Claimed

Zomato Complaints & Reviews

1
Updated: Jun 1, 2026
Complaints 7935
Resolved
710
Unresolved
7225
Contacts

File a complaint to Zomato

Having problems with Zomato?

File a complaint and get it resolved by Zomato customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Zomato reviews & complaints page 168

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
alawanids
Feb 21, 2021
Resolved
Report
Copy
Resolved

Address: c/o. Mr.Milind Modak,, S. No.9/2, Narhari Cooprative Housing Society, Building no.2, B/19, Erandawane,Pune

Payment made but not confirmed
Feb 22, 2021
Complaint marked as Resolved 
problem solved
Zomato customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    arun tr
    Feb 19, 2021
    Report
    Copy

    Hai my name is Arun TR and my FEID is FE828417. On 18th feb 2021 (yesterday) i achieved earnings more than 400Rs . So As per the rate card i am eligible for 175Rs target pay. But at the end of the day after 12.30am i checked the app but the target pay is not showing, when i went to the help section and opened payout issues the app is showing that i haven't earned the eligible order pay to get target pay . but i already completed it. Kindly find a solution for this ASAP.
    Zomato customer support has been notified about the posted complaint.
    Helpful
    39 other people found this review helpful
    39 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Rohinisrinivas
      from Hyderabad, Telangana
      Feb 18, 2021
      Report
      Copy

      Worst service ever. [protected] is the cancelled order. They have cancelled after amount being deducted from my account. Its been 24hrs and the amount is not credited yet. I had to pay twice from my pocket because of technical glitches of zomato. Worst service.
      Zomato customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        À
        आपला हिंदुस्थान
        from Sambalpur, Odisha
        Feb 18, 2021
        Resolved
        Report
        Copy
        Resolved

        Address: Gurukripa chawal navjawan mitra mandal yashawant nagar goregaon west

        Respected sir/madam

        (FE822231)Mai zomato to me kam karna chata hu mere se ek order delay ho Gaya tha fir usko bad mera I'd terminated ho gaya muje zomato me fir se kam karna hai please mera I'd chalu karo please
        Feb 18, 2021
        Complaint marked as Resolved 
        Zomato customer support has been notified about the posted complaint.
        Feb 18, 2021
        Updated by आपला हिंदुस्थान
        Not resolved complaints
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          À
          आपला हिंदुस्थान
          from Sambalpur, Odisha
          Feb 18, 2021
          Report
          Copy

          Address: GOREGAON WEST
          Website: Delivery partner

          Please activate my zomato rider I'd [FE822231]...I am a poor student. Please help me Sir...Activate my zomato I'd
          Hide full review → please sir mera I'd chalu karo
          Zomato customer support has been notified about the posted complaint.
          Feb 18, 2021
          Updated by आपला हिंदुस्थान
          Please mera I'd block hua hai please chalu karo

          Feb 18, 2021
          Updated by आपला हिंदुस्थान
          Please help me
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            C
            chandudharna chandudharna
            from Noida, Uttar Pradesh
            Feb 18, 2021
            Report
            Copy

            Am chandudharna my number [protected] my complaint is on February 3rd I didn't order any thing but bill as generated 609 rupees... by zomato order what is this please help me its very urgent...
            Zomato customer support has been notified about the posted complaint.
            Feb 18, 2021
            Updated by chandudharna chandudharna
            Please
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Pyarelal Chauhan
              from Powai, Maharashtra
              Feb 16, 2021
              Oct 2, 2024
              This thread was updated on Oct 2, 2024
              Resolved
              Report
              Copy
              Resolved

              I'd Terminated

              Address: Koparkharine Gaon Sector 19 Navi Mumbai 400709

              Hi team,
              This is Pyarelal Chauhan. I am working with your Company last 2year. But last 7 month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

              Name: Pyarelal Chauhan
              ID: FE245300
              LOCATION: VASHI
              City: Mumbai


              Regards,
              Pyarelal Chauhan...
              Helpful
              660 other people found this review helpful
              660 found this helpful
              172 Comments
              Report
              Copy
              C
              challa siva
              Feb 16, 2021
              Report
              Copy

              I am SIVA from visakhapatnam, madhurawada

              one of the customer of zomato

              Today (16 FEB 2021) I have ordered(order no. [protected]) my dish on zomato and my delivered was on time but delivery boy had asked my phone and without my involvement had rated himself as five star.

              delivery boy name :karri paidiraju
              delivery boy from visakhapatnam

              I kindly request concerned authority to take action against delivery boy
              Zomato customer support has been notified about the posted complaint.
              I Am an Employee in Bike rider FE970040 Zomato Machilipatnam our TL is Not Supportive and Cooperative joined 1 month before . At first the rate card was ok . But now its 12 Rs where every one else is getting 40 rs.. Suffering to Survive with raising petrol prices. plz do the needful ..
              Helpful
              1 other people found this review helpful
              1 found this helpful
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                akhilakki
                Feb 16, 2021
                Report
                Copy

