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Zomato Complaints & Reviews

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Updated: Aug 25, 2026
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Zomato reviews & complaints page 168

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G
Gobikrishnan R
Apr 9, 2021
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Two months before, I have ordered a food for my friend and that was not delivered, and after entering my friend's mobile number in the second contact number, my application has blocked. I've sent the mail more than 50 times to Zomato support team... They're telling me to delete the cache memory. After installing fresh application also I'm getting the same blocked message in the application. Please do something.

My mobile number is [protected]
Email ID is rgobi.[protected]@gmail.com
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    V
    Veerabhadran Bhadran
    Apr 9, 2021
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    Address: Anna nagar

    Dear sir, I am working zomato past of 7 month, the last 3 month my I'd terminate, on time I have accident, so I rejected the order...kindly please rejoin active my ID ...sir
    My zone team leaders not help for me please active my ID

    Name : veerabhadran
    My ID :FE974754
    Phone :[protected]
    Location: Anna nagar
    State :Tamil nadu
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      S
      Sridevikutchu
      Apr 9, 2021
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      Website: Zomato

      My zomato account "SRI" linked with zomato account money of Rs 147.50 is deducted from paytm wallet linked with zomato at 6:52pm without placing any order
      There is message from paytm that transaction happened to zomato media Private Limited with wallet transaction id:[protected]
      Order id:ZTD-21-D1CF1BB447BE2
      PLEASE LOOK INTO THIS ..I want my money back
      Zomato customer support has been notified about the posted complaint.
      Hello my paytm wallet [protected] linked to zomato but without order Rs 146.40 has been deducted wallet txn Id : [protected]
      'and order ID : ZTD-21-9E5CEBAD156B1
      At 03:31 pm 12 July 2021
      Please resolve fast as possible I want my money back to my paytm wallet [protected]
      RS 146
      I am continuously being charged by zomato media private limited for no valid orders. I have attached screenshots of messages received by paytm.
      What is all this? I am not able to call anybody or raise any complaints.
      I am continuously being charged by zomato media private limited for no valid orders. I have attached screenshots of paytm history. Please resolve fast as possible I want my money back to my paytm wallet.
      Zomato private company deducted Rs 343/- from my Paytm wallet without asking me. I want my money back. Please help. I have attached screenshot of this .
      There were three unauthorised deductions happened on my paytm wallet by ZOMATO MEDIA PRIVATE LIMITED. I request you to kindly refund the amount which you deducted for no reason and tell me the reasons why that keeps on happening. Below are the payment details for your reference:

      1) ZTD-22-B61742B1437FF (342.20/-) (22 Feb'22 6:39PM)
      2) ZTD-22-45AEC3040B77D (166.85/-) (22 Feb'22 8:40PM)
      3) ZTD[protected]AEA891B (9114.35/-) (22 Feb'22 9:03PM)
      4) ZTD-21-8E2D2DA1A73FB (212/-) (2 Sep'21 2:20PM)
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      19 found this helpful
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        A
        Ashish Verma Love
        Apr 7, 2021
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        Sir id meri chalo kar do please ab se koi galti nahi hogi bina kisi issue ke order canceled nahi honge sir 2 year ho gaya hai sir ab id chalo kar do please sir aap ki mahaan daya hogi id no Fe435168
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          B
          bhuvantejm
          Apr 7, 2021
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          Dear Sir / Madam,

          I am writing to you to raise an issue about: Online Food Odering

          The issue that I have experienced was: today i ordered a waffle from the belgian waffle co
          the order took more than 50 min to deliver
          the delivery guy was roaming around for 30 min after picking up the order from the restaurant
          the delivery location from my home to the restaurant was around 1.5 km
          when i called he said that he was in my street only but in the app it showed somewhere else

          after waiting for that long time i received the food with torn package and leaked icecream inside it and waffle became fully melted and was leaking

          It occurred on: 7/04/2021

          i just want my money back this is totally unfair it was the problem with zomato delivery guys or restaurant

          I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

          Yours faithfully,

          bhuvan mandava

          Order Number: [protected]
          Registered Email Address: [protected]@gmail.com

          403 flat
          vijayawada
          52010
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            H
            Harishvijaykar
            Apr 7, 2021
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            Address: Chandrapur

            Hello Zomato sir ji help sir please sir meri Zomato I'd activate kar dijiye sir please sir main ghar me akela hi kaam karne wala hu sir please my Zomato I'd fe852234 ab se main apni poori koshish karunga sir ki denial aur cancelation na ho sir please 😥😥😓😓 sir please sir main apse request karta bas ek bar chalu kar dijiye sir please lage to aap performance check kar sakte ho sir mera please sir aap call kar sakte ho sir mujhe mera no..[protected] sir please sir
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              A
              Arunsparrow
              Apr 7, 2021
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              Address: Chennai,beasant Nagar

              My login id:[protected]
              FE882885

              My id terminated by delay order that is not my problem i was struggling in traffic because my area was offeceted by election so traffic is high plss reactive my account
              Zomato customer support has been notified about the posted complaint.
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                A
                amansinh3567
                Apr 6, 2021
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                Website: Zomato.com

                I ordered stuffed chicken breast from zomato and then went to pay, when I went to the zomato page the money had been deducted from my bank account and there was no order placed and when I tried contacting support they said no transaction was made.
                Zomato customer support has been notified about the posted complaint.
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                  V
                  Vyom1
                  Apr 6, 2021
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                  Resolved

                  Order id [protected].

