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Zomato Complaints & Reviews

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Updated: Feb 18, 2026
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Zomato reviews & complaints page 137

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T
Tauseef imran
from Kolkata, West Bengal
Oct 11, 2021
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Address: Kolkata

Plss...my id FE1397276 active kar diye mera bahut financial problem chal raha or me next time se koi aisi misbehave nahi karunga promise kar raha hu...plss active kar diye meri Zomato I'd ko...
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    Ajin Prakash
    from Kottayam, Kerala
    Oct 11, 2021
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    Address: Kerala ottayam, Kottayam, Kerala

    I am working with zomato delivery partner for last 2 years. I am joined zomato by uber eats. I am working in kerala kottayam zone. I taked some leave by hospitalised. I informed to the team leader ken in kottayam zone about taking leave to protect my touchpoint rate card, he promised me to protect my touchpoint rate card. Now my rate card changed. I call to team leader ken in kottayam area. But he not helping me.Rate card issues, please give back my touchpoint rate card.
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      Tauseef imran
      from Kolkata, West Bengal
      Oct 11, 2021
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      Address: Kolkata

      Mera Zomato delivery I'd 1397276 ko block kar diya hai mera tl mukesh shaw tl hota hai apne team members ka help karna or uska problem solve karna par ye tl hamesa misbehave se hi baat karta tha or mu ke uppar bol deta tha tumhara koi problem resolve nahi kar payunga ek humse bahash ho gaya usne pahale mujhe ulta sidha bola fir me gusse me ake ulta sidha bola or abuse language use ho gaya but usne cal record kar liya or apna misbehave voice ko delete karke only mera ko mail karke block kar diya mera I'd...tl hai tu kuch bhi bol sakhta hai or kuch bhi kar sakhta hai...
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        A
        abhi_tux
        Oct 10, 2021
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        There had been incidents with ZOMATO, where they irrespective of charging me Packing charges, delivery fees and on TOP of that did not server me HOT FOOD, Served me with total Spillage and did not want to provide any solution and coming with same like that it wont repeat again .. There has been umpteen instances where those things happend
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          R
          RAJESH KONGARI
          Oct 10, 2021
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          My zomato I'd FE1426712 has been suspended from 7th of October & not able to activate it. Also raise the ticket from the app still no response. How can u guys suspended the account without informing us. We riders depends upon our daily income. And you guys not telling the reason why bgv failed reason is there so we can rectify it. Please reply me as soon as possible on urgent basis
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            S
            Sudhir Karande
            Oct 9, 2021
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            Address: Urun islampur

            Sudhir karande
            Id no FE1464209
            Mb [protected]

            Am covid 19 positive
            Maine loss of payouts key liye ticket raised kiya tha but abhi tak muje reply nhi aaya
            2 day se lagadar ticket raised kar raha hu abhi tak reply nhi aya
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              V
              Vias Sharma
              from Basi, Punjab
              Oct 8, 2021
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              Address: Village and post office Mustapur, District Hoshiarpur Punjab, Sharma gernal store

              Dear sir me Punjab dist hoshiarpur village mustapur se bol raha hun. Aaj mene khana ka order kea tha or mere gher per nahi ayea muje ade raste me ane ko bol raha tha. Mera mobile [protected] he. Order time 7:55 PM he
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                J
                Josh P Joy
                Oct 7, 2021
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                Resolved

                Hello
                I have ordered from zomato this week 2 times my order id is [protected], [protected]
                First time they have delivered wrong products and clearly waste food, when I ask them about this they said me to took a picture and send, but I already send them the pictures, they didn’t accept the pictures and asked me to take the food from waste bin and send them Again I was not ready for that so I lost my money
                And today I make an another food order from zomato, they again cancel the product from they own, and said me the refond will be initiated with in 7 days,
                I had done the order from the last penny from my account and it was order for my child, I dont have any other money to reorder any thing, this is 4 30 now till now me and my child dont eat anything becose I dont have money for reorder, my child is crying over hunger they cheated me and dig my money,
                Very poor coustemer service, please ban this app and dont allow them to continue their service like this

                Please do something on this
                Robin
                [protected]
                Oct 8, 2021
                Complaint marked as Resolved 
                Complaints not resolved till now, they dont even called or emailed me yet.
                Zomato customer support has been notified about the posted complaint.
                Meri id block kar diya gaya hai please sar aap se nivedan hai ki cal baat karenge yah bahut kharab lagta hai ki cal baat karenge yah bahut kharab
                Mera acsiret huaa hai isliye 4 Malti oder laga tha sar isliye sar mai bohot pare San huaa ar meri id band kar di gai yaha ke tl sunte nahi ar boho kaha apni samsghya batai unhone kuchh bhi nhi suna ab aap par bharosa bhai sar aap hi kuchh Kariye ga please sar
                My ef I'd 1202473 .
                Name is Vineet Shukla .
                Address kanpur nagar ..
                Please sar
                Please sar chalu karba do please sar aap se nivedan hai yaha ka jo tl hamri bat ko samajha hi nahi apne age kisi ki nahi mante hai please be sar aap kijiy ga kuchh bhi please sar ..
                Vineet Shukla
                Kanpur Nagar
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                  S
                  Sairam95
                  Oct 7, 2021
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                  Website: Zomato

                  I have faced the issue of wrong food being delivered by Zomato 3 times till this year.
                  1. Once I have ordered Veg Biryani and they delivered Non-Veg biryani. They said they will refund the money but till now I have not received any money.
                  2. I Have ordered paneer fried rice and they delivered egg fried rice.
                  3. I have ordered 2 paneer dosa and they delivered me masala dosa.

