Submit a Complaint
Claimed

Zomato Complaints & Reviews

www.zomato.com/india
1
Updated: Feb 18, 2026
Complaints 7929
Resolved
710
Unresolved
7219
Bad 😕 It seems that Zomato has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Zomato

Having problems with Zomato?

File a complaint and get it resolved by Zomato customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Food
Zomato

Zomato reviews & complaints page 172

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Manjunathnaidu
from Powai, Maharashtra
Dec 12, 2020
Report
Copy

In Zomato chat with Mr.Naman agent misbehavior while chatting
Zomato customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    santhosh mudiyala
    Dec 12, 2020
    Resolved
    Report
    Copy
    Resolved

    My ID :- FE912791
    sir actually my ID is suspended due to bgvfailed. Please activate my ID
    Dec 12, 2020
    Complaint marked as Resolved 
    Actually I'm raised the ticket 8 days back that time not activate I'm again reopened the ticket but not activate my ID I'm still waiting for activation ticket number :-33758759 they are responded but not activated after that I'm waiting some days again raised the ticket ticket number :- 34025328 again same response but not activated. So this is my problem please activate my ID as soon as possible Thank you sir/maam
    Zomato customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      I
      Iana Alva Estrella
      Dec 10, 2020
      Report
      Copy

      Pleaseee Refund the money because I am not aware of the website that is been written to said in my account i just want the money back and Unsubscribe I need the money for online classes please
      Zomato customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        Dheerajsingh11
        from Ambad, Maharashtra
        Dec 9, 2020
        Report
        Copy

        Address: 1, Babasaheb Ambedkar Nagar, Mumbai, Maharashtra 400012

        I am dheeraj, 2 month ago I thought to join zomato as delivery boy so I deposited security money of RS.500 as per there company norms. But I didn't joined nor I had collected any assests that is given by zomato to delivery boy at time of joining. When I asked them to refund my money they denied and told me to collect assests instead of money. But as per they policies I am eligible for refund. It's been 2 months now but they aren't responding. Please look into the matter and expose this scam.
        Zomato customer support has been notified about the posted complaint.
        Helpful
        17 other people found this review helpful
        17 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          Varunika Rawat
          from Powai, Maharashtra
          Dec 9, 2020
          Report
          Copy

          Address: 16-F,pkt B-8,mayur vihar phase 3,delhi-110096

          I placed an order on 3rd of december but the order i recieved was wrong and hence I applied for a refund. It has been 5 days but i haven't received the payment yet, even though the company says that they've initiated the refund on 4th December. Also, I'm not able to reach out to paytm customer support regrading the same.
          Zomato customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Md imran ahmed
            from Powai, Maharashtra
            Dec 8, 2020
            Report
            Copy

            Address: Karntaka (Gulbarga )

            My zotomo id disable sir plz help me
            Zomato customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              F
              Fahad farid shaikh
              from Powai, Maharashtra
              Dec 7, 2020
              Report
              Copy

              Address: Mira road east

              My id has been disabled due to high denials and assets not collected
              Zomato customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                E
                EARN_BY_FACEBOOK
                Dec 7, 2020
                Report
                Copy

                Address: Dhanbad jharkhand india

                I ordered for the first time from zomato on 5 dec at 6:15 pm . While ordering I applied a promo code welcome 125, which give a discount of 100 rupees and paytm cashback of 25 rupees. But I don't get my paytm cashback till now. I amount is small but it's our right to claim. "Jago grahak jago "
                Zomato customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  L
                  Lureey Moh Lurri Ko
                  from Powai, Maharashtra
                  Dec 7, 2020
                  Report
                  Copy

                  Zomato customer fraud

                  Address: Burari

                  Sir Mene 6th October ko 10.09pm ko ek order delivered Kiya tha Jo costumer ne fake chat karke order not delivered Kara Diya or mere pore din Ki mahanat kharab Kar di 235rs Ki panalty laga di Mujhse phucha BHI nhai Ki order delivered Kiya ha nhai mere pass costumer Ki recording BHI ha sir please help kijiye sir please...
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy
                  P
                  prathamesh gupta
                  from Powai, Maharashtra
                  Dec 6, 2020
                  Report
                  Copy

                  Hi,

                  It's a sad thing that it has come to this. I am a zomato gold member and have been facing queries in my orders for the past week and zomato's customer services are pathetic and useless and haven't been helping me resolve any issue.
                  My order number [protected] was undelivered and some other order got delivered worth less than half the value and more importantly something that I didn't even order.
                  I have been emailing on [protected]@zomato.com for all the queries without any resolution or even a decent response.

                  It's a road to lawsuits and failure if this continues.