                  The food was stale and smelly. Taste was way too bad and the quantity was very less. I need my refund now. They don't even have CUSTOMER support. Really ### service.
                  Jan 14, 2022
                  Complaint marked as Resolved 
                  No steps were taken.
                  Zomato customer support has been notified about the posted complaint.
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                    W
                    Wick2001@
                    Apr 4, 2021
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                    My account is suspended due to BGV issue yesterday what should I do to resolve this..
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                      T
                      time back
                      Apr 3, 2021
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                      Promo code is not working iam trying to contact zomato from three months no one is responding
                      It's showing promo code not applicable on the order
                      Zomato customer support has been notified about the posted complaint.
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                        time back
                        Apr 3, 2021
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                        Iam not able to apply promo codes on zomato it's showing promo code not applicable because of suspicious activity I am trying to contact zomato but no one is responding please help me to resolve my issue
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                          G
                          GLOBAL fitness
                          Apr 3, 2021
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                          I pay 500rs
                          But my id is not active
                          Please active my id
                          Or refund my money
                          Zomato customer support has been notified about the posted complaint.
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                            S
                            Shreya Roy96717188
                            Mar 27, 2021
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                            I ordered food from Zomato today and the food was oily, Bad smell was coming from the fish curry and also looked unfresh. Rice was cold and the daal was also watery.

                            My mobile no. Linked with Zomato app [protected]. Ordered from Bengali food junction - 2× katla thali.

                            Order no [protected]

                            It was my first order from Zomato and I'm having such a bad experience. Also I'm not getting any option to talk with a Zomato customer service agent on the Zomato app. I need compensation. I wasted my 366 rupees on bad food. The restaurant guys are also saying that they sent me good food and not accepting the truth. 😡😡
                            Zomato customer support has been notified about the posted complaint.
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                              Bappadutta8008
                              Mar 26, 2021
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                              Address: Guwahati

                              Dear Zomato,
                              I have ordered from your app many times but this time the food was of worst quality
                              I ordered a pork roll but literally there was very few piece of pork and the entire pork roll was filled with cabbage.

                              And I also ordered chow+pork chilli the pork chilli was supposed to be dry but it was full with gravy and there was literally no salt in it and the taste was worst i had to throw it for such a pathetic taste.
                              I tried to contact Zomato through email and customer chat service but received no response.
                              How are you supposed to make up for this?
                              The order ID is : [protected]
                              Zomato customer support has been notified about the posted complaint.
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                                M
                                mkkmarn
                                Mar 26, 2021
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                                Address: Ambala haryana

                                Sir my name is manoj. Main pichle 1 year se terminate hu mujhe nhi pata ki meri ky galti hai but fir bhi main apni galti ko savikaar krta hu meri Id ([protected]) please ise activate kardo. Main in future zomato ko kisi bhi tarah ki shikayat ka mauka nhi dunga. Please re join my my humble request to you..
                                Thanku
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                                  S
                                  Study Seven
                                  Mar 26, 2021
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                                  I have ordered from Barbique Nation and money deducted but payment could not be processed. Pls see regarding this
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                                    S
                                    Sukrrrr007
                                    Mar 25, 2021
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                                    Address: Avittom hostel Vadackal Alappuzha

                                    I am having a promo code which I got through flipkart.The conditions for satisfying the offer is to buy for a minimum of Rs 400 I applied the coupon and they said the item is below Rs 400.So I added some more food and applied the coupon code.But this time the message from zomato is that the promo code has already been used.But I have not used it or redeemed it.Kindly resolve my issue.
                                    Zomato customer support has been notified about the posted complaint.
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                                      Chandra1729
                                      Mar 24, 2021
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                                      Website: Zomato.in

                                      I have ordered food in zomato but they delivered with low quality.many times i have seen hair in my food.I have complained them.they accepted that and gave refund as credits but later they blocked my account stating suspicious activity.I have quality issue so I approached customer care not for the sake of food or refund.I have asked them to revert my account a many times but they didn't .I want to order foodd but they are not allowing.please help me in this case.
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                                        Chirag574
                                        Mar 23, 2021
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                                        Address: shiv nagar colony Bhiwani

                                        I am chirag from so many months there is not available of Cod option i have talk to your service agent also but i dont have any reaction against it and the delivery boy brings the order late I need any solution as soon as it posible
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