Zomato Complaints & Reviews

I had ordered Jalebi from Zomato and when I received the order I opened it and I found that hairs were there and i tried to contact you so matter about it asking about it but i was not even able to talk to support executive to explain my issue there was just computer telling that we have not read the feedback and we will transfer it to the restaurant but what's the meaning ordered something and i didn't get that quality thing and you're not even able to provide me a customer care about my order there's no one i can explain my issue poove there was no one i can ask to replace my orders refund my order it was just shear wastage of time and money for me they do not even care for their customers to at least let them provide the service that you are running na please I want my refund back for that order

My Zomato delivery id block ho gai a g qc document fild ki wjha se koi salution nahi aa rha kab se try kar rha hu TL bhi nhi baat sun rha FE2461215

My id block qc document fild
FE2461215. Kitne din ho gye try krte ko koi salution nhi aa rha

Hello sir/mam my Zomato id is - FE2484189 i am new in Zomato dilivery app my problem is my profile verification pending because my profile photo not match with document please solve this problem

One of your delivery persons by the name of Munjha - ph no [protected] requested for an urgent loan from me of 2, 000 as there were people in his house who were not allowing him inside. He begged me for the loan. This was in October 2022. He said he would pay back when Zonato made the payment. However, when asked to repay, he says Zomato has not paid his money hence, he cannot pay me.

Is Zomato delaying salaries of its staff? And if Zomato pays on time then how come they have on their staff a person against whom a police compliant was also lodged? He was asked to visit the police station but didn't show up. Do we do a background check of the staff?

My Zomato Delivery Partner ID is FE2467727, My ID is Disabled Due To Pan Verification How can I get my ID activated

The contact number of Zomato is not working and no one is available on Chat.
Also the representatives are making fake promises of refund.
I want compensation.

Hello Sir/Mam,

I received the damaged food on the date of 17 Feb 2023, and for that Zomato compensate with me refund and the refund complete date was 17 Feb 2023 it self as Zomato stated on their application, but on my paytm first it was showing me that Refund Pending but now it's showing me that refund failed, I have complained to their Mobile App on their Twitter handle but no one is responding on any of the platform, I request you to please take a strict action on this type of companies.

Hi dear team kindly open the My id

Hello sir/madam,
my name is SAI SANDEEP
After paying the onboarding fees, i have finished my training online, but it's showing that profile photo is not matching with my documents and profile verification is pending, my id is FE2498216, please help me with this issue....

Today, I ordered two chicken rolls from a restaurant named SAMAR RESTRAUNT in clement town, Dehradun.MY money got debited from the bank but the order did not get placed.Its happening with me for the second time.
SUCH careless of you ZOMATO for causing this inconvenience for 2 times to me..
just refund my money, otherwise I have too many other option in the market to order food.

I have not received my weekly payout in my account but they are saying that the amount was settled and they are not responding anymore.

Please sir my id active kar dijiye mere job ki bahut jarurat hai my fe id FE2484547
Please sir

I prashanth b gowda working in zomato delivery partner since 6 months as i have admitted to hospital due to accident i gave my zomato id to my brother to maintain my hospital expenses so please kindly enable my zomato account so that i can work further as i am loyal towards zomato

Zomato id: FE2166158
Name: prashanth b gowda
City: Bangalore

Zommato Worst Experience:
▫️@8:15pm I ordered pizza from Ovenstory pizza Nashik (Maharashtra -India )
▫️@8:45App showing food under preparation and will delever in 21min
▫️@9:15 App showing food under preparation and will delever in 21min
▫️I tried to call with customer care and ovenstory but no response.
▫️Customer care not resolved my issue.
▫️@9:21 customer care said that delivery boy( Vicky[protected]) picked your parcel and will deliver.
▫️@9:30 my food again showing under preparation
▫️ After 1hr 45 min i am not getting order, customer care not taking proper followup from ordering time, delay in 1hr and 45min.
▫️@9:45 customer care cancelled my order.

Now my question is that
▫️After spending 1hr 45 min @ 9:45: can i feed refunded money to my small hungry child.
▫️@9:45 all stores showing closed.
▫️i requested to customer care to arrange to deliver food from other restorant but they denied to do.
▫️ I am getting worst service from Zommato and i Promise to you that i never order from zommato also share above experience on social media for not to order any food from Zommato (because of bad experience)

pallavi Bhole
[protected]

Sir my Zomato account has been disabled due to document qc failed but i given all docents that need to verify so i kindly request you to activate my I'd and resolve my complaint as soon as possible
MY Zomato ID =FE691473

Dear Deepinder Goyal Sir and Zomato Care, my ID was changed from rate card to gigs i am using from many years the rate card and i am happy with my rate card but now it has been changed to gigs which i am not happy at all I belong to a middle class family and my only current source is Zomato Delivery Partner. I'm the only earning hand in my family. My monthly expenses are totally dependent on my salary. I am facing a lot of trouble due to my ID changed plzzz give me my rate card back an kind request to CEO as well as the Zomato team I am under a lot of stress.

Regards
Melroy Francis sequeira
FE 879193

Dear Deepinder Goyal Sir and Zomato Care, from the 7th February, my ID was Terminated due to distance fraud. I belong to a middle class family and my only current source is Zomato Delivery Partner. I'm the only earning hand in my family. My monthly expenses are totally dependent on my salary. I am facing a lot of trouble due to my ID suddenly being terminated. I am under a lot of stress.

The id was terminated without any prior...

Sir my id verification is on pending.
waiting time (3-6 Hrs) but its been 18 hours but still process is on pending.
My ID- FE2488395

My fe id Fe2484688
Register number [protected] h
Isko. Solve kariye mere paise bhi 700 cut hongaye verify kariye plz