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Zomato Complaints & Reviews

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Updated: Jun 1, 2026
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Zomato reviews & complaints page 159

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L
lalkishan
Jun 10, 2021
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Address: B-1/D-8,Mohan Cooperative Industrial Estate, Mathura Road, New Delhi-110044

I order KFC chicken and its totaly waste of money they taste like hell the chicken is old i think due to covid please give my money back.
this order is zomato.
order on :- 10 june 2021 at 3:41 PM
Price is Rs.736.75/-
Phone No. :- [protected]

The customer care is not pick my call.
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    Karibasaveshwara
    Jun 10, 2021
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    Address: Electronic city

    Dear zomato team

    My employee I'd is FE308115 I had raised the request for changing my bike id to cycle id but it was rejected.i raised this request because currently I am not having bike so I have to work with zomato in yulu electric cycle so I requested for cycle Id but it was rejected.Hence I called zomato TL to ask about this but he was very angry he was not ready to address my problem he spoke very rudely he don't know how to solve the queries please train him properly each and every person will have their own self respect please dont hurt that .this is the 1st bad experience in my 2years journey of zomato as Delivery executive I request you to train that Team leader properly and request you to change my bike id to cycle id.
    Zomato customer support has been notified about the posted complaint.
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      C
      Crea
      Jun 9, 2021
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      Address: Plot a 23 Jain mandir road Schme 10 alwar

      I have ordered pasta without onion from pizza hut but I received onion pasta ..And I will complaint zomato help and support .But there is no positive response from zomato side
      And I want refund my money .So plz help
      Zomato customer support has been notified about the posted complaint.
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        A
        Ankit kumar mahi
        Jun 9, 2021
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        Maine special chicken chowmein order kiya thaa btt mere pass jo order aaya ushme sirf ek PC chicken thaa kyaa yeahi aaplog kaa service hai I am unsatisfied with your team and your service mera order no [protected] hai so please look my isue
        Zomato customer support has been notified about the posted complaint.
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          D
          Devprasad Mishra
          Jun 9, 2021
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          Address: Reliance smart , Sambalpur

          I have ordered 3 chicken biriyani and kne paneer biriyani for my vegeterian friend, but I found chicken pieces from the paneer biriyani and he has consumed that. Really feeling sorry for him as he is a pure vegeterian
          Zomato customer support has been notified about the posted complaint.
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            N
            naman992000
            Jun 9, 2021
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            I ordered an item from Zomato.
            The payment for that item is done from my side, cash is also deducted from my account but on the Zomato app it's showing payment incomplete.
            Zomato customer support has been notified about the posted complaint.
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              A
              Ajay Nashikkar
              Jun 9, 2021
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              Dear Sir, I have ordered food from "Baba Chicken Mohali" on 31st May at 8.30 PM. Unfortunately the order didn't go through but money was deducted. So I don't have any order No. I am attaching payment proof and bank statment.
              Zomato customer support has been notified about the posted complaint.
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                R
                Rohit Natraj
                Jun 9, 2021
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                Address: O,11 lajpat ngar 2

                Dear sir
                Main ek zomato delvery boy hu mujhe compny ne nikal diya aur mai bhut garib family se hu nhi to mere baap hii aur n Maa bus meri family me meri wife aur mera ek 1 mahina ka bachha main apni family ka khayal nhi rkh pa rha hu jbse meri terminate hui hii main bilkul berojgar ho gya hu sir, madam, aap logo se nivedan hii ki meri id phir se open kr dijiye plese help me sir
                Zomato customer support has been notified about the posted complaint.
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                  K
                  Kuncham Vasu
                  Jun 8, 2021
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                  I am able to login into the application but I am not allowed to order anything from my account. Not able to see the order now as an option at all. Please help me to reactivate my account. Thanks!
                  Zomato customer support has been notified about the posted complaint.
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                    H
                    Hitesh A vaghela
                    Jun 8, 2021
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                    Address: Vaghodiya vadodara

                    Meei id terminted kar di gai hai 3 mahine fir se chalu karo na plz
                    Zomato customer support has been notified about the posted complaint.
                    Id terminted kar di
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                      M
                      Madhukmr
                      Jun 7, 2021
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                      Address: Hyderabad

                      My id FE1180555 When i was delivering order (order id [protected]) my vehicle tyre was punctured, i called customer immediately i told to customer about deley, but customer doesn't agree for deley, the order was cancelled by customer, but the cancellation fee RS 619 was cherged for me... that was not fair sir please look at this sir...
                      The cancellation fee was greater then my full day earnings,
                      I have a family and my family depends on my earnings only,
                      We are also humans and we work hard in this covid situation.

