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Zomato Complaints & Reviews

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Updated: Nov 26, 2025
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Zomato reviews & complaints page 157

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P
Purnima1979
Jun 4, 2021
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Address: Zomato media private limited
Website: www.zomato.com/sohna/restaurants?utm_source=google&utm_medium=cpc&utm_campaign=Gsearch_P-MWeb_O-NA_C-Brand_A-AllUser_SC-Generic_L-PanIndia&utm_term=zomato%20website&gclid=Cj0KCQjw--GFBhDeARIsA

Yesterday a sum of 510 was deducted from my wallet to zomato media private limited though i havent placed any order.
So pls take note of it and help me out
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    C
    Chintu Nazu
    from Mumbai, Maharashtra
    Jun 3, 2021
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    Address: Hyderabad

    Respected sir/md
    Sir this is kavitidevi kiran I'm a rider patnar from Hyderabad locality (tolichowki) sir my I'd was blocked month 08/07/2020 I doing job sincerely in zomoto my FE I'd (468974)my mobile number [protected] on that day me please activate the account please active my account I dnt have any job please
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      C
      Chintu Nazu
      from Mumbai, Maharashtra
      Jun 3, 2021
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      Address: Hyderabad
      Website: Zomato media

      Respected sir/md
      Sir this is kavitidevi kiran I'm a rider patnar from Hyderabad locality (tolichowki) sir my I'd was blocked month 08/07/2020 I doing job sincerely in zomoto my FE I'd (468974)my mobile number [protected] on that day me please activate the account
      Zomato customer support has been notified about the posted complaint.
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        R
        raju299
        Jun 3, 2021
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        I have ordered a biryani worth 275/- and paid 345/- in total with taxes . I received a incorrect item and then customer support has given me a promo code worth 350/-.

        I want to order the same biryani worth 275/- and i get exception only for 275/- and have to pay the taxes again. Then whats the use of giving that 350/- promo code. The customer support says order above 350/- to get the promotion for 350/-

        For the same order literally I have to pay Rs.70/- extra again. It means in total I am spending 415/- for the order of 275/- biryani.. Taxes worth 140/-

        What a great scam..
        Zomato customer support has been notified about the posted complaint.
        Jun 03, 2021
        Updated by raju299
        I contacted customer support and told I don't want to use the promo code and please initiate the refund. But they say its not possible at all.

        They want me to purchase something greater than Rs.350/- to use the promo code. Literally what a scam.
        Jun 03, 2021
        Updated by raju299
        Under the promo code its mentioned

        Expires on 03 July 2021 at 23:59...

        No minimum order value required

        Applicable only once for you

        But still the customer care tells me minimum order of 350/- to avail that coupon.
        Jun 03, 2021
        Updated by raju299
        Cusotmer support contacted me saying that nothing can be done about this. Only way is that i have to definitely use that coupon for myself. i have to order greater than 350/- to use it to the full extent. Its like they are just forcing us to do it.
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          Krish11180
          Jun 3, 2021
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          I have been charged AED 95.72 without my consent. I want the charge be reversed immediately and not to charge again without my consent.
          My email ID is : [protected]@gmail.com.
          Zomato customer support has been notified about the posted complaint.
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            B
            bipulkumar123
            Jun 3, 2021
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            I have ordered on Zomato on 21si May 2021 with order Number [protected] @ 1.15PM total amount 159.26 paid through UPI. Order got declined but I have not received any refund.
            I also checked with the bank, as per them there is not such transfer initiated .
            I'm not getting Customer support no for the same from Zomato side.

            Registered mail ID: bipulkumar.[protected]@gmail.com
            Zomato customer support has been notified about the posted complaint.
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              S
              Supriyo Mal
              Jun 2, 2021
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              So I ordered a amount of 1385 from Zomato on[protected] the order was cancelled by the shop but the refund is still pending from Zomato.

              I mailed them several times & also complaint in their help chat anis times every time their responses were "yes it will be resolved your refund will be done within 7-8 business days" .

              I have evidence of these chats & mails.

              I lost my hard earned money without a fault of mine.
              +1 photos
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                N
                Narayan_K
                Jun 2, 2021
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                Website: Zomato

                I have got rotten stale food from Zomato and I have complained to Zomato and after a while I got my refund back. But After a while I got to know that my account has been blocked and tried writing many mails and tried to contact zomato but there was no response from their side. And without a proper consent they have blocked my account. It's like without doing a malpractice and finding out the reason they are blocking the account!!! And Zomato become unresponsive when I tried to contact. Addition to this offers section of my account is blank with no offers but when I checked in other’s account it’s available. I don’t understand how partial they have become.
                Zomato customer support has been notified about the posted complaint.
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                  R
                  ramesh Ab
                  Jun 2, 2021
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                  Address: 2/b, meera appartments, st, benedict road, neasr presidency road, kochi.

