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Zomato Complaints & Reviews

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Last updated Apr 29, 2024
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Zomato reviews & complaints page 151

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U
Uppala Srinath
Jun 11, 2021
Jun 21, 2021
This thread was updated on Jun 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My id has been terminated

With out my mistake id has been terminated id is FE1139294...
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We ordered two veg paneer wrap from faasos via zomato at 12:54am today, but the order get delivered by 2:00am, so we start eating as we were hungry (packing was too poor for that i send Message to ZOMATO chat) but while eating i observe quite unusal taste so i checked the invoice and shocked to see that they delivered non veg to me…. I never ever eat nonveg since i was born and i lost this due to there negligence…..this is unacceptable...
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A
Ammuh
Jun 10, 2021
Jun 10, 2021
This thread was updated on Jun 10, 2021
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Items in order is missing

Yesterday i have order chole bhature and cold drinks along with grill cheese burger having order no [protected] from mini sweet house. I have provided the item details to the delivery boy . Even after telling to him he has not checked the order while handover from resturant. Also i am not able to chat with your support team regarding my order issue . Now what you people are doing to resolve this issue for better customer service.I have chat...
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A
abhishek.lilha
Jun 10, 2021
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Ordered Veg Momo and Received Non-Veg Momo

Address:Pune
Website:www.zomato.com

Dear Sir/Madam,

I ordered a veg momo from zomato's MAD MOMOs(NIBM Road, Pune). However i received non-veg momos. Zomato is not addressing the concern and simply refunded the order value. Need strict action against it....
+3 photos
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P
Papan1996
from Hyderabad, Telangana
Jun 10, 2021
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Zomato id terminated bcoz uber

Hello sir I am trying to join in zomato but after showing terminated, bcoz Uber. 2 years back my uber account was terminated without any reason, now I am trying to join in zomato but in app id terminated

These is my zomato id : FE718747
Please Active my account sir I want life in zomato, please kindly help me sir....
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L
lalkishan
Jun 10, 2021
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KFC CHICKEN condition is not good

Address:B-1/D-8,Mohan Cooperative Industrial Estate, Mathura Road, New Delhi-110044

I order KFC chicken and its totaly waste of money they taste like hell the chicken is old i think due to covid please give my money back.
this order is zomato.
order on :- 10 june 2021 at 3:41 PM
Price is Rs.736.75/-
Phone No. :- [protected]

The customer care is not pick my call....
+1 photos
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K
Karibasaveshwara
Jun 10, 2021
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Regarding zomato TL

Address:Electronic city

Dear zomato team

My employee I'd is FE308115 I had raised the request for changing my bike id to cycle id but it was rejected.i raised this request because currently I am not having bike so I have to work with zomato in yulu electric cycle so I requested for cycle Id but it was rejected.Hence I called zomato TL to ask about this but he was very angry he was not ready to address my problem he spoke very rudely he don't know...
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C
Crea
Jun 9, 2021
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Product issue

Address:Plot a 23 Jain mandir road Schme 10 alwar

I have ordered pasta without onion from pizza hut but I received onion pasta ..And I will complaint zomato help and support .But there is no positive response from zomato side
And I want refund my money .So plz help...
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A
Ankit kumar mahi
Jun 9, 2021
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Some item missing in my order

Maine special chicken chowmein order kiya thaa btt mere pass jo order aaya ushme sirf ek PC chicken thaa kyaa yeahi aaplog kaa service hai I am unsatisfied with your team and your service mera order no [protected] hai so please look my isue...
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D
Devprasad Mishra
Jun 9, 2021
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Veg nonveg issue

Address:Reliance smart , Sambalpur

I have ordered 3 chicken biriyani and kne paneer biriyani for my vegeterian friend, but I found chicken pieces from the paneer biriyani and he has consumed that. Really feeling sorry for him as he is a pure vegeterian...
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N
naman992000
Jun 9, 2021
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Payment done but showing transaction incomplete

I ordered an item from Zomato.
The payment for that item is done from my side, cash is also deducted from my account but on the Zomato app it's showing payment incomplete....
+1 photos
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A
Ajay Nashikkar
Jun 9, 2021
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Refund of failed order

Dear Sir, I have ordered food from "Baba Chicken Mohali" on 31st May at 8.30 PM. Unfortunately the order didn't go through but money was deducted. So I don't have any order No. I am attaching payment proof and bank statment....
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R
Rohit Natraj
Jun 9, 2021
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Meri login terminate ho gyi hii

Address:O,11 lajpat ngar 2

Dear sir
Main ek zomato delvery boy hu mujhe compny ne nikal diya aur mai bhut garib family se hu nhi to mere baap hii aur n Maa bus meri family me meri wife aur mera ek 1 mahina ka bachha main apni family ka khayal nhi rkh pa rha hu jbse meri terminate hui hii main bilkul berojgar ho gya hu sir, madam, aap logo se nivedan hii ki meri id phir se open kr dijiye plese help me sir...
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K
Kuncham Vasu
Jun 8, 2021
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Account has been disabled

I am able to login into the application but I am not allowed to order anything from my account. Not able to see the order now as an option at all. Please help me to reactivate my account. Thanks!...
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H
Hitesh A vaghela
Jun 8, 2021
Jun 8, 2021
This thread was updated on Jun 8, 2021
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Is terminator

Address:Vaghodiya vadodara

Meei id terminted kar di gai hai 3 mahine fir se chalu karo na plz...
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Address:Hyderabad

My id FE1180555 When i was delivering order (order id [protected]) my vehicle tyre was punctured, i called customer immediately i told to customer about deley, but customer doesn't agree for deley, the order was cancelled by customer, but the cancellation fee RS 619 was cherged for me... that was not fair sir please look at this sir...
The cancellation fee was greater then my full day earnings,
I have a family and my family...
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R
Råhùl Sïñgh Rãjpût
Jun 7, 2021
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Terminated account

Address:Ajmer rajasthan

My id is terminated
PLZZ on my id
Next time no mistake and no cancel order
Give me a last chance
My Fe id is-207539
Mob.[protected]...
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My account suspended for bgv failed but they didn't tell what is wrong there is no further process or instructions...
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G
Gnaneshwar Barla
Jun 6, 2021
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Account blocked due to frequent denials.

I am Barla Gnaneshwar of ID FE1140178 from Hyderabad city, my account has been blocked due to frequent denials which are inevitable because I had to deny the orders for various reasons which are more important than taking the order.
I am a new joiner, I might lose my joining bonus because of the account blockage. Please unblock or enable my account as soon as possible I promise that I will not repeat the denials and accept all the...
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M
Mohan Kumar Selvam
Jun 6, 2021
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Zomato Voucher

Address:Hosur

I have used my Zomato Voucher INR1000 for order INR710 and i tried to use the same voucher to place the another order to get the balance INR290, but its saying invalid voucher. as discussed with Zomato customer care the voucher can be used only once and if any balance amount will goto Zomato and can't be used again for customer.

This is very very bad service from Zomato.

Date :6-June2021...
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