                      Finally what I'm telling is my vehicle was tire punchered while delivering ordsr, I'll inform customer immediately about deley, but customer not agree for deley, so canceled the order, I'm not cancelled the order...
                      Is there any mistake from my side?
                      This is second time i got penalty for no mistake from my side..
                      Zomato customer support has been notified about the posted complaint.
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                        R
                        Råhùl Sïñgh Rãjpût
                        Jun 7, 2021
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                        Address: Ajmer rajasthan

                        My id is terminated
                        PLZZ on my id
                        Next time no mistake and no cancel order
                        Give me a last chance
                        My Fe id is-207539
                        Mob.[protected]
                        Zomato customer support has been notified about the posted complaint.
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                          R
                          Ravikant Dorage
                          Jun 6, 2021
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                          My account suspended for bgv failed but they didn't tell what is wrong there is no further process or instructions
                          Zomato customer support has been notified about the posted complaint.
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                            G
                            Gnaneshwar Barla
                            Jun 6, 2021
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                            I am Barla Gnaneshwar of ID FE1140178 from Hyderabad city, my account has been blocked due to frequent denials which are inevitable because I had to deny the orders for various reasons which are more important than taking the order.
                            I am a new joiner, I might lose my joining bonus because of the account blockage. Please unblock or enable my account as soon as possible I promise that I will not repeat the denials and accept all the orders allotted to me without fail. I am ready to take any penalty because of my action but please unblock my account soon so that I will be able to get my joining bonus.

                            Thank you.
                            Zomato customer support has been notified about the posted complaint.
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                              M
                              Mohan Kumar Selvam
                              Jun 6, 2021
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                              Address: Hosur

                              I have used my Zomato Voucher INR1000 for order INR710 and i tried to use the same voucher to place the another order to get the balance INR290, but its saying invalid voucher. as discussed with Zomato customer care the voucher can be used only once and if any balance amount will goto Zomato and can't be used again for customer.

                              This is very very bad service from Zomato.

                              Date :6-June2021
                              Zomato customer support has been notified about the posted complaint.
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                                R
                                rahulm7733
                                Jun 5, 2021
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                                Address: Mumbai Virar Locality

                                Dear Sir/ Madam,
                                I am Rahul Mandalkar working for Zomato from last one year as a delivery executive. I am raising this complaint against my Team Leader Mr Satya Prakash Dubey . I am from Maharashtra, mumbai in Virar Locality my FE I'd Is FE 876400 he is purposely blocking me by getting order as I am serving and giving my best to your organization. My family is very big and they are all depend on me ..please sir check my ID details I have not done any fraud to your company I have always given 100 % to your company.
                                I hope you will do the needful

                                Yours faithfully
                                Rahul Mandalkar
                                Zomato customer support has been notified about the posted complaint.
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                                  A
                                  Akash kumar Pal
                                  Jun 5, 2021
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                                  Website: www.zomato.com

                                  Whenever I try to order food using some promo code same problem comes on every order.
                                  When I click on promo code option it shows "Promo code is not applicable on current order" I have try that on many restaurants and worst customer support of this app
                                  I have mailed more than 6-7 times same answer comes your complaint has been registered and no reply come after that.
                                  Please resolve this issue ASAP
                                  Zomato customer support has been notified about the posted complaint.
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                                    P
                                    Purnima1979
                                    Jun 4, 2021
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                                    Address: Zomato media private limited
                                    Website: www.zomato.com/sohna/restaurants?utm_source=google&utm_medium=cpc&utm_campaign=Gsearch_P-MWeb_O-NA_C-Brand_A-AllUser_SC-Generic_L-PanIndia&utm_term=zomato%20website&gclid=Cj0KCQjw--GFBhDeARIsA

                                    Yesterday a sum of 510 was deducted from my wallet to zomato media private limited though i havent placed any order.
                                    So pls take note of it and help me out
                                    Zomato customer support has been notified about the posted complaint.
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                                      C
                                      Chintu Nazu
                                      from Mumbai, Maharashtra
                                      Jun 3, 2021
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                                      Address: Hyderabad

                                      Respected sir/md
                                      Sir this is kavitidevi kiran I'm a rider patnar from Hyderabad locality (tolichowki) sir my I'd was blocked month 08/07/2020 I doing job sincerely in zomoto my FE I'd (468974)my mobile number [protected] on that day me please activate the account please active my account I dnt have any job please
                                      Zomato customer support has been notified about the posted complaint.
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                                        C
                                        Chintu Nazu
                                        from Mumbai, Maharashtra
                                        Jun 3, 2021
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                                        Address: Hyderabad
                                        Website: Zomato media

                                        Respected sir/md
                                        Sir this is kavitidevi kiran I'm a rider patnar from Hyderabad locality (tolichowki) sir my I'd was blocked month 08/07/2020 I doing job sincerely in zomoto my FE I'd (468974)my mobile number [protected] on that day me please activate the account
                                        Zomato customer support has been notified about the posted complaint.
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