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Zomato Complaints & Reviews

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Updated: Feb 18, 2026
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Zomato reviews & complaints page 18

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A
Amankr83
from Alwar, Rajasthan
Aug 26, 2023
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I've ordered on Zomato but I've received wrong product from zomato side. when i complained on zomato they refunded my money in the form of zomato credits with the deadline of only 24 hours but i didin't used it and they expired after 24 hours . when i complained it about it they said we will refund your amount within 24-72 hours but it about to over the time and i didn't receive my money they are giving the same mail again and again.
Zomato customer support has been notified about the posted complaint.
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    R
    rensai453
    Aug 26, 2023
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    I paid onboarding fee to Zomato on dated 26.08.2023 but they said about joining hat your pan no related to someone else, so joining process is not complete. Pls refund my fees if joining not process...

    Rishipal Singh Saini
    [protected]
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      R
      rensai453
      Aug 26, 2023
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      Hi, I paid rs 500 onboarding fee to Zomato on 26.08.2023 but they said now we have no vacancy currently, pls refund my amount ASAP..

      Rishipal Singh Saini
      [protected]
      [protected]@gmail.com
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        K
        Kamalakannan deekshith
        Aug 26, 2023
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        Sir, my id 2996329 last 10 days waiting for profile verification process kindly updated sir " profile verification pending" still date pending
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          K
          Kamalakannan deekshith
          Aug 26, 2023
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          Dear sir
          my id 2996329 onboading process pending on profile verification pending stage last 10 days kindly slove the problem
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            S
            Santosss
            from Pune Metropolitan Area, Maharashtra
            Aug 25, 2023
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            Address: Pune Central, Pune Maharashtra

            Hi team,
            This is atharva tatkar. I started woking with Zomato since last 2 days but while working my account got terminated without my fault.I completed all my order following all the instructions correctly but then also it terminated...the reason they gave for termination is frequent reach drop breaches but nothing happened likewise.i was doing my duty accurately.Please kindly look into this matter and help me with to reactivate my account as soon as possible...Its urgent as it is my only source of income.

            Name : atharva tatkar
            ID: FE3007537
            Location: Pune central
            City: pune
            Zomato customer support has been notified about the posted complaint.
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              D
              Devanshu7982
              Aug 25, 2023
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              Sir meri id pending dikha rha ha abhi tk meri id create nhi hui mujhe aaj order pe jana tha lekin abhi tk id pending ha
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                S
                Sanju..
                from Visakhapatnam, Andhra Pradesh
                Aug 24, 2023
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                I ordered food using Zomato and made payment and the money got Deducted on 16th aug and it's showed processing. On my upi payments.
                Agina money God deducted from my upi on 21st aug.
                Oder number : [protected]
                Transaction ID: T2308161833251540942360
                Zomato customer support has been notified about the posted complaint.
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                  M
                  Mohammad Suhail Idrishi
                  from Bengaluru, Karnataka
                  Aug 23, 2023
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                  Sir myself Mohammad Suhail Idrishi
                  I'm working on Zomato from last 4month
                  My I'd is terminated saying that I am fraud
                  I didn't make any fraud sir
                  I request you please activate my I'd FE2084032
                  Zomato customer support has been notified about the posted complaint.
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                    J
                    Juggi lal
                    from Delhi, Delhi
                    Aug 23, 2023
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                    Address: Block 8, Dev Nagar, Karol Bagh
                    Website: Zomato

                    Blacklisted Phone detected please unlock my phone
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                      S
                      Swecha Verma
                      Aug 23, 2023
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                      Delivered to the wrong address

                      Address: house number 17 dwarikadheesh colony, thatipur gwalior, 474001

                      Cake was order by zomato but delivery agent delivered to the wrong address also, he is showing no interest to deliver the package to the right address..as it is a birthday cake and the parcel has to be delivered to the right place....
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                      A
                      Anishrai27
                      from Indirapuram, Uttar Pradesh
                      Aug 22, 2023
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                      Address: 649g naya khand 2 indirapuram
                      Website: Zomato

                      Hi team,
                      This is Anish Rai. I am working with your Company last 3 month . But last 1 month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

                      Name: Anish Rai
                      ID: FE2771552
                      LOCATION: NOIDA 62&63
                      City: Noida

                      Regards
                      Anish Rai
                      Zomato customer support has been notified about the posted complaint.
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                        A
                        Athaar Ali
                        Aug 22, 2023
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                        Address: State up City muzaffarnagr

                        Sir meri I'd profile veryfication panding me h 5 se 6 din ho gye ise jaldi activate kre meri I'd nomber FE2999872 pls help kre
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                          G
                          Gopibuji
                          from Chennai, Tamil Nadu
                          Aug 22, 2023
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                          Address: Chennai

                          My Zomato rider profile verification is pending
                          My I'd FE3004781
                          Zomato customer support has been notified about the posted complaint.
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                            G
                            Gopibuji
                            from Chennai, Tamil Nadu
                            Aug 21, 2023
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                            Address: Chennai

                            Pls help me Zomato profile verification is pending my I'd FE3004781
                            Zomato customer support has been notified about the posted complaint.
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                              I
                              Ishikaa Agarwal
                              Aug 20, 2023
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                              I am a Zomato Gold member and as per their advertisement is my order reaches after the On-time-Guarantee, I will get a coupon worth 100% of my order value. My order was worth Rs.211 and the coupon I got is for Rs.115.
                              What kind of scam is this company running.
                              Order No. [protected]
                              Zomato customer support has been notified about the posted complaint.
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                                A
                                Athaar Ali
                                Aug 20, 2023
                                Aug 20, 2023
                                This thread was updated on Aug 20, 2023
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                                Address: Muzaffarnagr

                                Ser meri profile veryfication nhi ho rhi pls aap ise ker va de meri I'd nomber
                                FE2998972 Mera mobile nober [protected] ser apki badi meherbani hogi
                                Zomato customer support has been notified about the posted complaint.
                                Ser pls jaldi I'd activate kra de apki badi meherbani hogi
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                                  S
                                  Shanmugamn
                                  Aug 16, 2023
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                                  Id unblock sir

                                  Address: Parangeplaya

                                  Id un block sir...
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                                  Shanmugamn
                                  Aug 16, 2023
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                                  Address: Parangeplaya

                                  Please unblock my id
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                                    N
                                    Nayankumarh
                                    from Bengaluru, Karnataka
                                    Aug 16, 2023
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                                    Address: banglore
                                    Website: zomato

                                    My id is FE2246307 blocked Stating account is Disabled due to incorrect pan pls Slove this issue im tyring from 1 year but no response

                                    its blocked and i have updated pan also
                                    im not able to upload details also i dont know why

                                    Please reslove this ASAP on Priority
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