Zomato Complaints & Reviews

Dear Sir, I have ordered food from "Baba Chicken Mohali" on 31st May at 8.30 PM. Unfortunately the order didn't go through but money was deducted. So I don't have any order No. I am attaching payment proof and bank statment.

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Address: O,11 lajpat ngar 2

Dear sir
Main ek zomato delvery boy hu mujhe compny ne nikal diya aur mai bhut garib family se hu nhi to mere baap hii aur n Maa bus meri family me meri wife aur mera ek 1 mahina ka bachha main apni family ka khayal nhi rkh pa rha hu jbse meri terminate hui hii main bilkul berojgar ho gya hu sir, madam, aap logo se nivedan hii ki meri id phir se open kr dijiye plese help me sir

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I am able to login into the application but I am not allowed to order anything from my account. Not able to see the order now as an option at all. Please help me to reactivate my account. Thanks!

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Address: Vaghodiya vadodara

Meei id terminted kar di gai hai 3 mahine fir se chalu karo na plz

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H

Hitesh A vaghela

Jun 8, 2021

Id terminted kar di

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Address: Hyderabad

My id FE1180555 When i was delivering order (order id [protected]) my vehicle tyre was punctured, i called customer immediately i told to customer about deley, but customer doesn't agree for deley, the order was cancelled by customer, but the cancellation fee RS 619 was cherged for me... that was not fair sir please look at this sir...
The cancellation fee was greater then my full day earnings,
I have a family and my family depends on my earnings only,
We are also humans and we work hard in this covid situation.

Finally what I'm telling is my vehicle was tire punchered while delivering ordsr, I'll inform customer immediately about deley, but customer not agree for deley, so canceled the order, I'm not cancelled the order...
Is there any mistake from my side?
This is second time i got penalty for no mistake from my side..

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Address: Ajmer rajasthan

My id is terminated
PLZZ on my id
Next time no mistake and no cancel order
Give me a last chance
My Fe id is-207539
Mob.[protected]

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My account suspended for bgv failed but they didn't tell what is wrong there is no further process or instructions

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I am Barla Gnaneshwar of ID FE1140178 from Hyderabad city, my account has been blocked due to frequent denials which are inevitable because I had to deny the orders for various reasons which are more important than taking the order.
I am a new joiner, I might lose my joining bonus because of the account blockage. Please unblock or enable my account as soon as possible I promise that I will not repeat the denials and accept all the orders allotted to me without fail. I am ready to take any penalty because of my action but please unblock my account soon so that I will be able to get my joining bonus.

Thank you.

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Address: Hosur

I have used my Zomato Voucher INR1000 for order INR710 and i tried to use the same voucher to place the another order to get the balance INR290, but its saying invalid voucher. as discussed with Zomato customer care the voucher can be used only once and if any balance amount will goto Zomato and can't be used again for customer.

This is very very bad service from Zomato.

Date :6-June2021

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Address: Mumbai Virar Locality

Dear Sir/ Madam,
I am Rahul Mandalkar working for Zomato from last one year as a delivery executive. I am raising this complaint against my Team Leader Mr Satya Prakash Dubey . I am from Maharashtra, mumbai in Virar Locality my FE I'd Is FE 876400 he is purposely blocking me by getting order as I am serving and giving my best to your organization. My family is very big and they are all depend on me ..please sir check my ID details I have not done any fraud to your company I have always given 100 % to your company.
I hope you will do the needful

Yours faithfully
Rahul Mandalkar

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Website: www.zomato.com

Whenever I try to order food using some promo code same problem comes on every order.
When I click on promo code option it shows "Promo code is not applicable on current order" I have try that on many restaurants and worst customer support of this app
I have mailed more than 6-7 times same answer comes your complaint has been registered and no reply come after that.
Please resolve this issue ASAP

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Address: Zomato media private limited

Website: www.zomato.com/sohna/restaurants?utm_source=google&utm_medium=cpc&utm_campaign=Gsearch_P-MWeb_O-NA_C-Brand_A-AllUser_SC-Generic_L-PanIndia&utm_term=zomato%20website&gclid=Cj0KCQjw--GFBhDeARIsA

Yesterday a sum of 510 was deducted from my wallet to zomato media private limited though i havent placed any order.
So pls take note of it and help me out

