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Zomato Complaints & Reviews

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Updated: Jun 1, 2026
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Zomato reviews & complaints page 30

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A
anshgrover99
Apr 10, 2023
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Address: Near hissaria market, hanumangarh town, rajasthan, india, Near hissaria market, hanumangarh town, rajasthan, india

Refund
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    H
    Harman000786
    from Chandigarh, Punjab
    Apr 10, 2023
    Resolved
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    Address: Sector 70 mohali Punjab pin 160071

    Hi team,
    This is HARMAPREET SINGH. I am working with your Company last 5Year. But last 10 month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible. Sir Am Support Every time company with strike time, sir not Refund me joining secrorty fees, please contect me

    Name: HARMANPREET SINGH
    ID: FE187700
    LOCATION: phase 10
    City: Chandigarh
    Apr 10, 2023
    Complaint marked as Resolved 
    Sir batana chahuga ki main 2018 se work kar rha hu Zomato main sir jab mere joining huye thi us time company ne Hume se secorty Lee thi 1500 ko refund thi sir company ajj mukr gye bol rhi hai ki je police change ho gye thi 2020 main bt mere joining ton 2018 se hai na sir woh option he hta di company ke app se secorty wali Jo humara proof tha .sir maine har war company ki support ki hai jab v koi strike hoti thi main ikala tha jo order lgata tha aur sari information company ko deta tha sir aur btana chahta hu ki jetni v strike hoti hai sab team leader karvate hai aur jo company se paise milte hai woh sare tl rider ke sath milkar held karte hai ja Restorent open kar rhe hai ekathe drink karte hai .sir mere kaffi issue thi jo ki tl Resolaved nhi kar rha aur main issue resolve nhi hota tha ton main TL ki Rating down karta tha aur mention karta tha kiyo kar rha hu aur uske baad tl ne mere I'd ko terminate kra dya company se bola last 30 may 2022 se mere koi help nhi kar rha bhut tweet kar diye office ja Aya koi reply nhi na he mere 1500 secorty refund kar rhi aa Zomato company na I'd. Activate kar rhi a company ne whitout Resion whitout worning TL Inderjeet singh aur Mohit Team Leader Yeah Rider ki Terminate activate karne ke liye 1000p rs leetee hai aur yeah strike main involved hote hai Rider ke sath aur company mere koi v baat nhi sun rhi .please Mera Zomato account Reactivate kiya jaye sir Inho ne Resion dala he hai terminate ka Ki main bag t shert ke sath login nhi karta tha aur bol rhe hai ki main Ghar main id login karta tha sir btana chahga ki humme ik Arian dyia jata hai ussi main I'd login hoti hai jakar hum zone se bhr hote hai ton I'd online nhi hoti humari sir aur btana chahuga ki mera ghar mere zone main hai market main jaha se humme order asinge hote hai .please help me My content no 9646940541 Zomato I'd fe187700 Location Chandigarh
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      M
      Apr 10, 2023
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      Hello. I have not received order i want refund of Order IDAS-SF-009250
      tracking number [protected]
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        M
        Manish1467
        Apr 9, 2023
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        Zomato Profile verification pending after taking all the documents and onboarding fees. It's been 2+ days and they haven't verified my account when verification time is 3-6 hours and they won't be refunding the onboarding or onboard me either. This is pure harassment and exploitation of the poor.
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          S
          Saif.1335
          from Jaipur, Rajasthan
          Apr 9, 2023
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          My FE id FE2593231 is under verification please activate my account
          Apr 9, 2023
          Complaint marked as Resolved 
          My mail id [email protected] Contact number is 8824161579 FE id is FE2593231
          Zomato customer support has been notified about the posted complaint.
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            D
            Apr 8, 2023
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            Address: Greater Noida
            Website: www.zomato.com/india

            Hii i am Deepak Singh. I am working in your company. Today my account terminated by you for my poor performance. Please activate my account.
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              A
              arnagg98
              from Zirakpur, Punjab
              Apr 7, 2023
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              Address: Zirakpur

              I had placed a prepaid order with Zomato (Order id - [protected]) on 1st April 2023. Which the delivery person (Sidhant Sharma, [protected], having a vehicle numbered - PB35V2007) marked as delivered, without actually delivering it, i tried contacting him with the number Zomato provides but someone else was picking the number up.
              Now for help, i tries contacting the Zomato chat, Nishant got connected from the team and he provided no resolution on my issue and told me to mail on [protected]@zomato.com and wait for 24-72 hours. I then told him to check with his superior who provided the same resolution.
              Then i sent a mail to which i received a reply saying that the order was delivered and i was making false claims saying the order was not delivered.
              Then i replied on 2nd April 2023 to the mail again saying i have CCTV proof as well as the MyGate App proof that your delivery person did not deliver the order and i need some kind of resolution or i might take the complaint to higher level.
              Zomato completely ignored my mail and its been more 72 hours since and i haven't received a revert back.
              i would like a full refund and an apology for their customer support to not provide any help to the customer and accusing me of fraud without even checking with the delivery person.
              Zomato customer support has been notified about the posted complaint.
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                I am writing to bring to your attention a recent issue I experienced with my order on Zomato. I placed an order on 07/04/2023 at 12:01am, with the order number [protected], and the estimated delivery time was 35-40min as per your application showing .
                However, the delivery was extremely late, and the food did not arrive until 1:15am . I had to wait for more than 1.15 hours for my order, which caused a great deal of inconvenience to...
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                Ishani gogoi
                Apr 7, 2023
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                I ordered from zomato on 2nd april 2023 but they cancelled my order and said that refund is completed but i didnot receive my refund money in my gpay account ...my order id is [protected] and my bank reference number is[protected].
                Zomato customer support has been notified about the posted complaint.
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                  M
                  Mohd rahim
                  Apr 7, 2023
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                  Please sir maidam
                  Hall me to active my id FE2584425
                  Abdul rahim shaikh
                  Profile photo not matching with document
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                    Y
                    yusra3333
                    Apr 6, 2023
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                    My cash on delivery option has been disabled for the past year all because the delivery guy cannot get on the given address and cancelled the order. please look into this issue or I'll simply stop using the app for good.
                    Zomato customer support has been notified about the posted complaint.
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                      P
                      Praful prabhkrro charhate
                      Apr 6, 2023
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                      Address: At post yesurna