                I have ordered a 3 mini biryani which costs 275.25
                From Mustafa restaurant
                In bodupaal, Hyderabad.
                I didn't got my order delivered since yesterday
                I want my money refunded
                As soon as possible.
                Zomato customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  G
                  gamers Ingh
                  Feb 14, 2021
                  Report
                  Copy

                  My zomato id was terminated
                  Please help me sr/mem
                  I'm very poor men
                  Next time I'm not doing any mistake
                  Please unblock my account
                  Please please please...
                  My phone [protected]
                  My partner id (fe401315)
                  Zomato customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    Deep10971097
                    Feb 14, 2021
                    Report
                    Copy

                    Please activate my zomato rider I'd [protected]...I am a poor student. Please help me Sir...Activate my zomato I'd
                    Zomato customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Ashvani gupta
                      Feb 13, 2021
                      Report
                      Copy

                      Address: NAVAL COASTAL BATTERY VISAKHAPATNAM

                      I ordered for burger cost of 196 and choose payment option through upi than confirm the payment from my bank account and money deducted from bank but order not placed.. upi ref no[protected]
                      Zomato customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Author Rahul Singh
                        Feb 12, 2021
                        Report
                        Copy

                        Since long time I am trying to contact them regarding my frund but they are giving any response if this is digital situation in my country they kick them, I just need my refund me w their robot 🤖 is here to text
                        They even forget my refund money that was 296
                        Zomato customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          J
                          jayant iglesias
                          Feb 11, 2021
                          Report
                          Copy

                          Address: Bengaluru

                          My 1st complaint is against order no [protected] and 2nd complaint is against order no [protected]
                          Zomato customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Ajikumar7
                            from Ghumarwin, Himachal Pradesh
                            Feb 11, 2021
                            Report
                            Copy

                            I ordered food from sethi tikka jaipur on 10/2/2021 through zomato . The first transaction failed order no. [protected] order total rs 675 .
                            Second Transaction was successful and I received my order but I want the refund of my failed transaction which was debited from my bank account Rs. 675. Kindly help thank you. Screenshot attached
                            Zomato customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              T
                              Tushhhhh
                              from Agra, Uttar Pradesh
                              Feb 10, 2021
                              Report
                              Copy

                              I ordered from zomato and applied the PAYTM100 cashback. My order was for rs 476 and my order number is [protected] and I didn’t get any cashback. When contacted the customer care they asked if my numbers were same, i said no and they said then i wont get the cashback, I asked where was it written that the numbers should be same, they had no answer for the same i requested them to send me the screenshot for the same but no information was provided. Zomato has been doing the same with a lot of customers. Customers have been fooled around and an action should be taken against the same. Please provide help
                              Zomato customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                swaw
                                Feb 10, 2021
                                Report
                                Copy

                                Zomato Complaint Status Update [ID: 2799306
                                Zomato customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sameer Ali77124
                                  Feb 10, 2021
                                  Report
                                  Copy

                                  My ID was activated last night and when i was about to go for my first order today, it shows BGV failed account suspended dear Zomato please help this is my first job.I paid the onboarding fees by taking loan from the Neighbours and if my family gets to know that my id has been suspended, they'll never ever give me money to join any job ever again please help please activate my id
                                  Zomato customer support has been notified about the posted complaint.
                                  ID no-(FE1554778) sir meri new joining hai, online jane ke baad (bgv suspended failed) dikha raha hai, muze kam ki bahot jarurat hai, sir meri ID chalu kar do please.
                                  Helpful
                                  14 other people found this review helpful
                                  14 found this helpful
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sagar as
                                    Feb 9, 2021
                                    Report
                                    Copy

                                    Am writing to you to raise an issue about: Online Food Odering

                                    The issue that I have experienced was: Today order food is spoilt 2nd time this was happening

                                    It occurred on: 9/02/2021

                                    Give money back in my original source

                                    I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

                                    Yours faithfully,

                                    Sagar Ashiyani

                                    Order Number: [protected]
                                    Mo no. [protected]
                                    Zomato customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      ARNAB BHUIN
                                      from Delhi, Delhi
                                      Feb 9, 2021
                                      Report
                                      Copy

                                      I was at puri station on 8 feb to catch up my train at 11 am. So i ordered food from zomato, but after 30 min of order zomato didn't recruit any zomato valed to pickup my order and my order was late. Because i have to catch-up my train and the order was late so i decided to cancel my order. And it was a prepaid order so zomato charged my money as a cancellation fee.
                                      But as the order was late and i have my train so that's why i cancelled the order otherwise i missed my train.
                                      I want my money back.
                                      Zomato customer support has been notified about the posted complaint.
                                      Feb 09, 2021
                                      Updated by ARNAB BHUIN
                                      Here is my order id-[protected]
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit