Zomato Complaints & Reviews

I haven't done anything wrong, my documents are correct.i haven't breach any of the policy. Please unblock my ID asap as I am the only earner.

Sar no reason my account is blocked please unblock to my account please sar

Dear Zomato team I was delivery partner
Due to lockdown police people are not allowed me to deliver the order because of that ordered forcefully cancelled you have disabled my id not my mistake also have blocked I have raised a multiple complaints to Zomato team no response from them
My id is FE1124820 not resolving the issue
Worst service provided by Zomato customer service team...

Wrong item shared images still no action taken and ticket closed and items missing

I make order through zomato app in 24th may, 2021 on time 10.51pm. zomato given promise time 11.20-11.30. But where was not delivered then i'm chat through zomato app with help option they given 50 zomato credit delay of order in name of apology token.then once again 12.15am i'm chat with executive of zomato through app where was said me that i[censored] wait then i 'll try to arrange ur food otherwise cancel the order.But i want my food so i told him that i'm ready to wait please to deliver my food but i have not got my food where was i'm already paid for food in this pandemic time i'll suffer and sleep without food.
If after deliver customer is not to pay then zomato given the food the customer,
Zomato will pay for my loss, definitely i'll take a serious action to Zomato.

When I submitted my all documents your app was showing everything is okay but after pay 500 amount it's showing documents is not okay, kindly do returne my money back
Raju duary
[protected]@gmail.com
[protected]
Icici
[protected]
ICIC0000042
Raju duary

When I fill in your Zomato app I submitted all my documents but after submitting it's showing oaky, but done payment it's showing documents is not okay. Requesting to you kindly do returne my money back it's a very critical time 500 is enough for me.and if possible kindly do approved my I'd asap.
Thanks
Zomato team
[protected]@gmail.com
[protected]

My id has been disabled please enable my id

Dear sir,
i ordered some pizzas on Zomato app on the 22/5/2021 at 4 PM india time from Pizza Hut, Jayalakshmipuram, Mysore, to be delivered to my mothers place in 119, 6th Main, Behind B M Hospital, Jayalakshmipuram, Mysore, Karnataka.
i live in England and i ordered it from here. Cost of order Rupees 892.
The food order was cancelled as the delivery partner could not locate the place. i was tracking the delivery partner till he rode in to the street where our house was located. There are only 4 houses on the street.
A few hours earlier i had ordered Cake on Zomato which was delivered to the same address without a problem.
i have been told the money is not refundable. I am not sure if i will be ordering again on Zomato given this unpleasant experience.
i will be grateful if this issue can be resolved. Thanks
Dr J K Chiran
Mob +91 [protected] used for Zomato app
Pls contact me on email [protected]@hotmail.com for further correspondance.

I have order 2 blueberry cheese cake from over classics, Jabalpur. But I have received only one cake out of two. For resolving this issue I have contact to Mr.Surender a delivery boy. But he denied that only one of the package is given to him in the name cake. Neither the delivery was fast nor the quantity that I have ordered is fulfilled. I need a refund of amount Rs.218 on behalf of this issue. I am raising complaint against the hotel authority and also to the delivery boy whose behaviour was atmost rude and indecent. He had threntened me to cancel the delivery and ask me came to his location other than delivery the parcel at my location.

I ordered rice meal duo from kfc and i didn't received all the items i complaint this to Zomato and they are like we can't do anything this is cheating people for there own self interest. Unbelievable

We have orderd online from zomato on 23rd march 2021.
The order was placed to Dindigul venu biriyani 100 feet road coimbatore. It was a combo 0f mutton biriyani with chicken 65 two numbers for rupees 1500.
It is supposed to be 4 packets of mutton biriyani and 4 packets of chicken 65. But delivery is done with only 2 packets of biriyani and 2 packets of chicken.
It was delivered by Mr. Ganaselvam Rangasamy
...

Dear sir,
My dear sir, i am a delivery partner with zomato, but by my mistake my account terminated, i apologize my mistake, i naver mistake again please reactivate my account. My penalty i paid, please give me a last chance for work with our company.
I am a poor person, i have not any other income source so please give me a last chance for work
My FE ID is- FE696675
Register mobile number [protected]
Sandeep singh

Thanks

Please help me

Zomato company mera I'd suspended kr de h or mera total earning Rs 3699 rupes huwa o paisa v nhi mila hai Zomato company se anurodh h ki mera paisa de diya jay kyoki Abhi tak khud se five days ka fuel / petrol apne paisa se bike m dala h... Hmko paisa ka ati jarurat hai.. संभव हो तो मेरा Id चालू कर दिया जाए।... धन्यवाद।

I carried out a payment of 283 for an order, payment is deducted from my account but order did not got placed. How can I have the refund?

This is abhay my has been blocked due to terminated. Kindly request you please reactivate my Zomato partner id-FE971532

Today we ordered food from KMS hakkim factory..and we ordered family pack biriyani and 1 kg biriyani...when we opened the plastic bucket the food was not good and it was smeshy and we had some smell in tha biriyani...and in 1 kg biriyani packet also...we did not expect this kind of low quality food from Zomato...full of money waste... Kindly refund my full amount in my bank account...and I registered this complaint to the customer executive...he was not solving our issue and he gave me the email id to send our problem...Then that customer care executive is working Zomato...Ok kindly refund my full amount in my bank account..

Hi,

I am shresta. I have ordered non veg combo meals -2 and crispy chicken burgers -4 from burger King's on 16th may . There was missing items in the order -2 fries & wrong items received - 2 veg instead of non veg. I have called the restaurant but they didn't answer my call .
Very bad experience with zomato and worst experience with support. Please do needful. It's really worthless order. I have paid a huge amount for such bad meal for the day.As I am working in nights it's really a disappointed food which I have received today.

Order number : [protected]

Sir Ma - Ritesh Thakur FE- 827972 from Kolkata kalyani 1 zone ka rider tha .. 4 month pahale Meri I'd terminate Kar dia gaya reason order cancellation .sir mere taraf se galti hui kuch sir customer ka bhi galti that lekin mujhe fir vi terminated Kar dia gaya .. TL ne vi mujhe block Kar dia. App me vi ticket rise Kar raha hu fir vi koi solve nahi ho rah please sir Meri account activation Kar dijie . Lockdown ke wajh se mere Ghar ki arthik paristiti bhot kharav hai please sir Meri account activate Kar dijie...

Hi, my zomato ID FE924257 was terminated due to 13 denials due to phone and bike reasons and now I realize this seriously during current inactive situations and hence I will not do this again in upcoming orders, so request you to give me another chances to improve my performance. Thanks for your advance support on this.