Zomato Complaints & Reviews

Hello Team,

Order ID is [protected].
I have ordered yesterday from MFC, Panchpakhadi and paid Rs.520

I have not received the order and still got an email that your has been delivered, which is very surprising.

I continuously tried to reach out to Valet but he was not picking up my calls and then he diverted his call to another number and also cut the calls.
I have also dropped an...

It's been already more than 40 hours have passed there's no update and any solution about this issue....

This is arjun.s ordered food on 21 st sep 2020 night at 9.50pm at five star chicken c.v.raman nagar. After some time reced mesg as your order declined and your money will be refunded. It's been 14 days still there is no need about my refund. Total amount is 547.95 and paid via Paytm. kindly refund to my bank account asap....

I responded and took the call.

The delivery boy asked me the location of my home as the address shown was wrong in his application. So, I redirected him to the correct address.

He said "Sorry mam, the order can't be delivered as the address in my application is wrong." I said him to deliver to the correct address. He denied and said talk to the company.

Ideally, the delivery boy was at fault. So,...

#Zomato Mera FE Id 329630 mera name Habibur Rahaman Gurgaon se baat kar raha hu sir mera sath ak problem huya hai ki ak order ko customer ko delivered kar ne ke bad customer complent kiya usko order nehi mila but may order ko customer ke hat may diya and customer ke naam pucha tha uske baad delivered kiya hai location par . Order ID hai [protected] but mera id disabled kardiya hai or Joo Hamai TL Hai ooo Phone nehi utha hai nahi koi reply...

On 30th September, 2020 at 8:35 pm I ordered from dominos, Gachibowli, Hyderabad. The restaurant accepted my order. I had one zomato coupon so I applied that and rest I paid through UPI. I tried to call the restaurant but the number was switched-off. After 10-15 minutes I was going to track the order but it says, " This order with dominos pizza was declined".

Then I went to coupon section, the coupon was back but my upi money...

[protected] order id.
Ordered for half tandoori chicken but received only one piece. Contacted zomato support and they have refunded 92 Rs(paid 174 rs).
My question is even if parcel was exchanged, how come one piece of chicken comes under quarter chicken category? Every hotel / restaurant provides minimum 2 pieces for quarter chicken and 4pieces for half.
So i[censored] have refunded 92rs that is a worst calculation u people do....

Cake was not good and the delivery boy fraud me. I have already paid a payment online. But the delivery boy name of the person avdesh and mob no [protected] in kharar. Agin take payment when i know i call the person he say nobody give the payment. And the cake was not good and fresh. The resturnet name dumpling bakers and confectioners in mundi khurd in kharar chd

Did you mean: cake was not good and the delivery boy fraud me....

I ordered from zomato for rs 362.99 and i made payment through net banking... I immediately recieved msg that my accout has been debited bt order status was showing that payment is not succesfull... I called all the subways present in my city to confirm order bt the order wasnt placed so i reordered with fresh amount debited from my account... So kindly resolve my first payment issue which has been deducted from my account...

Dear sir / madam,

I am writing to you to raise an issue about: online food odering

The issue that i have experienced was: i had placed an order with zomato for dominos pizza and they had accepted my order placed for 362 (Attached payment details below).

The hotel never sent the food nor did they cancel my order full night. I kept requesting zomato to either get my food delivered or cancel my order...

Dear sir
I am dimpu singh. Today am ordering the pizza with coke, pizza is delivered at time but coke is not given by service provider....

Yesterday i ordered pizza via zomato from dominons and the the amout of rs. 190.06 was deducted from my account but the transaction shows its incomplete, the pizza for that transaction was not delivered and again i had to make new transaction. I kindly request zomato / dominons to revert my money back which was debited and the transaction was left incomplete....

Date of 8th September 2020. I got order of yasin food inn Andheri. I picked that ordered id no 3433 and 8065 multiorder. After that 20 to 25 Zomato boys comes to me and snatch my order. And they said Zomato strike is going on u can't delivered this food. And they forcefully snatch my mobile and cancelled that multiorder. Then in that situation I didn't understand what to do.they gave back my mobile but they thrown all the food. I was very...

This is with regards to the order number [protected] which was placed on may 28th 2019 at 10:44PM. Unfortunately the order was not delivered and i was told by the zomato customer care people that i would be refunded to the original payment method lazy pay at the next billing cycle. However it has been more than a year and half and refunded has not been initiated.I have contacted the customer support team multiple times on the app and have...

Hi,
I had ordered from zomato multiple times with bitter experience but during lock down i din have too much of a choice but get back to them.. This time it was horrendous.. I had placed two orders one from chennai nivis kitchen and the other from night owl.. Night owl delivery was completed and nivis kitchen delivery never came. And the order was told completed.. I asked the callcenter guy on chat a person named mohd. He called the...

I ordered something from zomato worth 285 rupees, I have the transaction Id as prood, but my order didn't get placed....

We have orderred from lapinos pizza with order no [protected] using card on 25 sept 2020. The ordered delivered was not in good condition and all the food was spilled and must hav been dropped by delivery executive. We have contacted the customer support and they say sorry and cant help. I have spend in 959.96 after all the offers and discounts and want my full refund. My money is not free to forget. We told the customer support to refund...

I ordered a cake and this was the condition when i got it.
The delivery boy didn't handled it properly and all decoration and all vanished infact he made if fall due to which shape of the cake also damaged
And when i asked him about it he said not my mistake ask the restaurant.
And when i asked them they send me the pic of the cake the given to zomato boy and it was all charming.
I wasted my money and also got...

Extremely rude behaviour by zomato valet. I had ordered food on 25th september 2019. The order was running late. The valet was assigned at 12:10pm. I checked the app and the valet was still at the same place at 12:29pm. And the location was far away from the restaurant. I called the valet and asked him what is the issue. From the very beginning he started saying things like "what is the problem if he is stuck at the same place from the time...

Recently i ordered an food online on 22nd sept 2020 and the guy from zomato for deliver the food named akash kawale his phone number:[protected] he saidi had reached takling your order please collect it, so i was busy then i told him to keep at security cabin but he didnt kept there i asked for the delivery to my security gard he told nothing has arrived here so i called him and he told i had given the delivery but nothing was arrived so i...