Claimed

Zomato Complaints & Reviews

1
Updated: Jun 1, 2026
Complaints 7935
Resolved
710
Unresolved
7225
Contacts

File a complaint to Zomato

Having problems with Zomato?

File a complaint and get it resolved by Zomato customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Zomato reviews & complaints page 147

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
santhosh edassery
Aug 27, 2021
Report
Copy

Address: palakkad, Kerala

My FE ID number is 1196033. My ID was blocked and cann't join again. I was in covid positive case on 07/07/2021 and i informed the company and didn't get any help from the company. My co-workers got the covid compensation on the spot but i didn't. I also informed the company when i was cured and negetive.I want to rejoin but my ID is blocked and deactive.
I want the help from your side and do needful to me as soon as possible.
Thanking you,
Santhosh Edassery
FE ID 1196033
Zomato customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    Aug 27, 2021
    Report
    Copy

    Address: Gurgaon sector 43

    Hi,

    I Got Totally uncooked tasteless, Stale, cold and raw food. Spoken to executives several time but they said refund is not possible because resturant is closed. Someone said we have initiated the refund. Now looking at the customer support they asking me to write an email.

    Do you really think customer is free for all this???

    got stale food and i have shared the images then thier person said they will initiated the refund so where is the refund. Being a prime customer you are doing this crap

    I told them I need my money back quicklly else i will publish everything on social media.

    There are many competitor better than zomato.

    Thier customer service people stopped the chats when they have no answer.

    Send my money back quickly. I dont need feeback or anything.
    Their executive said resturant is closed now. Wait till tom once it get open. It will be resolved.
    Zomato customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Shaikhsk007
      Aug 26, 2021
      Report
      Copy

      My profile verification is is getting failed from last 3 days . I am uploading my documents again and again but it isn't working pls help me I want to join Zomato.
      Zomato customer support has been notified about the posted complaint.
      Aug 26, 2021
      Updated by Shaikhsk007
      My ID FE1407456
      MOBILE NO [protected]

      Helpful
      3 other people found this review helpful
      3 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        C
        chirag raythatha
        Aug 26, 2021
        Report
        Copy

        Address: Veraval. 80 feet road.

        Today I order 1 hod dog and 1 col drinks. 70+20. Pay. 91. But delivery only hod dog.
        Zomato customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Shubham srivastav ueueu
          Aug 26, 2021
          Report
          Copy

          Address: No

          Zomato cannt go towards success, It's a hell company and can't do anything in life .
          Zomato customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            Kutush
            Aug 26, 2021
            Report
            Copy

            I had ordered for 1 Grilled Fish and 1 Herb chicken.
            Order no. [protected]
            Both the items are rotten and having bad smell too.
            Items were supplied by Fit Food Shop No. 24 Sikanderpur.
            Please ensure refund and also issue strong warning to the shop.

            Debajyoti Dastidar
            Mob. No. [protected]
            Zomato customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              H
              Himanshu Kumar Barnwal
              from Patna, Bihar
              Aug 26, 2021
              Report
              Copy

              I am Himanshu Kumar . My mobile no is [protected]. I am not able to apply my promo code on zomato . Please solve this issue .
              My email id : [protected]@gmail.com
              Mobile:[protected]
              Zomato customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                Vivek 3991
                Aug 25, 2021
                Resolved
                Report
                Copy
                Resolved

                Hi sir my profile verification pending please enable my id
                My name Vivek kumar
                FE1409825
                Mobile number [protected]
                Aug 25, 2021
                Complaint marked as Resolved 
                Hi sir my zomato profile verification pending My id FE1409825 My contact number 7607468111 Email id - [email protected]
                Zomato customer support has been notified about the posted complaint.
                Aug 26, 2021
                Updated by Vivek 3991
                Profile verification pending
                Vivek kumar

                My id pending please my id open
                Hii sir my Zomato profile verication pending
                ID .FE1411278. ph. [protected] pls help .
                Sir mera FE1337858 hai mera I'd disable hai me ticket raise kiya tha fir bhi I'd activate nhi hua hai please sir id activate karo.
                Hiii sir FE1449549 ya Mara I'd he pending he activation nahi hua h 2-3 hour ma ho Jaya ga Kar ka likha he par nahi hua he[protected] my contact number [protected]@gmail.com ya email
                Helpful
                9 other people found this review helpful
                9 found this helpful
                4 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  amogh n
                  Aug 25, 2021
                  Report
                  Copy

                  As I ordered my food at 11:54 it showed me delivery in 34 mins, and once I saw the page at 12.02 it's showing 33 mins. So the time is running for everyone all over the globe right ? But why is the tec team miss guiding the customers ?
                  Zomato customer support has been notified about the posted complaint.
                  Aug 25, 2021
                  Updated by amogh n
                  As I ordered my food at 11:54 it showed me delivery in 34 mins, and once I saw the page at 12.02 it's showing 33 mins. So the time is running for everyone all over the globe right ? But why is the tec team miss guiding the customers ?

