Zomato Complaints & Reviews

Not allowing to apply promo code, showing Promo code is not applicable for this order. Providing screen shot

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Address: Near Central Bank of India Shahabad Mohammad pur new delhi 61

I have an three orders but two orders are received. One order is missing. My order ID is [protected]. Chicken rice bowl is missing. Please refund my amount.

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We had order a food from zomato and supllier is zaika food which is in rajpura patiala punjab. We had order non veg item and some bread which cost near to Rs 460. But on that day due to festive of Jainis, non veg is not delivered and by mistake vendor of zomato not disable option in zomato which is his fault. When zomato boy goes to pickup the order the vendor has cancelled our order and said same thing to us. Now we have raised issue with zomato regarding this but zomato has refund us only 130 Rupees rather than to refund 460. Vendor zaika is saying that he is not responsible for charges loss. So it is our hard earned money which is looted by zomato as also accepted by vendor zaikadar. We need our money refund

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I ordered a cake through zomoto and mention need type message on that cake they type wrong name and after register complaint they provide replacement which was no name in message... after that raising with merchant and zomoto they say we provide replacement and not provide my refund... they spoil my party and my wife's birthday...

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ghosh1711

from Noida, Uttar Pradesh

Sep 15, 2021

My problem is not resolve and I will not get my refund ...

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I've ordered food in Majestic 1963 in Chennai via Zomato on 4th September. The food quality was not good. I spoke to concern team of hotel and Zomato customer care also. They were ready to send the refund for some of the items. So the total refund amount was 1012 and also they informed that mentioned amount will be credited to Zomato wallet only.

They also mentioned, that the initiated amount will be credited after 24 hours...

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Address: Ahemdabad

Dear sir /medam. Arjun. zomato I'd FE1431798 my I'd is disabled please changed enabled I want to wark Zomato

Sep 14, 2021

Complaint marked as Resolved

My profile verification pending Abhi tak bata raha hai pending not solved my problem

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S

Swaroop K R

Sep 26, 2021

Dir / sir madom . Swaroop K R Zomato I'd FE1450584 my I'd is not activated it is showing verification pending from 3days not solved problem please solve it as soon as possible

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B

Bob Man Sunny

Sep 26, 2021

Deer Zomato please do fast my profile verification please please please please please please please please please please

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First of delivery which was supposed to take 40 minutes that takes 1 & half hour however delivery boy return from 3 minutes distance from our house arguing that he couldn't find a building and asked me take a delivery at his point. My question is if I have to pick the delivery why would I pay delivery charges to Zomato. So I refused to do so he returned without informing

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Hello sir my id number is FE1434064
My contact number is [protected]
My id verification pending please help sir

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Swaroop K R

Sep 26, 2021

3days I'd is not activated please I'd did not done verification please verify and activate

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S

Swaroop K R

Sep 26, 2021

Please verify documents and activate I'd fast please

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S

Swaroop K R

Sep 26, 2021

Please activate I'd verify fast 3 days over I have paid amount and training completed but it is showing I'd activetation pending please do it fast sir

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Burnt and unconsumable food received when complained to restaurant he accepted his fault but the food delivery company doesn't and are not refunding my money

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Address: https://pay.google.com

I got a zomato voucher for FLAT rs 100 off + rs 50 zomato cashback as reward on google pay. But i get varied discount amounts in different restaurants (from rs18 to 80) when i try to order using said voucher, none of which is rs 100 and no zomato cashback at all. I have of course adhered to written conditions like- must not have ordered in last 60 days and minimum order value rs 199. Yet this discrepancy in discount value. Why? Is google pay trying to dupe people into thinking they are still getting massive rewards, after they've retracted earlier policy of heavy direct monetary rewards?

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When entering the Gpay coupon it's showing expired on Aug 31 when it's valid till September. Zomato making fool out of people's money!

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Address: Green County , Forth Floor, Opposite Pragathi Avenue, Peerzadiguda Uppal. Hyderabad 500098

Bad experience with the customer care, I ask them the delivery person number, Even I share the order number, order name and delivery location, they are simply saying we wont share his number. I said he stolen my money, my neighbors and watch man are the witness, bad support from the customer support team, I never ever thought Zomato will do like this.

Order id - [protected]
Delivery Person - Pavadi Nagaraj
Delivery From - Tulip
Delivery Location, Green County, Forth Floor, Opposite Pragathi Avenue, Peerzadiguda Uppal. Hyderabad 500098

Thanks,
Chandrakanth,
[protected]

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Address: Green County Apartment, First Floor 101,Opposite to Pragathi Avenue, Peerzadi Guda.

