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Zomato Complaints & Reviews

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Last updated Apr 28, 2024
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Zomato reviews & complaints page 161

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S
swaw
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Coupon payment

Zomato Complaint Status Update [ID: 2799306...
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Sameer Ali77124
Nov 29, 2021
This thread was updated on Nov 29, 2021
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Bgv failed id suspended

My ID was activated last night and when i was about to go for my first order today, it shows BGV failed account suspended dear Zomato please help this is my first job.I paid the onboarding fees by taking loan from the Neighbours and if my family gets to know that my id has been suspended, they'll never ever give me money to join any job ever again please help please activate my id...
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Sagar as
from Mumbai, Maharashtra
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Give me 2nd time spoiled food

Am writing to you to raise an issue about: Online Food Odering

The issue that I have experienced was: Today order food is spoilt 2nd time this was happening

It occurred on: 9/02/2021

Give money back in my original source

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.
br...
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A
ARNAB BHUIN
from Delhi, Delhi
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Money deducted as a cancellation fee

I was at puri station on 8 feb to catch up my train at 11 am. So i ordered food from zomato, but after 30 min of order zomato didn't recruit any zomato valed to pickup my order and my order was late. Because i have to catch-up my train and the order was late so i decided to cancel my order. And it was a prepaid order so zomato charged my money as a cancellation fee.
But as the order was late and i have my train so that's why i cancelled...
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Sanjeev Bukki
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Sir please I'd activet kijiye

Address:Wakad pune Maharashtra

Sir, mera I'd deactivated huwa hai pls reopen.
Sir, maine order delivery karake return aate vakt mera mobail bike se niche gira isliye screen poori tarike se damege huwa tha. Bhahut sare order cancelled huwa hai. Please sir lockdown ke vajese haalat poori tarah se kharab hai please reopen sir...
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A
Ayush Chauhan999
from Indore, Madhya Pradesh
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Transaction failed, amount debited but not refunded

Order No. [protected], [protected] and [protected].

No refund received till date. Your app notified refund transaction within 7 working days. Not refunded till now....
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Baris Biswas
from Noida, Uttar Pradesh
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I'm complaining about termination

Address:Kolkata
Website:Zomato.in

I joined the company this week .. today I can't login as the app is showing bgv failed so the account is terminated...
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Venu Sasidharan Lekha
from Thiruvananthapuram, Kerala
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Lost my money

I love zomato... But for the first time when i pqid thru gpay.. Its not showing the order is completed and my money has gone... Its 695ruppes ill attach the picture of the payment process...
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A
Arabul Molla
from Kāmārhāti, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My zomato rider I'd terminated

Address:Kolkata....Dlf 1

Please activate my zomato rider I'd [protected]...I am a poor student. Please help me Sir...Activate my zomato I'd...
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Address:Brookfield

My account has been terminated
My ID FE868185...
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A
ashraj@1
from Chennai, Tamil Nadu
Apr 22, 2022
This thread was updated on Apr 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My account has been suspended due to bgv failed

Address:Chennai

ID NO :-(FE984622) Actually I'm raised the ticket 6 days back that time not activate I'm again reopened the ticket but not activate my ID I'm still waiting for activation ticket number :[protected] they are responded but not activated after that I'm waiting some days again raised the ticket ticket number :[protected] again same response but not activated. So this is my problem please activate my ID as soon as possible Thank you sir/maam...
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PJ editz
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Payment not received

18Jan-23Jan payment not yet received...
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W
Wilson d souza
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Texas chicken

Money deducted twice please refund the extra deducted amount.order number :[protected]...
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A
Achu Rachu
from Dharwad, Karnataka
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Accident huvata sir please I want to my account

Address:HSR LAYOUT

Please check in my not open my account number [protected] please I want to Job Sir [protected]@gmail.com
Please I want to my id login please...
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Bahar Adhikary
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted from bank but payment failed in Zomato.

Website:Zomato

I placed an order today at about 7.30 and paid 238.30 rupees for the food from a restaurant called Chopsticks. I paid the amount from Google pay and the amount was deducted immediately yet the Zomato app said payment failed and the order was cancelled. I immediately contacted the customer support but they said that they didn't receive my money and would help me in any other problem i might have but not this. I am frustrated and I need my...
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swaw
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Gift Voucher regarding

Address:Bangalore

Hi
I have received from my organisation and i tried to take order through the coupen, While submitting, voucher is accepted and the balance amount came to my acccount, while paying the transaction is changed to original amount without coupen and the full amount got deducted, do i have to complaint to my organisation or your team, more than 2 lakhs people from my organisation must have taken the coupen through this scheme, we need to...
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A
akkibhatia
from Bengaluru, Karnataka
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Zomato - transaction failed but money deducted from SBI Bank

I ordered Dominos Pizza from Zomato Today on 24 Jan'2021 amounting Rs.1204. Transaction got failed from Zomato page however amount got deducted from my SBI account. Here are the details-

Date of incident- 24 Jan'2021
Order# -[protected]
Resolution- Please process refund of Rs.1204

I ordered again and this time orders got placed successfully with order# [protected]...
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Sonakshi Basu
from Hyderabad, Telangana
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I'm complaining about promocode

I'm unable to apply promocodes in zomato app....
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Spartan spart
Feb 7, 2023
This thread was updated on Feb 7, 2023
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Background check verification failed

Address:No. 9/21 srp koil Street South peravallur chennai 600011

My zomato account suspended due to bgv failed. My login I'd FE929907 I just joined a week ago now they suspended my account. I don't know how to reactive my account. Because no one of them came for a background check. I have raised a pack of tickets. But no use for that. I tried to call my city team leader. He is not picking up the call. I deposited 1000 for the job. They simply play with us....
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Address:India

Diducted my security deposit, without any reason, and current balance is 696 Rupees,
Please solve this.
Id : FE939323...
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