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Zomato Complaints & Reviews

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Updated: Aug 25, 2026
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711
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Zomato reviews & complaints page 136

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A
Abdul0907
Nov 5, 2021
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I am not able to apply any promo code from my account because it says promo codes have been disabled permanently due to suspicious activity... I am not able to understand what it is about...

Please do something about it and make my account back to normal

I can provide my account details for solving the problem.. Please try to resolve it as soon as possible
Zomato customer support has been notified about the posted complaint.
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    G
    Gyan Ki Baat
    Nov 5, 2021
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    Sar Mujhe ID banate Hue 4 din ho gaye abhi tak mere I'd saspend ho raki h pealis help mee sir
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      A
      Abhideepy
      Nov 5, 2021
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      Address: Banglore,yelahanka
      Website: Zomoto

      My id verification is pending from past 4 days . i have paid the fees also, but its showing verification is not complete yet ?
      Zomato customer support has been notified about the posted complaint.
      Nov 05, 2021
      Updated by Abhideepy
      My id verification is pending from past 4 days . i have paid the fees also, but its showing verification is not complete yet ?

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        S
        Sanket khadapkar
        Nov 4, 2021
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        Hii..
        I am sanket khadapkar my id was bgv failed (FE1498260)
        Zomato customer support has been notified about the posted complaint.
        10 din ho gaye new id banvake.. To bhi bgv faild.. Tickets bhi raise option nhi dikha raha hai...
        Sanket khadapkar's [Complaint's author] reply, Nov 6, 2021
        Pls help me...
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          D
          Druhin Basu
          Nov 4, 2021
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          Instead of calling and verifying the address for my delivery, the delivery boy Debashish Biswas, Order No: [protected] delivered to some random address and submitted the response as "delivered". My money has been debited from my account already and I cannot replace my order
          Zomato customer support has been notified about the posted complaint.
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            A
            Aroyal Rawat
            Nov 4, 2021
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            Address: Sec 28 gurgaon

            2 days my account are not open this week is working days.
            Zomato customer support has been notified about the posted complaint.
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              R
              Rijul Nangia
              Nov 3, 2021
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              I made no delivery order and 200rs of mine have been taken by Zomato through my Paytm wallet accnt. Zomato was linked to my paytm wallet i have removed them after that.
              Transaction ID: [protected]
              ZRD-21-1E8D75C9B8764 they are saying is the order ID but I have not ordered anything. Please check and get back at the earliest
              Zomato customer support has been notified about the posted complaint.
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                R
                Rijul Nangia
                Nov 3, 2021
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                I made no delivery and 200rs of mine have got debited to Zomato through my Paytm wallet accnt. Zomato was linked to my paytm wallet i have removed them after that.
                Transaction ID: [protected]
                ZRD-21-1E8D75C9B8764 they are saying ks the order ID but I have not ordered anything. Please check and get back at the earliest
                Zomato customer support has been notified about the posted complaint.
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                  A
                  amaan sayed
                  from Mumbai, Maharashtra
                  Nov 3, 2021
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                  Address: Room no.46 , ram niwas gupta chawl no.1, Near fashion collection , pipeline sakinaka mumbai 400072

                  I have made a order of cake
                  I did not received any call from delivery boy
                  I want the deliveryboy to attemp delivery again or else refund me my amount
                  For the future order to be done on zomato
                  Zomato customer support has been notified about the posted complaint.
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                    A
                    Alekh Kumar 579
                    from Bhagalpur, Bihar
                    Nov 3, 2021
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                    A sum of Rs. 176 has been deducted from my paytm wallet by zomato media pvt. ltd. but neither have i ordered anything nor i have taken any subscriptions. The transaction is not showing up on recent orders in zomato but it appears on paytm.
                    Zomato customer support has been notified about the posted complaint.
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                      V
                      vikas983verma
                      from Delhi, Delhi
                      Nov 3, 2021
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                      I register for delivery partner in zomato company on 02/11/2020 but the id did not start and continuously showing bgv failed and id Terminated and zomato already charge some amount of total fee 1250 and I paid him 400 from phone pay.

                      And now I want to earn money so my only request to you please get me help for id issue and so i can work with zomato or either please return my whole money return back.

