Claimed

Zomato Complaints & Reviews

1
Updated: Jun 1, 2026
Complaints 7935
Resolved
710
Unresolved
7225
Contacts

File a complaint to Zomato

Having problems with Zomato?

File a complaint and get it resolved by Zomato customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Zomato reviews & complaints page 153

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Akash Mattu
Jul 29, 2021
Report
Copy

Zamato pr food order kiya h.. daal shahi panir roti.. or aaya only shahi panir.. or roti bhi nhi aayi.. customer care wale koi help nhi kr rhe h.. please help..
Zomato customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Rabindas567
    Jul 29, 2021
    Report
    Copy

    I had link with Zomato before 1 month.their manager said all order payment clear in next 7 days on Thursday
    But today 1 month is over no payment was given by Zomato.abd theirs application and managers did not respond me.. please help
    Or initiate my all payments
    Zomato customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Aman4949
      Jul 29, 2021
      Report
      Copy

      Address: 139 P, Sector 44, Gurgaon 122003, Haryana, India

      Hello Sir/Mam
      Aman
      Zomato I'd - FE811754
      my Id is terminated
      Pls changed enabled

      Kind Regards
      Aman Kumar
      Phone - [protected]
      Email - [protected]@gmail.com
      Zomato customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        J
        Janisaraan_e_bb
        Jul 28, 2021
        Report
        Copy

        Hello zomato poor service i will share on all social media the amount was taken online but the food was not delivered there is any contact number one could contact regarding the problem in order kindly contact me or give your contact number otherwise i will go to the court of law to register the case
        Nazir ali [protected]
        Zomato customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sajid2130
          Jul 28, 2021
          Report
          Copy

          I am A zomato Delivery Partner & work Hard.
          As A System Fault A Customers Address Was Showing Wrong In The Zomato App( Not My Fault)...
          I Reached The Location Then Called The Customer. Then I Got To Know That The Customer Was More 9 Km Away From Me, ,

          I Had A Call With Support And They Told Me Please Deliver It To Customer Location, You Will Get Extra Payout For The Extra Distance Travelled. & So For This The Order Did Get Delayed (Not My Fault)

          But I Didn't Received The Extra Amount Ever, , , &
          Even I Got A 267 Rupees Deduction From The Days Payout, , , Cause The Order Got Delayed, , , ,

          I Travelled Totat 21 Km To Reach Customer Location But Zomatos Map Location Was 9 Km Away, , , No Where My Fault, , , I Delivered It Within High traffic conditions...But Still I Got The Penalty... Customer Support Is Worst.

          Zomato is There For Only Sucking Delivery Partners Blood.
          Zomato customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Aman4949
            Jul 28, 2021
            Report
            Copy

            Address: Gurgaon, Haryana

            I work in zomato company and zomato company deducted my ₹899 and told me
            and my zomato I'd - FE811754 is this & my registered number with zomato - [protected]
            fraud. Please do a case against Zomato company.

            Kind Regards
            Aman Kumar

            Date - 28 July, 2021
            Phone No. [protected]
            Zomato customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              sandy007.jaiswal
              Jul 28, 2021
              Report
              Copy

              Address: Headquarters : Gurugram, Haryana
              Website: www.zomato.com/kolkata

              Hi,

              Hope you are doing well !

              Order Number - [protected]

              I have ordered 3 Mutton Biryani from Aminia but unfortunately i have found a dead cockroach inside it. Zomato being such a reputed organization and being tied with restaurant providing all such disasters/unhygienic food to their reputed customers - MAY I KNOW WHO SHOULD BE PENALISED FOR THIS ?? ZOMATIO/ RESTAURANT OR THE CUSTOMER?

              If I wouldn't have seen it just like Zomato or the restaurant I could have died also because of food poisoning or maybe some other diseases due to this and who would have to bear the hospital expense if I would have been hospitalised for it ??

              Deepinder Goyal - An immediate action to the above said request will be highly appreciated.

              Feel free to reach out to me @[protected]

              Note- I am sharing it from another email id since order has been done by my friend but unfortunately his email id mentioned in his profile is incorrect and also he is unable to change it due to link shared in new and old email id and we don't have access in the wrong id which is mentioned over profile.

