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Zomato Complaints & Reviews

www.zomato.com/india
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Updated: Nov 13, 2025
Complaints 7872
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Bad ๐Ÿ˜• It seems that Zomato has not focused enough on responding to their consumersโ€™ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Zomato reviews & complaints page 25

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S
Saifikhan07886@gmailcom
Apr 21, 2023
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Address: Zomoto

Sir madam hello
My id FE2615109
Meri I'd on no
I ho Rahi 24 hours se profile Verification dekha raha hai
Sir I work zomoto plz help me
Thank you my no.[protected]
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    S
    Saifikhan07886@gmailcom
    Apr 21, 2023
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    Address: Zomoto
    Website: Consumercomplaints.in

    Hello sir I new I'd open but profile Verification not working plz help me sir
    My problem solved profile Verification
    Plz sir me my name saifali khan
    My no [protected]
    My Adhaar no.[protected]
    My plan card no.CSGPA3721C
    I work zomoto help me sir.
    Thank you
    +1 photos
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      M
      Mohammad Shahjad
      from Delhi, Delhi
      Apr 21, 2023
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      Address: Vasundhara Ghaziabad
      Website: Zomato.come

      Sir meri I'd FE2115214
      Sir mera mobile barish me bheeg kr switch off gya tha jiske Karan me order pick nhi kr paya aagle din mene phone ko wet Kiya aur dekha to meri I disable ho gyi Sir mene zomayo company me ek parivar ke sadasye ki Tarah work karta hu. Uske baad bhi meri I'd disable kar di gyi hai. Sir me isko apni mistake samjhata hu. Aage se yadi meri taraf se koi mistake hoti hai to aap meri I'd permanently terminate kar Dena please sir activate my I'd. Pl๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™
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        Z
        Zaika biryani
        from Lucknow, Uttar Pradesh
        Apr 20, 2023
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        Address: Lucknow
        Website: [email protected]

        My review is freezed, it's not working customer is giving me a rating but it doesn't update, ob 16 April and 17 April customer has rated it's showing in order history but not showing in review
        Zomato customer support has been notified about the posted complaint.
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          S
          Sanand Parki
          Apr 19, 2023
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          Zomato Restaurant Partner Not Responding

          I am using zomato restaurant partner since 4 to 5months now. I only get calls to create a advertisement which will cost monthly or weekly.
          I tried to contact zomato to give me a manager for 2-3 hours so that he will guide me in creating better menu and update better pictures.
          How will I get orders if you are not helping me in the beginning stage of creation. My restaurant is somewhere at the bottom on the zomato page. I want...
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          Pratyush sureka
          from Kota, Uttar Pradesh
          Apr 19, 2023
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          My cash on delivery option is not working. It always shows cash on delivery is not available at this moment but when I try the same order from my friends phone, it works pls fix it
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            H
            himanshu45600
            Apr 19, 2023
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            Address: haridwar

            My name is kaushal kumar Fe1254206
            hlo sir Zomato mein bhuth time work kr rha hu mera ghr Zomato kaam krne chel tha h mein bhuth greeb hu meri id Zomato walo ne band kr di h meine kyoii faurd nii kiya company ko esa lagtha h mei faurd kra meri id terminate kar Di hai
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              M
              Maddy Mohan
              Apr 19, 2023
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              Sir my id verification is on pending.
              waiting time (2-3 Ho h rs) but till 12 hours completed but still process is on pending.
              My ID-FE2610942
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                A
                Arifpatel
                Apr 19, 2023
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                I d terminated due to femail order
                I have my bike issue
                I request u to plz activate my id
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                  C
                  Channabasappa patil
                  from Bengaluru, Karnataka
                  Apr 19, 2023
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                  Address: Hsr and Kormangla

                  My FE I'd is FE2612440
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                    C
                    Channabasappa patil
                    from Bengaluru, Karnataka
                    Apr 19, 2023
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                    Address: Hsr and Kormangla

                    Fe I'd is FE2612440
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                      N
                      Naresh babu thangella
                      Apr 19, 2023
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                      Address: K.rampuram Rayachoti Kadapa Dist

                      My rate was unable and I didn't get any order pay r surge for the did orders please generate my rate card and my fe I'd is FE2585939 . Please sort out the issue as soon as possible
                      It is my Zomato delivery patner issue
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                        R
                        Raga_b
                        from Kakinada, Andhra Pradesh
                        Apr 18, 2023
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                        Order id [protected]
                        18 april 12:37
                        i have ordered for rs 2, 4, 39/- from spice magic, the money got deducted but the order was not confirmed and there is no refund from the company side.
                        I want my money back.
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                          R
                          Raga_b
                          from Kakinada, Andhra Pradesh
                          Apr 18, 2023
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                          Website: Zomato

                          Order [protected]
                          april 18, 2023 at 12:32
                          Request for refund on the payment done via paytm on zomato. My order was not placed but money is deducted.
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                            C
                            Chakravarthi Noothi
                            Apr 18, 2023
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                            Order id: [protected]
                            17 April 2023, 11:10 PM

                            Ordered haleem on the above date, and the order is not delivered to us. I have raised a complaint and what they said is they contacted the delivery person and he said delivered itseems. But as I checked the CCTV footage of the building as well the delivery is not happened. So, requesting you to give my refund back.
                            Zomato customer support has been notified about the posted complaint.
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                              A
                              Aadichauhn04
                              Apr 18, 2023
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                              Dear sir My name is pradeep Kumar I am joine with you last 2 years my account is terminated any reason so please I requested to you please ๐Ÿ™ active my account
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                                I
                                [email protected]
                                Apr 18, 2023
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                                Address: Hotel park residency
                                Website: Zomato

                                This is the second time thus happens.
                                First time i placed an order on zomato from Eatfit which i almost order daily from them.
                                Only because of one order not available they cancelled the whole order.. i told them send the other items specially that am paying cash so its easy to pay only for items available & simply cancel that one item. They said no all order calcelled. One hour waisted.
                                Today same thing happened. After half an hour from placing order and in app it shows preparation, again zomato called one item not available we cancel full order!!!
                                How is this acceptable?? If one item not there, remove it and let rest order arrive, OR immediatelly call when i placed order so i dont waist all this time waiting..
                                this is not logical not acceptable at all.
                                I am staying in India for a month and daily ordering zomato.
                                This is not professional.

                                Manal
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                                  N
                                  Nagashanmugam69
                                  Apr 18, 2023
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                                  My profile verification is pending for 3 days. But it said it only takes 3 to 6 hours.My ID is
                                  FE2605685.
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                                    V
                                    vishal newar
                                    Apr 18, 2023
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                                    Address: Bannerghatta (Arekere)
                                    Website: zomato

                                    Dear sir madam
                                    My id is terminated due to frequent rejection . i am only the person in my family who is earning . maybe i have done some mistakes so that is why my id is terminated . i am very sorry for that next time the same mistakes will not be done from my side . i kindly request you to activate my account sir madam.
                                    thanks
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                                      H
                                      HITESH KARLE
                                      Apr 18, 2023
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                                      Address: Andheri East , Mumbai

                                      I ordered from burgerking 8 March 2023 at 02:07 pm but Zomato delivery person ne mera order delivery Kiya hi nahi muje mere online transfer kiye huye money refund chahiye my order id[protected] plz give me my money I'm trying too much Times but no reply no one help me
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