Zomato Complaints & Reviews

I am Himanshu Kumar . My mobile no is [protected]. I am not able to apply my promo code on zomato . Please solve this issue .
My email id : [protected]@gmail.com
Mobile:[protected]

Hi sir my profile verification pending please enable my id
My name Vivek kumar
FE1409825
Mobile number [protected]

As I ordered my food at 11:54 it showed me delivery in 34 mins, and once I saw the page at 12.02 it's showing 33 mins. So the time is running for everyone all over the globe right ? But why is the tec team miss guiding the customers ?

I received cold pizza which was unpacked...also ordered pasta which was uncooked pasta. Delivery was very late beyond 45 min. pizza delivered in 55 min..

Hi sir iam Vidya iam work at srimathi restaurant this place tagarapuvalasa zone
This place riders fully fraud in this zone iam already completed the TL Jana Babu phone number [protected] not acction the riders
Riders is doing in salf orders and first mail and 2nd mail minam one order delivery amount 220 evary rider day 2or 3 self compalsary I'd I will submit I'd photos 4 or 5 I will send you please acction the I'd s and TL...

Hi
My account was terminated 2 months back and I would request you to please re activate this as I dont have any other source of income.

I promise the past mistakes will not be repeated again.

Zomato id - FE1071332

Hello I have been trying to apply promocodes for ordering in Zomato but it shows promocodes not applicable for current orders whereas promocodes are shown in my friends account. Please resolve my issue as soon as possible.
My mobile no is:
[protected]
My email id is:
[protected]@gmail.com

I had order from a hotel which costed around 170rs .I had opted cod . The guy who delivered me the order told that he didn't had change .so he told he will gpay it .then there is no response from him.i want my money back

I was charged 7% VAT when I use Zomato gold on dining in Spice Factory, Wakad Pune restaurant. If this is the case then why should I go for a Zomato pro subscription? It is of no worth.

The valet duped me. I paid COD but even RETURNED with change

Sir I take oder to shalimar restaurant than go to costumer location than he said I don't have oder iam going out you cancel the oder I said no iam not cancel than costumer cancle order oder have hand cash 335rupes than I call to shalimar restaurant than he said give return oder to my restaurant than I given oder to restorant in my order profile show in complete oder please help sir 😔😔😔

I ordered 2 fish thali from odia dine restaurant in marathalli Bangalore. When checked there is no fish curry provided by the restaurant. We called the restaurant owner refused to provide us the 2 fish curry according to the order. We tried contacting with zomato via chat but it's of no use. Only we are getting bot messages. There is no option to call zomato customer care. Purest service ever. Zomato is worst now.

I ordered some food from Zomato which included a cold coffee. Instead of cold coffee I received chocolate milkshake. Moreover the bottle of milkshake was just half filled with some tampering to the seal. The order was delivered very late so I felt the delivery guy may have tampered and drunk half the milkshake. When I complained to zomato they straightaway refused to listen to my problems and denied me refund. The customer care person was very rude and patronizing, not listening to my issue just giving the same statement that they can't issue a refund. They were not even ready to answer why I couldn't get a refund. Worst company ever stealing people's money blind.

500 rs penal ty deduction for food not delivered. But I delivered food to customer hand over. You ask once a customer ? How can you deduct penalty without any proper information. And one more thing the customer is alcoholic consumed. Please Refundable my money

Ear Sir,

Kindly note that Zomato Media Pvt Ltd has auto debited two amt from my Paytm account this early morning. For this I don't have any idea and knowledge. I did not make any such transaction to Zomato for any order and don't have idea also.

Order Id- ZTD-21-CBC9A55B7506B, amt of Rs. 1801.45 on 22 Aug 2021 at early morning03:54 am.
Order Id ZTZTIP-21-EAF3FC7359, amt of Rs. 42 on 22 Aug 2021 at early morning04:39 am.

I have attached paytm screen shot of auto payment debited.

Thanks & Regards
Sujit Kumar Burnwal
[protected]

Hi, I ordered a set of sweets today.
Ordered 2*500gms of Kaju barfi.
Received 2*250gms, confirmed at a local shop that it was 250 gms

customer support executive told the best they can do give me 100rs as compensation. and he told me that shopkeeper sent the perfect items.

Now you tell me I lost 590 rs, How am I supposed to okay and live with this?

I went to the shop myself and confirmed that it was 250gms and not 500gms. The shopkeeper told It was the rider's default, he picked the wrong package. But customer service executive told the shopkeeper sent the perfect item.I created a chaos there and shopkeeper gave me 500gms .

Now I travelled myself to shop and what was zomato doing here ?what is the point of apologies and 100rs compesation if I had to travel myself even after prepaid order with delivery charges.

After that, I called customer support executive to know whose fault was this, if it is zomato's then refund me . But the best you can do give me 100rs, customer executive took a conference calls with shopkeeper and shopkeeper was telling it was all my fault, I disturbed them.

Now tell me who is responsible for my 3 hours lost even after being a pro member.The best you guys can do 100rs as compenstion and give me assurance It wont happen again.(haha!Am I a joke to you?)for all these.If I hadn't travelled to shop I would have lost my 590rs.

I want full refund for this order and my pro membership charges back. Will never order from zomato.What is the point If I had to travel my self there.Even I paid taxes and delivery charges.

My order no. Is [protected]
Zomato valet stole my order and i waiting for a long. But the valet didn't deliver my order.zomato can't help me in this matter

I received wrong product and i dont find any help from your executive..
Such a pathetic service

Respected sir/mam,
Today morning I created a profile on zomato partner app. I paid payment and other all procedure. My profile is still not verified but the app information is to take 2-3 hours. now almost 12 hours finished. please help me for profile verification so I start my work as soon as possible

Hi, I have used the promo code worth 1000 rs for a 720 rs order.
When I tried to use the remaining amount, it says promo code already used. After talking to AI bot of zomato, it's saying, you can not use the remaining amount because it's one-time promo code. This is clearly fraud. I need my remaining amount.
Order id::[protected]
promo code::ZMAC1KAAE5VDXAJR