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Updated: Oct 5, 2026
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Zomato reviews & complaints page 169

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C
Chirag574
Mar 23, 2021
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Address: shiv nagar colony Bhiwani

I am chirag from so many months there is not available of Cod option i have talk to your service agent also but i dont have any reaction against it and the delivery boy brings the order late I need any solution as soon as it posible
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    J
    Jophal
    Mar 22, 2021
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    Hi I am Jophal
    Recently I ordered a meal from Zomato the order was cancelled and the amount was refunded with a coupon ..but I am unable to redeem this coupon
    Zomato customer support has been notified about the posted complaint.
    Mar 22, 2021
    Updated by Jophal     The above picture is shown every time I try to use the code
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      R
      Ramjith990
      Mar 20, 2021
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      Today (20/03/2021) I have ordered food from hotel paradise cochin kerala. At time of delivery the delivery boy (Jithu Shaji) shouted with abuse words while i asked for why you late, and last he came out from his bike to hit with his helmet. I am living with family, the delivery boy shouted very badly with abused words in front of my small child and wife. I have the cctv footage regarding this issue, i will raise complaint to police station with CCTV footage if i dont get a positive response from your side. Now why zomato like a Gunda.. Soo worst situation. Very pathetic
      Zomato customer support has been notified about the posted complaint.
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        S
        Sãñjáý Dâs
        from Imphal, Manipur
        Mar 20, 2021
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        Upi reference no.[protected]
        My refund got failed.
        Zomato customer support has been notified about the posted complaint.
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          R
          R Varshney
          from Noida, Uttar Pradesh
          Mar 20, 2021
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          I ordered food from zomato and some items were missing so I contacted delivery boy as well as zomato but nobody addressed the problem. It was so embarrassing in front of my guests and had to order from nearby place to compensate food. Zomato service is so pathetic, they did not do anything about it. I want my complete refund with the apologies.
          Zomato customer support has been notified about the posted complaint.
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            M
            Mitho
            Mar 19, 2021
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            Address: 218-G Ranjit nager, Seona road patiala

            Name - Manpreet Singh
            Fe I'd - 160822
            Location - tripuri.
            City - Patiala, Punjab
            Zomato customer support has been notified about the posted complaint.
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              Z
              Zomatadhdfaddfsdfgfadfsd
              Mar 19, 2021
              Resolved
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              Resolved

              Wow Momo, Sent Me Stale, And Half Sized Au Gratin, Zomato Refused To Either Replace Or Refund Me For That Order. They Wasted 1.5 Hours Of Mine And Did Nothing.
              Mar 19, 2021
              Complaint marked as Resolved 
              No description. i deleted my zomato account, problem solved, swiggy is far better
              Zomato customer support has been notified about the posted complaint.
              Mar 19, 2021
              Updated by Zomatadhdfaddfsdfgfadfsd               Order Number: [protected]
              Mar 19, 2021
              Updated by Zomatadhdfaddfsdfgfadfsd               I was rude with them also, just FYI because I was terribly frustrated
              Mar 19, 2021
              Updated by Zomatadhdfaddfsdfgfadfsd               I have deleted my Zomato account. No longer associated with them.
              Swiggy is way better.
              Thye give a no questions asked refund
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                S
                sumitshr2000
                Mar 19, 2021
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                Address: Indrapuram Ghaziabad

                I order food through Zomato at around 10:00 PM. i called delivery boy for the confirmation and he agree for the delivery its now 1:37 foos is still not in. Also there is not listner from zomoato as they are using boot based customer care center which is of now use.
                Zomato customer support has been notified about the posted complaint.
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                  A
                  Amrita Chhatwal
                  Mar 17, 2021
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                  I tried placing an order on 6th Feb for 448.50/.The payment Zomato payment page showed as 'Payment Declined'.Contacted my bank and they confirmed twice on email that the payment is correctly credited to Zomato .Even Google pay reflected payment confirmation as credited to beneficiary.
                  Order Number- [protected]
                  Despite contacting Zomato n number of times, they are not refunding the money.They send a standard robotic reply that contact you bank and wait for 5-7 days.
                  Zomato customer support has been notified about the posted complaint.
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                    K
                    Karthikeyapandian
                    Mar 17, 2021
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                    Hi sir,

                    The order id#[protected] was delivered and I kept the item at the customer place as he refused to come out to get the food. I called him for delivering the order but he was drink and abused me bad words. I.kept the order at his home and left .after 1 hour he marked the ordered food was not delivered, he was very rise and used bad words. Now the amount of Rs205 was fined for men it is totally not fair. No.safety for delivery boys . Without investigation they charge fine against delivery boy only. Please take.necessary action .
                    Zomato customer support has been notified about the posted complaint.
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                      S
                      shubham bhaiji
                      Mar 16, 2021
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                      I got a break cake on order . It was my first order on
                      zomato please give me zomato credits for it in my account
                      order no. [protected]
                      Zomato customer support has been notified about the posted complaint.
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                        V
                        Vinay Galande
                        Mar 16, 2021
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                        Address: Nayara fuel pump

                        My order I'd-[protected] my order was full waste quality and spillage all over bag so I want my full instant refund
                        Zomato customer support has been notified about the posted complaint.
                        Mar 16, 2021
                        Updated by Vinay Galande                         I want instant refund on this order it is getting problem with my health

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                          S
                          Swena Shah
                          Mar 16, 2021
                          Resolved
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                          Resolved

                          Hi, on 15/3/21 I made a payment to a wrong restaurant called "180 degrees Radisson" instead of "180 degrees bistro" through zomato. I have paid the latter one again. You will see two 834 amounts deducted. I want refund of the first one
                          Zomato id [protected]@gmail.com
                          Mar 19, 2021
                          Complaint marked as Resolved 
                          Zomato chat support helped and I got my refund
                          Zomato customer support has been notified about the posted complaint.
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                            V
                            Vaibhav Padulkar
                            Mar 15, 2021
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                            Address: Devapur,devapur

                            Zomato members are saying thar they sent money to my upi
                            But I didn't get money in my account
                            This is the refrence number[protected]
                            Transaction ID;202110308111212800110168969188437335
                            Zomato customer support has been notified about the posted complaint.
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                              M
                              Mohammad Shahanawaz
                              Mar 15, 2021
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                              Address: Hyderabad locality Banjara hills (Mohammad shahanavaas ID FE1012428)

                              Hi my name is Mohammad shahanavaas I'm a Zomato delivery boy in hyderabad...yesterday I have done 1 Daniel reason to Daniel is the order size is too large it coudnt fit in my bag so that's y I dany the order just 1 order...then the company disable my id pls sir get me rid of this problem...
                              Zomato customer support has been notified about the posted complaint.
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                                V
                                Vyom1
                                Mar 14, 2021
                                Resolved
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                                Resolved

                                On 12th of March I ordered food from Zomato. Order id [protected]. They delivered smelly food with lots of oil in it. When I tried to complaint against it they didn't have customer service. I emailed them but they didn't reply even after 3 days.
                                Apr 6, 2021
                                Complaint marked as Resolved 
                                No steps had been taken. They say that we will share feedback.
                                Zomato customer support has been notified about the posted complaint.
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                                  C
                                  ckniyaskhan
                                  Mar 14, 2021
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                                  I joined as a zomato delivery partner three weeks ago. Now it shows that my ID has been disabled due to BGV failure. I don't know what happned or why this happened. Its not fair to disable or terminate an employee suddenly without any notice and without a proper reason. I uploaded all original documents during joining time and all the information I entered during joining is correct. Still this happened.
                                  Zomato customer support has been notified about the posted complaint.
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                                    A
                                    Aditya Gour
                                    Mar 14, 2021
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                                    Address: jabalpur

                                    Today I ordered chicken biryani from the hyderabadi biryani house jabalpur.The delivery boy came for the delivery and delivered wrong parcel to me.I tried to contact him several times but his phone is going busy .He could have came back and take the wrong parcel and can deliver the correct one but he did not do it.Please look into the matter.I am jabalpur residents haathitaal colony jabalpur.
                                    Zomato customer support has been notified about the posted complaint.
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                                      G_20
                                      Mar 13, 2021
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                                      My order order no:[protected] was canceled by the delivery agent claiming that the delivery guy had called me and i had not picked up.this is completely false since i received no missed call and previously no delivery agent had any problem reaching my adresss.when i enquired regarding the refund zomato said that they were unable to do so since it was my fault that i had not picked up my phone
                                      Zomato customer support has been notified about the posted complaint.
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                                        K
                                        Kuttyvijay
                                        Mar 11, 2021
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                                        Address: Velachery

                                        My Zomato I'd is unblock me.
                                        Zomato customer support has been notified about the posted complaint.
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