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Zomato Complaints & Reviews

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Last updated May 18, 2024
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Zomato reviews & complaints page 174

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M
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No order received and marked delivered

Address:Online ordering
Website:Zomato

Dear zomato
I have order chicken mandi yesterday at 8pm and my order number is [protected] with out coming at location my order was marked as delivered and my amount was deducted the delivery guy name mohammed salman he is a big laier from 2 hrs he played with me without reaching my location his number is [protected]... Why you people keep this frauder on jobs... I want my refund of 306 as early as possible this is not correct zomato...
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We ordered ghevar from btw restaurant through zomato and as we opened the seal there was an alive insect inside it.
We made a video and clicked pictures too and we send those photos to zomoato customer executive they just refunded the amount what we can now do with the food we ordered.

Kindly file a complaint for this defamation
Not expected from such a reputed company....
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K
Khushboo Dunge
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Order got placed thrice

Hi,
I placed the order and completed the payment in the app it displayed session timeout.
Again i placed the order it happend the same after payment completeion. Like this order got placed thrice i contacted the restaurant and asked them to cancel the extra orders can you please provide refund for the cancelled orders....
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A
Arpan Juneja
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Food quality and account unlock

This is with the continuation of third grievance logged against zomato on same platform with their unsupportive behaviour previous the following are the grievance number:"2108124", "1933329", the company is resolving comments that they have dropped me the resolution email but the thing is that they are not sending any single resolution email and still not unlocking my account, again repeating the details are as follows i have ordered from...
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Hello.. Actually I order some stuffs in KFC as I was starving a lot and first thing comes into my mind is Zomato. My mobile was about to switch off so I asked my husband to book and I plugged in to charge.. After few minutes I received a call from the delivery boy asking for the address.. As always we do is I'll ask the person to come to the exact map or address where I am eagerly waiting for them. though I said him the same he was only repeating...
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S
Shubham gour
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Employee complaint

Address:Mig indore

Mere account se apke employee ne 5000 rs ka transfer apke canera bank me Kara liya hai
Dear SBI UPI User, ur A/cX8953 - debited by Rs5000.0 on 20Jul20 Ref No[protected]. Download YONO @ www.yonosbi.com
062241 one time password to process on Canara Bank Mobile Banking.It is valid for 15 minutes.Do not share your OTP with anyone.
Mera money account me transfer kare
Ya call kare [protected]
SHUBHAM GOUR Indore...
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S
Shubham gour
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Employee service

My account fraud...
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Address:60/2 Maruthi Road, 1st phase 2nd main Jp nagar 560078

Hi

My order no : ORDER NUMBER [protected] date: 18 July 2020.

i order food from Zomato, their customer executive/Runner spoke wiith me and promised me to reach the destination but he never arrived and canelled my order.

Zomato cancelled the order and told me that you did not pick up your call which is completely wrong as i spoke with the customer executive.

i lost 511 rs and learned...
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K
Kapilsoni775
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

If terminated

Address:Thakar basti fatehabad haryana

Dear sir /madam my name is kapil soni. i am a delivery boy in fatehabad haryana. My id no- [protected]. Fe 787993 This id is terminated and i want work with zomato again please reopen my account and i have no any more job in my area. Please please sir open my account. Please please by request. I am waiting for your reply.plzzz give me one chance...
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H
Honey Bhaii
from Hyderabad, Telangana
Aug 20, 2023
This thread was updated on Aug 20, 2023
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id activation

Address:Sector 135

Sir meri login id [protected] h. Due to order rotational flow placed by single customer, my zomato id had been deactivated. Pls sir activate my id as soon as possible. Roopchand gautam
Location - noida expressway sector 135
My login id is fe108408...
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Address:SU 193 - 2nd floor, pitampura, new Delhi, 110034
Website:Zomato

Hi,

I am jyoti arora residents in of new delhi, pitampura.

