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Updated: Nov 26, 2025
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Zomato reviews & complaints page 169

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D
Denasar
from Delhi, Delhi
Dec 17, 2020
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Upi payment fail

Address: Tezpur

Two time debited on my account.But Transaction is showing Failed.I got the one transaction back, and I have not received one more transaction, so please check and reverse my Payment.
Thankyou
Hangoma Basumatari...
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3
3608 jeeva Sm
from Delhi, Delhi
Dec 16, 2020
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Im a new eider in Zomato it's my second day in Zomato delievery but my id is disabled without any proper reason worst experience
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    S
    sample sudee
    from Powai, Maharashtra
    Dec 15, 2020
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    Address: Bengalore

    I'd block not login 6days complete plz open my ID 896264
    Num [protected]
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      F
      Fahad farid shaikh
      from Powai, Maharashtra
      Dec 15, 2020
      Jul 23, 2023
      This thread was updated on Jul 23, 2023
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      Payout Not Received

      Address: Chandresh chhaya mira road east

      Dear Zomato, I Didn't Get My Payout Of Previous Week Only Cash In Hand Was Deducted And Nothing Is Given To My Bank Account I Calculated There are 1200 left which zomato should pay on my bank account But I Didn't received That Now 2 days has been forwarded please do something Other Issue Zomato Solved In A Hour And This issues I Updated Tommorow And They Are Doing Nothing...
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      A
      Arlene D'silva
      Dec 15, 2020
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      Order No: [protected]

      I placed an order for Waffles . Order Amount 272rs.
      The order delivered was foul smelling and bad tasting, hence could not eat the same. I went onto customer care chat support, a representative connected, for 3 hours i waited for the representatives to reply, but there was no response.

      Have left multiple mails on zomato support, but no response.

      THIS IS NOT ACCEPTABLE!
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        M
        MANJUNATH KM
        from Powai, Maharashtra
        Dec 15, 2020
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        Address: Zomato service in Bangalore

        I observed worst delivery service from Zomato and quality of food delivery is not good, and responce for customers facing issues like food quality also not addressing.
        Please find attached images while receiving food.

        And even few biriyani rice stick to delivery boy fingers.

        It's totally bad Experience ever with Zomato and this kind of service will leads to food quality issues and health issues for consumers.
        For reference:
        Zomato Order I'd: [protected].
        Mail reference number: Re:[## 6777126 ##] Spelling issue with my order
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          K
          Karunakarunakaruna
          Dec 15, 2020
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          To my account live chat option is not showing. I ordered special chicken biriyani and buttermilk but I received buttermilk and only biryani without chicken like veg biryani. This is order number: [protected]. If I send mail no one respond after 48 hours also. if I contact live chat from my friend mobile, live chat agents telling me to chat from same account. Live chat option is not available then how i contact from same account? Madhav is my name. I attached the screen shots for live chat agents is not responding i contacted soo many times names shwetha, sumedha, sumit and mansi. Please take serious action on above agents. I've all the chat records.
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            M
            Md Lala khan
            Dec 15, 2020
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            Address: Hyderabad.Telangana

            Its been 3 days now my Id FE929802 is in inactive mode .Please activate it .I am new joinee in zomato .
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              S
              shailendra98k
              from Delhi, Delhi
              Dec 13, 2020
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              I have ordered food from zomata under the order ID [protected] on December 13, 2020 at 1:57 PM. The money amount of Rs 311.25 got deducted from SBI Accounted but the transaction still shows incomplete.
              There has been no reverse transaction for the failed transaction so far.
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                M
                Manjunathnaidu
                from Powai, Maharashtra
                Dec 12, 2020
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                In Zomato chat with Mr.Naman agent misbehavior while chatting
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                  S
                  santhosh mudiyala
                  Dec 12, 2020
                  Resolved
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                  Resolved

