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Zomato Complaints & Reviews

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Updated: Nov 13, 2025
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706
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Zomato reviews & complaints page 26

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A
aa_miir_
from bhopal, Madhya Pradesh
Apr 17, 2023
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Address: Hostel No 10A Maulana Azad National Institute of technology Bhopal

Today 17th april I order a Chicken special wrap with order no [protected] from table talks cafe bhopal . It is not worth it to its cost . its quality is very cheap. it smells very bad . i want urgent solution of problem.
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    Y
    Yunus hh
    from Bengaluru, Karnataka
    Apr 17, 2023
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    Address: Tanisandra main road
    Website: Zomato

    Sir my I'd has been blocked due to security concern plz open my I'd I have to work and I have worked in Zomato from 2 years ( FE1705446) PLZ OPEN MY I'D
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      S
      Shivbrat Saini
      Apr 17, 2023
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      I ordered food from zomato on 16.04.2023 but it was delayed by an hour.
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        S
        Shekhar Yadav5
        Apr 17, 2023
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        Hi Sir my name is ATHKUR SHEKHAR I created Zomato account (FE2605719) for delivery job after I submitted all the documents it showed it will take 3-6 hours but It has been 1 day still it's showing pending. Please help me with this sir.
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          S
          Sushanth Joseph
          from Thiruvananthapuram, Kerala
          Apr 17, 2023
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          FE2601925 is my id. Please find the attached photos
          +3 photos
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            N
            niru1912
            Apr 17, 2023
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            Hi,

            Spoiled mixed rice (3 packet) delivered to me ref. Order_ID_[protected]. There was bad smell coming out from the food. I contacted your customer care but they refunded me only rs.52.90 but the cost of 3 packet of mixed rice is rs. 477. This is a complete harassment, my guests could not eat the food and it's a total insult to me and when I contacted your customer care, they refunded me only rs. 52.90 instead of rs. 477. I want the total refund of rs. 477 as it is the spoilt food delivered to me.

            I have been using Zomato for a long time and there were high amount orders(amounting more than one thousand rupees), but such an worst incident happened first time with me and I got pathetic service from your customer service.

            It seems that Zomato has become a third class company in customer service at present. And customers like me would suffer a lot due to this.

            Regards
            Nirupam Saha
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              P
              Poovarasan Narendiran
              from Tirupathur, Tamil Nadu
              Apr 16, 2023
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              Hi this is Poovarasan Narendiran my id activation is pending more than 1 month i have ev but i[censored]pload my documents it is showing invalid but I have a one document in my ev so can you resolve my issue as well as soon possible thank you id number (FE2569737)
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                C
                chandra522
                from Guntur, Andhra Pradesh
                Apr 16, 2023
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                Fraud Lollipop biryani. Many orders happened in such format

                Address: Guntur city, pincode 522006

                Lollipop biryani.
                Fraud biryani.
                No response from hotel.
                No response from Zomato.
                Many times it happened in Zomato and if required I will share zomato order receipts.

                Zomato order id:- [protected]...
                +2 photos
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                Krish Kanna
                from Hyderabad, Telangana
                Apr 16, 2023
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                Website: Zomato

                Sir I created Zomato account for delivery job. After I submitted all documents it showed it will take 3-6 hours to verify your profile verification but it has been 15 hours still it is pending. Please help me complete my profile verification sir.
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                  R
                  Rinesh RiNu
                  Apr 15, 2023
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                  Sir my id verification is on pending.
                  waiting time (2-3 Ho h rs) but till 3 days completed but still process is on pending.
                  My ID- 2597307
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                    T
                    Tony690
                    Apr 14, 2023
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                    My zomato account suspended due to bgv failed. My login I'd FE2600003 I just joined a week ago now they suspended my account. I don't know how to reactive my account. Because no one of them came for a background check. I have raised a pack of tickets. But no use for that. I tried to call my city team leader. He is not picking up the call. I deposited 1000 for the job. They simply play with us.
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                      V
                      Vijay2500
                      from Ahmedabad, Gujarat
                      Apr 13, 2023
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                      Website: www.zomato.com

                      I have purchased gold membership on 02/4/23 having order id[protected] with my reg id vij.[protected]@yahoo.com.

                      I order food having order no-[protected] on the same day and it was mentioned that ₹152.80 will be added to zomato credits as soon as food delivered on part of purchase of gold membership.

                      Afterwards I raised grievance through mail communication at [protected]@zomato.com with ticket No[protected] on 04/04/2023.Afterwards I received an mail on 04/04/23 that same has been taken up with relevant team. After six days no action or communication were made on my above ticket no.

                      I again raised grievance on 10/4/23 by submitting required docs like invoice, screenshot of credit that to be received.I further receive the same automated reply that same has been taken up with relevant team.

