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Zomato Complaints & Reviews

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Last updated Apr 29, 2024
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Zomato reviews & complaints page 144

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B
Bullethrushi
Aug 4, 2021
Sep 4, 2021
This thread was updated on Sep 4, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ipo blocked amount refund

I have applied for Zomato ipo and the amount is been blocked and not refunded yet. I have contacted the customer service through which I have applied and they gave information that the amount will be refunded at August 3 2021 but the amount was not received....
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N
Nagesh K.J
Aug 4, 2021
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IPO amount not unblocked

Hello there,

I had applied for 6 lots of zomato ipo, due to technical glitch at BHIm app, the amout got blocked and even after mandate ended it's not unblocked yet. Kindly help me in getting resolved.

I can see the lien amount in sbi account....
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S
skguptaag
Aug 3, 2021
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IPO Refund not Received

Dear sir,
i have applied for ipo for zomato as per details below:-
Ipo co. Name :- zomato limited
Name of applicatnt: sachin gupta
Pan no. :- bqqpg8456h
Application no. Zoma[protected]
Upi id : [protected]@paytm
No. Of lot ;- 1 lot of rs. 14820/-

But unfortunately allotment not received to me as per mail recieved from zomato.

But till date i have not recieved...
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C
cocopoco
Aug 3, 2021
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Illegally Money deducted

I ordered via Zomato today. I paid the money online and Rs.576 was deducted from my account. But my total charge was Rs.516. I have a hard copy of the money receipt to prove my point, and I can also show the message that shows Rs.576 was deducted. I request you to respond to my issue and solve it because it does not feel good to be cheated. Hoping that you will refund the extra amount that was deducted by zomato unnecessarily..
br...
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T
Tirth Tank
Aug 3, 2021
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Unblocking funds in front of my ipo issue

I have applied for a zomato ipo through upi id and my funds have been block since then and i cant access to that funds so its my genuienly to you that please llok forward to it and unblock my funds so that i can get access to that funds. its been a whuile already of waiting. thank you in advance...
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P
paras shankarlal patel
Aug 2, 2021
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IPO Refund yet not credit in my account

Dear Company

I Paras Shankarlal Patel, Fillup IPO Via Application No. 80139338 & another fillup My Wife Name Priyanka Paras Patel, Application No. 80139339 IPO can not allot on my DP and still i didnt get any refund, still my money is block from SBIN so please releave my fund as early as you can...
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A
Alina Ashif
Aug 2, 2021
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Zomato team

Address:morbi

Dear sir, I am working with Zomato from past 1 years, But last 9 month my ID was terminated due Delivery problem .Please activate my ID sir.

Name: Ashif panjvani
FE ID: FE828522
Mobile no: [protected]...
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Order Number: [protected]
Please go through the screenshots of Chat and the order details..
I need refund & the check whats wrong with the Zomato for charging 550 Rs at the delivery person (who yelled at me after Zomato fined him hard earned 550 Rs.)...
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M
Manish.khd
Aug 1, 2021
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Unwanted items in my pizza

I am ordered pizza from taste engine by zomato. When my food package delivered to me i am open the box and see A RUBBER BANK BAKED IN PIZZA.
I contact to the zomato customer service and send images but they doesn’t have any resolution....
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Ujjawal singla
Aug 1, 2021
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Cod

I cant use cash on delivery on the app once i have cancelled the order and then the vallet said to me that now you have to use online payment method for once for future order i have done online paymnent method for two orders but still i cant use the cash on delivery option...
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Nidhi rewatkar
Aug 1, 2021
Aug 1, 2021
This thread was updated on Aug 1, 2021
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Not giving refund nor any solution

Address:Plot noA hanuman nagar

I ordered bonless chiken biryani from fassos nagpur and the food delivered was so stale and tge biryani was deliverd in a papper box which was totally wet and was so unhygienic that i have to place a complaint for refund but they did not even talked about refund and said we are soory and leaved chat this type o[censored]seless customer care service is of no use wasting our time and money need my refund of rs 162₹...
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A
Alisha15101991
Jul 31, 2021
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Zomato valet

I ordered food for my sister living in a different city. It was a online payment but food never got delivered as Zomato valet straight away denied his duty saying he can't go that far and cancelled and I got 0 refund.I am not surprised because this is how Zomato works. I am requesting everyone reading this please do not make online payment as your hard earned money can go on vain. Customer support is never available even if they are you won't...
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G
Gourav Ruber
Jul 31, 2021
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Did not get refund till date

Address:Bassi pathana

I bid for a zomato ipo on 15th july 2021. No share is been initiated in my acoount
No refund is returned till date...
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V
vermaskvg
Jul 31, 2021
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Sir please activate my ID

Address:Lucknow

Name Satendra kumar verma
Fe ID fe387512
City lucknow
Dear sir
Order cancelled from my id by mistake so my id has been terminated since last 12 months sir please activate my id I am only earner in my family sir this mistake not been next time sir please activate my id...
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vermaskvg
Jul 31, 2021
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Zomato ID activation

Hello
ID :- FE387512
Name satendra kumar verma

Zomato id terminated
ID blocked from 12 month

I have canceled orders because
The locality was so dark and local Boys made a order and do cancel they tell I have these if you want take or else lev
I apologize many times I am only earner in home I have to feed my family Zomato have
Please make ID back online next time it will...
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K
Kabitachadha
Jul 30, 2021
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Bad food was delivered twice

Address:56 baghajatin station road kolkata

I have ordered foo for KFC with 3 strip chiken, 2 burger and chiken wing. Horrible food came home,   burger and wings were still ok. But the chiken strip was horrible, after  receiving those food 5 times I called that store, text them with problem..  no answer. Noticed  that last time on july 23, I had same quality problem with this store, we called 7 times, text them to call...
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K
Kabitachadha
Jul 30, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stealing money from my credit card

Address:56 baghajatin station road

I have made a complain 1 hour before about the rubbish food, now I see zomato also steal customer money from Credit card. You have already took the money from my credit card and again you have charge by cash of$745 food that I ordered.
First I try with my credit card which says " transaction failed", I thought my credit card did not go through, my daughter wanted to order so.ething else but when it says transaction failed then I ordered...
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S
Sand0207
Jul 30, 2021
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Item was not Same

I had ordered Kadai Mushroom but i received Kadai Paneer, please refund my amount.
My Order Number was - [protected]
Please do needful so that i can continue my order on zomato...
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We have a issue with order and we complaint about that just we received that order but they are not coordinating with us...
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R
ritish goyal
Jul 30, 2021
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ZOMATO IPO refund not received

I have applied for 2 lots of zomato ipo I have alloted 1 lot but till now I didn't received the refund for the 1 lot which I didn't got.. refund initiation date was 22 July but its more than week from that date but no refund is received...
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