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Zomato Complaints & Reviews

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Updated: Nov 13, 2025
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Zomato reviews & complaints page 153

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D
Dhruvalgohil
Jul 7, 2021
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Id got blocked due to vehicle mismatch after that I submitted all my documents but no one is responding please help
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    Nametaken
    Jul 7, 2021
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    Address: Tossin Galleria
    Website: Zomato

    Today I ordered a vegeterian pizza from Yossin by Zomato.

    DLF Galleria

    My Zomato
    verification id is 9149 AlDe4TVpqm .

    Order placed at
    At 11.52.40 am Rs 360.60 was debited from my HDFC card.

    I have received no pizza and Tossin outlets at Gurgaon have no knowledge of my order.

    IT is now 1.10 pm.

    PLEASE CANCEL MY ORDER AND REFUND MY MONEY

    VERY DISAPPOINTED
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      Warmeden10
      Jul 6, 2021
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      I have not ordered any thing from Zomato app or website still 147 rupees was debited from my Paytm wallet.
      Kindly look into the matter
      My Zomato app and Paytm number is [protected].
      Zomato customer support has been notified about the posted complaint.
      Jul 06, 2021
      Updated by Warmeden10
      My Paytm transection shows this

      Wallet Transaction ID: [protected]
      Order Id: ZTD-21-AAFECBB03B52F
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        S
        sumiitguptaa
        Jul 5, 2021
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        Today on 5th July 2021 is my wife's birthday. for celebration at home, I have orderered some Pizza from zomato app. I have made full payment of the billed amount for Rs. 1286/-
        but when the delivery guy came to deliver the order, he has asked me extra money. He has one bill which was showing only total amount. there was no itemised bill with him
        I have urged to provide itemised bill then he has asked his domino's shop to send on phone. when he received the itemised bill the I have found that there is one item of which cost is different (higher) than wat mentioned on the zomato app. As I have paid through Zomato, so have not agreed to pay extra amount.
        at last Zomato support tole me to cancel the order.
        Its an error from Zomato. Zomato showing different prices than the prices listing at the billing price of domino's menu.
        Instead of taking responsibility of different price, Zomato support team asked to cancel the order.
        Because of this error by Zomato there was price difference issue.
        And by all this, my wife's day got wasted.
        Regards
        Sumit
        [protected]
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          K
          Karthz
          Jul 5, 2021
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          I am Karthik from Zomato, My Zomato ID is FE1252262, I am not getting the dinner target pay amount from past 1 week, please check my ID, and give justice for the Inconvience Caused
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            K
            Kavya Sindhura
            Jul 5, 2021
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            Address: Vaidhehi na gar phase-1

            In delivery boy is fake I must take action with you I pay extra mny to u
            +1 photos
            Zomato customer support has been notified about the posted complaint.
            Jul 05, 2021
            Updated by Kavya Sindhura
            Plz refund my mny
            Jul 05, 2021
            Updated by Kavya Sindhura
            Other wise we complaint to the police station
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              B. Mallesh
              Jul 5, 2021
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              Address: Himayathnagar my id location

              Actually my ID has blocked due to met with an accident I thought the customer care will assign the order to others but it has blocked me and I got a penalty of ₹.526/- plz help me unblock my id please help me
              I'll be glad i[censored] helped me

              MY ID NO. FE1272640
              +1 photos
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                S
                Sumit Pooja Khurana
                Jul 4, 2021
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                Address: 2633 shadikhampur delhi-110008

                My id blocked to bgv faild plz resolved my problem
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                  S
                  Stephena
                  Jul 4, 2021
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                  My order is showing incomplete payment. Even though the amount has not been deducted from my bank account but I'm afraid that it might get deducted so please cancel that. I even contacted with That resturant they are saying that such order has not been made. So please cancel it...
                  +1 photos
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                    Bajwa Anil
                    Jul 4, 2021
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                    Address: loction sector 46 chandigarh

                    Dear sir im rider for zomato ... company ko pura tym dene k bavjood b hamre sath glt ho rha h ik to puri login do or upr se company pese cut kr ne mai koi kasr nhi shodti jis karn mai bhut upset hu mere fltoo k pese cut k8ye gye plz meri hlp kre
                    my phn no [protected]
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                      Abhisky
                      Jul 3, 2021
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                      Address: Giridih
                      Website: Www.zomato.com

                      I am working last 5 weeks on Zomato delivery partner in Giridih location I am joining in cycle delivery I don't have money get licence in that time so I am joining in cycle delivery now my I'd is blocked due to vehicle mismatch my I'd is (FE1145321) Please help me I have lots of problems so I am only managing my family please help me I am trusting only for u please help me this kindly request
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                        khushi0206
                        Jul 2, 2021
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                        I have been running behind Zomato since February 5th 2021.
                        There were total four transaction out of which three failed.
                        However, my amount has been debited twice and Zomato has just been sending me the same copy pasted mail not checking history at all.