              Also please update email id - chandu.[protected]@gmail.com in mobile-[protected]
              Zomato customer support has been notified about the posted complaint.
              Jul 29, 2021
              Updated by sandy007.jaiswal
              Awaiting Solution

              no call - refund yet to receive
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Malurince
                Jul 27, 2021
                Report
                Copy

                I ordered food at 10pm on 27/7/21 from hotel mannat in jalahalli. The food I order was poratta combo and they delivered 2 poratta with very small quantity of kabab and chicken curry. The chicken curry was having waste of chicken in it. The kabab was fleshless and it was full of bones.. I had such a bad experience with the restaurant. When I called to hotel for my complain he refused to pick up the call and never answered back.. Please take a immediate action against this. I had such a bad experience
                Zomato customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Meghna Chavan
                  Jul 27, 2021
                  Report
                  Copy

                  Address: Thane west

                  Please reactivate my Id of Zomato It has been blocked by bgv failed
                  My FE ID : 1220647
                  Zomato customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Simran Vinaik
                    Jul 27, 2021
                    Report
                    Copy

                    I had ordered food for a dear friend in Shakarpur Delhi. The address I mentioned while delivering was Flat 102, D-123 first floor, Shakarpur, laxmi nagar Delhi 110092. The delivery agent did not deliver the food saying the pinned location is wrong. I pinned shakarpur in zomato while ordering. So if I have mentioned correct address why was the food not delivered. Also They cancelled the order without giving me a refund. The app is pathetic
                    Zomato customer support has been notified about the posted complaint.
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      1
                      10k subscribers with no video challenge
                      Jul 27, 2021
                      Report
                      Copy

                      Address: Hyderabad

                      Sir one of my friend used my mobile to check his terminated account to know wheather it is active or not.because of this my phone blocked .And login from my device showinv that Blocklisted Mobile phone detected
                      Zomato customer support has been notified about the posted complaint.
                      This is my mobile number [protected]
                      Sir Mera ID band Ho Rakha hai please sar Mera ID chalu karva dijiye sar mera phone ka camera kharab ho gaya tha isiliye grooming Ke chakkar mein ID terminate kar diya hai FE41135 please sir ek mauka dijiye
                      Helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Aishwarya Thakkar
                        Jul 27, 2021
                        Report
                        Copy

                        I DIDNT GET THE IPO ALLOTMENT STILL THE AMOUNT IS BLOCKED FROM MY ACCOUNT

                        My account no [protected] from union bank account
                        Zomato customer support has been notified about the posted complaint.
                        Helpful
                        3 other people found this review helpful
                        3 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          rohan chhajed
                          Jul 27, 2021
                          Report
                          Copy

                          I haven’t received my refund for the zomato ipo i want to use that money for another work
                          App no. - [protected]
                          Product description - IND retail zomato
                          Zomato customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            Kota Shivaramakrishna
                            Jul 27, 2021
                            Report
                            Copy

                            Hi sir please activate my account I had been disabled I want to work on Zomato PLEASE ACTIVATE MY ACCOUNT my family is depending on it THANK YOU.

                            MY FE ID: FE953969
                            Name : kota shivaramakrishna
                            Zomato customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              rokhaya begum
                              Jul 26, 2021
                              Report
                              Copy

                              Address: Pista House , Malakpet , Hyderabad

                              I want to complaint on the delivery boy who didn't cooperated with us and didn't deliver our parcel instead he rejected.
                              Infact we paid online and they didn't refunded the money back
                              We had order 2 chicken burgers from pista house, Malakpet, Hyderabad
                              I want the zomato customer care to take strict action on such complaints
                              And i request you to train your delivery boys how to track the locations and cooperate with customers.
                              Zomato customer support has been notified about the posted complaint.
                              Helpful
                              2 other people found this review helpful
                              2 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Shubham Basudepatil
                                Jul 25, 2021
                                Report
                                Copy

                                Address: 1206, Dhawale Chowk Road, Punawale, Pimpri-Chinchwad

                                I have placed an order on 24th July 2021 in afternoon of 79 rs. I have paid for the order from Paytm wallet. The money got deducted but the order did not placed.
                                Please look into this.
                                Zomato customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  Rajeev16202
                                  Jul 24, 2021
                                  Report
                                  Copy

                                  I have updated my profile it has been 2 days my account is still not activated
                                  FE1334923. Please help me because i dont have any other job . This will be helpful if done quickly.
                                  Zomato customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Marwan123
                                    Jul 23, 2021
                                    Report
                                    Copy

                                    Payment failed amount deducted, tried to order from The good bowl, mumbai.
                                    Order number: [protected]
                                    I'm scared of losing money like this on your app, this has happened 6 times this year.
                                    Zomato customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      karan ajbani
                                      Jul 23, 2021
                                      Report
                                      Copy

                                      Address: Excult shopping vesu

                                      710 na ka order kiya tha food worng aaya aur aaya bhi 2 hrs ke baad paisa mafat nai aata hai mera paisa refund karo warna kuch koi aur action lu
                                      Zomato customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        N
                                        ndesai2681
                                        Jul 23, 2021
                                        Report
                                        Copy

                                        Address: Plot No.855/2, Sector -2C,Gandhinagar
                                        Website: Zometo

                                        Since long its observed that Menu of different hotels shown for Delivary and Dining is different.After this Zometo charge Delivary charges too.If delivary charges taken from customers then why Menu for delivary item has more charges for every
                                        item then Dining.This is nothing but cheating.Thete should be same prise for Delivary and Dining when Zometo charge for Delivary.Why Duplication of charges.
                                        Zomato customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit