                    Today, I made 2 orders in zomato. The first was delivered by a decent, professional guy. But the second one was delivered by one Mr. Renjith (in Pathanamthitta, Kerala). We went out to receive the ordered stuff as soon as I received a call in my mobile. But when we approached him, he was talking in his mobile and asked us to wait. After sometime, he delivered us the food and started talking inappropriately. As per him, he was shown a location...
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                    M
                    Mahetab Pathan
                    Oct 13, 2021
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                    Sir I am from India Maharashtra city Aurangabad FE1044848 Login [protected] my I'd disable on first time

                    Customer issues me order cancelation hai chat support or meri Chatting me proof mil jay ga kis ki galti me order cancel hue hai Hamare TL Zubair sir bol rahe hum ko Ticket chaye tab hi kuch kia ja sakta hai Cancelation FND me ticket raise nahi hota hai customer issues me order cancel hue tab ab mai ticket kaha se le kr au ap se request hai I'd active kr dijiye hum ap se wada karte hai best performance denge
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                      L
                      Lax Prajapati
                      Oct 13, 2021
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                      I completed Complete your profile and complete training section... Now i m going to complete profile verification... But I cannot Open that... I am touching and clicking everywhere on profile verification... But nothing is opening... I also clicked on zomato assets, I complete training section and Complete your profile section.. But Now i cannot open any of them... Please do something fast... I joined today...
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                        S
                        ShivamPandey1
                        from Noida, Uttar Pradesh
                        Oct 12, 2021
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                        I ordered a food from pujabi angithi, mayur vihar phase 1.
                        1st of all, valet didn't pick my call and when he picked up, he said why u ordered your food from this location, it's so far away from your address.
                        And order is 20 min delay because of him. After 20 min, he transferred this order to another valet.
                        1st valet name is krishna kumar tiwari and his contact info is [protected]
                        Zomato customer support has been notified about the posted complaint.
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                          R
                          Roshane Ali
                          Oct 12, 2021
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                          I ordered from zomato but there was s location error. the delivery boy reached at wrong location which was just 2-3 mins away. i asked him to that there was error n come to the address, he was extremely rude and cancelled my order on his own. My order was prepaid. zomato deducted all the money. i talked to the help centre. they said order vl be delivered n after 5 mins he refused to deliver also. they didn't gave my the food n refund also. I'm extremely disappointed. i even tipped the delivery bot 30 rs. he has no authority to cancel my order. awful experience.
                          Zomato customer support has been notified about the posted complaint.
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                            A
                            Ajin Prakash
                            from Kottayam, Kerala
                            Oct 12, 2021
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                            Address: Kerala kottayam

                            Team leader Ken mathew in Kerala kottayam zone not helping
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                              S
                              Surbhi Kohad
                              Oct 11, 2021
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                              The Condition of cake was horrible

                              Address: Panipat

                              I ordered a Cake from Lucky’s Bakery which is in panipat, The cake delivered to us was in horrible condition it was not at all fresh, even the bread was fully melted. When I call them to inform they were not accepting there fault and blaming the zomato delivery guy. I have no idea who is responsible for this but whosoever I want zomato to take action and I want my refund back as soon as possible....
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                              M
                              mvaibhavm
                              from Faridabad, Haryana
                              Oct 11, 2021
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                              My id WAS TERMINATED BECAUSE OF FREQUENT DENIALS .I met with accident on 21st september 2021 i got severe wounds and i am fine now it took me 2 weeks to recover and that day i didn't received any orders i was in hospital my phone's screen broked and when i repaired it i came to know on the same day there were 5 or six denials and my account was terminated . I request to activate my account i do even have medical, i can show you teh proofs and i will work harder from now on .
                              Zomato customer support has been notified about the posted complaint.
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                                A
                                Ajin Prakash
                                from Kottayam, Kerala
                                Oct 11, 2021
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                                Address: Kerala kottayam

                                I am joined zomato by uber eats n kerala kottayam zone. I am workking with zomato delivery partner as above last 2 years. My touchpoint rate card changed because of taking some leaves. I am hospitalized in that days. I informed the leave to zomato and also informed to team leader ken in kerala kottayam zone to protect my rate card . He promissed me to protect my touchpoint rate card. now my rate card chenged. team leader ken in kerala kottayam zone not helping me to get my touchpoint rate card. Team leader ken not respondding and also not answering to my calls. please give back my touchpoint rate card.
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                                  L
                                  Lovely Rishi Kumar Reddy
                                  Oct 11, 2021
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                                  Profile verification panding slive
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