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Zomato Complaints & Reviews

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Updated: Feb 18, 2026
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Zomato reviews & complaints page 157

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S
simon sujay
Jun 24, 2021
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Address: Hyderabad

My name is Jacob FE 969427 working as delivery partner but few days ago my id was terminated please reactivate thank you sir.
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    Pratikraj Borse
    Jun 24, 2021
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    I ordered a fish kabab
    n they give me very burnt fish
    even their is not in eatable condition
    n i asked for moneyback then refused my request
    Zomato customer support has been notified about the posted complaint.
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      M
      Miniyadav
      Jun 22, 2021
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      Zomato — Serving non vegetarian food instead of vegetarian.

      Padmini Kumari
      Bengaluru, Karnataka
      Incident date - 22nd June 2021
      Order placed from Zomato
      Restaurant - Savitha Family Restaurant, Koramangala 4th Block, Bangalore

      I had placed an order for a couple of food including Butter Roti, Rumali Roti Phulka and Paneer Tikka Masala but the order delivered is Butter Chicken Masala which exactly looks like Paneer Tikka Masala

      The order detail on Zomato shows the correct dish, and even restaurant bill is also had correct dish.

      As my family and me took a couple of bites from the dish, we realised that it is not a vegetarian dish and instead it was chicken masala.

      I am a pure hindu ( krishnaut - yadav ), we are not suppose to get non vegetarian food at our house premises.

      Because of the gross negligence from Zomato as well as Savitha Family Restaurant, this issue has taken place which has hurt me and my family emotionally as well as religiously. I am 8th month expecting mother immediately started puking and most felt nauseous and pukish due to consuming chicken for the first time in our life without our consent.
      We lost our appetite because of this issue and we had to throw away all the food ordered as well as the plates and cutlery which was in contact with the food.

      Despite calling the Zomato helpline, and talking to them about this issue on 22nd June 2021, they were taking this issue very lightly and were not ready to offer any help or explanation on the same.
      Such negligence and disregard for others religious sentiments is not at all accepted.

      I would like to receive a full refund for my bill amount as well as a compensation for all the emotional, physical and religious trauma i had to go through about this whole incident and their religious intolerance.

      Regards
      Padmini
      Zomato customer support has been notified about the posted complaint.
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        R
        Rahil96
        Jun 22, 2021
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        I am not able to apply any promo code from my account because it says promo codes have been disabled permanently due to suspicious activity... I am not able to understand what it is about...

        Please look into this issue as soon as possible and try to resolve it..

        I can provide my account details for solving the problem.. Please try to resolve it as soon as possible
        Zomato customer support has been notified about the posted complaint.
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          D
          D. Praveen
          Jun 22, 2021
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          Address: Medavakkam.chennai.600126

          Iam Zomato partner .two weeks salary not add my account. No helping TL .not connected help line number .I am so sad .
          Zomato customer support has been notified about the posted complaint.
          Jun 22, 2021
          Updated by D. Praveen
          Settlement amount iam already paid.but two weeks my cash not coming
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            C
            Chethankumar s
            Jun 21, 2021
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            Address: Jalahalli cross Bangalore
            Website: Bangalore

            Please id reopen please last chance id:47744168
            Zomato customer support has been notified about the posted complaint.
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              S
              Saigopal208
              Jun 21, 2021
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              Address: Hyderabad

              Hello sir i am working as a zomato delivery partner since 8 months and i am a diamond partner, never did a late deliveries. Last week my id was terminated because of many cancelation after pickup. But what can i do if customer cancel the orders, please check once and reactivate my id sir.

              My id is : FE982833
              Zomato customer support has been notified about the posted complaint.
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                S
                sravani yesur
                Jun 21, 2021
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                Address: Hyderabad

                I order food from Zomato every 5 days a week approximately today I observed that it auto add Rupees 3 for every order without my consent.
                Zomato customer support has been notified about the posted complaint.
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                  S
                  sanjoymohanty98
                  from Kolkata, West Bengal
                  Jun 20, 2021
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                  Address: Zomato

                  Dear sir I am Saraswati ordered food from ganguram sweets Rourkala through Zomato having order number [protected] dated 20/06/2021 but received completely different item.

