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Zomato Complaints & Reviews

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Updated: Aug 25, 2026
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711
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Zomato reviews & complaints page 147

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S
Solankik
from Agra, Uttar Pradesh
Sep 17, 2021
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Address: Jaipur
Website: Zomato

Meri id band krdi h sir please request h meri if active krdo aapse hath jodke vinti h please
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    B
    bengali motivation
    Sep 17, 2021
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    Address: Purulia West bengal

    I'd is block without giving me warning my Zomato is FE865394. Contact [protected]. I m going to deliver my food to coustomer and my id is automatic block.i m not denial any food .or cancel.i have an proof
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      S
      sathvikthota
      Sep 17, 2021
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      I was charged 30 rupees for a tata watter bottle, where the MRP on the bottle was only 20 rupees
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        R
        rishi Ajju
        Sep 16, 2021
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        Address: Lanka, varanasi 221005

        Sir mera naam Ajitesh Kumar hai FE ID-152994 hai sir pahli lockdown me covid cases zyada hone k wajah se mai apne village chala gya tha jab case kam hua to mai wapis aaya kam krne k liye to maine dekha ki mera rate card change kr diya gya hai es baare me maine apne TL se baat ki to unhone bola ki purana rate card nhi ho payega bola ki possible nhi hai sir mai cycle rider hu or mai 3 years se zomato me kam kr rha hu mera rating bhi achha hai or performance bhi sir es mehgai me es rate card se ghar chalana bahut muskil ho rha hai plz help me sir mera purana vala rate card kr dijiye... Thank you🙏
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          A
          Ashish dsa
          from Dausa, Rajasthan
          Sep 16, 2021
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          Address: Dausa

          Sir mera account kuchen week se terminated ho gya hai please ise active karne ki kripa kare
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            Y
            yk creations
            Sep 16, 2021
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            Address: Kharghar

            I have coupon of 150 of on G pay. Today when I went for use through your app it's shows coupon is invalid den why u providing such fake coupon and publish your Zomato app ..which is missguide people
            Zomato customer support has been notified about the posted complaint.
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              A
              Ashish dsa
              from Dausa, Rajasthan
              Sep 16, 2021
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              Address: Dausa
              Website: Dausa

              Account terminated on karwane hetu
              Zomato customer support has been notified about the posted complaint.
              Dear
              Sir mera account kuch week se terminated ho gya hai jisse ki mei mere zomato accountnt ko activate karwana chahta hu.
              Sir request hai ki mei ek zomato family se juda rahna chahta hu please sir mere account ko active karwane ki kripa Kare.
              And future mei mere se aisi koi galti nahi hogi.
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                M
                Mahendra Saroj
                Sep 16, 2021
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                Address: Mumbai

                Sir Mera FE 1337858 hai. Sir Mera mobile number [protected] hai . Sir Mera id 5 tarikh se disable hai please activate Kar do sir dusra koi job mere pass nhi hai .
                Zomato customer support has been notified about the posted complaint.
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                  S
                  Sejal Rathi
                  Sep 16, 2021
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                  I ordered cheese Burst pizza and burger from Zomato. Instead of cheese Burst what I received is veg pizza plus the quality of base was so worst . It was so hard to eat. In addition the packaging of burger was worst. The burger get sticked to packaging. It was gift from me to my friend. It was wastage of my time money and emotions. Now I have to order something else for my friend which will cost me double. When I asked for refund Zomato declined it. I want my complete refund. My order number is [protected]
                  Zomato customer support has been notified about the posted complaint.
                  Sep 21, 2021
                  Updated by Sejal Rathi
                  Zomato is not looking into it 😡😡
                  It's almost more than 1 and half day and no action is taken from zomato
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                    S
                    Sa@687
                    from Rishra, West Bengal
                    Sep 15, 2021
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                    Today i order of amount 198.25 and payment done online by upi paytm .. and payment deducted from my account but order did not place... please solve my problem as soon as possible...
                    Zomato customer support has been notified about the posted complaint.
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                      B
                      bhureddy Manish reddy
                      from Hyderabad, Telangana
                      Sep 15, 2021
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                      I've ordered from zomato an item missing I've contacted both restaurant and valet both are blaming each other but I didn't receive any compensation for the missing items. Who is the culprit here...i don't understand the customer support is ridiculous all.they say is please pardon this time last time i got chicken features in shawarma i lost 350/- rupees for the order.
                      Please take necessary actions they're charging several kinds of taxes surcharge delivery fee of 61 rupees for 6 km still they don't take responsibility for delivering food items correctly
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                        D
                        Deblina Bandopadhyay Neogi
                        Sep 15, 2021
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                        Not allowing to apply promo code, showing Promo code is not applicable for this order. Providing screen shot
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                          M
                          Mohd Ahad
                          Sep 15, 2021
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                          Address: Near Central Bank of India Shahabad Mohammad pur new delhi 61

