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Updated: Jun 1, 2026
Complaints 7935
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Bad 😕 It seems that Zomato has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Zomato reviews & complaints page 151

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N
Nishu202
Aug 6, 2021
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I applied to zomato ipo by axis upi id.
My PAN No is AQUPG8282E. MY ZOMATO application number is Zoma[protected]. I have already filled complaint to paytm money from which i applied for zomato ipo. But no action is taken place . It has been more then 10 working days from the allotment date of zomato ipo. But no body is responding. Please guide me to get back my money.
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    M
    Manu1994
    Aug 6, 2021
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    Address: 24/17 Main Libaspur Road Libaspur Samaypur, Hero workshop

    Maine aj spring roll order kiye uske andar vegetables kharab restaurant walo ne mujhe kal ke rakhe huye roll ko kaise aj serve kar diya ho . usme se kafi oil nikal raha oil ko roll ke andar se nikal hi nahi gaya . aur haar baar mere order mai zomato ki tapping lagkar aati thi aj mere order m koi bhi zomato tapping nhi thi mai kaise mann lu mera order misplace nahi huya . maine order kharab khane ke liye order nahi kiya tha jo mere ko aisa order diya gaya restaurant mai call kiya unka is baare mai koi response nahi hai
    Zomato customer support has been notified about the posted complaint.
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    Isme koi bhi zomato ki packing nahi hai mai kaise manu mera order exchange nhi huya hai .. Restaurant bhi compaint nhi sunna chahata na apka zomato robot . bohot sari pic hai kaise upload karu..koi help mil sakti hai yah nahi yeh kharab oil se bhara huye spring roll ka kya karu ap bata sakte hai
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    I have tried contacting zomato support robotic responses from the in-app...
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      K
      Karan ki vines
      from Mumbai, Maharashtra
      Aug 6, 2021
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      I have tried contacting zomato support via chat but all i get is robotic responses from the in-app chat. I aslso tried to place complaint via mailat [protected]@zomato.com. But again i got repeated replies that "feedback had been taken"
      I placed an order from mr. Pizza king.
      The pizza was-
      1)not of good quality
      2) only of 7 inches(instead of 10inches as mentioned in the zomato app menu)
      3) the pizza was not fresh and undercooked
      4) i asked zomato several times to contact the restaurant and confirm with them that the pizza was not of 10inches(as mentioned in the zomato menu)
      Also quality of food was really very poor

      It is not expected from such a reputed store like mr.pizza king. Standard of quality must be maintained during this covid times
      So I want a refund for the order
      I have attached screenshot of invoice below.
      The reference id i used to contact zomato is
      8796401
      Zomato customer support has been notified about the posted complaint.
      Aug 06, 2021
      Updated by Karan ki vines       I have attched photo of the pizza below

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        H
        Hoshiyar singh Bunkar
        Aug 6, 2021
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        Address: 604 Bhagirathpura indore
        Website: Zomato

        मेरी id FE1367581 हैं जो कि bgv issue के कारण सस्पेंड हो गई है
        कृपया करके मेरी id जल्दी से जल्दी चालू करने की कृपया करे
        Mobile no [protected]
        धन्यवाद
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          M
          Mahesh Xrml
          Aug 5, 2021
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          Address: Zomato

          2 week ka payout nahi aya mera aur ticket raise karne par har bar monday monday ka churana de rahe hai aap batao kya fayad jab aap din bhar kamm kar rahe ho aur paise bhi na mile me bhot jada dukhi ho chuka ho mehnat karo aur paise bhi na mila bhai zehar khane ke paise dala do emi wale to majbori thodi dekhe ge unhe to emi chahiye
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          De id
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            G
            Gurprreet Kaur
            Aug 5, 2021
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            Website: Zomato

            Our order was not delivered even after an hour of pickup. 1.5 hr ago we had ordered but still not delivered the order.
            The delivery guy had picked the order earlier but delivered after 1 hr
            Zomato customer support has been notified about the posted complaint.
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            Worst service or not reliable
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              A
              akshat0294
              Aug 5, 2021
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              Hey,
              I have applied for zomato ipo on 15th july for 1950 shares @₹76 that makes total ₹148200 which is still on hold
              My mandate date is over on 3/08/2021 and i have not received my money back and no shares are alloted to me.
              Kindly please look into this problem because the amount is not less for a person like me
              Please unblock my funds so i can use it for other purposes
              Attaching the file of my mandate payment done thru google pay
              Thank you
              Zomato customer support has been notified about the posted complaint.
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                G
                gn1374
                Aug 5, 2021
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                Address: Najfgarh Delhi 110043

                Sir meri id 1 sal se jyada ho gya terminated ho gai hai mujhe pata nahi kya galti se hui hai jo bhi gali Hui hai mujhe maf karna ji aage se galti nahi karunga mujhe 1 moka or de do ji Me dobara se feesh bhar dunga ji
                Name Ganesh Yadav
                ID FE861642
                Mob [protected]
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                  S
                  Sanketsailor
                  Aug 4, 2021
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                  Website: Realise fund

                  Ipo of zomoto plzzz realise fund
                  Zomato customer support has been notified about the posted complaint.
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                    S
                    Sanketsailor
                    Aug 4, 2021
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                    Website: To reailse fund

                    Pllzz realise my fund of zomoto ipo
                    Zomato customer support has been notified about the posted complaint.
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                      A
                      Amudapriya1
                      Aug 4, 2021
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                      Hi, my name is amudapriya registered under the ph number [protected] on zomato. I had using zomato for past four years. Today (04.08.2021), I had ordered to my mom at Kumbakonam location in SATHARAS RESTAURANT. Zomato vallet named TNJANAKIRAM under the number [protected], who spoke to my mom very rudely and in a very harsh manner, and also he treated me in a very bad manner. I want to lodge a complaint against him on police station.
                      Zomato customer support has been notified about the posted complaint.
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                        A
                        Afridi Papa
                        Aug 4, 2021
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                        Address: Park Street