                      This complaint related all documents below:

                      1. phone pay Payment receipt
                      2.Zomato Log In id screen short
                      Zomato customer support has been notified about the posted complaint.
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                        I
                        ishantech007
                        from Delhi, Delhi
                        Nov 3, 2021
                        Resolved
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                        Resolved

                        Order Number: [protected]
                        Registered Email Address: [protected]@gmail.com

                        This is related to the order that I ordered on 3rd Oct. 2021. My phone number was wrong in the app so delivery boy was not able to contact me but I was constantly calling him and his number was out of reach I called customer care. at the same time customer support guy was also not able to connect with the delivery boy. I was at the location so I found him and went to him when I asked him your number is unreachable so he was not accepting but I called his number in front of him still his number was out of reach. When I asked for the food he told me I can't give it to you now because I cancelled it.
                        I called customer care again and they committed me your refund will be processed within 2 3 days. So I recorded same order again because I need the order.
                        But from 3rd Oct till now I requested multiple times about the refund but I am not able to receive my refund.
                        Apart from this I have to deal with very rude customer support guys.

                        I want the refund of this order and please make sure If delivery boy cancels the order and someone who order food find the delivery boy, still he should be able to receive the order.

                        I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.
                        Nov 4, 2021
                        Complaint marked as Resolved 
                        Zomato has now refunded the amount so marking this as resolved.
                        Zomato customer support has been notified about the posted complaint.
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                          F
                          Fazid Mohamad
                          Nov 3, 2021
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                          Hello sỉ mane Ekaterina zomato ki new id bănyi thì par Mean ADHar CAD aura aploud nshi kara Aadhar Card upload nahin kar Paya Iske baje se aur bike ki RC upload nahin please solution ke liye time ho gaya hai BJP file solution kar dijiye editor
                          Zomato customer support has been notified about the posted complaint.
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                            M
                            Minsarul Hussain
                            Nov 2, 2021
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                            Suruse problem he
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                              V
                              vivekraj bangera
                              Nov 2, 2021
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                              Hi my Zomato rider I'd is terminated FE1437443
                              Zomato customer support has been notified about the posted complaint.
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                                A
                                Nov 2, 2021
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                                Why failed my bgv
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                                  R
                                  rajuarya07
                                  from Palwal, Haryana
                                  Nov 2, 2021
                                  Resolved
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                                  Resolved

                                  Address: Palwal

                                  Dear sir my fe id 862292 and my login no. [protected] my id has been disabled Fraud distance may i tried a lot to contact my team leader but no Repsonce not found sir please activate my id please sir call me in sir please call
                                  Nov 2, 2021
                                  Complaint marked as Resolved 
                                  Call me sir 9588342960
                                  Zomato customer support has been notified about the posted complaint.
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                                    C
                                    Chandrakant Jachak
                                    from Delhi, Delhi
                                    Nov 2, 2021
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                                    I ma chnadraknat jachak my bgv failed my Id FE1496205 PLEASE release my id i will send all document
                                    Zomato customer support has been notified about the posted complaint.
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                                      H
                                      harish Ranga swamy
                                      Nov 2, 2021
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                                      Address: Jalla Halli Zomato delivery partener suraj mr rukamini nagara 8th mile t dasarahalli Bangalore
                                      Website: [email protected]

                                      Sir all Zomato delivery parteners chitting once he receive order they going below flyover to conferm the order and it come showes long pick up distensy pay then he get 7.8 km long distance pay but pick up restaurant adrress only near 50 metter sir plz take the action to slow the problem in Bangalore all area where flyover ther all locations they Zomato delivery parteners chitting and all delivery parteners createing famele id but that only doing duty male sir all famele id plz ask every time selife that famele partener Zomato delivery parteners this type chitting plz take a action and reslove problem sir u do one thing when and where will come that place only give that place pick distance pay sir and also every order for selife famele id delivery parteners sir
                                      Zomato customer support has been notified about the posted complaint.
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                                        S
                                        Swamy Mudiraj
                                        Nov 1, 2021
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                                        Address: Hyderabad

                                        Sir my Id FE1501671 iam newly joing zomoto
                                        All documents are uploaded submitted successfully. Payment done iam received BAG and T shirt then Go to online my id suspended due BGV faild it's showing lots up ticket raise not solved my problem pls pls help sir mam.
                                        As soon as possible.
                                        Thank you 🙏🏻
                                        Zomato customer support has been notified about the posted complaint.
                                        Nov 02, 2021
                                        Updated by Swamy Mudiraj
                                        Sir my Id FE1501671 iam newly joing zomoto
                                        All documents are uploaded submitted successfully. Payment done iam received BAG and T shirt then Go to online my id suspended due BGV faild it's showing lots up ticket raise not solved my problem pls pls help sir mam.
                                        As soon as possible.
                                        Thank you 🙏🏻

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