                          I have an three orders but two orders are received. One order is missing. My order ID is [protected]. Chicken rice bowl is missing. Please refund my amount.
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                            A
                            Anny Dahra
                            from Phagwara, Punjab
                            Sep 14, 2021
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                            We had order a food from zomato and supllier is zaika food which is in rajpura patiala punjab. We had order non veg item and some bread which cost near to Rs 460. But on that day due to festive of Jainis, non veg is not delivered and by mistake vendor of zomato not disable option in zomato which is his fault. When zomato boy goes to pickup the order the vendor has cancelled our order and said same thing to us. Now we have raised issue with zomato regarding this but zomato has refund us only 130 Rupees rather than to refund 460. Vendor zaika is saying that he is not responsible for charges loss. So it is our hard earned money which is looted by zomato as also accepted by vendor zaikadar. We need our money refund
                            Zomato customer support has been notified about the posted complaint.
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                              ghosh1711
                              from Noida, Uttar Pradesh
                              Sep 14, 2021
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                              I ordered a cake through zomoto and mention need type message on that cake they type wrong name and after register complaint they provide replacement which was no name in message... after that raising with merchant and zomoto they say we provide replacement and not provide my refund... they spoil my party and my wife's birthday...
                              Zomato customer support has been notified about the posted complaint.
                              My problem is not resolve and I will not get my refund ...
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                                A
                                Arjun gahlot
                                Sep 14, 2021
                                Resolved
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                                Resolved

                                Address: Ahemdabad

                                Dear sir /medam. Arjun. zomato I'd FE1431798 my I'd is disabled please changed enabled I want to wark Zomato
                                Sep 14, 2021
                                Complaint marked as Resolved 
                                My profile verification pending Abhi tak bata raha hai pending not solved my problem
                                Zomato customer support has been notified about the posted complaint.
                                Dir / sir madom . Swaroop K R Zomato I'd FE1450584 my I'd is not activated it is showing verification pending from 3days not solved problem please solve it as soon as possible
                                Deer Zomato please do fast my profile verification please please please please please please please please please please
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                                  D
                                  Deepika Main
                                  from Mumbai, Maharashtra
                                  Sep 14, 2021
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                                  First of delivery which was supposed to take 40 minutes that takes 1 & half hour however delivery boy return from 3 minutes distance from our house arguing that he couldn't find a building and asked me take a delivery at his point. My question is if I have to pick the delivery why would I pay delivery charges to Zomato. So I refused to do so he returned without informing
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                                    Utkarsh Sachdeva
                                    Sep 14, 2021
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                                    Hello sir my id number is FE1434064
                                    My contact number is [protected]
                                    My id verification pending please help sir
                                    Zomato customer support has been notified about the posted complaint.
                                    3days I'd is not activated please I'd did not done verification please verify and activate
                                    Please verify documents and activate I'd fast please
                                    Please activate I'd verify fast 3 days over I have paid amount and training completed but it is showing I'd activetation pending please do it fast sir
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                                      Anuj9342
                                      Sep 13, 2021
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                                      Burnt and unconsumable food received when complained to restaurant he accepted his fault but the food delivery company doesn't and are not refunding my money
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                                        M
                                        misterk
                                        Sep 12, 2021
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                                        Address: https://pay.google.com

                                        I got a zomato voucher for FLAT rs 100 off + rs 50 zomato cashback as reward on google pay. But i get varied discount amounts in different restaurants (from rs18 to 80) when i try to order using said voucher, none of which is rs 100 and no zomato cashback at all. I have of course adhered to written conditions like- must not have ordered in last 60 days and minimum order value rs 199. Yet this discrepancy in discount value. Why? Is google pay trying to dupe people into thinking they are still getting massive rewards, after they've retracted earlier policy of heavy direct monetary rewards?
                                        Zomato customer support has been notified about the posted complaint.
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