                        Sir mera id terminated hogaya mera paas order tha bike ka chain rasta me toot gaya maine customer ko inform kiya mere bike me problem hogaya fir zomato se call aaya uske baad mera screen se order hatt gaya fir account terminated hogaya sir please help me mera ghar zomato se hi chalta hai sir FE 1249545 please help me sir
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                          A
                          AmanRRai
                          Aug 4, 2021
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                          Address: Near Yadav General Store, St. Xaviers Public School, Bhagat Chauraha, GKP

                          I was so fed up of what just happened. I saw this guy tracing the wrong path through map so I called him and to correct him. But he replied in a very improper manner and said to come and receive order from there. He doesn't listen to me at all and at last I had to go there to receive my order.

                          I know he is a poor guy but you know this kind of rude and improper behaviour is completely unacceptable to me. I will stop making orders through this app from now as the last order just ruined my eve.

                          I am hoping for an immediate apology regarding this.

                          Regards,
                          Aman Rai
                          https://www.zomato.com/aman2394
                          Contact[protected]
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                            S
                            Sanjeet 2591
                            Aug 4, 2021
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                            Address: Paschim vihar

                            Meri id m 4 order jb lekr m customer k pass pahucha to customer non responsive tha ...phle khud call kiya 4 baar or uske baad chat support n call kiya 3 baar or order cancel krdiya ...uske baad raat ko 9va order bja pitam Pura m taco bell ka mene accpet kiya or kuch minute m customer n order cancel krdiya or screen pr likha aaya ki .. it's does not effect your payout ...or I'd blocked ho gyi ...please sir Mera account reactive krdijiye ...team leader ka koi support nii hai location = paschim vihar, team leader name = sahil, , , , , , please sir mere kaam ka koi or zariya nhi h or m regular isi m kaam krrha tha ...ghar k khrche bdte ja rhe h m krje m dab rha hu...please help m ...meri id 294112 ... name sanjeet kumar
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                              T
                              thigun
                              Aug 4, 2021
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                              I have ordered 1 cheese corn pizza and garlic breadstick costing Rs. 261 (order no. 199) from Domino's pizza, Naraina, New Delhi on 1st August 2021, 8.33 pm; second-order 1 veg loaded pizza and 1 garlic breadsticks costing Rs 237.80 (order no. 253) on 1st Aug 2021, 7.44 pm from Domino's pizza, Naraina, New Delhi. Both the orders were cancelled by them and I got the message that my money will be refunded within 24 hrs. In my order history, it is showing refund completed while I didn't get a single rupee in my account even after 72 hrs. plz refund the total amount zomato
                              Zomato customer support has been notified about the posted complaint.
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                                B
                                Bullethrushi
                                Aug 4, 2021
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                                Resolved

                                I have applied for Zomato ipo and the amount is been blocked and not refunded yet. I have contacted the customer service through which I have applied and they gave information that the amount will be refunded at August 3 2021 but the amount was not received.
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                The ipo blocked amount was not refunded till now when will it be refunded
                                Zomato customer support has been notified about the posted complaint.
                                Aug 04, 2021
                                Updated by Bullethrushi                                 This was message received from nseipo

                                View replies
                                Please 🙏 sir help me my I'd black sir please sir my I'd unblock my oder mistake sorry sir
                                Reply
                                Please 🥺🙏 sir help my I'd unblock sir please help me
                                Reply
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                                  N
                                  Nagesh K.J
                                  Aug 4, 2021
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                                  Hello there,

                                  I had applied for 6 lots of zomato ipo, due to technical glitch at BHIm app, the amout got blocked and even after mandate ended it's not unblocked yet. Kindly help me in getting resolved.

                                  I can see the lien amount in sbi account.
                                  Zomato customer support has been notified about the posted complaint.
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                                    S
                                    skguptaag
                                    Aug 3, 2021
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                                    Dear sir,
                                    i have applied for ipo for zomato as per details below:-
                                    Ipo co. Name :- zomato limited
                                    Name of applicatnt: sachin gupta
                                    Pan no. :- bqqpg8456h
                                    Application no. Zoma[protected]
                                    Upi id : [protected]@paytm
                                    No. Of lot ;- 1 lot of rs. 14820/-

                                    But unfortunately allotment not received to me as per mail recieved from zomato.

                                    But till date i have not recieved the refund amount.
                                    Please do the needfull.

                                    Thanks and regards

                                    Sachin gupta
                                    Zomato customer support has been notified about the posted complaint.
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                                      C
                                      cocopoco
                                      Aug 3, 2021
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                                      I ordered via Zomato today. I paid the money online and Rs.576 was deducted from my account. But my total charge was Rs.516. I have a hard copy of the money receipt to prove my point, and I can also show the message that shows Rs.576 was deducted. I request you to respond to my issue and solve it because it does not feel good to be cheated. Hoping that you will refund the extra amount that was deducted by zomato unnecessarily..

                                      Date of the incident[protected]
                                      Order no- [protected]
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                                        T
                                        Tirth Tank
                                        Aug 3, 2021
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                                        I have applied for a zomato ipo through upi id and my funds have been block since then and i cant access to that funds so its my genuienly to you that please llok forward to it and unblock my funds so that i can get access to that funds. its been a whuile already of waiting. thank you in advance
                                        Zomato customer support has been notified about the posted complaint.
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