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Zomato Complaints & Reviews

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Updated: Feb 18, 2026
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Zomato reviews & complaints page 161

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R
Rohi69
May 23, 2021
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Address: Sadar Cantt, Jabalpur

I have order 2 blueberry cheese cake from over classics, Jabalpur. But I have received only one cake out of two. For resolving this issue I have contact to Mr.Surender a delivery boy. But he denied that only one of the package is given to him in the name cake. Neither the delivery was fast nor the quantity that I have ordered is fulfilled. I need a refund of amount Rs.218 on behalf of this issue. I am raising complaint against the hotel authority and also to the delivery boy whose behaviour was atmost rude and indecent. He had threntened me to cancel the delivery and ask me came to his location other than delivery the parcel at my location.
Zomato customer support has been notified about the posted complaint.
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    Aman101
    May 23, 2021
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    I ordered rice meal duo from kfc and i didn't received all the items i complaint this to Zomato and they are like we can't do anything this is cheating people for there own self interest. Unbelievable
    Zomato customer support has been notified about the posted complaint.
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      We have orderd online from zomato on 23rd march 2021.
      The order was placed to Dindigul venu biriyani 100 feet road coimbatore. It was a combo 0f mutton biriyani with chicken 65 two numbers for rupees 1500.
      It is supposed to be 4 packets of mutton biriyani and 4 packets of chicken 65. But delivery is done with only 2 packets of biriyani and 2 packets of chicken.
      It was delivered by Mr. Ganaselvam Rangasamy
      ...
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      S
      Sandy7492
      May 22, 2021
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      Address: Bhopal

      Dear sir,
      My dear sir, i am a delivery partner with zomato, but by my mistake my account terminated, i apologize my mistake, i naver mistake again please reactivate my account. My penalty i paid, please give me a last chance for work with our company.
      I am a poor person, i have not any other income source so please give me a last chance for work
      My FE ID is- FE696675
      Register mobile number [protected]
      Sandeep singh

      Thanks

      Please help me
      Zomato customer support has been notified about the posted complaint.
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        M
        Mukesh Asur
        May 21, 2021
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        Address: Ranchi Jharkhand

        Zomato company mera I'd suspended kr de h or mera total earning Rs 3699 rupes huwa o paisa v nhi mila hai Zomato company se anurodh h ki mera paisa de diya jay kyoki Abhi tak khud se five days ka fuel / petrol apne paisa se bike m dala h... Hmko paisa ka ati jarurat hai.. संभव हो तो मेरा Id चालू कर दिया जाए।... धन्यवाद।
        Zomato customer support has been notified about the posted complaint.
        May 21, 2021
        Updated by Mukesh Asur
        Zomato company mera I'd ko suspended kr de h or mera total earning Rs 3699 ru nhi mila hai . Mera paisa de diya jay kyoki abhi tak khud se five days ka fuel /petrol apna paisa se bike m dala h... Dhanyawad
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          D
          Devraj sinha roy
          May 20, 2021
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          Website: zomato.com

          I carried out a payment of 283 for an order, payment is deducted from my account but order did not got placed. How can I have the refund?
          Zomato customer support has been notified about the posted complaint.
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            A
            AAraja
            May 19, 2021
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            Address: Bhubaneswar

            This is abhay my has been blocked due to terminated. Kindly request you please reactivate my Zomato partner id-FE971532
            Zomato customer support has been notified about the posted complaint.
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              D
              Dr.Sheila
              May 18, 2021
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              Today we ordered food from KMS hakkim factory..and we ordered family pack biriyani and 1 kg biriyani...when we opened the plastic bucket the food was not good and it was smeshy and we had some smell in tha biriyani...and in 1 kg biriyani packet also...we did not expect this kind of low quality food from Zomato...full of money waste... Kindly refund my full amount in my bank account...and I registered this complaint to the customer executive...he was not solving our issue and he gave me the email id to send our problem...Then that customer care executive is working Zomato...Ok kindly refund my full amount in my bank account..
              Zomato customer support has been notified about the posted complaint.
              May 19, 2021
              Updated by Dr.Sheila
              No money was refunded.I want my money back..Ur customer executive is very worst in dealing this problem...Of my money is not refunded..I have to take this issue to the customer court for resolving and I vil sue a case against Zomato and I have ur customer executives chat is with is me..I have wasted my money and I won't leave this issue...I want my money back
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                S
                Shresta122
                May 18, 2021
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                Hi,

                I am shresta. I have ordered non veg combo meals -2 and crispy chicken burgers -4 from burger King's on 16th may . There was missing items in the order -2 fries & wrong items received - 2 veg instead of non veg. I have called the restaurant but they didn't answer my call .
                Very bad experience with zomato and worst experience with support. Please do needful. It's really worthless order. I have paid a huge amount for such bad meal for the day.As I am working in nights it's really a disappointed food which I have received today.

