Zomato Complaints & Reviews

Hi Team,
This is Aman Kumar. I am working with your Company last 1 year. But from last 8 month my ID has been terminated. And I got message from your side to reactivate my account. Kindly request you to please activate my ID as soon as possible.

Name : Aman Kumar
ID : FE1594415
Location: Bodhgaya
City : Gaya, Bihar

Regards
Aman Kumar

On 10 March 2023 at 03:47pm. I ordered 4 packs of tender coconut icecream of 500gms each with order ID-[protected] through Zomato. But my phone got switched off so could not attend the calls when it was delivered. I discovered after an hour that the order has been cancelled and so I repeated the order from Zomato itself and from same vendor.The money for the first order is not being refunded by Zomato stating that the food was already prepared and was wasted because I did not receive the call.
Now since my order was 4 packs (plastic casing package) of icecream which will not be wasted as it was a pack and was not even opened. Furthermore I repeated the same order (Order ID - [protected]) in an hour so that same packing was given to me.
I request you to please take my case as there was no wastage and also same order was repeated back again so vendor also had no loss.I would also request you to help me in getting my refund back.
Thank you.

Plz active my id sir i hv financial problem id -FE2315127 Abhishek Tiwari

Id chaloo ker sir plz mai bahut pareshan hu

Totally crap company and a big action should be taken against them

I received damaged and broken cake on 3rd march. I had suffer alot on my big day bcoz of that broken damaged cake. Kindly refund my money. I paid a big amount For that damaged cake. Winni cakes team told me to talk to zomato for refund not from them. So pls do the needful .

Regards
Aniket saurav

This is Mamta
My account was terminated due to identity fraud. I don't know why? Please activate it as soon as possible.
FE :- 2450147

Please activation sir my id I am working full time I am not away another job please open the ID sir 🙏🥺🥺 FE1978709

Plz start my hold id i m only single person in my house who earn money I'm the only person who manage our family if I m not doing work my family not getting food plz start my id my DE id is FE1303127 PLZ HELP ME urgently I need a work plz restart my id so i do work..

I am complaining about order #[protected] I ordered full chicken bucket from KFC through zomato by mistake location was wrong delivery boy told me to cancel the order and you will get full refund which i did i trust this guy as i am not living in India I am the US citizen basically from India I contact customer service about refund they refuse to refund as they said order was already out for delivery and rider was already on the way. I contacted again the delivery boy on his Whats App [protected] about the order he blocked me and eat the KFC bucket now I am in his block list i have already twitted about this incident which cased me very much disappointment and pain the delivery boy is Sarwan S i want full explanation from zomato and what action they will take against this guy
@zomato
@zomatocare

Hlo dear zomato team my id is inactive due to not log in in21 days i want to work with zomato plz active my id FE2315127
Mobile [protected]
Mail [protected]@gmail.com

Dear zomato team my id FE2315127 is inactive plz active this I want to work with zomato thanq

I am writing to file a complaint against Zomato, a reputed online food delivery platform, for their unfair and unethical practices. On 8th March 2023 I placed an order with order number - [protected] on Zomato for 3items. However, to my surprise, the order was cancelled by Zomato without providing any explanation or information.

Moreover, despite multiple attempts to contact their customer support team, I have not received any response or resolution to this issue. Additionally, Zomato is also refusing to refund the amount paid for the cancelled order, which is unacceptable.

As a consumer, I trust Zomato to provide me with reliable and efficient services, and their actions have left me disappointed and inconvenienced. I have attempted to resolve this issue with their customer support team, but to no avail.

Therefore, I request the Consumer Forum to take actions against them and help me in getting my refund along with inconvenience money as soon as possible.

I am new joining but My id Bvg failed and suspended. I have police verification certificate.my background is
Clean no police case and no criminal record please activate my Zomato ID.FE2488784

Payment deducted two times once pay online option when i ordered it via cash on delivery and second time when delivery boy arrived he asked for money from me

Refund..
Zomato is scammer..

Hlo Dear sir my self Rupak Kumar Ghadai FE I'd 853407 sir my id terminated due to identity faurd sir I used my id only me.. sir I always ware zomato t-shirt and carry bag every day..when given selfi option o give all selfi Clearly.. sir I am only one person income my fmly my father paralysis patient 🙏 plz I humble request plz active my id sir

The food was totally stinky and smelly.
Coffee ko chor kar pizza momos sandwich ek chiz bhi shi ho to khau taste krke tino ko fekna pda dogs bhi nhi de skta itna khrb tha ki kahi vo bimar na ho jaae. Hate zomato i want my refund zomato fraud hai.

We ordered food from Domino's through Zomato and after waiting for more than 1 hour we never received our order and no information form either the restaurant or Zomato.
We have not received the refund too.
In the status order is showed as delivered.

I've ordereed tandoori chicken from combo curry restaurant listed on zomato...i've received the package in good condition...bt whn i opened it the food was litetrally stinking...and when i tried to contact customer support i cant reach them and they provided a refund option of 62 rs for the order of 252 rs...i wanna a file a complaint abt the bad servie provided by zomato and get paid in compensation