Zomato Complaints & Reviews

Sir, i am rider and join 4 days before and today my id show suspended due to bgv failed. The verification person does not come my location for verify i inquired everyperson in my street and every person told me not any zomato person come for verification
Company doing fraud activites.
I deposit rs1000 the company does not refundig me and told this is not refundable?...

Today i had ordered pizza from dominos.. While making payment it showed "it seems some issue in payment".. So i had made tha payment again.. But then the same amount (Rs.721/) educted twice.. Pls advise how will i get my refund...

My order was not delivered "[protected]". The delivery boy sagar didn't deliver me the food. After showing the concern about the inefficient services he didn't responded shirking off the responsibility to deliver the food in my hand or kept it at my door step if i was unavailable.
I want refund for the same....

Order no [protected] dt.03.06.2020 at 07.07 pm

Chicken cheese pizza ordered from our mobile but not delivered to our address.

But message got is delivered.

From mobile no [protected].

Please look into the matter and see that our money get credited to our zomato account.

Otherwise legal liability proceedings.

Serna chat fast food and bakers contact numberbr...

My order declined and my money not refund...

Hi sir /mam
I will order food from zomato and i thought some items are missing then suddenly i cancel the order refund is not received then i will chat with support for this problem employe name ishmeet he told order already prepared from resturent so we can't inisiated refund amount sry then i told mam this item is packet item cream bun item so can you check above that she surly tell sry next question something like that my 125 rs...

Respected sir i am mobin pathan resude at sagar city sra bldg no 7 andheri west mumbai i order a cake on date 06/06/20
On time 6.00 pm. I order a cake different and i got a different cake so please take some action again zomato complain other wise i will file a complain in police station and write a report to media
So i request you to please do need full to me
Thankkng you
Mr mobin pathan...

I had ordered 2 numbers of coriander fried rice on 4th june through zomato, but received 2 chicken dishes instead. Got in touch with the live chat support asap and they asked to write to [protected]@zomato.com. Did the same with the pictures of the bill and the food received, but got a reply saying everything was correct and hence no refund. We are strict vegetarians and this kind of callous attitude is completely unacceptable...

My app is not working. It cant be used for ordering also my too much of zomato credit is not utilizing
This is a cheating....

I had order food from zomato and, i got a mail saying your order is cancelled. And the reason was that i wan un reachable. We have a strong network in our area, it has never happened that my phone is unreachable. I want my refund....

Hi,

I would like to bring to your notice that my order #[protected] - order placed with sweet truth through zomato on 2nd june was not delivered.
1. The delivery representative had called and said that the order cannot be delivered due to heavy rain.
2.. The restaurant has also agreed that the food was returned and they had initiated the refund. (Refer trail mail)
3. But status with zomato shows as delivered,...

On may 23 i ordered food, but the delivery was canceled... So they issued a refund but it has been a more a couple of days... Yet i have not received the refund......

Zomato people auto selected for self pickup from restaurant and im pregant cant go to self pickup i every time order food online home delivery.
And same thing i requested to the malgudi restaurant as well why automatically it got selected for self pickup where as ther was already option of home delivery with precaution.. After payment the buzzer came for self pickup.in thi rain how will i go n self pickup for instructions i called...

SAT 14:43
Dear Zomoto Customer
I would like to draw your attention to the last night incidence which is a leading sacm of Zomoto team।
I ordered through Zomoto । I got a call from the rider Mayank from [protected] that the zomoto has some payment issue so I need to pay cod।since I had no cash he provided with me a phn pay number to make the payment, . I received a call from another number[protected] claiming zomoto...

I made an order on 29.05.2020 amounting to 189.80/-and the payment was done through net banking. But the payment was incomplete so made an order once again but again the payment was incomplete. Two times the money is being deducted from my account.

So gently process the refund to same account no [protected] sbin0020308

Am hereby attaching the screenshot of orders placed

Refund the money as soon...

I hv done 2 order on 31st may evening and 1st June evening but both order have been cancelled due to does not deliver to your location road block unfortunately. Hence refundable amount still not transferred to amount Rs 337 and Rs 419 .pls refund my amount of my cancelled order as soon as possible

Thanking you

Your's fathfully

From customer

MD NADEEM
[protected]
[protected]@gmail.combr...

I have ordered DOMINOZZ PIZza 2 weeks ago. The food dis not get delivered nor i got the money refund from zomato. Tomato team and executive told me to call dominoZZ OUTLET I TRIED SEVERAL TIMES BUT UNREACHABLE. Zomato is keep assuring me refund from past 2 weeks. Bt no refund yet.. i want my money back....

Hey I ordered on Zomato with id: [protected] from Restaurant Burger King.
I ordered a combo but did not received the combo item.
Also i paid 289.85 Rs but when my order arrived it was billed only 156 Rs....

I had placed an order for my mother's birthday dinner and had added specific instructions for the food to be delivered hot. No complaints against the restaurant at all. They were great. It was in fact zomato with the unprofessional agents who repeatedly simply dismissed my concern and complaint in sheer negligence. The order reached more than an hour late leaving my mother hungry who ended up eating stone cold food. I couldn't have asked...

I ordered food from home and the delivery guy went somewhere else.
He told me that he is somewhere 6-7km away from my home and that is the order given by the device.
Zomato app error had cost me my meal and they refuse to provide any after service.
I wonder how many more customers gonna end up i paying for their app testing mode like this.
Zomato customer executives and bots both are the same while talking....