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Zomato Complaints & Reviews

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Updated: Nov 26, 2025
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Zomato reviews & complaints page 153

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N
Nikhilabhima
Jul 7, 2021
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Address: Tirupathi

I’m messed up with the aggressive behaviour of delivery boy. He is very rude and speaks foul language with costumer.i want u to take immediate action on him.I’ll provide the details .
Name:M venkatesh
Ph no: [protected]
+1 photos
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    R
    Ron Rohan
    Jul 7, 2021
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    Background verification

    Address: Karvenagar

    My zomato account suspended due to bgv failed. My login I'd FE1284666 I just joined a two days ago now they suspended my account. I don't know how to reactive my account....
    +1 photos
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    M
    mohit287
    Jul 7, 2021
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    Address: Nehru Colony

    Hi Team,

    I have a voucher worth of Rs.500 that i had applied on my order today.

    While doing payment the transaction get failed, so i have tried to change the payment mode but then it is not accepting my voucher code.

    Could you please look into it and revert my voucher.?

    Payment mode : Phonepe
    Outlet: Dominoz Pizza.
    Order amount : Rs.547(478+69)
    Payable amount : Rs.69

    Thanks,
    Mohitsingh Negi
    Zomato customer support has been notified about the posted complaint.
    I too faced a similar situation. Did you get any solution for this problem?
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      A
      Anushka Rustogi
      Jul 7, 2021
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      Address: HOUSE NO 560 A OLD CHARI ROAD, Old Chari Road

      I am. Zomato rider... I have an issue regarding my salary.. Company send it to wrong one... By mistake but... Did nt resolve it... I am. Only earner in. My family and my whole. Week earning is at. Stake... My team leader is not. Serious about handling these issues... He is busy in his personal life... So please where should I go for help... This is my only hope
      Zomato customer support has been notified about the posted complaint.
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        D
        Dhruvalgohil
        Jul 7, 2021
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        Id got blocked due to vehicle mismatch after that I submitted all my documents but no one is responding please help
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          N
          Nametaken
          Jul 7, 2021
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          Address: Tossin Galleria
          Website: Zomato

          Today I ordered a vegeterian pizza from Yossin by Zomato.

          DLF Galleria

          My Zomato
          verification id is 9149 AlDe4TVpqm .

          Order placed at
          At 11.52.40 am Rs 360.60 was debited from my HDFC card.

          I have received no pizza and Tossin outlets at Gurgaon have no knowledge of my order.

          IT is now 1.10 pm.

          PLEASE CANCEL MY ORDER AND REFUND MY MONEY

          VERY DISAPPOINTED
          Zomato customer support has been notified about the posted complaint.
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            W
            Warmeden10
            Jul 6, 2021
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            I have not ordered any thing from Zomato app or website still 147 rupees was debited from my Paytm wallet.
            Kindly look into the matter
            My Zomato app and Paytm number is [protected].
            Zomato customer support has been notified about the posted complaint.
            Jul 06, 2021
            Updated by Warmeden10
            My Paytm transection shows this

            Wallet Transaction ID: [protected]
            Order Id: ZTD-21-AAFECBB03B52F
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              S
              sumiitguptaa
              Jul 5, 2021
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              Today on 5th July 2021 is my wife's birthday. for celebration at home, I have orderered some Pizza from zomato app. I have made full payment of the billed amount for Rs. 1286/-
              but when the delivery guy came to deliver the order, he has asked me extra money. He has one bill which was showing only total amount. there was no itemised bill with him
              I have urged to provide itemised bill then he has asked his domino's shop to send on phone. when he received the itemised bill the I have found that there is one item of which cost is different (higher) than wat mentioned on the zomato app. As I have paid through Zomato, so have not agreed to pay extra amount.
              at last Zomato support tole me to cancel the order.
              Its an error from Zomato. Zomato showing different prices than the prices listing at the billing price of domino's menu.
              Instead of taking responsibility of different price, Zomato support team asked to cancel the order.
              Because of this error by Zomato there was price difference issue.
              And by all this, my wife's day got wasted.
              Regards
              Sumit
              [protected]
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                K
                Karthz
                Jul 5, 2021
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                I am Karthik from Zomato, My Zomato ID is FE1252262, I am not getting the dinner target pay amount from past 1 week, please check my ID, and give justice for the Inconvience Caused
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                  K
                  Kavya Sindhura
                  Jul 5, 2021
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                  Address: Vaidhehi na gar phase-1

