Zomato Complaints & Reviews

Hi, i have registered my restaurant on zomato about a month ago but i do not receive any response from zomato team regarding that, please help....

I have placed an order of Rs 927.50 in star briyani, velachery through zomato on 14th october 2020. Made an online payment of the said amount, at first i didn't get the acknowledgement from zomato so placed the order again (second time) and got the reference no. (IGAJQCCLZ3) for this only. But the amount is debited twice from my account. Kindly rectify this and suggest how to get my money back as the amount is about Rs.927/- which is not...

सर मैं राहुल सोनी मैं पिछले 2 साल से Zomato परिवार के साथ मिलकर काम कर रहा हूं। सर मैं आज आपके पास बहुत मजबुर हो कर ईमेल कर रहा हूँ। हमसे उम्मीद है कि आप हमारी समस्या को दूर करेंगे।...

Please reactivate my id FE617334 two times my account blocked due to not wearing thsirt...i didint wear bcoz i didnt get that what will i do..i called my TL he say to come and collect..when i went there is no name in the list so i didnt get that...two times blocked due to not wearing assets..its ur mistake.. after that my location changed and am getting only long trips so that time i cant deliver so i denieled the order again that order assogning...

Order ID : [protected]
I ordered from Zomato on 08/10/2020 at 9:30 PM. When I received my order, I was totally shocked because the order was completely incorrect. Items were missing and moreover the order delivered was burnt and undercooked.

On chatting with Zomato support, I was told time and again that their support team is busy and to email them. I sent and email that day itself and in the upcoming days to follow as...

Hi team,

I have plavced the order, money deducted but order not placed. Showed as session timed out .

Please refund the amount

Phone no: [protected]...

Zomato locked my account saying it suspicious but i only ordered food and food was bad when i complained they did nothing and later blocked my account. Tried everything nothing worked. Twitter customer support email nothing worked

Zomato account linked to [protected]@gmail.com...

My zomato pro membership which was cancelled on 30 September i still haven't got refund for it yet its been more than 10 days and zomato customer care keeps making excuses all the time please help in getting my refund quick please....

Hello ser my id terminate plz my id rejion my mobile number [protected] ser mera promise hai agge se meri koi complant nhi ayegi apko or me pura dhyan se kam kruga ser plzzz...

Mera account high cumulative scores ki vajah se ban kar diya gaya jah tak me chanta ho meri selfie 90% ok hai delivery timing 92% hai
Aja tak koi Furd nahi kiya hai customer ki taraf se koi shikayat nahi hai fir yah company walo ko kya personal problem hai meri id [ FE851389 ]hai mera phone no. [protected] hai and one more thing muje apa ki company me matar 22din hoye hai kam se kam kisi ko 30days ka time period milna chahiye na kam...

I have ordered from Zomato, the order should reach by 10:37 pm on 10/10/2020 but still, i did not receive any order from zomato, I talk to their support executive but the response from them is not good. The partner restaurant offered a 45min delivery timeline and we ordered from there because we needed food on time. And still order has not delivered....

Payout not received in bank account 3weeks plz payout my receive bank account...

I had placed an order with Zomato which had to be delivered at Malad (E) location in Mumbai and my location was at Navi Mumbai. But for some confusion the order that zomato got had the delivery for Navi Mumbai, I tried connecting with delivery guy who said he will try to help me by getting the rider team of Zomato to connect with me which they did. But the lady at the other end was not able to provide any solution and at the end just cancelled...

Hi. I had a cake from ashok vihar new delhi. I paid online. The First transaction was incomplete so I paid again. But the money got deducted from my account....

I have order for food item in zomato on 10 july 2020 for an amount of ₹172.5. I have opted for upi payment via phonepe. Money has been deducted from my account but my transaction is failed. I haven't received any refund till now.
My refund id - rfnd_fea8a3cmngcxks...

On 30th Sept, 2020 at 11:45AM.
My order was cancelled by Jusba restaurant, Irimpanam, Ernakulam, Kerala and my order was paid through UPI. Later i got a message from Zomato saying that the refund will be initiated within 7 working days and i haven't received my refund of Rs151 yet. What's this ZOMATO ??
Now its more than 7 days and i was waiting for my refund till yesterday and there is a no sign of refund. Pls help me out and...

I ordered a mutton fry from zomato instead they delivered chicken gravy.

Hotel from which i ordered is hotel new janta. Previously they also did the same mistake and for that zomato agreed on that.

Now the same situation has arisen and zomato is denying the claim that order was wrong.

I have shared photos of chicekn in zomaoto chat and also raised complaint on zomato email id. Now i seek justice...

I have 318 Zomato credit balance but while ordering there are no option to use Zomato credit balance.I sent mail to Zomato many times but no one responded and big point is I am Zomato gold pro customer wowwww.No one care in zomato.

you guys only make fool the customer, and customer who bought Zomato pro they are big fool because no support from zomato.I already logout from Zomato and in future I suggest to my all friends that...

My Zomato id terminated plliz activet my id...

Hello Team,

Order ID is [protected].
I have ordered yesterday from MFC, Panchpakhadi and paid Rs.520

I have not received the order and still got an email that your has been delivered, which is very surprising.

I continuously tried to reach out to Valet but he was not picking up my calls and then he diverted his call to another number and also cut the calls.
I have also dropped an...