Claimed

Zomato Complaints & Reviews

1
Updated: Feb 18, 2026
Complaints 7929
Resolved
710
Unresolved
7219
Contacts

File a complaint to Zomato

Having problems with Zomato?

File a complaint and get it resolved by Zomato customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Zomato reviews & complaints page 33

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Mamta366476
from Sonipat, Haryana
Mar 14, 2023
Mar 14, 2023
This thread was updated on Mar 14, 2023
Report
Copy

This is Mamta
My account was terminated due to identity fraud. I don't know why? Please activate it as soon as possible.
FE :- 2450147
Zomato customer support has been notified about the posted complaint.
Kuch hlp hui kya????
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    Darshan Kumar h s
    Mar 14, 2023
    Resolved
    Report
    Copy
    Resolved

    Address: GROUND FLOOR 12A 94 MEGHDOOT NEHRU PLACE NEW DELHI - INDIA FAX - N.A. PHONE1 - 91-011-40592373 PHONE2 - N.A. EMAIL - [email protected]
    Website: www.zomato.com/contact.

    Please activation sir my id I am working full time I am not away another job please open the ID sir 🙏🥺🥺 FE1978709
    Mar 29, 2023
    Complaint marked as Resolved 
    Zomato customer support has been notified about the posted complaint.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      Devrajg
      from Lakhimpur, Uttar Pradesh
      Mar 13, 2023
      Report
      Copy

      Address: Lakhimpur kheri

      Plz start my hold id i m only single person in my house who earn money I'm the only person who manage our family if I m not doing work my family not getting food plz start my id my DE id is FE1303127 PLZ HELP ME urgently I need a work plz restart my id so i do work..
      Zomato customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        syedtasaduq2023
        from Srinagar, Jammu and Kashmir
        Mar 11, 2023
        Report
        Copy

        Address: jammu
        Website: Zomato

        I am complaining about order #[protected] I ordered full chicken bucket from KFC through zomato by mistake location was wrong delivery boy told me to cancel the order and you will get full refund which i did i trust this guy as i am not living in India I am the US citizen basically from India I contact customer service about refund they refuse to refund as they said order was already out for delivery and rider was already on the way. I contacted again the delivery boy on his Whats App [protected] about the order he blocked me and eat the KFC bucket now I am in his block list i have already twitted about this incident which cased me very much disappointment and pain the delivery boy is Sarwan S i want full explanation from zomato and what action they will take against this guy
        @zomato
        @zomatocare
        Zomato customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          AbhishekTiwari143
          from Kanpur, Uttar Pradesh
          Mar 11, 2023
          Report
          Copy

          Hlo dear zomato team my id is inactive due to not log in in21 days i want to work with zomato plz active my id FE2315127
          Mobile [protected]
          Mail [protected]@gmail.com
          Zomato customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            AbhishekTiwari143
            from Kanpur, Uttar Pradesh
            Mar 11, 2023
            Report
            Copy

            Dear zomato team my id FE2315127 is inactive plz active this I want to work with zomato thanq
            Zomato customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              aryakomall
              Mar 10, 2023
              Report
              Copy

              I am writing to file a complaint against Zomato, a reputed online food delivery platform, for their unfair and unethical practices. On 8th March 2023 I placed an order with order number - [protected] on Zomato for 3items. However, to my surprise, the order was cancelled by Zomato without providing any explanation or information.

              Moreover, despite multiple attempts to contact their customer support team, I have not received any response or resolution to this issue. Additionally, Zomato is also refusing to refund the amount paid for the cancelled order, which is unacceptable.

              As a consumer, I trust Zomato to provide me with reliable and efficient services, and their actions have left me disappointed and inconvenienced. I have attempted to resolve this issue with their customer support team, but to no avail.

              Therefore, I request the Consumer Forum to take actions against them and help me in getting my refund along with inconvenience money as soon as possible.
              Zomato customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                Narrwadep
                Mar 10, 2023
                Report
                Copy

                Address: Thergaon pcmc pune

                I am new joining but My id Bvg failed and suspended. I have police verification certificate.my background is
                Clean no police case and no criminal record please activate my Zomato ID.FE2488784
                Zomato customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  Nitish Wadhwa
                  Mar 10, 2023
                  Report
                  Copy

                  Payment deducted two times once pay online option when i ordered it via cash on delivery and second time when delivery boy arrived he asked for money from me
                  Zomato customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    Deepak1616171716
                    from Jaipur, Rajasthan
                    Mar 9, 2023
                    Report
                    Copy

                    Address: India
                    Website: Zomato.com

                    Refund..
                    Zomato is scammer..
                    Zomato customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      devangumehta
                      Mar 9, 2023
                      Report
                      Copy

                      Address: vinayk park jamnagar

                      Hlo Dear sir my self Rupak Kumar Ghadai FE I'd 853407 sir my id terminated due to identity faurd sir I used my id only me.. sir I always ware zomato t-shirt and carry bag every day..when given selfi option o give all selfi Clearly.. sir I am only one person income my fmly my father paralysis patient 🙏 plz I humble request plz active my id sir
                      Zomato customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        Deepak1616171716
                        from Jaipur, Rajasthan
                        Mar 9, 2023
                        Report
                        Copy

                        Address: India
                        Website: Zomato.com

                        The food was totally stinky and smelly.
                        Coffee ko chor kar pizza momos sandwich ek chiz bhi shi ho to khau taste krke tino ko fekna pda dogs bhi nhi de skta itna khrb tha ki kahi vo bimar na ho jaae. Hate zomato i want my refund zomato fraud hai.
                        Zomato customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Mohsin Khan
                          from Noida, Uttar Pradesh
                          Mar 9, 2023
                          Report
                          Copy