Hi, My Neighbour has order food from zomato my order id [protected],
The Delivery Person is "Pavadi Nagaraj", and the delivery location is green county, peerzadiguda, he stolen my 3000 and run away, my watchman other neighbours are withness. please do the needful.

My Name is Chandrakanth Goud Pasham / [protected]

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Certain items ( 2x Magnum Brownie [80 mL] ) were missing from my order, order no. [protected], restaurant: Kwality Wall's Frozen Dessert And Ice Cream Shop, Date and time: September 10, 2021 at 10:35 PM.
I contacted Zomato support for the issue and asked for a replacement for the missing items to which their support executive denied stating that the restaurant is closed, and then she proceeded with a refund.
Now the items cost me INR 180 ( INR 90 each for 1 Magnum Brownie ), and she generated a refund of INR 165 [ Refund Reference Number(RRN): ZTD[protected]BC85EBE3 ]. I told the executive about this mistake to which she said that she cannot do anything further.
I did not receive my correct order in the first place and I didn't even get a full refund for that.
The support executive was polite and she might have done this by mistake but I cannot settle with that amount.

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I am Mohammed Ayan waheed ID FE1430734
The payment has been money of rs 1600 and after that I have done with my training when I am going to do profile verification I submitted all documents...after submitting all documents...the document cannot able to submit.

Please resolve and issue or else please refund my money asap......

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Address: Santosh Dhaba, Uppal , Hyderabad.

We have ordered through Zomato with Santosh Dhaba Uppal Rangareddy Hyderabad. We have ordered a panner butter masala and 4 rotis through Zomato with Santosh Dhaba Uppal and we received a rotten panner malasa curry and we eat some and we could not eat any further and complained with Zomato help but they did not help us on the issue and said to report the issue and post a message to the restaurant online but we eat food through which we had poisoned food and dealing with food poisoning now need you send you health inspector to check the food and take appropriate action on Zomato and it is food restaurant partner. So do not cook such poisoned food and deliver to customers. Thank you.

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Address: Kothrod

Driver Name : Mahesh Nagnath Kolhe
ID : FE1426058
Locality : Kothrud (Pune)
City : Pune
Phone no : [protected]
Plz activet my id

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R

REPTAIL PUBG

Sep 11, 2021

I'd activated ??

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Hello sir ame. Mane online Zomato I'd ke liye aplye kia tha or 700 amount pay bhi kar deya or trening bhi complite kar lee I'd FE 1428609 Zomato I'd yeh hai contact number [protected] ise jaldi se chalo kar de please

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Address: Gurgaon

I placed an order of a Veg-Food on Zomato and they delivered Non-Veg food. The Order id is: [protected]. We can not even think of taking non-veg at home considering Teej Festival. They have ruined our festival and puja by sending Non-Veg food at home.

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Address: Tagarapuvalasa zone fully fraud

Tagarapuvalasa zone
This place riders fully fraud in this zone iam already completed the TL Jana Babu phone number [protected] not acction the riders
Riders is doing in salf orders and first mail and 2nd mail minam one order delivery amount 220 evary rider day 2or 3 self compalsary I'd I will submit I'd photos 4 or 5 I will send you please acction the I'd s and TL also not responding... Please acction TL Jana Babu please appoint new TL in this zone... please acction immediately Zomato restaurant name e madhura restaurant. Apple in . Atidhi .. Amrutha Srimati. Please take action...

Zomato customer support has been notified about the posted complaint.

Sep 09, 2021

Updated by Rohit gundu Zomato acction tisukovadam ledhu TL rider dhagara amount tisukutunadu enkko rider ni blame chestunadu tl medha miru ami acction tisukovadam ledhu TL name jana Babu . [protected] e I'd okkasari chudadi 2 months back nuchi chudadi amount s order amount chudadi I'd number FE829644 phone number [protected] please acction immediately Zomato

Zomato Complaints & Reviews

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Zomato reviews & complaints page 143

Promo code is not applicable on current order

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One Order not received

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Refund issue with zomato

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Delivered unprepared item

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Customer Support - Refund

My profile verification pending

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Arrogant behaviour of Zomato boy and refused to deliver food

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Verification

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Burnt food received

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Google pay discount voucher doesn't deliver

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Gpay coupon not working

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No Support from Zomato Team

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Stolen My Money By Delivery Boy

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Replacement denied, didn't receive the refund in full

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Profile verification failed

Complaint about food adulteration.

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Pending id verification

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Verification pending

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Non-Veg food delivered against Veg food ordered

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TO complete please action immediately

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