                        Order id: [protected], [protected] and [protected] and [protected]
                        Zomato customer support has been notified about the posted complaint.
                        Transaction screenshot

                        Zomato Failed Transaction Refund Scam - Comment #3853678 - Image #0
                        Zomato Failed Transaction Refund Scam - Comment #3853678 - Image #1
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                          Keshavrai111
                          Jul 2, 2021
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                          Hello,

                          Zomato blocked my account without informing & I sent several mails but they not responding me.
                          My balance amount is stuck in Zomato wallet.
                          They haven't any customer care number.
                          They didn't give solution on app chat.
                          How can I reactivate my Zomato account for ordering food.
                          Please do needful.
                          +1 photos
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                            Amolc1990
                            Jun 30, 2021
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                            Sir I have order above orders no from Zomato at 8.04 pm it showing 47 minutes
                            They're are taking extra charge for that
                            Still order is not deliver my question if they are taking charges showing time then how can they change system time
                            It is pathetic
                            Kindly note my complaint
                            Zomato customer support has been notified about the posted complaint.
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                              V
                              Vaibhav987
                              Jun 30, 2021
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                              Hi Zomato,

                              I ordered food today through zomato and rider was very rude today. His name was Moshin M.

                              He could not come to our doorstep and asked us to come downstairs to collect the order.

                              The only reason of his rudeness was that the order was prepaid and he was interested in providing a good service to zomato customers.

                              The langauge used and the behaviour shown only depicts what value is being promoted at zomato.

                              Desirable solution: Ask Moshin to come and meet me personaly and apologise for his behaviour.

                              Regards
                              Vaibhav Mittal
                              [protected]
                              Zomato customer support has been notified about the posted complaint.
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                                Ghansh1766
                                Jun 30, 2021
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                                Address: Someshwar colony , ganga nagar , Rishikesh ,Uttarakhand India

                                I order lachha parantha from Zomato but these were taste less then I talk to the Zomato assistant he said me that your is refund in your account in 5 days but there were 8 days were completed but I don't receive my money in my account kindly solve my problem
                                Zomato customer support has been notified about the posted complaint.
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                                  G
                                  Gùddîê Ñürsãt
                                  from Kolkata, West Bengal
                                  Jun 30, 2021
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                                  Resolved

                                  Address: India

                                  I had ordered chena poda 500gm from zomato, it was not taste and usually chena poda soft but it was hard, i also shared the photo but there was no response from zomato EXUCUTIVE, they are ignoring. I'm really disappointed 😥.
                                  +3 photos
                                  Jul 7, 2021
                                  Complaint marked as Resolved 
                                  Not dolved
                                  Zomato customer support has been notified about the posted complaint.
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                                    V
                                    Vaishu@
                                    Jun 29, 2021
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                                    MY order is [protected].i received stale food totally and delay order food was poor quality and Hot chilli Flakes & oregano spice sprinkler both are expire and I share date on package but zomato poor help in chat support I also share snap shot but. Executive of zomato worst (JASHANPREET ) he didn't help me and this is my first order & zomato platform is really very poor chat support. Didn't help what happening with customer . How make fool customer.
                                    I share snap plz see date of manufacturing & expire date 1) HOT CHILLI FLAKES MFD. DATE IS 28/10/2020 EXP DATE IS 26/04/2021 SAME WITH ANOTHER PRODUCTS SO LOOK ON IT. AND U KNOW EXPIRED FOOD IS HARMFUL & POISIONIOUS FOR HEALTH
                                    So I request to help me out & refund my money...
                                    +5 photos
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                                      Babu Gopal
                                      Jun 29, 2021
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                                      Dear zomato I have joined ur company as a delivery partner but my ID has been terminated due to bcv failed kindly please activate my id or else wat is the issue I went to zomato office more than 6 times but no response even I raised many tickets through apps but no response pls do activate my ID or else refund my 400 rupees money please help me out
                                      Zomato customer support has been notified about the posted complaint.
                                      My ID: FE1238670

                                      Please do activate my id - Comment #3851894 - Image #0
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                                        sandeepyadav14197
                                        Jun 28, 2021
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                                        Myself sandeep yadav and I am one of our Zomato customer today I am very disappointed from your services. The delivery boy mr.abhijeet nandkumar utekar his contact number [protected], this guy during delivering food behaving rudely and also using bulger language and also giving me warning to not to order food. Even he is not coming in my doorstep he was stayed somewhere when I contact he started using bulger language . I request u to plz take strict action against him . I wants file a complaints against him kindly help.
                                        Zomato customer support has been notified about the posted complaint.
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