Zomato Complaints & Reviews

Sir my I'd is suspended please please please help me

I ordered pizza from Domino's Pizza, Manipur, Nagpur(MH) through Tomato.Where did the delivery boy call me to deliver the order through Zomato's system and ask for my location, I told the delivery boy my location.The delivery boy told me that I can only come near Raj Tower.Raj Tower is about 1 km from my house.Where did I tell the delivery boy, if I had to come from my registered address 1 km away, then I would have taken the pizza by going 3 km away.You can take the order back.On which the delivery boy did not give proper response and got my order cancel.Please take the necessary action against Zomato and the delivery boy.

Hello Zomato
Veena here..
Today I ordered masala dosa frm chutneys.. thnx I got my order on time.. the delivery guy wajid Khan bring my order m staying in 3rd floor and my Building have no lift wajid Khan said he hv some problem in his legs and he cnt come 3rd floor I said I cnt come i[censored] cnt then u cn cancel my order..y ppl will order food coz they want door delivery if I wanna go down I will go down and buy dosa myself.. then the guy come and ring others doorbell I said this is my flat u ring wrong doorbell.. they he raise his voice and said that I can’t see your flat no this tht I said y u shouting.. he was so rude and said my voice like this I cnt do anything..
Is this right behaviour to customer..
Very poor Service by Wajid Khan..
So disappointing..
I always order food frm Zomato I never got this issues bt this is very rude Behaviour you people should do something about it..
Thnku

I applied for Zomato IPO and my application number is RY[protected]
I haven't received my block IPO amount of Rs 14820 yet. Please help me out in unblocking this amount. My bank is SBI and it was supposed to be received by[protected] as shown below attachment. Please help me with this, I need that fund immediately

Regards,
Gourav Hammad

I placed an order from Dubai - for a friend in Delhi (not the first time I do it all the time). My first order was accepted, I was charged I waited over 65 minutes for the delivery that I was tracking. As soon as it said the driver has arrived I received a "rejected" message that the order was cancelled because driver did not get through my number. Rs. 540 gone. I then placed a second order from another restaurant (exact same order) - Once again order was accepted, I was charged and then I waited 45 minutes for delivery. The driver called my friend (this time I gave the correct number) he mentioned he was less than 500m away from the house and then he stopped answering calls. I contacted zomato they contacted the driver and my friend on a conference call. The driver was abusive, aggressive, arrogant and rude! He not only misbehaved with the customer (my friend) but he also told Zomato's staff that he wouldn't even deliver it if they paid him extra. He claimed it was a loss for him to deliver it to the address. I am beyond shocked. In no country in the world would one face this. Thankful to be living in the UAE where in 29 years of my life I have never experienced anything even close to this!

I have put raise tickets for many time
All Time I get answer that u r in ondorading contact with tl
But sense few day they r also not helping me plz help nd let me start my order to earn..

We are 100% vegetarian and we ordered vegetarian food. However, we got chicken instead which we got to know only after eating it. This has deeply hurt our religious sentiments and created significant psychological damage

Amar punjabi express kota ne Garlic bread ke naam par paav bread bheja hai ...Na baked hai na tastes hai...refund karvaiye

I have ordered choco almond milk shake and I received icecream instead of shake

My zomato payment from April to August is not received in my bank account please contact to me ..and please support give response
Thank you.....

I ordered food from the nandos on 7 august which have to be delivered to a friend. But the guy went there and stood under the office and went from there but the address clearly says first floor. When i ask him what about the food now he said me khajaunga .
What behaviour is that !

I have ordered many times from the same restaurant and from zomato but today it says that my area is out of delivery area why this behaviour is not tolerable just because of some delivery boy who don’t know where he is he says my area out of delivery .please solve my problem asap

My contact no [protected] the same is linked to my account
Your positive action will be appreciated.
Thanks

I ordered 2 mango shake at 10:15am but got delayed by delivery boy whose name is Anuraj. His behavior with me like dogs barking on me.He explained his inconvenience in delivery caused by me in very rude manner. He insulted me in front of my neighbors. I am feeling like someone robbed my reputation.

Payment made but to refit in ur account
merchant no [protected]
transaction no [protected]
arrange for refund

I applied to zomato ipo by axis upi id.
My PAN No is AQUPG8282E. MY ZOMATO application number is Zoma[protected]. I have already filled complaint to paytm money from which i applied for zomato ipo. But no action is taken place . It has been more then 10 working days from the allotment date of zomato ipo. But no body is responding. Please guide me to get back my money.

Maine aj spring roll order kiye uske andar vegetables kharab restaurant walo ne mujhe kal ke rakhe huye roll ko kaise aj serve kar diya ho . usme se kafi oil nikal raha oil ko roll ke andar se nikal hi nahi gaya . aur haar baar mere order mai zomato ki tapping lagkar aati thi aj mere order m koi bhi zomato tapping nhi thi mai kaise mann lu mera order misplace nahi huya . maine order kharab khane ke liye order nahi kiya tha jo mere ko aisa order diya gaya restaurant mai call kiya unka is baare mai koi response nahi hai

I have tried contacting zomato support via chat but all i get is robotic responses from the in-app chat. I aslso tried to place complaint via mailat [protected]@zomato.com. But again i got repeated replies that "feedback had been taken"
I placed an order from mr. Pizza king.
The pizza was-
1)not of good quality
2) only of 7 inches(instead of 10inches as mentioned in the zomato app menu)
3) the pizza was not fresh and undercooked
4) i asked zomato several times to contact the restaurant and confirm with them that the pizza was not of 10inches(as mentioned in the zomato menu)
Also quality of food was really very poor

It is not expected from such a reputed store like mr.pizza king. Standard of quality must be maintained during this covid times
So I want a refund for the order
I have attached screenshot of invoice below.
The reference id i used to contact zomato is
8796401

मेरी id FE1367581 हैं जो कि bgv issue के कारण सस्पेंड हो गई है
कृपया करके मेरी id जल्दी से जल्दी चालू करने की कृपया करे
Mobile no [protected]
धन्यवाद

2 week ka payout nahi aya mera aur ticket raise karne par har bar monday monday ka churana de rahe hai aap batao kya fayad jab aap din bhar kamm kar rahe ho aur paise bhi na mile me bhot jada dukhi ho chuka ho mehnat karo aur paise bhi na mila bhai zehar khane ke paise dala do emi wale to majbori thodi dekhe ge unhe to emi chahiye

Our order was not delivered even after an hour of pickup. 1.5 hr ago we had ordered but still not delivered the order.
The delivery guy had picked the order earlier but delivered after 1 hr