I placed the order with jiva ayurveda and they have tie up with zomato for delivery, i placed the pre paid order for my mother and zomato agent charged her the amount, by making fool senior citizen. This is not acceptable from zomato.

When i file this complain with jiva they forwarded this to zomato and one of the supervisor's visited...
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B
Balesh Goyal
from Chandigarh, Chandigarh
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order no. 1994050534 not delivered.

Address:Gurgaon

Today - 10th july i placed an order (Order no. [protected]) of anount rs. 676 (Paid online in advance) and rider did not deliver the order. The order was cancelled without any intimation and no refund is provided.

The address mentioned in the order was absolutely correct, however, the reason shared by zomato team was incorrect gps location, which is not my fault.

I contacted zomato senior management via twitter,...
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Address:[email protected]

Zomato accepts the order and almost when the food is expected, they cancel the order. Both my last orders got accepted and almost half an hour later, they were closed. I wrote a feedback but no one at zomato even cares to respond. There is no one at zomato to speak to. Very bad service at zomato. Not ordering from zomato any more....
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C
Chintu Nazu
from Mumbai, Maharashtra
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My Zomato runner I'd was blocked

Address:Miyapur and jubilee hills

Respected sir/madam
Sir this is kavitidevi kiran from Hyderabad I'm a rider patnar from Hyderabad locality (tolichowki) sir my I'd was blocked this month 08/07/2020 I doing job sincerely in zomoto my FE I'd (468974)my mobile number [protected] on that day runner app I'm doing job in ruuing my I'd was blocked I cld so many people tl office no one is not responding to me in suddenly I'd was blocked in during order please check the status...
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Address:177,Rajiv Nagar, udhyog vihar phase 1, sector 19

Hello Team,

I have ordered the food on 25th June. while the delivery boy called me sir your food has been received, I said please leave the order at reception else my office is nearby location by 1 km. i will pay you 50 rs extra for the same.
but neither he delivered the food at my PG reception nore at my office & stop picking the call. therefore connected to restaurant owner he also said, that he is not picking the...
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S
Subhu Rajaraman
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Unable to apply promo code in zomato

Hello i'm unable to apply promo code in zomato and i have been facing the issue for atleast an year and i stopped using the app since i had knowledge to make a complaint.. Kindly do the needful.....
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S
Shoaib.khans750
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Order online Zomato

Website:www.zomato.com

I have order burger form Zomato but haven't received and it is showing delivered my order is [protected]...
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D
dharmvir_saini
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Zomato area manager use rough language

Address:C/O NEW SHRI KRISHNA BAKERY AND DAI, SERVICE BOOTH NO-5, SECTOR-9 URBAN ESTATE

Sir my name dharmvir/ new shri krishna bakery and dairy

Sir ji mera outlet kisi kaarn band tha.. Too inke am ka phone aata hai.. Phone offline kyu kiya.. Main aap outlet band karwa doonga.. Main pucha kyu bhai kisi samsya ke karna band tha.. Wo bola ki 2 saal se chala rahe ho on karne ka nhi pata.. Maine kaha ki nhi sir hum isko jayda nhi chedte... Aap aake theek kar jaaoo... Wo boola mere paas 1500 outlet kisi pe jaao... Main...
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S
shubh chaurasia
from Jhansi, Uttar Pradesh
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Incomplete order received from zomato

Address:D-71 MASTER COLONY

Order id - [protected]. I have ordered 1 plate chole bhature and 1 plate chole kulche from imperial chaat through zomato which was delivered by zomato valet dheeraj and when the order was opened there is only 1 plate chole kulche and choke bhature is missing in the packet and now the restaurant is also not picking up the phone and valet also not picking the phone. Zomato support also not giving any response on this complaint i have the food...
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S
surindergosain
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Product undelivered. No refund received

I orderd 2burger and two veg wraps from burger king sector 35 chandigarh and rs 306.85 deducted from ny bank account. And food is undelivered and no refund received...
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