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Zomato Complaints & Reviews

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Last updated May 28, 2024
Complaints 7793
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Zomato reviews & complaints page 35

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R
Reddevilvicky
from Kolkata, West Bengal
Jan 2, 2023
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Verification disable

Hi, sir /Mam
Mr. Subimal Goswami
Zomato I'd FE2397272
My I'd is disabled
Pls change enable
I want work in zomato
Pls help me pls...
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Recently i tried making an order from Zomato twice. Both times Rs 603 were deducted from my account. On managing to speak with the help desk at zomato. They offered me a voucher that was refundable only by SBI or ICICI bank accounts. I told him that i did not have a account with these banks and asked for a alternative method of refund. He told me it could be done using google pay. He activated some voucher again and elaborated a procedure...
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R
RajeshBanka
from Mumbai, Maharashtra
Jan 2, 2023
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Delivery Address being overlooked and rude conversation by Zomato executive

I had placed an order from Andheri to be delivered to Mira Road. In the order delivery address is reflecting as Mira Road, but order is delivered at Andheri.

After several attempts from chat, when I got a call from Zomato, the executive was not ready to understand their mistake or mistake of app and said he will cancel the order and I will not even get the refund.

It is shocking that Delivery address is not...
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K
Kumarnaik786
from Chittoor, Andhra Pradesh
Jan 2, 2023
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Zomato delivery partner app I'd activate pending

Address:Anantapur

Please activate my I'd and send it my details in Zomato delivery partner app...
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Kumarnaik786
from Chittoor, Andhra Pradesh
Jan 2, 2023
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Zomato I'd activate pending

Address:Anantapur

Please activate my I'd i sended my details in Zomato delivery partner app...
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H
Harishbhaskar
from Bengaluru, Karnataka
Jan 1, 2023
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Was delivered stale item

Address:Bangalore

I ordered a cake on Zomato on 1 jan 2023. I was delivered a stale cake with horrible smell. I was refused refund by the company...
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G
Gowshini
from Bengaluru, Karnataka
Jan 1, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted but I didn't receive food at my doorstep

I've tried to place two order via online payment. The respective amount has been debited from my account but the orders haven't got placed. Also, the food didn't arrive at my doorstep and I haven't got the refund amount yet from zomato. How am I supposed to trust zomato further if these kinda issues happen? I have even reported this when I first faced the issue but I got the worst response. I got my money stuck here. I want the refunds for...
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G
Guddu 9973
from Mokama, Bihar
Jan 1, 2023
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Vehicle related

Address:Mokama khas

Bike to change multi vehicle...
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M
Manas Mahara
from New Delhi, Delhi
Jan 1, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money Debited without placing any order

I have 2 fraudulent trasactions where money has been debited from my UPI account to "zomato entertainment private limited" on the dates 18.12.2022 and 25.12.2022.
I have not placed any order in the zomato app for the month of December and I am unable to immediately reach out to the zomato customer care team as there is no customer care number available.
I have logged my complaint by sending the transaction details and screenshots...
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M
from New Delhi, Delhi
Jan 1, 2023
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Profile verification is pending problem.

Name... jignesh kumar
Mobile no...[protected]
Email... [protected]@gmail.com
Zomato I'd...FE2395261

Sir please solve my problem...i have to pay my bike EMI... please solve profile verification pending problem sir......
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G
Giaan786
from New Delhi, Delhi
Jan 1, 2023
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Change Primary Location

Address:Banur

Dear sir Or mam
My home is rajpura and Zomoto primary location banur. My home to going 19 km away. Pls primary location change banur to Rajpura.
My zomoto id FE1027467

My name is Gurpreet Singh

Mobile no here [protected]...
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S
Santhoshima
from New Delhi, Delhi
Jan 1, 2023
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Profile verification pending zomato

Hi sir am santhoshima.i completed every procedure asked by zomato even with the payment but my account is still not activated and my profile is still in pending please help me. My family situation is also not good I want to work asap please activate my account in zomato. My zomato I'd FE2395479. Please help...
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S
Santhoshima
from New Delhi, Delhi
Jan 1, 2023
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Profile verification pending in zomato

Hi sir am santhoshima.i completed every procedure asked by zomato even with the payment but my account is still not activated and my profile is still in pending please help me. My family situation is also not good I want to work asap please activate my account in zomato. My zomato I'd FE2395479. Please help me....
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M
Moumiu
from Naihati, West Bengal
Dec 31, 2022
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Zomato cheated me

Address:Naihati

[protected] this is my zomato food order code.i was delivered a food from zomato.made the online payment of rupees 178 and they don't delivered the food and misbehavior with me.and said that I don't receive their call and they cancel my order as I don't get any call from them.and now they are refuse to refund my money....
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S
Sohail66
from Mumbai, Maharashtra
Dec 31, 2022
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Dear sir my id verification pending please solve my problem

Address:Goregaon east
Website:My id is pending verification

My number :[protected]
My zomato id:FE2393573...
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D
Disstled me
from Bengaluru, Karnataka
Dec 31, 2022
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Regarding my mobile added to black list

Address:Bangalore

I'm Ramesh once my friend logged in his account which was been terminated in my mobile so now I'm not qble to login my account coz it is added to blacklist .so kindly remove my mobile from black list and let me work with zomato....
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O
Om1223
Dec 30, 2022
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Ev document invalid

Sir, pls resolve this problem asap....
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I had placed order with Zomato from McDonalds twice. Twice Rs 603 got deducted from my account but i did not receive the order. The customer support is useless. They don’t allow to chat with any executive. No reply to the emails as well. My order ID is [protected] and [protected]. Both time Rs 603 has been deducted and i have received no refund of the same....
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S
So._.mesh
from Aligarh, Uttar Pradesh
Dec 30, 2022
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Food not delivered and not refunded the money

Order no. [protected]

Dear sir,

Your delivery partner Hemant had not delivered the food at my location and from the every first moment he is asking me to cancel the order .

First, he called had told me to cancel the order

Then he called me and doesn’t speak to me

I had attached the screenshot of blank calls answered by me .

Then after a hour I contacted...
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S
SakthiPR22
Dec 29, 2022
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Rude behaviour of Zomato delivery person

Address:Zomato, Chennai
Website:www.Zomato.com

One of the Zomato Delivery person crashed on my car today. He is from Chennai and is from OMR location. His vehicle number (motorbike) is TN07CZ1935. When I confronted him he spoke very rudely in an abusive language to me. He did not share his name. I have taken his picture.

I raised this complaint to Zomato and asked them to take disciplinary action against him. He did not pay the damage he created to my car and on top of...
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