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Address: Hyderabad

Respected sir/md
Sir this is kavitidevi kiran I'm a rider patnar from Hyderabad locality (tolichowki) sir my I'd was blocked month 08/07/2020 I doing job sincerely in zomoto my FE I'd (468974)my mobile number [protected] on that day me please activate the account please active my account I dnt have any job please

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Address: Hyderabad

Website: Zomato media

Respected sir/md
Sir this is kavitidevi kiran I'm a rider patnar from Hyderabad locality (tolichowki) sir my I'd was blocked month 08/07/2020 I doing job sincerely in zomoto my FE I'd (468974)my mobile number [protected] on that day me please activate the account

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I have ordered a biryani worth 275/- and paid 345/- in total with taxes . I received a incorrect item and then customer support has given me a promo code worth 350/-.

I want to order the same biryani worth 275/- and i get exception only for 275/- and have to pay the taxes again. Then whats the use of giving that 350/- promo code. The customer support says order above 350/- to get the promotion for 350/-

For the same order literally I have to pay Rs.70/- extra again. It means in total I am spending 415/- for the order of 275/- biryani.. Taxes worth 140/-

What a great scam..

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Jun 03, 2021

Updated by raju299 I contacted customer support and told I don't want to use the promo code and please initiate the refund. But they say its not possible at all.

They want me to purchase something greater than Rs.350/- to use the promo code. Literally what a scam.

Jun 03, 2021

Updated by raju299 Under the promo code its mentioned

Expires on 03 July 2021 at 23:59...

No minimum order value required

Applicable only once for you

But still the customer care tells me minimum order of 350/- to avail that coupon.

Jun 03, 2021

Updated by raju299 Cusotmer support contacted me saying that nothing can be done about this. Only way is that i have to definitely use that coupon for myself. i have to order greater than 350/- to use it to the full extent. Its like they are just forcing us to do it.

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I have been charged AED 95.72 without my consent. I want the charge be reversed immediately and not to charge again without my consent.
My email ID is : [protected]@gmail.com.

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I have ordered on Zomato on 21si May 2021 with order Number [protected] @ 1.15PM total amount 159.26 paid through UPI. Order got declined but I have not received any refund.
I also checked with the bank, as per them there is not such transfer initiated .
I'm not getting Customer support no for the same from Zomato side.

Registered mail ID: bipulkumar.[protected]@gmail.com

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So I ordered a amount of 1385 from Zomato on[protected] the order was cancelled by the shop but the refund is still pending from Zomato.

I mailed them several times & also complaint in their help chat anis times every time their responses were "yes it will be resolved your refund will be done within 7-8 business days" .

I have evidence of these chats & mails.

I lost my hard earned money without a fault of mine.

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Website: Zomato

I have got rotten stale food from Zomato and I have complained to Zomato and after a while I got my refund back. But After a while I got to know that my account has been blocked and tried writing many mails and tried to contact zomato but there was no response from their side. And without a proper consent they have blocked my account. It's like without doing a malpractice and finding out the reason they are blocking the account!!! And Zomato become unresponsive when I tried to contact. Addition to this offers section of my account is blank with no offers but when I checked in other’s account it’s available. I don’t understand how partial they have become.

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Address: 2/b, meera appartments, st, benedict road, neasr presidency road, kochi.

On 31st may 21 placed one order with frill N chill door no. 45/15, pachalam post, kochi thru zomato..order no. [protected] and paid vide my bank card... due to some reasons, the order was cancelled by the restaurant and got message on 31st may 21, by 01.12 pm, that the fund would be refunded...on 01st june 21, informed me that by 11.44am, the amount of 195/= credited...but till now, it was not credited...please clarify...even now i checked my bank acount..kindly do the needful...

Zomato Complaints & Reviews

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Zomato reviews & complaints page 159

Refund of failed order

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Meri login terminate ho gyi hii

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Account has been disabled

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Is terminator

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Cancellation fee penalty for customer cancelled order

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Terminated account

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My Id suspended bt don't know reason they took 1600 for account

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Account blocked due to frequent denials.

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Zomato Voucher

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Torched By Zomato Team Leader

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"Promo code not applicable on current order"

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Money deducted on its own from my paytm wallet to zomato media private limited

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Account blocked and disable account

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Account blocked and disable

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Promo Code Scam from Zomato

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Charged my card without my consent

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Refund not received and no support

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Didn't receive refund for cancelled order.

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Zomato Account Block

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Refund of cash paid thru bank

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