Zomato Complaints & Reviews

Using Zomato gold, I paid in the restaurant, amount got debited from my account but the amount was not reflecting in the dashboard of the restaurant. I paid the amount twice but the amount did not reflect in restaurant dashboard.
Please call me for more details [protected]...

I ordered food on zomato on september 4th 2020 for rs.556.84 (Order id: [protected]) using google pay. The money got deducted immediately from my account but zomato says payment was incomplete and the order was not processed further. I have attached the screenshot of the order and transaction details.

Company: zomato
Order restaurant - burger king (Kalyan, thane)
Order date :[protected] at 6.59 pm
Order...

Hello team,

I have ordered a Moroccan Spice Pasta Pizza - Veg, Crust: Regular Cheese Burst & Chicken Parcel from Dominos which is through Zomato and guess what!!! The package is showing delivered but still it is not delivered to me.

And when i chat with the customer care then you can check it does not look like helping the buyers. So why do you cheat the buyer by not delivering the package. I was very hungry...

I have ordered food from kfc suchitra circle.but the restaurant cancelled the order and my money got deducted and i got a message stating ill receive the refund in 2-7days but its been more than 25days i still didnt receive my refund.I even mailed them at [protected]@zomato.com but still didnt receive any response from them..I need my refund asap
Order number: [protected]
Ordered date :8Aug 2020...

My account is blocked my Zomato without any reason my younger brother has ordered last food and now my account is blocked my email id is [protected]@gmail.com please help me getting it resolved...

Name-Renu, order id-[protected]

I ordered a non veg combo from Shama Dhaba, it had roti, biryani, chicken korma, cold drink.
First thing was the late delivered food to me. When I opened it, the gravy came out from the packing. When the roti was opened, it was burnt.When I opened Chicken Korma, it also had chicken bone, When the chicken biryani was opened, it smelled and it was completely burnt.300ml pepsi written in combo...

Date: 31 august 2020
To: zomato india
Attn: customer service officer
From: ricky ahluwalia

Re: urgent matter order no.[protected]

Dear respected sir/madam,
I bring to your attention an urgent matter relating to order # [protected].

The zomato valet was standing still at a certain location a few hundred meters away from my residence for apprx 10 minutes on the tracking...

I order 4 pizza but your delivery boy Suraj Kant poddar mob.[protected] phone off he didn't delivered my order please refund my money.order no[protected].your service is very poor....

I order through paytm on zomato with the promo code ptmwelcome which says 50% of[censored]pto rs100 and flat rs40 cashback but i didn't received any cashback or a scratch card on my paytm account. I hope you will reply soon...

Meri id block ho gayi hai please unblock id no FE 816736 mo no [protected]...

I ordered 12 pcs gulab jamun from Balram Mullick and Radharam Mullick Sweets on 21st of august with Order ID = [protected]. The food quality was not good as the gulab jamun was not fresh and it WAS tasting very bad and it had a very bad SMELL. SO i complaint about it on 22nd of august but my problem is still not resolved. I Didn't Ordered for such a bad experience and money & coupon got wasted. So please resolve this issue as soon as possible....

My I'd: fe799435
I'd the block and terminate
Remove the block team...

I placed a order on 22 august and havent recieved my order but it is showing delivered. As the order is prepaid i want my refund. I cant even get customer care support. All they ask is you to drop a email and then wait revert. I want my money back or else i will more than happy to extend this matter.
ORDER ID= [protected]...

So i placed a order from amul in the market option here is my order number [protected] i would like you to read the chat thats been going on with the support system built in app, i had ordered 750 grams of cheese slices but got only 600g and you were okay to refund the amount of 80 for the missing 150grams but the 2 nd product i ordered was amul cookies and cream 1lt "gold" i am putting emphasis on gold as it is a premium line and not the...

I ordered for a bottle of liquor from zomato. Now when the delivery person team to deliver he asked for my id i couldn't remember the id serial and there was an issue of id mismatch. I showed him the original id but he said that he can't do anything since there is an issue of id mismatch in the serial number is not matching. I tried to contact zomato support to probably use or update my id or get it approved and checked but it was of no avail...

My order number:[protected], I had paid Rs 404 for one pavbhaji, manchow soup, and cheese chilly cost, which cost me Rs. 205, Rs. 175, and Rs. 60 and after some discount it showed 440 and with other charges amount came to 404 which is too high for just one pav bhaji and manchow but still I thought quantity will be more so they are charging so much. I received quantity which was not sufficient even for one person and was shocked that for this...

I am applied zomato runnr (Delivery partner). I paid onboading fees & completed basic training and all my documents was verified. After that i got message of city team head for collection of raincoat and bag. I completed all things but still my id disabled. They didnt provide any mail or cont details for any queries. I am already raised so many tickets in zomato apps, but my problem still persist. Please do the needful. Please active my id...

We have ordered Jain pizzas, clear instructions were to given to pizza hut. After giving order we have called pizza hut 10 times they haven’t received any calls. We need 100% refund against this order or take all the pizzas back. We didn’t eat a single piece.
Order No : [protected]
Kindly refund amount Rs. 2404.68 immediately...

I revived poor garbage food nd company take too easy in this pandemic i got really unhygienic or bad quality food
[protected]...

I ordered pizza from pizza hut sector 50, noida via zomato at 1300 hrs paid around 2700 inr online. Nor i receive the pizza nor any complaint option is getting through on app. Highly disappointed by this behavior....