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Zomato Complaints & Reviews

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Updated: Feb 18, 2026
Complaints 7929
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710
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Zomato reviews & complaints page 23

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V
Vaibhav1615
from New Delhi, Delhi
Jun 14, 2023
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Address: 42c, Golf Course Rd, Sector 42, Gurugram, Haryana 122002, India

Hi,

I order a cake for my Dadi. It was her 80th birthday i was not with her but still tried to surprise her with cake which was NEVER DELIVERED.

My amount was deducted and never received a refund for that. Order was placed on 9th June.

My order ID was [protected]. email [protected]@Gmail.com
Phone - [protected].
Zomato customer support has been notified about the posted complaint.
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    Arunsukan
    Jun 14, 2023
    Resolved
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    Resolved

    Cheating on incomplete order

    Address: www.zomato.com

    I have ordered an item worth 1000 rs on June 07 2023 at 12.44pm and after 2 hours only I got response from Zomato. There is no use to get a food after 2hours of order. My guests enraged for this so much and I got very depressed. I should get my full refund as there is no mistake in my side. And it's very irritating to hear that they are deducting 1000 Rs from mine to compensate their partners who actually done the uncorrectable mistake. br...
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    rishiraz97
    from Delhi, Delhi
    Jun 14, 2023
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    Address: 2nd Floor , House No - S560, School Block, Block S1, Nanakpura, Shakarpur, Laxmi Nagar , Delhi, 110092, India
    Website: blinkit.com

    I ordered lion dates and peanut from Blinkit(zomato) with this order id - ORD[protected], on 13/06/2023
    registered number - [protected], i received both things later after delivery in app, when i received peanut was okay but dates packet was damage, there were so many holes on it and when i opened it smelling so bad alike rat wasted, i raise complaint on Blinkit with sharing image then i got mail and there were mention that i have to contact manufacturer and i called them, first of all they dont have any detail that i bought this thing and he told me that its not company responsible for it, i have to talk to blinkit either they will return or replace, and i wrote more than 5 email to blinkt but blinkt didnt respond me, they told me wait for 3 days

    and today
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      dinesh.sicasa
      Jun 13, 2023
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      Not get the invoice for the amount which I have paid.

      I have order food viz zomato on 13 th jun 2023. order No [protected]. the same was get delivered to me. the order value is Rs.205 including taxes. the amount i paid is 205.
      but when i get the invoice for the same order the value mentioned is Rs 168.
      I haven't not get any invoice for the amount which i have paid.
      i have attached both invoice from zomato along with the amount which i paid at the time of ordering the food....
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      jaya santhosh ram
      Jun 12, 2023
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      Its showing takes 3-6 hours to complete the verification and activate ID but 3days over does not activate my account FE2744404 PLEASE VERIFY AND ACTIVATE MY ACCOUNT
      Zomato customer support has been notified about the posted complaint.
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        Dear Sir,

        I joined Zomato last month by paying 600 rupees for the first month. I ordered xxl tshirt wherein i received xl t shirt which is very tight for my body size. I raised a complaint on the same day, but their customer support team closed my complaint blindly saying 'The tshirt will be delivered in 1 weeks time and asked me to wait'. Since, there is no Zomato customer care number available in the app or their website,...
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        A
        alida.pinto
        from Mapusa, Goa
        Jun 11, 2023
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        Address: H. No. 761/48 sainagar Aldona Bardez Goa.

        I had ordered food from zomato and my chicken lolipop and garlic naan was missing. Please check urgent. I have bad experience I'll never ever order from u. I'll put a case of fraud and cheating. Check out with delivery boy he is not receiving the call .
        After writing mails to address the issue zomato didn't bother to solve it.
        Zomato customer support has been notified about the posted complaint.
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          Kingshuk Chowdhury
          Jun 11, 2023
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          Order number- [protected], 23rd may 2023, even after paying the full amount, 1010, I never received the order
          Zomato customer support has been notified about the posted complaint.
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            Kaushik kachar
            Jun 10, 2023
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            Check my profile is pending for verification
            FE2753013
            Zomato customer support has been notified about the posted complaint.
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              J
              jeet patoliya
              from vadodara, Gujarat
              Jun 10, 2023
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              Sir my id verification is pending waiting time 6-12 hour so plz active my id

              my id is :-FE2753482
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                J
                jkar
                Jun 9, 2023
                Resolved
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                Resolved