                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    Prince_@
                    Aug 24, 2021
                    Report
                    Copy

                    Address: Aya Nagar Delhi
                    Website: zomato

                    I received cold pizza which was unpacked...also ordered pasta which was uncooked pasta. Delivery was very late beyond 45 min. pizza delivered in 55 min..
                    Zomato customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sasi Pallala
                      Aug 24, 2021
                      Report
                      Copy

                      Rider from TL please action immediately

                      Address: Tagarapuvalasa zone

                      Hi sir iam Vidya iam work at srimathi restaurant this place tagarapuvalasa zone
                      This place riders fully fraud in this zone iam already completed the TL Jana Babu phone number [protected] not acction the riders
                      Riders is doing in salf orders and first mail and 2nd mail minam one order delivery amount 220 evary rider day 2or 3 self compalsary I'd I will submit I'd photos 4 or 5 I will send you please acction the I'd s and TL...
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      1 Comment
                      Report
                      Copy
                      A
                      Akash Dhamija
                      Aug 24, 2021
                      Report
                      Copy

                      Address: Moradabad

                      Hi
                      My account was terminated 2 months back and I would request you to please re activate this as I dont have any other source of income.

                      I promise the past mistakes will not be repeated again.

                      Zomato id - FE1071332
                      Zomato customer support has been notified about the posted complaint.
                      Sep 22, 2021
                      Updated by Akash Dhamija
                      Hi
                      I am still waiting for your response
                      Helpful
                      2 other people found this review helpful
                      2 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        vishwas_reddy07
                        from Delhi, Delhi
                        Aug 24, 2021
                        Report
                        Copy

                        Hello I have been trying to apply promocodes for ordering in Zomato but it shows promocodes not applicable for current orders whereas promocodes are shown in my friends account. Please resolve my issue as soon as possible.
                        My mobile no is:
                        [protected]
                        My email id is:
                        [protected]@gmail.com
                        Zomato customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          T
                          Thrishal18
                          Aug 23, 2021
                          Report
                          Copy

                          Address: Kusuma nivas pandeshwar

                          I had order from a hotel which costed around 170rs .I had opted cod . The guy who delivered me the order told that he didn't had change .so he told he will gpay it .then there is no response from him.i want my money back
                          Zomato customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            pratik armarkar
                            Aug 23, 2021
                            Report
                            Copy

                            Address: Pune

                            I was charged 7% VAT when I use Zomato gold on dining in Spice Factory, Wakad Pune restaurant. If this is the case then why should I go for a Zomato pro subscription? It is of no worth.
                            Zomato customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Rakhee Dutia
                              Aug 23, 2021
                              Report
                              Copy

                              Address: Room 3, Jolly Gymkhana

                              The valet duped me. I paid COD but even RETURNED with change
                              Zomato customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Aug 22, 2021
                                Report
                                Copy

                                Address: Kurla

                                Sir I take oder to shalimar restaurant than go to costumer location than he said I don't have oder iam going out you cancel the oder I said no iam not cancel than costumer cancle order oder have hand cash 335rupes than I call to shalimar restaurant than he said give return oder to my restaurant than I given oder to restorant in my order profile show in complete oder please help sir 😔😔😔
                                Zomato customer support has been notified about the posted complaint.
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  L
                                  Liliza
                                  Aug 22, 2021
                                  Report
                                  Copy

                                  I ordered 2 fish thali from odia dine restaurant in marathalli Bangalore. When checked there is no fish curry provided by the restaurant. We called the restaurant owner refused to provide us the 2 fish curry according to the order. We tried contacting with zomato via chat but it's of no use. Only we are getting bot messages. There is no option to call zomato customer care. Purest service ever. Zomato is worst now.
                                  Zomato customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sachin Ranjalkar
                                    Aug 22, 2021
                                    Report
                                    Copy

                                    I ordered some food from Zomato which included a cold coffee. Instead of cold coffee I received chocolate milkshake. Moreover the bottle of milkshake was just half filled with some tampering to the seal. The order was delivered very late so I felt the delivery guy may have tampered and drunk half the milkshake. When I complained to zomato they straightaway refused to listen to my problems and denied me refund. The customer care person was very rude and patronizing, not listening to my issue just giving the same statement that they can't issue a refund. They were not even ready to answer why I couldn't get a refund. Worst company ever stealing people's money blind.
                                    Zomato customer support has been notified about the posted complaint.
                                    Helpful
                                    2 other people found this review helpful
                                    2 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      Rohith@
                                      Aug 22, 2021
                                      Report
                                      Copy

                                      Address: Saroornagar

                                      500 rs penal ty deduction for food not delivered. But I delivered food to customer hand over. You ask once a customer ? How can you deduct penalty without any proper information. And one more thing the customer is alcoholic consumed. Please Refundable my money
                                      Zomato customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit