Zomato Complaints & Reviews

Hi I am Jophal
Recently I ordered a meal from Zomato the order was cancelled and the amount was refunded with a coupon ..but I am unable to redeem this coupon

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Mar 22, 2021

Updated by Jophal The above picture is shown every time I try to use the code

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Today (20/03/2021) I have ordered food from hotel paradise cochin kerala. At time of delivery the delivery boy (Jithu Shaji) shouted with abuse words while i asked for why you late, and last he came out from his bike to hit with his helmet. I am living with family, the delivery boy shouted very badly with abused words in front of my small child and wife. I have the cctv footage regarding this issue, i will raise complaint to police station with CCTV footage if i dont get a positive response from your side. Now why zomato like a Gunda.. Soo worst situation. Very pathetic

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Upi reference no.[protected]
My refund got failed.

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I ordered food from zomato and some items were missing so I contacted delivery boy as well as zomato but nobody addressed the problem. It was so embarrassing in front of my guests and had to order from nearby place to compensate food. Zomato service is so pathetic, they did not do anything about it. I want my complete refund with the apologies.

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Address: 218-G Ranjit nager, Seona road patiala

Name - Manpreet Singh
Fe I'd - 160822
Location - tripuri.
City - Patiala, Punjab

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Wow Momo, Sent Me Stale, And Half Sized Au Gratin, Zomato Refused To Either Replace Or Refund Me For That Order. They Wasted 1.5 Hours Of Mine And Did Nothing.

Mar 19, 2021

Complaint marked as Resolved

No description. i deleted my zomato account, problem solved, swiggy is far better

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Mar 19, 2021

Updated by Zomatadhdfaddfsdfgfadfsd Order Number: [protected]

Mar 19, 2021

Updated by Zomatadhdfaddfsdfgfadfsd I was rude with them also, just FYI because I was terribly frustrated

Mar 19, 2021

Updated by Zomatadhdfaddfsdfgfadfsd I have deleted my Zomato account. No longer associated with them.
Swiggy is way better.
Thye give a no questions asked refund

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Address: Indrapuram Ghaziabad

I order food through Zomato at around 10:00 PM. i called delivery boy for the confirmation and he agree for the delivery its now 1:37 foos is still not in. Also there is not listner from zomoato as they are using boot based customer care center which is of now use.

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I tried placing an order on 6th Feb for 448.50/.The payment Zomato payment page showed as 'Payment Declined'.Contacted my bank and they confirmed twice on email that the payment is correctly credited to Zomato .Even Google pay reflected payment confirmation as credited to beneficiary.
Order Number- [protected]
Despite contacting Zomato n number of times, they are not refunding the money.They send a standard robotic reply that contact you bank and wait for 5-7 days.

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Hi sir,

The order id#[protected] was delivered and I kept the item at the customer place as he refused to come out to get the food. I called him for delivering the order but he was drink and abused me bad words. I.kept the order at his home and left .after 1 hour he marked the ordered food was not delivered, he was very rise and used bad words. Now the amount of Rs205 was fined for men it is totally not fair. No.safety for delivery boys . Without investigation they charge fine against delivery boy only. Please take.necessary action .

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I got a break cake on order . It was my first order on
zomato please give me zomato credits for it in my account
order no. [protected]

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Address: Nayara fuel pump

My order I'd-[protected] my order was full waste quality and spillage all over bag so I want my full instant refund

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Mar 16, 2021

Updated by Vinay Galande I want instant refund on this order it is getting problem with my health

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Hi, on 15/3/21 I made a payment to a wrong restaurant called "180 degrees Radisson" instead of "180 degrees bistro" through zomato. I have paid the latter one again. You will see two 834 amounts deducted. I want refund of the first one
Zomato id [protected]@gmail.com

Mar 19, 2021

Complaint marked as Resolved

Zomato chat support helped and I got my refund

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Address: Devapur,devapur

Zomato members are saying thar they sent money to my upi
But I didn't get money in my account
This is the refrence number[protected]
Transaction ID;202110308111212800110168969188437335

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Address: Hyderabad locality Banjara hills (Mohammad shahanavaas ID FE1012428)

Hi my name is Mohammad shahanavaas I'm a Zomato delivery boy in hyderabad...yesterday I have done 1 Daniel reason to Daniel is the order size is too large it coudnt fit in my bag so that's y I dany the order just 1 order...then the company disable my id pls sir get me rid of this problem...

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On 12th of March I ordered food from Zomato. Order id [protected]. They delivered smelly food with lots of oil in it. When I tried to complaint against it they didn't have customer service. I emailed them but they didn't reply even after 3 days.

Apr 6, 2021

Complaint marked as Resolved

No steps had been taken. They say that we will share feedback.

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I joined as a zomato delivery partner three weeks ago. Now it shows that my ID has been disabled due to BGV failure. I don't know what happned or why this happened. Its not fair to disable or terminate an employee suddenly without any notice and without a proper reason. I uploaded all original documents during joining time and all the information I entered during joining is correct. Still this happened.

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Address: jabalpur

Today I ordered chicken biryani from the hyderabadi biryani house jabalpur.The delivery boy came for the delivery and delivered wrong parcel to me.I tried to contact him several times but his phone is going busy .He could have came back and take the wrong parcel and can deliver the correct one but he did not do it.Please look into the matter.I am jabalpur residents haathitaal colony jabalpur.

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My order order no:[protected] was canceled by the delivery agent claiming that the delivery guy had called me and i had not picked up.this is completely false since i received no missed call and previously no delivery agent had any problem reaching my adresss.when i enquired regarding the refund zomato said that they were unable to do so since it was my fault that i had not picked up my phone

Zomato Complaints & Reviews

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Zomato reviews & complaints page 169

Unable to use the coupon code

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Delivery boy shouted with abused words and came to hit with helmet

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My refund got failed

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Missing items from my order

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Please activate my zomato rider I'd...my I'd terminated few months. I'm poor student. Please help me Sir...Activate my zomato I'd

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Sent Incorrect stale item Zomato refused to replace or refund

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Food Delivery poor

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Money debited from a/c but not refunded by Zomato

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Delivered food marked as not delivered

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Received bad food

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6 roti 1 dal fry burnt spilled cooled waste quality food

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Refund for payment to wrong restaurant

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About refund from Zomato

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Id disable

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Food delivered was unsatisfactory and no customer support.

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ID disabled due to BGV failure

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Wrong parcel delivered

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Refund for order which was canceled by the delivery agent

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Id unblock me

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Please my id has been enable kr dijiye,taki mai log in ho sakun.

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