                Address: India

                Hi zomato,
                I have added zomato credit to my account but my all account are disabled. I am unable to order. Please unblock my accounts with mobile number [protected], [protected] and [protected]
                Jun 9, 2023
                Complaint marked as Resolved 
                Not resolved
                Zomato customer support has been notified about the posted complaint.
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                  Anku Mehra
                  from Sonipat, Haryana
                  Jun 9, 2023
                  Resolved
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                  Resolved

                  My id is not verify given time 2 - 3 hours but till 24 hours completed and process is pending i request u to activate my id
                  My id - FE2745794
                  Jun 10, 2023
                  Complaint marked as Resolved 
                  My id is not activate
                  Zomato customer support has been notified about the posted complaint.
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                    P
                    Puspchand meena
                    from Bundi, Rajasthan
                    Jun 9, 2023
                    Resolved
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                    Resolved

                    Sir meri id 1 month se verification faild ho rha h plz usko active kar do

                    Id FE2616824
                    Jun 9, 2023
                    Complaint marked as Resolved 
                    FE 2616824 Email [email protected] Mob. 9587355981 Verification faild ho rha h meri id ka
                    Zomato customer support has been notified about the posted complaint.
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                      Mehra07
                      from Jaipur, Rajasthan
                      Jun 7, 2023
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                      Address: Vidhadhar nagar Jaipur

                      Sir my I'd is terminated so
                      My I'd is active please sir
                      I'd number FE2712211
                      Zomato customer support has been notified about the posted complaint.
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                        fadoshaikh
                        from Mumbai, Maharashtra
                        Jun 7, 2023
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                        Zomato I'd fe2742823 fardeen Nasir shaikh
                        Zomato customer support has been notified about the posted complaint.
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                          divya bamba
                          Jun 6, 2023
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                          Hi
                          One of your drivers hit my parked car and ran away. He drove past me while on the phone, when I shouted that there’s a car ahead, banged into it and quickly ran away. Such negligence!
                          I am irritated and aggravated at this situation since it was a new car. I need reimbursement for the damage. Kindly look into it.
                          Zomato customer support has been notified about the posted complaint.
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                            Anil424
                            Jun 6, 2023
                            Resolved
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                            Resolved

                            My delivery Partner ID disabled

                            My DP id is FE121907.
                            Without no reason Zomato has been disabled my Id without my knowladge, so please open my Id ASAP I want to start work with zonato again.
                            Thank you Team Zomato....
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                            Rohinisrinivas
                            from Hyderabad, Telangana
                            Jun 4, 2023
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                            I have placed the order on 4th june at around 9.30am. After 1hr 30min of delay i had a chat with customer service agent named taiyaba and she told the order is delayed and wait until i get the order.
                            But then i have asked for compensation for delay in order. She just cancelled the order and informed me that as per your request we have refunded full amount.
                            You guys are hiring such unprofessional agent who doesnt understand basic english and we are fools here staying hungry until we receive the order. Then the other agent calls and tells me that to place an other order so that we can deliver you on time. Are we dumb to trust you guys again? Please don't hire such agents as Taiyaba.

                            Order id: [protected]
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                              Rsju@
                              from Noida, Uttar Pradesh
                              Jun 4, 2023
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                              Address: Noida sec 18 utter pradesh

                              Hi team,
                              My name is Raju roy, I am zomato delivery partners sir Mera 1 year phle id terminated ho gye due to poor performance.kyuki sir Mera accident ho gya tha just wajah se me order deliver nhi kr paya aur mere I'd terminated ho gye.my I'd is FE531735. Please sir open my id.aap rejoining krwa dijiye please ya order ki full payment ki mere I'd pr panelty lga ke active krwa dijiye sir please.kuch bhi krwa kr mere I'd FE531735 actively krwa dijiye please sir
                              Zomato customer support has been notified about the posted complaint.
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                                Address: Bhopal

                                Respected sir
                                Respected sir order cancel hone ke baad mene custmer ko order aadhe peso me nhi diya to custmer ne jhoot bolakr meri id block kra di mene unse koi pese nhi liye the custmer ne jhoot bolakr meri id block kara di or zomato TL koi baat sunne ko taiyar hi nhi he me bahut paresaan mere upr ghar ki bahut zimmedari he zoamti me kamm ke liye bike bhi li uski emi kaha se du. Bete ki school ki fee kese du meri id open kai jaye mujhe us galti ki sja zomato ne di jo mene nhi ki
                                Zomato customer support has been notified about the posted complaint.
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