Zomato Complaints & Reviews

I Was Just Opened My Account on April 6th I was Logged in for 10days Suddenly My Account Got Terminated And My Salary Is In Hold.. So Please Help Me To Release My Salary And Activate my Account Sir Please Help. me
Name: Vel Murugan
Login Number : [protected]...

I am unable to use Zomato credit of my account while ordering online. It kept on displaying 'choose another payment method '. If we are unable to use it, then what is the purpose of giving it??
I have almost hundreds to balance left in it and seems to be useless.. please resolve it....

Sir my I'd has been terminated on 28 March 2023 I am working with Zomato since around 1 year. I don't do any fraud.
My FE I'd (FE1835198)
Zone: Kamanahalli Bangalore...

I ordered food on zomato on 24th may but the food I received was spoiled and gave a foul smell when opened the box, I wanted a full refund on that order so i e-mailed a complaint regarding this, but did not received any response over that mail even after 2days.
My order number is [protected].....

I cannot use the cash on delivery option on my app, but it can be used from my other mobile. Please resolve this issue....

Hello sir
I have been working for 1 year with zomato. I have never given my I'd someone else to use. i am work very well in zomato . Never canceled or denied an order. I used to run my family and my studies by working on Zomato.
can you some help me for unblock my id 🥺
Fe id - fe938627
Phone- [protected]...

Hi team,
This is Nitoo, I am working with your Company last 2year. But last night my ID was terminated while delivering the orders whenever I deliver all the orders on time even I haven't done any fraud and I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

Name: Nitoo
ID: FE1906041
LOCATION: South Delhi 1
City: New Delhi br...

Sir my id verification is on pending. Waiting time (2 - 3 hours but till 2 days completed but still process is on pending. So I want my joining fees refund
My ID - FE2690341...

Hi

I have got the message from my pay later account that the payment is done towards the Gold pro membership of INR 399. I have never initiated this payment and its been activated in my account. I want refund of it. I never initiated the membership purshase, who can zomato do it without my consent. this is a fraud with me.

I need the refund of the amount on immediate basis, otherwise, I will take the legal action...

Hello,
I have placed and order on Zomato with order number [protected] using UPI and surprisingly without delivering the order its showing my order delivered at given location and raised a complaint with customer care and without my approval they raised promocode instead of refunding back my amount to same source when i spoke to customer care executive she was telling me that i have approved for it and i dont have other option instead...

Order crn
[protected]
Source Zomato (pin: 7359)
Reference: [protected]
Shop: wendy
Bill: 52
Fssai: [protected]
Item: crispy chicken burger
Quantity:- 2
Resived only : 1
Amount paid full 234
My phone no: [protected]...

My Zomato I'd has been tarminetd third time without eny issue eny problem i try to connect Zomato customer support team but I didn't get answer then i raised ticket for enable I'd but Zomato team didn't get any answer. Zomato team call me and say your I'd is activated please book gigs and go to work Then I work today and I completed 2 oder after my I'd tarminetd without eny problem and issue please solv this my problem.
Ajay Rathodbr...

I have earned 62 zomato credits by playing ZPL. I want to avail this, but when I was doing so I found my zomato account has been disabled/deactivated (without my consent) when I Dropped a mail regarding this issue on [protected]@zomato, theysaid that I will have to wait for 48 hours and it's more than 72 hours and my zomato account is still blocked. Please activate it before 21st because my zomato credit is gonna expire on 21 st. I have contacted...

Ordered dinner on Zomato's platform for family from Wendy's tonight and after waiting for a while (till about 10:45 PM), the Zomato delivery executive arrived with only 50% of the order. While collecting the order, I told him there are items missing in my order. His rude response was "I don't know anything about what you ordered, I have brought whatever the restaurant handed to me. If you have a problem, complain to customer care" and walked...

I was ordered yesterday from Zomato first time and i was received very bad quality and damage order i was talked to the customer support but they won't help me and disconnected the chat this is not a good behaviour of them i want refund on this order. Ordered I'd [protected]...

Verification pending dikha raha hai please id enable kar di jiye..FE2688995...

This is regarding my order placed on 11 May. My order id is [protected]. I have ordered 2 items from Zomato and paid Rs 661 . I got the wrong delivery when I approached zomato to return the product and refund my money back. They sent me the promo code of Rs 490 with the validity of 1 month . I told them I don't want promo code as this is for one time use with the validity of 1 month instead you give my money back to my source account . After...

This is regarding my order placed on 11 May. My order id is [protected]. I have ordered 2 items from Zomato and paid Rs 661 . I got the wrong delivery when I approached zomato to return the product and refund my money back. They sent me the promo code of Rs 490 with the validity of 1 month . I told them I don't want promo code as this is for one time use with the validity of 1 month instead you give my money back to my source account . After...

I am writing to file a formal complaint against Zomato, an online food delivery platform, regarding an unresolved refund and their mismanagement of a payment issue. Despite my repeated attempts to resolve the matter directly with Zomato's customer support, I have not received a satisfactory resolution or refund.
On 13th May 2023, I made a payment through Zomato's platform for an order using their Zomato Gold service. However, the transaction...

It was 1pm I ordered food, I and my 10 year old brother was waiting for food, expected time of delivery was 40min, I waited for 1hr and called customer executive and they again made me to wait for another 1 hr and later said your order is canceled and refund of amount is initiated. They did it very simple. But I faced many issues later. After order got canceled I went out in search of food but as it was 3:30pm everything was closed and later...