                Order number : [protected]
                Zomato customer support has been notified about the posted complaint.
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                  R
                  RiteshFE827972
                  May 18, 2021
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                  Address: RATHTALA kalyani Nadia pin 741235

                  Sir Ma - Ritesh Thakur FE- 827972 from Kolkata kalyani 1 zone ka rider tha .. 4 month pahale Meri I'd terminate Kar dia gaya reason order cancellation .sir mere taraf se galti hui kuch sir customer ka bhi galti that lekin mujhe fir vi terminated Kar dia gaya .. TL ne vi mujhe block Kar dia. App me vi ticket rise Kar raha hu fir vi koi solve nahi ho rah please sir Meri account activation Kar dijie . Lockdown ke wajh se mere Ghar ki arthik paristiti bhot kharav hai please sir Meri account activate Kar dijie...
                  Zomato customer support has been notified about the posted complaint.
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                    V
                    Velu Selvaraj
                    May 17, 2021
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                    Hi, my zomato ID FE924257 was terminated due to 13 denials due to phone and bike reasons and now I realize this seriously during current inactive situations and hence I will not do this again in upcoming orders, so request you to give me another chances to improve my performance. Thanks for your advance support on this.
                    Zomato customer support has been notified about the posted complaint.
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                      R
                      Ritesh Thakur008
                      May 17, 2021
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                      Address: RATHTALA kalyani nadia

                      Hi sir, I am from Kolkata last 4 month my I'd was terminated please reactivate my account I'm only earner in my family please sir active my account.
                      FE-827972
                      Location- Kolkata (kalyani 1)
                      Please sir active my account
                      TL ne vi mujhe block Kar dia hai.
                      Zomato customer support has been notified about the posted complaint.
                      May 17, 2021
                      Updated by Ritesh Thakur008
                      The uploaded photo was wrong

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                        Z
                        Zomato420
                        May 16, 2021
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                        I had ordered for veg Maggie with the Order details [protected], the food is saltless, Zomato not refunding the amount
                        Zomato customer support has been notified about the posted complaint.
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                          🙂
                          🙂
                          May 15, 2021
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                          Hi,

                          I have ordered veg and non veg combo with addons fries &chocolate thickshake from xyz on 15th may 2021. There was missing items in tha order -2 fries & 2 pepsi. I have called the restaurant but they didn't answer my call then I reached out to support and Mr. Raj has started assisting me with my order. I have explained everything and he said he would apologize by refunding 269 but he disconnected without initiating and then chat has been assigned to Mr. ishan and he is not even allowing me to explain the issue just disconnected the chat so many times. Is this the way you respond to customers?
                          Very bad experience with zomato and worst experience with support. The most hurting point was that support disconnected saying that he will refund 269 but didn't do that. Most shocking part was all the persons were disconnecting the chat continuously.

                          Please do needful. It's really worthless order. I have paid a huge amount for such bad meal.
                          Zomato customer support has been notified about the posted complaint.
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                            Ashish Verma Love
                            May 15, 2021
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                            Address: Kajipurwa, post bhanauli, dist barabanki

                            Sir meri galti ki wajah se id taminet ho gayi thi sir ab se koi galti nahi karenge bahut imaandaari se kaam karenge Please sir meri id active kar dijiye id fe435168
                            Zomato customer support has been notified about the posted complaint.
                            May 15, 2021
                            Updated by Ashish Verma Love
                            Sir meri galti ki wajah se id taminet ho gayi thi sir ab se koi galti nahi karenge bahut imaandaari se kaam karenge Please sir meri id active kar dijiye id fe435168

                            May 15, 2021
                            Updated by Ashish Verma Love
                            Sir active my id fe435168
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                              palomimk
                              May 14, 2021
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                              My money 333.6 was autodebited from my paytm wallet by Zomato at 5:14pm. I didn't place any order.

                              I want a refund of rs. 333.6 to my account immediately

                              There are no order details. I talked to paytm they said to talk to Zomato for a refund. Zomato says they didn't receive any money.

                              My money has just gone.
                              Zomato customer support has been notified about the posted complaint.
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                                007pawanchawla
                                May 14, 2021
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                                I paid 800/- to join zomato as a delivery boy but after reciveing payment they didnt activiate my id and just msg me up that kindly re submit your DL so i submmitt soft copy of that still more than 48hr lost and not having a single revert from them. in the name of profile verification they take more than 48hr and still its in a pending status...

                                my ID is :- FE1124200
                                name: Pawan Chawla
                                Zomato customer support has been notified about the posted complaint.
                                I paid 500/- to join zomato as a delivery boy but after reciveing payment they didnt activiate my id and just msg me up that kindly re submit your DL so i submmitt soft copy of that still more than 48hr lost and not having a single revert from them. in the name of profile verification they take more than 48hr and still its in a pending status...

                                My DE Id :-. FE1400368
                                My Name :-. aamin shaikh
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                                  S
                                  Shreyaa15
                                  May 12, 2021
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                                  Address: Patna

                                  I had cancelled my order but didn't got refund for it. It's really a bad experience with Zomato, looking forward for either refund or a compensation
                                  Zomato customer support has been notified about the posted complaint.
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                                    Aaubair
                                    May 10, 2021
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                                    I am a regular zomato user mobile no. [protected] Abhishek Gupta. Until yesterday I was able to place cod ordes but now cod is not showing although on another device same Resturant with same food order at the same delivery address it’s showing the option of cod.
                                    Zomato why is cod option from my id is not showing?? At least explain
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                                      Š Påľåňî Vəľ
                                      May 10, 2021
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                                      Address: Ganapathy

                                      One of the useless TL Ashok (Peelamedu) and He nothing about Zomato Rules and Very bad Behaviour TL not Working for Rider's he is working for His Realitons and Family member only TL Not use For Rider's if ANY PROBLEMs TL not Respond properly he always say any issues Raise Ticket this for TL responsibility...I Know that Issue I Raise Ticket U Don't Told me Raise Ticket 134 order 70 hour's above loging But one Order not Give I Try to TL he Is Not Atten my Phone after 10 day's try to call he atten and Told me What to do that's not My problem What Response like this ### very very Disappointed why Still he is working here in Zomato TL Ashok
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