Zomato Complaints & Reviews

Hi sir, I am from Kolkata last 4 month my I'd was terminated please reactivate my account I'm only earner in my family please sir active my account.
FE-827972
Location- Kolkata (kalyani 1)
Please sir active my account
TL ne vi mujhe block Kar dia hai.

I had ordered for veg Maggie with the Order details [protected], the food is saltless, Zomato not refunding the amount

Hi,

I have ordered veg and non veg combo with addons fries &chocolate thickshake from xyz on 15th may 2021. There was missing items in tha order -2 fries & 2 pepsi. I have called the restaurant but they didn't answer my call then I reached out to support and Mr. Raj has started assisting me with my order. I have explained everything and he said he would apologize by refunding 269 but he disconnected without initiating and then chat has been assigned to Mr. ishan and he is not even allowing me to explain the issue just disconnected the chat so many times. Is this the way you respond to customers?
Very bad experience with zomato and worst experience with support. The most hurting point was that support disconnected saying that he will refund 269 but didn't do that. Most shocking part was all the persons were disconnecting the chat continuously.

Please do needful. It's really worthless order. I have paid a huge amount for such bad meal.

Sir meri galti ki wajah se id taminet ho gayi thi sir ab se koi galti nahi karenge bahut imaandaari se kaam karenge Please sir meri id active kar dijiye id fe435168

My money 333.6 was autodebited from my paytm wallet by Zomato at 5:14pm. I didn't place any order.

I want a refund of rs. 333.6 to my account immediately

There are no order details. I talked to paytm they said to talk to Zomato for a refund. Zomato says they didn't receive any money.

My money has just gone.

I paid 800/- to join zomato as a delivery boy but after reciveing payment they didnt activiate my id and just msg me up that kindly re submit your DL so i submmitt soft copy of that still more than 48hr lost and not having a single revert from them. in the name of profile verification they take more than 48hr and still its in a pending status...

my ID is :- FE1124200
name: Pawan Chawla

I had cancelled my order but didn't got refund for it. It's really a bad experience with Zomato, looking forward for either refund or a compensation

I am a regular zomato user mobile no. [protected] Abhishek Gupta. Until yesterday I was able to place cod ordes but now cod is not showing although on another device same Resturant with same food order at the same delivery address it’s showing the option of cod.
Zomato why is cod option from my id is not showing?? At least explain

One of the useless TL Ashok (Peelamedu) and He nothing about Zomato Rules and Very bad Behaviour TL not Working for Rider's he is working for His Realitons and Family member only TL Not use For Rider's if ANY PROBLEMs TL not Respond properly he always say any issues Raise Ticket this for TL responsibility...I Know that Issue I Raise Ticket U Don't Told me Raise Ticket 134 order 70 hour's above loging But one Order not Give I Try to TL he Is Not Atten my Phone after 10 day's try to call he atten and Told me What to do that's not My problem What Response like this ### very very Disappointed why Still he is working here in Zomato TL Ashok

I ordered food...Order declined by shop..but Zomata customer care executive bot processing refund ..they are trasferring chat frpm one person to another...
EVEN THE THE LADY FROM THE SHOP SAID I WILL NOT DELIVER ODDER ON YOUR ADDRESA AND I WILL NOT CANCEL AS ZOMATO COMPANY ASK MONEY FROM ME...I EXPLAINED WHOLE CONCERN TO YOUR CUSTOMER SUPPORT TEAM.THEY ARE LYING AND DINT REFUND MY AMOUNT...PLEASE REFUND MY AMOUNT AS MY MONEY IS NOT FOR WASITNG...IT IS HARD EARNED...REFUND MY MONEY..MY PRDER ID IS [protected] and it is paid via card...please refund my money...and the customer service of zomato are worst...people ar epassing time and trasferring chat from one to other person to person...first was gyanendra then riya then suddenly a special team person came no name mentioned and he was forwardng continuouslt fake automated apology messages..I said please refund my money mistake was of pwner of shop not mine

I’m a new joinee to this platform of service and after the 3rd of started delivering orders without getting a single complaint, the team zomato suspended my account stating BGV failed . And TL can’t get connected, no response from chat team about what was the actual issue, how to recover my ID ?

I expect Zomato team can atleast respond to my concern here, as i was very much indeed to work on this platform .

Details attached :
ZOMATO Id: FE1105229
Zone: Kochi (Ernakulam), Kerala
Mob : +[protected]{private}

Thank you !

Sir i am new to zomato my id has been diabled due to bgv failed i raised the complaint but no action i had done full time

I’m a Zomato Delivery partner, Worked for 3days after getting profile verifications and all done, on the 3rd day end all of sudden, they suspended my account by showing BGV failed and no contact number provided to discuss further . Tried calling TeamLeader support and it saying Try calling from Regustered phone number where i tried from that number itself .

Hereby i would like to know, in what situation my profile got suspended? What should i do further to get activated as i have already paid the registration fees and even having a weekly payout left !

I've received spoilt expired old stock food from the restaurant. The food was completely spoilt and had been given to us so that the restaurant can make a profit and not waste the expired food. Me and my parents were severely sick because of food poisoning .I want refund for this order as it was totally spoilt and made me sick.
Order ID: [protected]

My ID is suspended for RGV filed

Hello, i am newly delivery partner in zomato my question is why my id has blocked? i didn't do any type of mistake, i also gave orders time to time to customers and i also didn't cancel any order but itoday i cancel only 1 order bea use i dont have bag 🎒 and also today is my last day to collect bag and tshirt so after cancellation of that order i collet my bag and tshirt from janakpuri branch and if i do any mistake so plz let me know and plz unblocked my id plz i am requesting for this please...🙏

My food quality was very unhealthy and food delivered was not fresh and no veg items were there

My account is been said as bgv failed ...I have been payed 1440 for this job in Zomato ..my reference id is FE1096886 pls do the favour.I didn't even started this job..so pls consider my case

I ordered desert from Warm Oven and paid Rs.348. while ordering, the place was open for orders. After a while I checked the app and in the history of orders, it states that my order hasn't been processed and the place is also not taking order. I called the bake house and they are not answering too. But the money has been deducted from my Gpay account.

I ordered parotta and paneer chilly dosa from krishna dosa kadai moggapair branch on 27/4/2021 Zomato order I'd:[protected] delivered only parotta and didn't delivered dosa contacted resturant they told delivery person forget to get dosa and delivery person blaming resturant pls return my money