                  In delivery boy is fake I must take action with you I pay extra mny to u
                  +1 photos
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                  Jul 05, 2021
                  Updated by Kavya Sindhura
                  Plz refund my mny
                  Jul 05, 2021
                  Updated by Kavya Sindhura
                  Other wise we complaint to the police station
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                    B
                    B. Mallesh
                    Jul 5, 2021
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                    Address: Himayathnagar my id location

                    Actually my ID has blocked due to met with an accident I thought the customer care will assign the order to others but it has blocked me and I got a penalty of ₹.526/- plz help me unblock my id please help me
                    I'll be glad i[censored] helped me

                    MY ID NO. FE1272640
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                      S
                      Sumit Pooja Khurana
                      Jul 4, 2021
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                      Address: 2633 shadikhampur delhi-110008

                      My id blocked to bgv faild plz resolved my problem
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                        S
                        Stephena
                        Jul 4, 2021
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                        My order is showing incomplete payment. Even though the amount has not been deducted from my bank account but I'm afraid that it might get deducted so please cancel that. I even contacted with That resturant they are saying that such order has not been made. So please cancel it...
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                          B
                          Bajwa Anil
                          Jul 4, 2021
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                          Address: loction sector 46 chandigarh

                          Dear sir im rider for zomato ... company ko pura tym dene k bavjood b hamre sath glt ho rha h ik to puri login do or upr se company pese cut kr ne mai koi kasr nhi shodti jis karn mai bhut upset hu mere fltoo k pese cut k8ye gye plz meri hlp kre
                          my phn no [protected]
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                            A
                            Abhisky
                            Jul 3, 2021
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                            Address: Giridih
                            Website: Www.zomato.com

                            I am working last 5 weeks on Zomato delivery partner in Giridih location I am joining in cycle delivery I don't have money get licence in that time so I am joining in cycle delivery now my I'd is blocked due to vehicle mismatch my I'd is (FE1145321) Please help me I have lots of problems so I am only managing my family please help me I am trusting only for u please help me this kindly request
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                              K
                              khushi0206
                              Jul 2, 2021
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                              I have been running behind Zomato since February 5th 2021.
                              There were total four transaction out of which three failed.
                              However, my amount has been debited twice and Zomato has just been sending me the same copy pasted mail not checking history at all.

                              Order id: [protected], [protected] and [protected] and [protected]
                              Zomato customer support has been notified about the posted complaint.
                              Transaction screenshot

                              Zomato Failed Transaction Refund Scam - Comment #3853678 - Image #0
                              Zomato Failed Transaction Refund Scam - Comment #3853678 - Image #1
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                                K
                                Keshavrai111
                                Jul 2, 2021
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                                Hello,

                                Zomato blocked my account without informing & I sent several mails but they not responding me.
                                My balance amount is stuck in Zomato wallet.
                                They haven't any customer care number.
                                They didn't give solution on app chat.
                                How can I reactivate my Zomato account for ordering food.
                                Please do needful.
                                +1 photos
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                                  A
                                  Amolc1990
                                  Jun 30, 2021
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                                  Sir I have order above orders no from Zomato at 8.04 pm it showing 47 minutes
                                  They're are taking extra charge for that
                                  Still order is not deliver my question if they are taking charges showing time then how can they change system time
                                  It is pathetic
                                  Kindly note my complaint
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                                    V
                                    Vaibhav987
                                    Jun 30, 2021
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                                    Hi Zomato,

                                    I ordered food today through zomato and rider was very rude today. His name was Moshin M.

                                    He could not come to our doorstep and asked us to come downstairs to collect the order.

                                    The only reason of his rudeness was that the order was prepaid and he was interested in providing a good service to zomato customers.

                                    The langauge used and the behaviour shown only depicts what value is being promoted at zomato.

                                    Desirable solution: Ask Moshin to come and meet me personaly and apologise for his behaviour.

                                    Regards
                                    Vaibhav Mittal
                                    [protected]
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                                      Ghansh1766
                                      Jun 30, 2021
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                                      Address: Someshwar colony , ganga nagar , Rishikesh ,Uttarakhand India

                                      I order lachha parantha from Zomato but these were taste less then I talk to the Zomato assistant he said me that your is refund in your account in 5 days but there were 8 days were completed but I don't receive my money in my account kindly solve my problem
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