Zomato Complaints & Reviews

I ordered food from Zomato today and the food was oily, Bad smell was coming from the fish curry and also looked unfresh. Rice was cold and the daal was also watery.

My mobile no. Linked with Zomato app [protected]. Ordered from Bengali food junction - 2× katla thali.

Order no [protected]

It was my first order from Zomato and I'm having such a bad experience. Also I'm not getting any option...

Dear Zomato,
I have ordered from your app many times but this time the food was of worst quality
I ordered a pork roll but literally there was very few piece of pork and the entire pork roll was filled with cabbage.

And I also ordered chow+pork chilli the pork chilli was supposed to be dry but it was full with gravy and there was literally no salt in it and the taste was worst i had to throw it for such a pathetic...

Sir my name is manoj. Main pichle 1 year se terminate hu mujhe nhi pata ki meri ky galti hai but fir bhi main apni galti ko savikaar krta hu meri Id ([protected]) please ise activate kardo. Main in future zomato ko kisi bhi tarah ki shikayat ka mauka nhi dunga. Please re join my my humble request to you..
Thanku...

I have ordered from Barbique Nation and money deducted but payment could not be processed. Pls see regarding this...

I am having a promo code which I got through flipkart.The conditions for satisfying the offer is to buy for a minimum of Rs 400 I applied the coupon and they said the item is below Rs 400.So I added some more food and applied the coupon code.But this time the message from zomato is that the promo code has already been used.But I have not used it or redeemed it.Kindly resolve my issue....

I have ordered food in zomato but they delivered with low quality.many times i have seen hair in my food.I have complained them.they accepted that and gave refund as credits but later they blocked my account stating suspicious activity.I have quality issue so I approached customer care not for the sake of food or refund.I have asked them to revert my account a many times but they didn't .I want to order foodd but they are not allowing.please...

I am chirag from so many months there is not available of Cod option i have talk to your service agent also but i dont have any reaction against it and the delivery boy brings the order late I need any solution as soon as it posible...

Hi I am Jophal
Recently I ordered a meal from Zomato the order was cancelled and the amount was refunded with a coupon ..but I am unable to redeem this coupon...

Today (20/03/2021) I have ordered food from hotel paradise cochin kerala. At time of delivery the delivery boy (Jithu Shaji) shouted with abuse words while i asked for why you late, and last he came out from his bike to hit with his helmet. I am living with family, the delivery boy shouted very badly with abused words in front of my small child and wife. I have the cctv footage regarding this issue, i will raise complaint to police station...

Upi reference no.[protected]
My refund got failed....

I ordered food from zomato and some items were missing so I contacted delivery boy as well as zomato but nobody addressed the problem. It was so embarrassing in front of my guests and had to order from nearby place to compensate food. Zomato service is so pathetic, they did not do anything about it. I want my complete refund with the apologies....

Name - Manpreet Singh
Fe I'd - 160822
Location - tripuri.
City - Patiala, Punjab...

Wow Momo, Sent Me Stale, And Half Sized Au Gratin, Zomato Refused To Either Replace Or Refund Me For That Order. They Wasted 1.5 Hours Of Mine And Did Nothing....

I order food through Zomato at around 10:00 PM. i called delivery boy for the confirmation and he agree for the delivery its now 1:37 foos is still not in. Also there is not listner from zomoato as they are using boot based customer care center which is of now use....

I tried placing an order on 6th Feb for 448.50/.The payment Zomato payment page showed as 'Payment Declined'.Contacted my bank and they confirmed twice on email that the payment is correctly credited to Zomato .Even Google pay reflected payment confirmation as credited to beneficiary.
Order Number- [protected]
Despite contacting Zomato n number of times, they are not refunding the money.They send a standard robotic reply that...

Hi sir,

The order id#[protected] was delivered and I kept the item at the customer place as he refused to come out to get the food. I called him for delivering the order but he was drink and abused me bad words. I.kept the order at his home and left .after 1 hour he marked the ordered food was not delivered, he was very rise and used bad words. Now the amount of Rs205 was fined for men it is totally not fair. No.safety for...

I got a break cake on order . It was my first order on
zomato please give me zomato credits for it in my account
order no. [protected]...

My order I'd-[protected] my order was full waste quality and spillage all over bag so I want my full instant refund...

Hi, on 15/3/21 I made a payment to a wrong restaurant called "180 degrees Radisson" instead of "180 degrees bistro" through zomato. I have paid the latter one again. You will see two 834 amounts deducted. I want refund of the first one
Zomato id [protected]@gmail.com...

Zomato members are saying thar they sent money to my upi
But I didn't get money in my account
This is the refrence number[protected]
Transaction ID;202110308111212800110168969188437335...