                      Till date neither my claim credit has been received nor any communication received.
                      +1 photos
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                        S
                        Shanke
                        from Ghaziabad, Uttar Pradesh
                        Apr 13, 2023
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                        Sir meri I'd kyu band kr de plz help me maine koi fraud bhi nhi Kiya h koi reason to btao kis liye band kr de id plz isse open kr do
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                          P
                          palani483
                          from Coimbatore, Tamil Nadu
                          Apr 11, 2023
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                          My Id still Not Activated... I will Submit all documents and Payment Also.. Activate Time 3-6 hours shows in app.. I Completed document and payment 10.04.2023 still Not verified my ID please Resolve this Issue.
                          +2 photos
                          Apr 12, 2023
                          Complaint marked as Resolved 
                          Resolved Problem
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                            P
                            Pirate2516
                            Apr 11, 2023
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                            I had registered for zomato delivery partner job yesterday on-boarding fees was deducted and training completed but profile verification still shows pending. On the page its showing that it will be verified within 3-6 hours but its been more than 24 hours now. And we dont have any customer support as well. Please do something urgently as i need money and want to start my earnings as soon as possible. The time frame mentioned for 3-6 hours is clearly misleading. My zomato ID is FE2595560.
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                              M
                              monasharm
                              Apr 11, 2023
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                              Hi
                              My delivery guy said
                              A) he was in palta on phone
                              B) palta is 42 mins from my address( attached pics)
                              C) by using Google maps i can see MY HOME ADDRESS could never have resolved to palta area( attached pics)
                              D) he ignored my chat
                              E) wasn't reachable on phone
                              F) wasn't reachable by customer service
                              G) refused to come to actual address on the order
                              H) never returned the order to restaurant
                              I) was extremely rude
                              AND CANCELLED ORDER ON HIS OWN
                              J) that means he took the food
                              K) zomato took my money
                              +3 photos
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                                S
                                Sm936013
                                from Noida, Uttar Pradesh
                                Apr 11, 2023
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                                Hello sir/mam
                                My zomato account profile verification pending from 5 days and also showing disabled From today. I have rental scooty per day rent i don't understand what I do now please help me
                                My id is = FE 2581207
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                                  A
                                  anshgrover99
                                  Apr 10, 2023
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                                  Address: Near hissaria market, hanumangarh town, rajasthan, india, Near hissaria market, hanumangarh town, rajasthan, india

                                  Refund
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                                    H
                                    Harman000786
                                    from Chandigarh, Punjab
                                    Apr 10, 2023
                                    Resolved
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                                    Resolved

                                    Address: Sector 70 mohali Punjab pin 160071

                                    Hi team,
                                    This is HARMAPREET SINGH. I am working with your Company last 5Year. But last 10 month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible. Sir Am Support Every time company with strike time, sir not Refund me joining secrorty fees, please contect me

                                    Name: HARMANPREET SINGH
                                    ID: FE187700
                                    LOCATION: phase 10
                                    City: Chandigarh
                                    Apr 10, 2023
                                    Complaint marked as Resolved 
                                    Sir batana chahuga ki main 2018 se work kar rha hu Zomato main sir jab mere joining huye thi us time company ne Hume se secorty Lee thi 1500 ko refund thi sir company ajj mukr gye bol rhi hai ki je police change ho gye thi 2020 main bt mere joining ton 2018 se hai na sir woh option he hta di company ke app se secorty wali Jo humara proof tha .sir maine har war company ki support ki hai jab v koi strike hoti thi main ikala tha jo order lgata tha aur sari information company ko deta tha sir aur btana chahta hu ki jetni v strike hoti hai sab team leader karvate hai aur jo company se paise milte hai woh sare tl rider ke sath milkar held karte hai ja Restorent open kar rhe hai ekathe drink karte hai .sir mere kaffi issue thi jo ki tl Resolaved nhi kar rha aur main issue resolve nhi hota tha ton main TL ki Rating down karta tha aur mention karta tha kiyo kar rha hu aur uske baad tl ne mere I'd ko terminate kra dya company se bola last 30 may 2022 se mere koi help nhi kar rha bhut tweet kar diye office ja Aya koi reply nhi na he mere 1500 secorty refund kar rhi aa Zomato company na I'd. Activate kar rhi a company ne whitout Resion whitout worning TL Inderjeet singh aur Mohit Team Leader Yeah Rider ki Terminate activate karne ke liye 1000p rs leetee hai aur yeah strike main involved hote hai Rider ke sath aur company mere koi v baat nhi sun rhi .please Mera Zomato account Reactivate kiya jaye sir Inho ne Resion dala he hai terminate ka Ki main bag t shert ke sath login nhi karta tha aur bol rhe hai ki main Ghar main id login karta tha sir btana chahga ki humme ik Arian dyia jata hai ussi main I'd login hoti hai jakar hum zone se bhr hote hai ton I'd online nhi hoti humari sir aur btana chahuga ki mera ghar mere zone main hai market main jaha se humme order asinge hote hai .please help me My content no 9646940541 Zomato I'd fe187700 Location Chandigarh
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                                      M
                                      Apr 10, 2023
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                                      Hello. I have not received order i want refund of Order IDAS-SF-009250
                                      tracking number [protected]
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