                          We ordered food from Domino's through Zomato and after waiting for more than 1 hour we never received our order and no information form either the restaurant or Zomato.
                          We have not received the refund too.
                          In the status order is showed as delivered.
                          Zomato customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            DParadox
                            from Chennai, Tamil Nadu
                            Mar 8, 2023
                            Report
                            Copy

                            I've ordereed tandoori chicken from combo curry restaurant listed on zomato...i've received the package in good condition...bt whn i opened it the food was litetrally stinking...and when i tried to contact customer support i cant reach them and they provided a refund option of 62 rs for the order of 252 rs...i wanna a file a complaint abt the bad servie provided by zomato and get paid in compensation
                            Zomato customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              from Powai, Maharashtra
                              Mar 7, 2023
                              Report
                              Copy

                              Address: Pune

                              I am working form zomato my ID is terminated Plzzz open my ID FE2160162 plzzzz
                              Plzzz open my ID
                              FE2160162
                              Zomato team plz help me
                              Zomato customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Ashrithginnelaa
                                from Powai, Maharashtra
                                Mar 7, 2023
                                Report
                                Copy

                                I have cancelled my order and asked for refund the refund is initiated and it shows that refund is done in the app but i haven't recieved my money its been a day and no refund please solve this
                                Zomato customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  Bellapu Saikumar
                                  from Malkajgiri, Telangana
                                  Mar 7, 2023
                                  Report
                                  Copy

                                  Address: Gurgaon Haryana

                                  Hi my name is Bellapu Saikumar ID FE554744 Im worked With Zomato From past 3 Years I have started working from nov 2019 but unfortunately my I'd Terminated due to cancellation of order but the reason of the order cancellation is due to rain it's not a normal rain it's with thunders and very heavy rain not even road visible power cut also so I'm not able delivery. As a delivery partner my duty is to deliver every order but as human being my personal safety is also is important i have done nothing wrong i have customer rating 4.8 if I'm not providing quality service how customers give this much rating and more over I loved my work with Zomato I love company so much that y i worked for 3 years but this unfortunate situation happened my Zomato family throwed me out family with termination as a family member im requesting to take me back please activate My ID FE554744, Mobile no : [protected], Name: Bellapu Saikumar. Please im requesting so hard i want to continue my work with my Zomato family please activate my ID sir please 🙏🙏 Iam delivered more than 3560 orders please activate my I'd i will deliver more than this please 🙏 active my I'd
                                  Zomato customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    H
                                    HitanshuSeepal
                                    from Moradabad, Uttar Pradesh
                                    Mar 6, 2023
                                    Report
                                    Copy

                                    Delivery fraud : Didn't receive my prepaid order from zomato and marked delivery by zomato valet

                                    Address: M-1/74 kesri kunj colony ram ganga vihar moradabad

                                    This has reference to my recent order from shake it up cafe by using zomato in which the delievery partner marked my order delievered without delievering it to me and switched off his phone..
                                    I have tried to contact him 5-6 times and even raised my grievance to the chatbox several times but I didnt fet a satisfactory answer from zomato.
                                    They left me helpless in the middle of night .
                                    In connection to that, I would like...
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy
                                    H
                                    HitanshuSeepal
                                    from Moradabad, Uttar Pradesh
                                    Mar 6, 2023
                                    Report
                                    Copy

                                    Address: M-1/74 kesri kunj ram ganga vihar

                                    This has reference to my recent order from shake it up cafe by using zomato in which the delievery partner marked my order delievered without delievering it to me and switched off his phone..
                                    I have tried to contact him 5-6 times and even raised my grievance to the chatbox several times but I didnt fet a satisfactory answer from zomato.
                                    They left me helpless in the middle of night .
                                    In connection to that, I would like to register the complain against the zomato delievery valet for such a horrible and unethical act especially while representing one of the biggest food deliever partner.
                                    I also demand full refund from the company and a penalty to zomato and the irresponsive delievery boy.
                                    Please acknowledge my complain and provide me the best solution
                                    This has reference to my recent order from shake it up cafe by using zomato in which the delievery partner marked my order delievered without delievering it to me and switched off his phone..
                                    I have tried to contact him 5-6 times and even raised my grievance to the chatbox several times but I didnt fet a satisfactory answer from zomato.
                                    They left me helpless in the middle of night .
                                    In connection to that, I would like to register the complain against the zomato delievery valet for such a horrible and unethical act especially while representing one of the biggest food deliever partner.
                                    I also demand full refund from the company and a penalty to zomato and the irresponsive delievery boy.
                                    Please acknowledge my complain and provide me the best solution

                                    Order id - [protected]
                                    Time :

                                    Thanking you
                                    Hitanshu Seepal
                                    Zomato customer support has been notified about the posted complaint.
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      U
                                      Urmeetsingh8989
                                      from New Delhi, Delhi
                                      Mar 6, 2023
                                      Report
                                      Copy

                                      Hi team,
                                      This is MALKEET SINGH. I am working with your Company last 2year. But last 2 Days my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

                                      Name: MALKEET SINGH
                                      ID: FE696926
                                      LOCATION: JANAPURI
                                      ZONE: WEST DELHI 2
                                      City: NEW DELHI

                                      Regards,
                                      Malkeet Singh
                                      Zomato customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit