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Zomato Complaints & Reviews

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Updated: Jun 1, 2026
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710
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Zomato reviews & complaints page 169

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S
Sanjeev Bukki
Feb 8, 2021
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Address: Wakad pune Maharashtra

Sir, mera I'd deactivated huwa hai pls reopen.
Sir, maine order delivery karake return aate vakt mera mobail bike se niche gira isliye screen poori tarike se damege huwa tha. Bhahut sare order cancelled huwa hai. Please sir lockdown ke vajese haalat poori tarah se kharab hai please reopen sir
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    A
    Ayush Chauhan999
    from Indore, Madhya Pradesh
    Feb 7, 2021
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    Order No. [protected], [protected] and [protected].

    No refund received till date. Your app notified refund transaction within 7 working days. Not refunded till now.
    Zomato customer support has been notified about the posted complaint.
    No action taken
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      B
      Baris Biswas
      from Noida, Uttar Pradesh
      Feb 6, 2021
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      Address: Kolkata
      Website: Zomato.in

      I joined the company this week .. today I can't login as the app is showing bgv failed so the account is terminated
      Zomato customer support has been notified about the posted complaint.
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        V
        Venu Sasidharan Lekha
        from Thiruvananthapuram, Kerala
        Feb 5, 2021
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        I love zomato... But for the first time when i pqid thru gpay.. Its not showing the order is completed and my money has gone... Its 695ruppes ill attach the picture of the payment process
        Zomato customer support has been notified about the posted complaint.
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          A
          Arabul Molla
          from Kāmārhāti, West Bengal
          Feb 5, 2021
          Resolved
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          Resolved

          Address: Kolkata....Dlf 1

          Please activate my zomato rider I'd [protected]...I am a poor student. Please help me Sir...Activate my zomato I'd
          Feb 5, 2021
          Complaint marked as Resolved 
          Phone number 8697438630...email I'd [email protected]
          Zomato customer support has been notified about the posted complaint.
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            V
            Vijay Cd
            Feb 5, 2021
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            Address: Brookfield

            My account has been terminated
            My ID FE868185
            Zomato customer support has been notified about the posted complaint.
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              A
              ashraj@1
              from Chennai, Tamil Nadu
              Feb 4, 2021
              Resolved
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              My account has been suspended due to bgv failed

              Address: Chennai

              ID NO :-(FE984622) Actually I'm raised the ticket 6 days back that time not activate I'm again reopened the ticket but not activate my ID I'm still waiting for activation ticket number :[protected] they are responded but not activated after that I'm waiting some days again raised the ticket ticket number :[protected] again same response but not activated. So this is my problem please activate my ID as soon as possible Thank you sir/maam...
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              126 found this helpful
              24 Comments
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              P
              PJ editz
              Feb 3, 2021
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              18Jan-23Jan payment not yet received
              Zomato customer support has been notified about the posted complaint.
              My fe id-fe967029
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                W
                Wilson d souza
                Feb 1, 2021
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                Money deducted twice please refund the extra deducted amount.order number :[protected]
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                  A
                  Achu Rachu
                  from Dharwad, Karnataka
                  Jan 28, 2021
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                  Address: HSR LAYOUT

                  Please check in my not open my account number [protected] please I want to Job Sir [protected]@gmail.com
                  Please I want to my id login please
                  Zomato customer support has been notified about the posted complaint.
                  Jan 28, 2021
                  Updated by Achu Rachu
                  I want to do it again please I want to my account please
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                    B
                    Bahar Adhikary
                    Jan 27, 2021
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                    Resolved

                    Amount deducted from bank but payment failed in Zomato.

                    Website: Zomato

                    I placed an order today at about 7.30 and paid 238.30 rupees for the food from a restaurant called Chopsticks. I paid the amount from Google pay and the amount was deducted immediately yet the Zomato app said payment failed and the order was cancelled. I immediately contacted the customer support but they said that they didn't receive my money and would help me in any other problem i might have but not this. I am frustrated and I need my...
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                    S
                    swaw
                    Jan 25, 2021
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                    Address: Bangalore

                    Hi
                    I have received from my organisation and i tried to take order through the coupen, While submitting, voucher is accepted and the balance amount came to my acccount, while paying the transaction is changed to original amount without coupen and the full amount got deducted, do i have to complaint to my organisation or your team, more than 2 lakhs people from my organisation must have taken the coupen through this scheme, we need to inform the team about it in my organisation, Kindly refund my money from zomato
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                      A
                      akkibhatia
                      from Bengaluru, Karnataka
                      Jan 24, 2021
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                      I ordered Dominos Pizza from Zomato Today on 24 Jan'2021 amounting Rs.1204. Transaction got failed from Zomato page however amount got deducted from my SBI account. Here are the details-

                      Date of incident- 24 Jan'2021
                      Order# -[protected]
                      Resolution- Please process refund of Rs.1204

                      I ordered again and this time orders got placed successfully with order# [protected]
                      Zomato customer support has been notified about the posted complaint.
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                        S
                        Sonakshi Basu
                        from Hyderabad, Telangana
                        Jan 24, 2021
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                        I'm unable to apply promocodes in zomato app.
                        Zomato customer support has been notified about the posted complaint.
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                          S
                          Spartan spart
                          Jan 23, 2021
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                          Background check verification failed

                          Address: No. 9/21 srp koil Street South peravallur chennai 600011

                          My zomato account suspended due to bgv failed. My login I'd FE929907 I just joined a week ago now they suspended my account. I don't know how to reactive my account. Because no one of them came for a background check. I have raised a pack of tickets. But no use for that. I tried to call my city team leader. He is not picking up the call. I deposited 1000 for the job. They simply play with us....
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                          420 found this helpful
                          42 Comments
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                          D
                          Darshn1
                          from Puttur, Karnataka
                          Jan 20, 2021
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                          Address: India

                          Diducted my security deposit, without any reason, and current balance is 696 Rupees,
                          Please solve this.
                          Id : FE939323
                          Zomato customer support has been notified about the posted complaint.
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                            R
                            RachitMalhotra
                            from Noida, Uttar Pradesh
                            Jan 17, 2021
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                            On 17th Jan 2020 at 8:06pm, Rs. 673 were deducted from my Paytm Wallet by Zomato Media Pvt Ltd.

                            I did not place any order, I was not browsing any restaurant, I don't even have the Zomato app on my phone, and Zomato website was not opened on any of my devices.
                            This is a HIGHLY FRAUDULENT activity. Zomato should take extensive measures to prevent this, it could get far worse.
                            Looking forward to earliest resolution, before escalating this further.
                            Zomato customer support has been notified about the posted complaint.
                            Same thing happened to me today.. Paytm simply denied on this and simply asked to contact Zomato ... Surprisingly Zomato don't have any customer care support...only chatbot .. this is really seems fishy and should be taken seriously by the authorities
                            raaz007's reply, Jul 30, 2021
                            Kindly ignore this comment..same has been resolved now.
                            GarryCC's reply, Aug 4, 2021
                            Hi raaz007 Please tell how did u manage to resolve this ?
                            Hi raaz007 Please tell how did u manage to resolve this ?
                            On 20 Feb. 2022 @ 03.53pm, Rs. 1486.10 were deducted from my Paytm Wallet by Zomato Media Pvt Ltd.

                            I did not place any order, I was not browsing any restaurant, I don't even have the Zomato app on my phone, and Zomato website was not opened on any of my devices.
                            This is a HIGHLY FRAUDULENT activity. Zomato should take extensive measures to prevent this, it could get far worse.
                            Looking forward to earliest resolution, before escalating this further.
                            Same issues happed to me today 8th Aug 2022? Can i pls let me know how is this got resolved?
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                            13 found this helpful
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                              H
                              Harshit75
                              from Delhi, Delhi
                              Jan 16, 2021
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                              I received damaged food from Zomato and and they not respond me on chat I also sent them a email but they not respond me from more than 10 days please refund my Full money

                              I received full damaged box I can't able to eat such unhygienic food during covid 19 . I throw it in dustbin.
                              I can't able to contact you in chat support.

                              The details are below-

                              Order Number - [protected]

                              Order Date - january 11, 2021 at 3:23 PM

                              Please refund my money as soon as possible.

                              Please contact me on email please
                              My email [protected]@gmail.com
                              Zomato customer support has been notified about the posted complaint.
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                                G
                                Gaurav Kandharkar
                                from Mumbai, Maharashtra
                                Jan 15, 2021
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                                Address: Someshwar wadi pashan pune

                                My id is terminated so please help me
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                                  S
                                  swaw
                                  Jan 15, 2021
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                                  Address: Villa 140, Cross 3, Phase 1,

                                  Hi
                                  while trying to get the discount through the zomato coupen received from the organisation, it discounted the same first, later refreshed and made me pay full amount for the purchase, i ended up paying full amount and my coupen also got wasted, request you to refund the money i paid through coupen, Rs 500, please find my payment details and coupen number, if the payment is not reimbursed, we may have to take it up through my organisation, thanks in advance, suja
                                  Coupen number, ZOINFYAAADK69QQN
                                  Date of payment: 24th December,
                                  Coupen code: ZOINFYAAADK69QQN
                                  Dec-20 24/12/2020 UPI/[protected]/ZomatoOnlineOrd/zo 651.89 8, 292.59
                                  [protected]@hdfcbank/Adarsh Co-opera/
                                  22 24/12/2020 24/12/2020 UPI/[protected]/Zomato payment/zom 1, 151.89 7, 140.70
                                  [protected]@pa/Paytm Payments/
                                  28/12/2020 28/12/2020 UPI[protected] ZomatoOnlineOrd zo 651.89 8, 292.59
                                  mato hdfcbank Adarsh Co opera
                                  Zomato customer support has been notified about the posted complaint.
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