Claimed

Zomato Complaints & Reviews

1
Updated: Nov 13, 2025
Complaints 7872
Resolved
706
Unresolved
7166
Contacts

File a complaint to Zomato

Having problems with Zomato?

File a complaint and get it resolved by Zomato customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Zomato reviews & complaints page 137

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Swaroop K R
Sep 26, 2021
Report
Copy

Address: Ayyappa nagar Lulu's bakery back side krpuram bangalore

Past three days it is showing verification pending I'd number FE1450584 please verify activate fast
+1 photos
Zomato customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Shanib Mohd
    Sep 25, 2021
    Report
    Copy

    Paid 1000- to join zomato as a delivery boy but after reciveing payment they didnt activiate my id and just msg me up that kindly re submit your DL so i submmitt soft copy of that still more than 48hr lost and not having a single revert from them. in the name of profile verification they take more than 48hr and still its in a pending status...

    My Id =FE1450892
    Mohammed Shanib K
    Zomato customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Shanib Mohd
      Sep 25, 2021
      Report
      Copy

      Paid 1000- to join zomato as a delivery boy but after reciveing payment they didnt activiate my id and just msg me up that kindly re submit your DL so i submmitt soft copy of that still more than 48hr lost and not having a single revert from them. in the name of profile verification they take more than 48hr and still its in a pending status...
      Zomato customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        V
        Vampire King
        Sep 25, 2021
        Report
        Copy

        Address: Visakhapatnam (city), tagarapuvalasa (locality

        Register num:[protected]
        Zomato customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          dipanwita509
          from Durgapur, Maharashtra
          Sep 25, 2021
          Report
          Copy

          I have ordered fish in hot garlic sauce from City Hotel and restaurant . The food was rotten and smelling bad .I couldn't eat it and had to throw away. I raised my concern with Zomato but Zomato didnt agree to give me my refund . I want my hard earned money back. it is not a matter of joke the way zomato behaved with me .they are being tied up with restraurant who deliver such kind of foods and tehn they disagree to give the refund . I want justice and want the entire money I have paid for this food as it is now a matter of loyalty and justice.
          +1 photos
          Zomato customer support has been notified about the posted complaint.
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            swarajsin
            from Noida, Uttar Pradesh
            Sep 24, 2021
            Report
            Copy

            Food was stinking like hell
            Zomato customer support has been notified about the posted complaint.
            Hiba the executive was so useless you can't imagine
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              H
              Hemantmaity
              from JAMSHEDPUR, Jharkhand
              Sep 24, 2021
              Resolved
              Report
              Copy
              Resolved

              Address: Jamshedpur

              Sir ek order par mera denials laga tha q ki hum use order ko delivered nhi kar sakta tha resing tha ki mera bike ka chabi tut gaya tha mene TL se bat kiye or TL ne bola ki denials kar do to mene pucha ki sir block nhi hoga na to bole nhi hoga pls sir mera id actived kara dijiye q ki mere ghar ka kamane bala hu sir ghar ka rent v dena hai or zomato me kam karne k liye phone emi pe liye the uska v emi dena hai terminate hone k karan hum bhut problem me aa geye hai pls sir aap log se request kar rhe hai mera id ko actived kara de
              +1 photos
              Sep 25, 2021
              Complaint marked as Resolved 
              [email protected] 8271404236 sir mera id actived karwa dijiye
              Zomato customer support has been notified about the posted complaint.
              Sep 24, 2021
              Updated by Hemantmaity
              Sir mera login id [protected] or FE1393562 hai sir help me pls sir ghar ka kam karne bala me hi hu sir ghar ka rent v dena hai or sir zomato me kam karne ka liye mobile phone liye the uska v emi dena hai sir id ko actived kara dijiye
              Sir ek order par mera denials laga tha q ki hum use order ko delivered nhi kar sakta tha resing tha ki mera bike ka chabi tut gaya tha mene TL se bat kiye or TL ne bola ki denials kar do to mene pucha ki sir block nhi hoga na to bole nhi hoga pls sir mera id actived kara dijiye q ki mere ghar ka kamane bala hu sir ghar ka rent v dena hai or zomato me kam karne k liye phone emi pe liye the uska v emi dena hai terminate hone k karan hum bhut problem me aa geye hai pls sir aap log se request kar rhe hai mera id ko