                  Regards,
                  Dr Prathamesh Gupta
                  Zomato customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    ramteja36
                    from Hyderabad, Telangana
                    Dec 6, 2020
                    Report
                    Copy

                    Address: Hyderabad
                    Website: Zomato.com

                    This happened few months ago, I've order food from one hotel & it turned out to be tasteless, then I gave a bad review about that hotel.zomato customer guy called me & I've told him the story, he had compensated me with one coupon, which I'm not interested in.
                    Few days later, unfortunately, I've ordered food from same hotel thinking that they'll provide good food this time, but it turned out to be soo cold, so I gave a bad review again.for this reason, Zomato without any intimation, blocked my account & I called customer care many times & the issue wasn't solved even till date.
                    Zomato customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sivamisro
                      from Powai, Maharashtra
                      Dec 5, 2020
                      Report
                      Copy

                      Address: Srikakulam
                      Website: Zomoto

                      Refund order id [protected] and spoil food i have received please initiate refund to my order ticket id 5750532
                      Zomato customer support has been notified about the posted complaint.
                      View replies
                      Sir provide refund sir of worth items
                      Reply
                      Sivamisro's [Complaint's author] reply, Dec 5, 2020
                      Order id 1789235205
                      Please provide refund to this order id [protected] and unique ticket id 6750532. Food is spoiled and getting foul smell no one can eat that worst food total money wasted sir.hope you understand my concern and provide refund to me sir
                      Reply
                      Helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        Dipanwita Chakraborty
                        Dec 4, 2020
                        Report
                        Copy

                        Order no:[protected]
                        I have not received Refund of Rs:329 which was initiated by you 28th November.
                        It should be reflected to my account within 24-48hours. I have already attached the refund details.Now pls do the needful ASAP.Thank u.
                        My mobile no is [protected]
                        Zomato customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Siddharth AK
                          from Powai, Maharashtra
                          Dec 4, 2020
                          Report
                          Copy

                          23rd November I started working
                          24th November when I open the app it says my account is blocked the second day only
                          So I went to the zomato office to collect T-shirt and bag and I paid 1590rs
                          I asked them why is it blocked they told it will become proper in 2 days
                          I have raised 4 tickets and no proper response
                          And there is no helpline number to call
                          Please do the needful
                          Zomato customer support has been notified about the posted complaint.
                          Dec 05, 2020
                          Updated by Siddharth AK                           They said they will activate in 24hrs yesterday
                          And still it isn’t activated
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            Kuntal Thakur
                            from Kolkata, West Bengal
                            Dec 2, 2020
                            Report
                            Copy

                            Please compnsht me
                            Zomato customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Ashwin Narsimhaiah
                              Dec 1, 2020
                              Report
                              Copy

                              Order : [protected]
                              I have not received my refund amount. After multiple follow ups there is no resolution. They are just giving reasons and escaping. Pathetic service.
                              Don't take the customers and their time for granted.
                              Please refund my amount immediately.
                              Zomato customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                akashdutta23101998
                                Dec 1, 2020
                                Report
                                Copy

                                Zomato is just the worst delivery app. Ever.
                                My Order Number : [protected] was cancelled by your delivery executive on account of address mismatch when clearly my order was absolutely correct. There was no mismatch whatsoever. Even the pincode was corrected. He cancelled the order just like that.

                                When I called him up, he said that he read the address incorrectly and hence he couldn't delivery. Is all this a joke to you ?

                                I pay for my food, you cancel the order and on top of that you charge me. Like really ? This cheap ?

                                They haven't replied to my ticket ID 6676924 for 5 days now.
                                Zomato customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  Naheem Khan
                                  Dec 1, 2020
                                  Report
                                  Copy

                                  Address: Uttar Pradesh ghaziabad rahispur Rajnagar

                                  Sir i am Naimuddin khan am zomato delivery boy my id Terminated 29Nov 2020 plz sir open my id
                                  Detail
                                  Name.Naimuddin khan
                                  Locality.Rajnagar
                                  FE419832
                                  Mo.[protected]
                                  Zomato customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    J
                                    JoshiRUSHABH2
                                    from Powai, Maharashtra
                                    Nov 29, 2020
                                    Report
                                    Copy

                                    Address: a-25 venu tower vrudavan heights near essar pump parivar char rasta waghodia - dabhoi ring road suryanagar vadodara

                                    Food quality was so much poor even restaruent person behave very bad with m e
                                    Zomato customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      sibil143
                                      from Chennai, Tamil Nadu
                                      Nov 29, 2020
                                      Report
                                      Copy

                                      Worst quality food received from the restaurant and still refund not initiated
                                      Zomato customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        Vijay Dairy
                                        1
                                        (45)
                                        Venky's
                                        3.8
                                        (4)
                                        Lion Dates
                                        1.3
                                        (134)