                      At post yesurna pin code 444804
                      Pofale verfksne foam zomto
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                        S
                        Sirajsiddiqui0786
                        from Kanpur, Uttar Pradesh
                        Apr 6, 2023
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                        Address: Kanpur
                        Website: Wwe.zomato.in

                        Hello zomato my name is raunak kaushal i honestly worked hard day and night on zomato i didn't do any wrong activity and mistake of zomato and with zomato customers it has contributed day and night. Also got 5 star rating for my good behavior. If customer cancels the order for any reason then i Apricciate in I want to Request to zomato please eneble my acount and give me opportunity to work in zomato

                        Regards
                        Raunak kaushal
                        Zomato ID : 1975418
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                          A
                          Anandi Anandamoorthy
                          Apr 5, 2023
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                          I placed an order on 04.04.23 through Zomato app for ₹195.50 out of which ₹130.00 is the order value, ₹6.50 is charged for Taxes and ₹59.00 for delivery. There is a breakage for delivery charges which is ₹34.00 is the base delivery charges, ₹15.00 is Surge charge and ₹10.00 is charged under delivery since my order value is below ₹130.00.
                          I really don't understand why they have to charge surge charge when they charge the delivery fee, also the worst part is they charge rs.10 extra (for nothing) just because the order value is rs.150
                          This is cheating and looting the customer, just because they cheat and loot from the customer these charges are not being added in the receipt. Every single penny that you charge the customer must be added on receipt, Zomato is not only cheating the customers but also cheating the Government by not showing the exact amount on the bill which is unethical.
                          Unethical, unprofessional and steeling the customer money in the name of the company.
                          Give me my money that you have charged unethically, please do not steal from customers.
                          Anandi
                          [protected]
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                            Y
                            Yogesh6693
                            from Bhopal, Madhya Pradesh
                            Apr 4, 2023
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                            Resolved

                            I was working with Zomato as food delivery partner from last 5 months, my id got terminated due to poor performance. Please activate my Zomato I'd.

                            FE id. 1262304
                            Apr 4, 2023
                            Complaint marked as Resolved 
                            Zomato customer support has been notified about the posted complaint.
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                              S
                              Sajal ahmed
                              Apr 3, 2023
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                              Address: 30 1ts B Main road vijaynagar pipeline road Bangalore

                              My I'd verification pending plz verify the my I'd and activate tha I'd
                              FE2577545
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                                D
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                                Address: Darjeeling

                                The delivery person was extremely rude and argued with me and stated that home delivery was not written. He asked me to go to the road to receive the food. Also he told me that losing one customer would make no difference Ro him. I have been ordering food from Zomato for long time. This is the first time that any delivery person was so rude.
                                Zomato customer support has been notified about the posted complaint.
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                                  C
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                                  My phone which is registered to Zomato I'd is lost
                                  So I'm not able to login
                                  So can u please help me recover my id
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                                    S
                                    Sahoogopal
                                    from Bhubaneswar, Odisha
                                    Apr 2, 2023
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                                    Address: Bhubaneswar, Odisha, India

                                    Please Zomato activate my Zomato account and my FE I'd is FE881628 and my mobile number is [protected]. Without any information my id is terminated by Zomato please please please activate my id dear Zomato because my financial condition is not good.so please activate my id
                                    Zomato customer support has been notified about the posted complaint.
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                                      A
                                      Abhinav018
                                      from Jaipur, Rajasthan
                                      Apr 1, 2023
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                                      Hello,
                                      Dear:-zomato
                                      Meri I'd terminate ho gye h or ab mujhe majburan swiggy m kam karna pad raha h, m zomato k saath hi kam karna chahta hu, meri galti h m accept krta hu pr sir Mera phone tuta hua h jiske Karan mujhe bohoot dikkat aati thi last k 2 order jo mene except kiye us time mera phone baarish m gila ho gya or kharab ho fya, I'm really sorry for this mistake, m samaj sakta hu ki meri vajah se customer ko problem hue or isse company ki reputation kharab hoti h, sir mujhe maff kr dijiye, mujhe meri galti ka pachtava h, meri I'd vapas activate kr dijiye, m dubara shikayat ka mauka nhi dunga 🙏🙏🙏
                                      Name:-Abhinav Rawat
                                      Mo:-[protected]
                                      ID:-FE2502544
                                      Yours truly:-Delivery partner
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