                  On 31st may 21 placed one order with frill N chill door no. 45/15, pachalam post, kochi thru zomato..order no. [protected] and paid vide my bank card... due to some reasons, the order was cancelled by the restaurant and got message on 31st may 21, by 01.12 pm, that the fund would be refunded...on 01st june 21, informed me that by 11.44am, the amount of 195/= credited...but till now, it was not credited...please clarify...even now i checked my bank acount..kindly do the needful...
                  Zomato customer support has been notified about the posted complaint.
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                    M
                    Mohammed Najab Ullah
                    Jun 1, 2021
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                    My account has been suspended due to bgvfailed
                    I have paid the cash, I haven't done a single order yet, I'm new to this job, so plz reply it as soon as possible
                    FE ID : 1173944
                    Mobile : [protected]
                    +1 photos
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                      P
                      Priya annamalai
                      Jun 1, 2021
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                      My promo codes are not working
                      Zomato customer support has been notified about the posted complaint.
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                        N
                        naushad786@
                        Jun 1, 2021
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                        Address: Chandigarh

                        Hello Sir/Mam
                        Naushad Ali
                        Zomato id FE711288
                        I Have never used zomato delivery partner App But my Id is terminated
                        My id run in uber eats then all uber account transfer zomato company
                        My id terminated without any reason
                        i rejoin in zomato but can't joint there some problems i can't generate new id because app response you're Pand card already used please help
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                          V
                          vijaykar\'s family
                          Jun 1, 2021
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                          Address: ahmedabad

                          I had ordered fix lunch by zometo and they delivered the wrost food adn then i had msg for issue on zomeeo aaplication but they doesnt tallk and then they doestnt chat with us now i dont know what to do!!!
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                            @runvj
                            Jun 1, 2021
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                            Address: Mumbai in kalyan

                            Please activate my I'd sir my I'd is terminated my mobile number [protected]
                            +2 photos
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                              P
                              Purushotham Purushothamg
                              May 31, 2021
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                              Address: Bangalore

                              Hi Sr my neme is purushotham from bangalore my I'd triminetd. Without my mestc Plese enable my I'd. I'd no.
                              Fe 639319
                              +1 photos
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                                S
                                Säñjãy Gøwthãm
                                May 30, 2021
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                                Address: tirupur

                                I am working last 3 weeks on Zomato delivery partner in Tiruppur location I am joining in cycle delivery I don't have money get licence in that time so I am joining in cycle delivery now my I'd is blocked due to vehicle mismatch my I'd is (FE1097470) Please help me I have lots of problems bike due and home rent and already married so I am only managing my family please help me I am trusting only for u and after lockdown iam saving my to get licence please help me this kindly request
                                +1 photos
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                                I am working on Zomato delivery partner in Pune location I am joining in cycle delivery I don't have money get licence in that time so I am joining in cycle delivery now my I'd is blocked due to vehicle mismatch my I'd is (FE1278577) Please help me I have lots of problems bike due and home rent and managing my family please help me I am trusting only for u and i don't have bike please help me this kindly request

                                Id disabled due to vehicle mismatch - Comment #4027132 - Image #0
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                                  P
                                  Purushotham Purushothamg
                                  May 29, 2021
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                                  Address: Bangalore

                                  Sr please enbul my I'd fe639319
                                  +1 photos
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                                    P
                                    Purushotham Purushothamg
                                    May 29, 2021
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                                    Address: Bangalore

                                    Sr please Plese enable my I'd fe
                                    639319
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                                      Lakshu97
                                      May 29, 2021
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                                      Hi there I have recently made an order through iOS App from Iyer Delight KK Nagar, Chennai and payment has been made but the order has not been received from the Restaurant Side, Please go through the Problem as soon as possible
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                                        G
                                        Gattusaikrishna
                                        from Adoni, Andhra Pradesh
                                        May 28, 2021
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                                        Address: meerpet

                                        Complaint given on zomato person . in the CCTV it has been clearly caputered the zomato person . i am from RR Court LL.B(HONS)

                                        i will compensate 10 crores on zomato company if my mobile data deleted or formated .

                                        all my 3 yrs data is in that so many clienst imporatant proof data is there .
                                        Zomato customer support has been notified about the posted complaint.
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