Zomato Complaints & Reviews

I have order biryani at 9 pm from behrouz using zomato application. The order has been accepted and expected to deliver at 9.50 pm. I am waiting still now (11.30) and it has not been delivered yet. But 15 mins before i got one message like food has been delivered and please give the rate on this. But facr is no one has called me or reached to my place to deliver yet. I already paid via online transaction. Please take this concern and try...

The food was ordered from amaravathi biryani zone, aecs layout.
The delivery guy refused to deliver saying that my area (Hsr layout) was not safe enough whereas a politician stays here. How much safer can it get?
The restaurant made us wait for more than 45 minutes and then declined the offer.
The delivery guy did not speak to me directly but i was contacted twice by some other guy speaking on his behalf.
They...

Money is deducted but still payment is incomplete. But my money getted deducted from account I have got message of money deductions but in the app it show payment incomplete. I have done payment through zomato web and my payment mode is sbi credit card using otp. Kindly do it needful. Refund my money.
date : 17 April 2019
Order Number: [protected]
mumbai...

We ordered an paneer biryani from aroma's hyderabad house, hinjewadi phase 3, pune branch. We got an chicken piece in it. We are pure vegetarian people, eating meat is against our religion. We are deeply saddened by such horrible experience from zomato and on top of that, when we contacted the branch owner his was asking apology but at the same time his approach wasn't that much serious, we even heard from him stating such incident has happened...

I ordered a eatable from a restaurant nearly 7 days ago and for that i did online payment, my order was accepted by restaurant but after sometime they called me up that sorry we can't deliver your order as no person is available so we are cancelling your order, they cancelled that order and said that ur payment will be refunded within 3_4days but i haven't received my payment yet... So i need that amount of money which i paid...

I had ordered the food through zomato app on dated 17.04.2019 merchant name chaman ji sweets and restaurant sector 7 panchkula but it is very sad to say that first delivery given by zomato was not properly delievered ordered for 3 plates of shahi paneer, 3 plates of rajmah masala, two missi rotis and 12 chapatis, the whole thing was delivered except the shahi panner and rajmah plates was delivered only 2 plates.in second round the balance...

Sir, when i open zomato app in my mobile it is showing your account has disabled due to suspecious behaviour. What i did? Why you people blocked my account? I was complaining about bad quality of food which i got on that day. My intention was none other than that. From now onwards i will not complain about anything. Please reactivate my zomato account. My email id is yashwanth. [protected]@gmail.com...

Hi i have been ordered in zomoto my order i'd is
Order id: [protected]
To came to deliver mr muniyappa he is not all giveing response and he is talking i miss standing in road me too asking where tel me the location he is asking to share my location details to his personal no this way u people treat rude with customer this bad experience in will never forget this in my life very bad service provideing...

Hi this is saurav, i ordered one aalo gobi and some other veg foods from chawla-chicken.com mayur vihar phase1, after few bites taken from aalo gobi i found chicken pieces in to this. I have never eaten chicken in my life after thar i called the restaurant and talk to someone from chawal's kitchen. Also sent him the proof that i attached. My order no is. [protected]...

I order right one food my no is [protected] and zomato cancel my order saying ur number is not reachable please check every one my number reachable or not (Second thing i[censored] r not reachable then u will get call from customers care, i didnt get when tried to raised issue they saying simply ur order got cancelled i tried to contact with hotel and guntur excutive if see his recording u will feel what the f...!!! Really i am going file complaint...

I have placed this order [protected] 12inches extra vaganza pizza through your zomato app. Today. I don't know how you guys have trained your pallet to deliver pizza vertically to a customer. And than you want us to eat it. Please take necessary action against pallet Ravinder. I don't care about your refund. I know I will get my money back. My time, money and food all get wasted and zomato don't even bother to apologise....

About the quality and packing of the food and that was ordered and worst service from zomato. And more than that wat made me frustrate is the kind of response that your support team is giving and the kind of arrogance by mr. Rohan a representative of yours and the way they handle customers more over be being an customer i get it check all the details and i'm expecting a resolution within 24 to 48 hours if not i'll publish it in the social...

So I pretty much ordered a Pita Bread sticks and Lemon Iced tea from What's In A Pita through Zomato. The Zomato Valet dropped the Lemon Iced tea, and asked me to pay for only the bread sticks, which was fine. I raised the matter with Zomato support who said they would redeliver the item to me and sent the order. I later learned not only did they cancel the redeliver order, the Zomato Chat service deleted all previous messages to make sure...

I placed an order on 5th april, 2019 from mumbai to dubai, uae from mc donald's twice. R the order was declined but the amount got debited twice.
I didn't receive my refund inspite of constantly contacting their support team.
There is no response which has been given to my query and also i didnt receive my deducted amount which was expected. Also the order got cancelled without prior information....

I am specified 2 paper plates mandatory in the order, the restaurant accepts the order but not given. I am at office how can i eat that food without plates, and my office also some long at nearby shops.
I am asking to customer care to serve the 2 paper plates otherwise refund the money and take your food, i will order another. But he was not given any refund and he was saying we will improve future.
How can i eat my food, br...

I had registered on zomato.. Nd apply promo code of 50% off on first 5 orders... I had just ordered once.. Nd just bcoz of my phone issue i have to delete my account.. Now again i registered my account again over same no.. But zomato cancelled my 50% of over rest offers.. Its against ur policy.. I registered same no nd orderd food just once. So why m not still given the 50% off on my rest 4 orders...

I have ordered chill chicken, and i have received veg tarka. When i try to contact with zomato team but there is no one available to assist. I have try to contact with the restaurant named "roti centre". They are not ready to listen the problem. My problem still not resolved by restaurant or zomato. Looking for possitive response. After contacting with the delivery boy he is telling it's not his fault go to zomato support for the same....

Order no [protected] from fresh menu.

I order the food from my office at sarjapur at 1.. Pm afternoon.
I starved. I waited till 3.30 for my food.
It was not delivered until 3.30.

I left office, reached home and opened zomato to complain about this, which is not possible in app and i see that food is delivered.

I don't know whom and when and where it was delivered.

I...

Hi my name is shravan deshmukh no.[protected]. I placed order from zomato order no [protected] 14th april at 11. 23pm not received order due which me and my friends are going to sleep without havin anythin. When trien calling delivery guy, no was switched off. When called zomato customer care no one answered my call tried calling customer care from different no no response. When we contacted customer care on chat, he asked me to wait for some...

Yesterday i ordered my food on which i claimed 30% cashback and they given me in zomato wallet but after some time my account was suspended or blocked by zomato. And i cannt even open zomato app my id is [protected]@zdfpost.net and contact no. [protected] please resolve my issue and i also having 170rs in zomato wallet and also help to get them. I cannt even think why did they did this please help i will be thankful for your help....