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Zomato Complaints & Reviews

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Last updated Apr 29, 2024
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Zomato reviews & complaints page 18

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Address:Mouli jagra Chandigarh

My id was terminated was due to poor performance. Please activate my id

Name - Brijesh Kumar
Id- Fe2029235...
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11Aayush
from Jamshedpur, Jharkhand
May 17, 2023
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Verification problem

Verification problem...
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rajinikanth mani
May 17, 2023
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Food not delivery and amount not refunded either

Sir/Madam, I ordered lunch @138 that time being Sunday and since its VEG meals the approx. delivery time was 20 mins. I was waiting for 1 hr till then my order was not even picked up and in the app its showing the same status. I called to cancel my order upon which the support person said he cannot cancel order but can only deliver. I was really shocked by his statement its a clear message that we should have food by the timings decided by...
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Order ID - [protected].
This is a serious matter that Zomato ignored and provided the worst resolution. I was waiting for my food and got the disgusting items that ruined my dinner also I couldn't order it again or send it back and couldn't eat the dinner because of Zomato. I called the restaurant also and told them about the problem. Zomato doesn't have any instant solution and you don't even regret your mistakes....
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eswarprasadiyer
from Bengaluru, Karnataka
May 15, 2023
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Full refund for missing item not provided

ORDER ID: [protected]
On delivery Potato Wedges was missing. I contacted Zomato Support. And they only refunded me 99 rs. But the Invoice amount for the Potato wedges is 130 rs.
I am missing the balance amount of 31 rs.
Customer support just ended the support with no means of reaching out to support again
Please refund the missing amount....
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M
mervin fernandes
from Pune, Maharashtra
May 15, 2023
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Zomato is a platform for fraudulent activities

I ordered Aloo methi paratha via Zomato. The restaurant sent me butter and curd. The matter was reported to Zomato care via chat and their resolution is they cannot do anything. I need to treat the matter as a one time exception. This is new India....
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mervin fernandes
from Pune, Maharashtra
May 15, 2023
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Zomato is a fraud

Address:Kochi

I ordered Aloo Methi pararatha from a restaurant in Kochi via Zomato. The order No being [protected]. The restaurant sent me butter and Dahi.
I contacted Zomato care via chat and guess what was the outcome. The chat representative apologised for the issue obviously because he or she is paid to do so. The resolution provided is I need to forget about the matter and treat it as a one time exception. There is nothing Zomato can do. br...
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B
May 14, 2023
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Issue gift parcel

Address:Jaipur

Hello sir Maine ek parcel order kiya tha gift mum ke liye mothers day pe but woh parcel deliver nahin hua aur delivery boy never parcel deliver show kar diya.
Give me action for delivery boy if you cannot action then I complain consumer court.

Because that is a scam with me....
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My zomato delivery partner id was blocked my id (FE2105874) there is no source of income me and my family totally depends on this i have no financial support my situation is very bad please unblock my id...
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sravani.ynv1
May 14, 2023
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Zomato dining no refund

I have paid at a restaurent using zomato dinein payment the restaurent sitara grand ameerpet forced me to pay at the outlet saying they do not accept zomato pay . i am requesting for refund from more than a month there is no appropriate response...
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R
RupaliB
May 13, 2023
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Order cancellation and charges

I placed order through zomato for food delivery. As per there process I added address and phone number as well. The payment of ₹1760 was made as well.
However the order was not delivered with reason phone number was not answering and then they charged me entire order bill amount as cancellation charge!
When communicated with them through there helpdesk chat they said sorry but no solution.

This is fooling...
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R
rajgautham
from Sitamarhi, Bihar
May 12, 2023
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My ID terminated due to poor performance

Address:Ameerpet Hyderabad

Hi team, This is Gautam Kumar. I am working with your Company last 6 month. But today my ID was terminated. due to poor performance. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible. Name: Gautam Kumar ID: FE2575831 LOCATION: AMEERPET City: HYDERABAD Regards, Gautam Kumar...
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Address:Lucknow

Illegal termination and hr Miss behaving...
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Shabaz07
from Mumbai, Maharashtra
May 11, 2023
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Zomato delivery issue

My zomato I'd FE1980026 is poor performance frequent cancelation ke karan block ho gai hai 2/3 mahino se please meri zomato I'd FE1980026 ko unblock Or enable kar dijiye please

ZOMATO I'D ; FE1980026
ZOMATO NAME ; SHABAZ KHAN
LOCATION ; GHATKOPAR EAST
CITY ; MUMBAI MAHARASHTRA
PHONE NO ; [protected]...
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Shabaz07
from Mumbai, Maharashtra
May 11, 2023
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Zomato delivery problem

Hi team,
This is Shabaz Khan. I am working with your Company last 2year. But last 7 month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

Name: Pyarelal Chauhan
ID: Hi team,
This is Pyarelal Chauhan. I am working with your Company last 2year. But last 7 month my ID was terminated. And I got message from...
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Address:Erode
Website:Zomoto.com

Sir my camera issue some time open some time it's hang so selfies not clear or selfie not in good look so id terminated kindly please open my I'd (FE1958117) ABDUL JALAL .. here after I correct myself to take clear and good image I'm working past 1 year .
I apologise
Zomato is my life please open my I'd
Sir...
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Parwaiz khan
from Bahadurgarh, Haryana
May 8, 2023
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Zomato...

Sir meri id terminate ho gyi h jyada cancelltion ki wjah se sir hage se esha nahi hoga pls help sir...
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Mehul A Pradhan
May 8, 2023
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Food not delivered, but the app shows food is delivered

I had ordered food vide order no [protected]. The food was never delivered to me whereas the app shows that the food is delivered by the delivery partner. I tried calling up the delivery partner, but, he is not picking up my calls. Tried several times....
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Varunverma2611
from New Delhi, Delhi
May 5, 2023
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Providing false information and misleading customer

Address:Railway Colony Pandav Nagar

I am writing this email to express my extreme disappointment with the poor service provided by your company. I ordered Raj Kachori online from Zomato on May 4, 2023, at 1:57 PM, from a restaurant that promised delivery within 35 to 40 minutes. However, even after waiting for more than 1 hour, the food was not delivered. This incident has left me extremely angry and frustrated, and I feel that I have been treated unfairly by your company.br...
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Saimahesh Pariserla
May 4, 2023
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Refund not received after ordered we delivered was wrong order

I made payment of Rs. 460.65 on may 1st to zomato after ordered my food from ovenstore and order i received was wrong and then I spoke with the executive team of zomato and they initiated refund of Rs 527.90 on may 1st only. But till today i did not get my refund back and i want to know the status of my refund amount and i made my transaction with phonepe app UPI linked with ICICI bank and the transaction ID is T2305011453493569638178 and...
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