                  Zomato is cheating customers by delivering wrong food items and shamelessly keeping that money without giving any solution. They always loot customers money by doing this activity. Their customer service is worst, they only tell apology, this will not be repeated again.

                  For their mistake customer should loose the money. This is totally unethical, careless, irresponsible behaviour from Zomato. #Shameleds cheater Zomato.
                  Zomato customer support has been notified about the posted complaint.
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                    R
                    Ritika g.
                    from Mumbai, Maharashtra
                    Oct 7, 2021
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                    Wrong food delivery.. With unhygienic food

                    Address: Mumbai zomato

                    I use this zomato app for order food's. But I got many problems with this zomato app,
                    1) zomato app don't check any safety protocol with foods, I got some hair in my food also. Even zomato don't take any strict action for that careless restaurant,
                    2) I got many times wrong food, which is missing, or any wrong food items, I have complain about that problem but zomato didn't took any action for that.. Even no refund money back...
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                    A
                    Anshuman Bharadwaj
                    Oct 6, 2021
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                    Address: India

                    My paytm wallet money is automatically deducted from Zomato media private ltd
                    Order ID - ZTD-21-5CFEDFD42111D
                    Zomato customer support has been notified about the posted complaint.
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                      Anoushka@25
                      from Bhubaneswar, Odisha
                      Oct 6, 2021
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                      Here in Odisha, Bhubneshwar., Delivery guys are accepting orders and not delivering it. Here in chandaka location other companies like swiggy and restaurants deliver here but these people come up with some cooked up stories. These guys don't come in proper Zomato uniforms moreover when you complain to the chat executives about the issue of food not being delivered they don't come with some ans or anything. And the same thing happens again.
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                        A
                        AvinashLaxmanPatil
                        from Mumbai, Maharashtra
                        Oct 6, 2021
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                        Nadim Malik name of delivery Boy who delivered food dated 3 Oct 2021 from Arsalan shworma amount is 240 wich I paid by GPAY but not transfer then I gave money to him after two day money debited from my Account to Nadim Malik delivery Boy. I massage him to return but not reply or any answer. This is not good I need money wich are credited in account of delivery Boy.
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                          M
                          moonai
                          from Navi Mumbai, Maharashtra
                          Oct 6, 2021
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                          I ordered 4 cupTender coconut icecream of Natural. Your delivery boy delivered item at security gate totally open condition. No sealing. I enquired from Natural, they confirmed that they never hand over item unsealed condition. Now it is unsafe and unreliable to consume that. It is suspected some foul play has been done with food. Please look into it. Item is kept in my freez.
                          INB/[protected]. Rs.302.04. Date-03.10.21. Time[protected].
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                            Farha Yasmin
                            Oct 6, 2021
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                            I have placed order for a red velvet cake from a restaurant Cake-A-Lishious( Add- Gauri tower near lalpur chowk, H.B Road, Lalpur, Ranchi) at 5th Oct 6:32 PM. Money got deducted from my bank account but order showed as incomplete transaction. So I have to again place the order and again money got deducted but this time the order was placed. The order placed for Rs 347.60 and it get deducted 2 times. i was using the Zomato app for placing the order.

                            Need your assistance on this please.
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                              R
                              Rinku Surjeet Singh
                              Oct 5, 2021
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                              Address: 2253 subash nagar ambala city

                              [protected] surjeet singh. sir Ek Bar mauka dijiye. Mera account open kijiye
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                              Customer Ne order cancel kiye Mein Nahin.
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                                Address: Ambala locallity vijay nager

                                My id is blocked due to Incrocet person please open my id login no [protected]
                                Zomato customer support has been notified about the posted complaint.
                                Oct 24, 2021
                                Updated by [email protected]
                                Please sir help me
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                                  N
                                  Neha Begam
                                  Oct 4, 2021
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                                  Address: Siliguri

                                  I was supposed to receive a cashback of 22 rupees after i ordered dominos pizza from zomato as per the offer available at that moment
                                  I have not received my cashback and its still pending in my paytm account
                                  What is to be done now ?
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                                    Meghna2020
                                    from Chakdaha, West Bengal
                                    Oct 3, 2021
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                                    Address: Chakdaha, Nadia, pin-741222, west Bengal
                                    Website: www.zomato.in

                                    I'm submitted to all information and fees but 2-3 after my profile verification is pending.
                                    Please solve this problem.
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                                      Avinash9891
                                      Oct 3, 2021
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                                      Address: Loni ghaziyabad

                                      Sir I am working with Avinash Zomato family. Sir I am very compulsively emailing you today. We hope that you will solve our problem. Sir my rat card. Due to which I am not living due to which it has become very difficult to run the family. Sir I requested my TL a lot for help but no one helped us sir now you are the only support. Sir many zomato raiders with me are still working on old rate card. Sir I have a humble request to you that my rate card has been made as before so that I can support my family. FE1425395
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