              Terminate id - Comment #3904237 - Image #0
              Terminate id - Comment #3904237 - Image #1
              Fe id:fe1449881

              Terminate id - Comment #3904240 - Image #0
              Sir meri id terminate ho gaya h karan h ke mera ek order customer ko khana dene gaya tha tho mera raste me accident ho gaya tha jis Karan order nahin pahunch Paya customer ke paas aur use accident hone ke vajah se main bhi use ho chuka tha jab mujhe hosh aaya tu meri id terminate ho chuki thi sar aap se vinati karta hun meri ID active kar do please sir aapse vinti Karta hoon meri FE id h
              FE579686
              Or login number h
              Login number [protected]
              City Faridabad
              Locality 12 se 15

              Terminate id - Comment #3907983 - Image #0
              Terminate id - Comment #3907983 - Image #1
              Washu Singh Choudhary's reply, Oct 15, 2021
              Sir aap se vinti karta hu I'd active kar do please plzzzzzzz
              Helpful
              9 other people found this review helpful
              9 found this helpful
              3 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                J
                Jalaj Jain
                from Noida, Uttar Pradesh
                Sep 24, 2021
                Report
                Copy

                Wrong order was delivered and zomato credits were refunded for that
                the customer care person told that it will take 2-3 days to come, but today customer care sying they expire in 1 day
                Such a cheating with customers

                order [protected]
                Zomato customer support has been notified about the posted complaint.
                Sep 24, 2021
                Updated by Jalaj Jain
                Jalaj Jain
                [protected]

                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Surya namaskar
                  from Pune, Maharashtra
                  Sep 24, 2021
                  Report
                  Copy

                  I had ordered food through Zomato. They said that the order had been cancelled coz I did not pick up the call... However he had been called also should have dropped the parcel at my location .. but the guy did not...he took back the parcel with him and said that he cancelled the order just coz I was on a different call and did not pick up the call .. when I called up my security, he said no Zomato guy came and in my gate app on my phone too, the entry of Zomato is pre- approved, even if I don't pick up the call..
                  Zomato customer support has been notified about the posted complaint.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Ashmi Naaz
                    Sep 23, 2021
                    Report
                    Copy

                    Address: Ubq barbeque nation Gomti nagar Lucknow

                    Missing my order and too much less quantity
                    Zomato customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Arun kumar pattanayak
                      Sep 23, 2021
                      Report
                      Copy

                      Hello sir/mam
                      I'm Arun Kumar pattanayak.
                      Zomato I'd - FE1449723. Profile verification is not complete in my Zomato I'd . Please kindly complete it. I want work to Zomato .🙏🙏🙏🙏
                      +1 photos
                      Zomato customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        Kanika Srivastava
                        Sep 23, 2021
                        Report
                        Copy

                        Address: CMO office Prayagraj

                        I ordered rolls from rolls mania Prayagraj and they got double payment due to network issue. Please look into the matter.
                        Zomato customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          AJAY SINGH DAHIYA
                          Sep 23, 2021
                          Report
                          Copy

                          Address: Sonipat

                          Dear sir my I'd is Fe1450427 please start my zomato id because it seems my verification is pending i want to work with zomato
                          +2 photos
                          Zomato customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            Nari Malneedi
                            Sep 23, 2021
                            Report
                            Copy