                  My ID :- FE912791
                  sir actually my ID is suspended due to bgvfailed. Please activate my ID
                  +1 photos
                  Dec 12, 2020
                  Complaint marked as Resolved 
                  Actually I'm raised the ticket 8 days back that time not activate I'm again reopened the ticket but not activate my ID I'm still waiting for activation ticket number :-33758759 they are responded but not activated after that I'm waiting some days again raised the ticket ticket number :- 34025328 again same response but not activated. So this is my problem please activate my ID as soon as possible Thank you sir/maam
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                    I
                    Iana Alva Estrella
                    Dec 10, 2020
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                    Pleaseee Refund the money because I am not aware of the website that is been written to said in my account i just want the money back and Unsubscribe I need the money for online classes please
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                      D
                      Dheerajsingh11
                      from Ambad, Maharashtra
                      Dec 9, 2020
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                      Address: 1, Babasaheb Ambedkar Nagar, Mumbai, Maharashtra 400012

                      I am dheeraj, 2 month ago I thought to join zomato as delivery boy so I deposited security money of RS.500 as per there company norms. But I didn't joined nor I had collected any assests that is given by zomato to delivery boy at time of joining. When I asked them to refund my money they denied and told me to collect assests instead of money. But as per they policies I am eligible for refund. It's been 2 months now but they aren't responding. Please look into the matter and expose this scam.
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                        V
                        Varunika Rawat
                        from Powai, Maharashtra
                        Dec 9, 2020
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                        Address: 16-F,pkt B-8,mayur vihar phase 3,delhi-110096

                        I placed an order on 3rd of december but the order i recieved was wrong and hence I applied for a refund. It has been 5 days but i haven't received the payment yet, even though the company says that they've initiated the refund on 4th December. Also, I'm not able to reach out to paytm customer support regrading the same.
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                          M
                          Md imran ahmed
                          from Powai, Maharashtra
                          Dec 8, 2020
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                          Address: Karntaka (Gulbarga )

                          My zotomo id disable sir plz help me
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                            F
                            Fahad farid shaikh
                            from Powai, Maharashtra
                            Dec 7, 2020
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                            Address: Mira road east

                            My id has been disabled due to high denials and assets not collected
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                              E
                              EARN_BY_FACEBOOK
                              Dec 7, 2020
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                              Address: Dhanbad jharkhand india

                              I ordered for the first time from zomato on 5 dec at 6:15 pm . While ordering I applied a promo code welcome 125, which give a discount of 100 rupees and paytm cashback of 25 rupees. But I don't get my paytm cashback till now. I amount is small but it's our right to claim. "Jago grahak jago "
                              Zomato customer support has been notified about the posted complaint.
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                                L
                                Lureey Moh Lurri Ko
                                from Powai, Maharashtra
                                Dec 7, 2020
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                                Zomato customer fraud

                                Address: Burari

                                Sir Mene 6th October ko 10.09pm ko ek order delivered Kiya tha Jo costumer ne fake chat karke order not delivered Kara Diya or mere pore din Ki mahanat kharab Kar di 235rs Ki panalty laga di Mujhse phucha BHI nhai Ki order delivered Kiya ha nhai mere pass costumer Ki recording BHI ha sir please help kijiye sir please...
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                                prathamesh gupta
                                from Powai, Maharashtra
                                Dec 6, 2020
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                                Hi,

                                It's a sad thing that it has come to this. I am a zomato gold member and have been facing queries in my orders for the past week and zomato's customer services are pathetic and useless and haven't been helping me resolve any issue.
                                My order number [protected] was undelivered and some other order got delivered worth less than half the value and more importantly something that I didn't even order.
                                I have been emailing on [protected]@zomato.com for all the queries without any resolution or even a decent response.

                                It's a road to lawsuits and failure if this continues.

                                Regards,
                                Dr Prathamesh Gupta
                                Zomato customer support has been notified about the posted complaint.
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                                  R
                                  ramteja36
                                  from Hyderabad, Telangana
                                  Dec 6, 2020
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                                  Address: Hyderabad
                                  Website: Zomato.com

                                  This happened few months ago, I've order food from one hotel & it turned out to be tasteless, then I gave a bad review about that hotel.zomato customer guy called me & I've told him the story, he had compensated me with one coupon, which I'm not interested in.
                                  Few days later, unfortunately, I've ordered food from same hotel thinking that they'll provide good food this time, but it turned out to be soo cold, so I gave a bad review again.for this reason, Zomato without any intimation, blocked my account & I called customer care many times & the issue wasn't solved even till date.
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