                  Neither anyone from the Ganguram sweets nor from Zomato is responding. This is very much awful Customer experience.
                  Zomato customer support has been notified about the posted complaint.
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                    B
                    Bumblebee18
                    Jun 20, 2021
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                    Address: Lucknow
                    Website: Zomato

                    The cake tasted stale and was smelling rancid. It looked like it was few days old. Completely destroyed my fathers day celebration plan.
                    Zomato customer support has been notified about the posted complaint.
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                      H
                      Hina Rana
                      Jun 20, 2021
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                      Address: Abu Dhabi

                      Dear Team,
                      I have ordered on zomato by 1:15PM and the time of delivery is keep on delaying. earlier it was 1:45 then 1:55 and now 2: 15. why the order is getting too delay . order number [protected]. my contact [protected]@gmail.com
                      Zomato customer support has been notified about the posted complaint.
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                        N
                        Neelam Kumare
                        Jun 19, 2021
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                        Address: Firozabad

                        Sr I am narendra Kumar sr mari I'd tarminated ho gahi ha sr please meri ID chalu kar do sr🙏🙏🙏🙏🙏
                        Zomato customer support has been notified about the posted complaint.
                        Zamyto I'd FE1001957 Login nambar [protected] name narendra kumar
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                          Parag2294
                          Jun 19, 2021
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                          Hi team

                          I received a message from paytm on afternoon 11:50 that amount has been deducted 694 from wallet against order on zomato which i did not ordered any item on zomato but amount deducted from my paytm wallet plz help in that.. I want refund of this or help me who ordered through my paytm.. I will take this to cops police local.

                          Team plz share the person name who ordered through my paytm wallet i have to take this to legal team... This total fraud by the zomato or the person i need urgent help

                          Parag
                          Zomato customer support has been notified about the posted complaint.
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                            D
                            dharma dy
                            Jun 17, 2021
                            Feb 27, 2024
                            This thread was updated on Feb 27, 2024
                            Resolved
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                            Resolved

                            My id disabled

                            Address: Madurai

                            Hello Sir/Mam
                            Dharmarajan
                            Zomato id FE1106970
                            my Id is disabled
                            Pls changed enabled
                            I want work to zomato 🙏🙏🙏...
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                            Bikram0989
                            Jun 17, 2021
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                            I'm complaining about my deduction of money from bank account but order not placed ... After deduction of money till order is showing incomplete payment.
                            Zomato customer support has been notified about the posted complaint.
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                              Anokha hsybe
                              Jun 17, 2021
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                              Address: Telengana Hyderabad

                              My Zomato id:-FE1008068 i was not logins for some time because for health problem they are blocked my id so please reactivate my id
                              Zomato customer support has been notified about the posted complaint.
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                                Aishwarya12
                                Jun 17, 2021
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                                Website: www.zomato.com

                                I ordered an oreo ice cream tub from zomato yesterday.
                                The ice cream was fully melted and reduced to half the volume of tub. I filed a complaint to zomato also but got no satisfactory answer.
                                Would request zomato to refund my amount because no one is willing to drink ice cream anyway.
                                My order id is [protected]
                                Zomato customer support has been notified about the posted complaint.
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                                  S
                                  sathyam49
                                  Jun 17, 2021
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                                  Address: Vijayawada

                                  Sir,
                                  I (Maganti Anupama) from Vijayawada, Andhra pradesh have ordered for 2 varieties of Biryanies from Sweet Magic Restaurant, Labbipeta, Vijayawada, Andhra Pradesh on[protected] at 10.54 A.M through Zomato online order. The order booked and an amount of Rs.699.50/- debited from my husband's ICICI Bank Credit Card No.[protected]. After wards I cancelled my order at about 11.10 A.M and the ordered biryanies are not taken. So I request you to refund back the debited amount of Rs.699.50/- to my husband's ICICI Bank Credit card No.[protected] at an early date.
                                  My cell No.[protected].
                                  My Address:
                                  M.Anupama,
                                  W/o.Satyanarayana Rao,
                                  D.No.40-12-4/1,
                                  Sumalatha Mansion,
                                  D.No.40-12-4/1,
                                  1st Floor, F1 Flat,
                                  Patamatalanka, Vijayawada-520 010.
                                  E-mail:[protected]@yahoo.com
                                  Zomato customer support has been notified about the posted complaint.
                                  Jun 17, 2021
                                  Updated by sathyam49
                                  refund please
                                  Aug 23, 2021
                                  Updated by sathyam49
                                  refund amount is not processed till today. I request you to refund back the amount as early as possible
                                  Sep 03, 2021
                                  Updated by sathyam49
                                  Refund amount is not paid so far. I request you to take early action in this regard.
                                  My cell No.[protected].
                                  E-mail:[protected]@yahoo.com
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                                    Oman ali
                                    Jun 16, 2021
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                                    Address: Begumpet

                                    My id suspended plz i need back
                                    Zomato customer support has been notified about the posted complaint.
                                    Jun 16, 2021
                                    Updated by Oman ali
                                    I need my id

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                                      Ravi Savita
                                      Jun 16, 2021
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                                      Address: Civil lines Kanpur up
                                      Website: Civil lines Kanpur

                                      Sir please open my id showing blocked by the system Fe id is FE735442
                                      Zomato customer support has been notified about the posted complaint.
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