                            My zomato account suspended due to bgv failed. My login I'd FE1435932I just joined a week ago now they suspended my account. I don't know how to reactive my account. Because no one of them came for a background check. I have raised a pack of tickets. But no use for that. I tried to call my city team leader. He is not picking up the call. I deposited 500 for the job.
                            +1 photos
                            Zomato customer support has been notified about the posted complaint.
                            Helpful
                            4 other people found this review helpful
                            4 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              ashoktwinn
                              from Bengaluru, Karnataka
                              Sep 23, 2021
                              Report
                              Copy

                              I have ordered 3 nos of akki roti from Sai Cafe malleswaram thro zomato and paid. Both yesterday and today no one delivered. Today when I rang valet gangadhar(mob [protected]) he told me he is on the way. But app told me that since no one responded to bell, the food packet was left in house. My son was waiting outside home and saw no delivery boys. Repeated calls to Gangadhar is not responded. This is clear cheating. Pl refund atleast rs10000=00.

                              Dr B Ashok,
                              Mob: [protected]
                              Zomato customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Shiva9999
                                Sep 23, 2021
                                Report
                                Copy

                                Address: New delhi

                                Last time also the chicken was tasteless and this time also the shwarma roll was raw and not properly cooked.
                                Your executives also don't support.
                                Provide me my refunds else I will drag this to consumer court and all social media platforms
                                +2 photos
                                Zomato customer support has been notified about the posted complaint.
                                Sep 23, 2021
                                Updated by Shiva9999
                                Last time also the chicken was tasteless and this time also the shwarma roll was raw and not properly cooked.
                                Your executives also don't support.
                                Provide me my refunds else I will drag this to consumer court and all social media platforms worst zomato
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Sep 23, 2021
                                  Report
                                  Copy

                                  I have ordered food from a restaurant name doon vaishno via Zomato nd food that comes is stinky for that I have asked for compensation but the agent didn’t resolved it nd try to make a fool of me by holding my chat for 1 hour nd den his senior do the same with me pls file a complaint against him
                                  Zomato customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    priya yadav2511
                                    from New Delhi, Delhi
                                    Sep 23, 2021
                                    Report
                                    Copy

                                    Address: 13 jogabai jamia nagar new delhi 25
                                    Website: www.zomato.com

                                    I ordered a food and it was so bad that i raised a complaint for it but instead of helping me instantly that chat took my more then 2 hours and still counting I shared every details every photos. someone in chat process named VIPIN closed my chat without permission while i was explaining my issue.
                                    when who ever get assigned keep saying that wait until specialist get assigned they let me wait for more then half an hour and still didn’t get any solution on it.
                                    Zomato customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Saiteja kunna
                                      from Hyderabad, Telangana
                                      Sep 22, 2021
                                      Report
                                      Copy

                                      Sir profile verification pending please update my profile details
                                      +1 photos
                                      Zomato customer support has been notified about the posted complaint.
                                      Sep 22, 2021
                                      Updated by Saiteja kunna
                                      Profile verification pending please update my details
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        J
                                        Janu Mistry
                                        Sep 22, 2021
                                        Report
                                        Copy

                                        I am facing continuously facing cheating from Zomato. Zomato is doing business in restaurants favours and when customer get food wrong or less item or worst items in taste they only apologise and don't take responsibilities of restaurants cheating and stop all ways for customers to get refund or even coupon as compensation for their loss. Like this Zomato and all restaurants tied up with them actually to do business with cheating for their own profit by providing whatever food as they like not as per order of customer and according to they paid. And after getting money they deliver cheap, wrong, unhygienic and worst taste food and giving no refunds and compensation against it by only repeating apologies. Also they believe lies of restaurants rather than our sent pictures of wrong or bad food items we received. I request consumer court to take major action against this app and company as it is doing big fraud and cheating by applying their own made policies for own benefits. Not a genuine policies of business made by government in both seller, app and customer favour. But only seller and app(business) favour and only customer have to suffer from cheatings. I request alot to consumer court to take action because I have been cheated not one or two time but everytime since last 1 year everytime I have been cheated in every single order. I have proofs if you will contact me I can show everything in my phone related to every order.
                                        Zomato customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit