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www.zomato.com/india
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Updated: Jun 1, 2026
Complaints 7935
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710
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Bad 😕 It seems that Zomato has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Zomato reviews & complaints page 35

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N
Nihal Kumar Aadile
Mar 2, 2023
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English

to the Zomato parivar please request you change my vehicle type, electric vehicle ID to Bike ID. And activate my Zomato delivery account. I hope you can understand my issues.

Hindi

ज़ोमैटो परिवार से अनुरोध है कि आप मेरे वाहन के प्रकार, इलेक्ट्रिक वाहन आईडी को बाइक आईडी में बदलें। और मेरा Zomato डिलीवरी अकाउंट सक्रिय करें। मुझे आशा है कि आप मेरे मुद्दों को समझ
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    R
    rishi0504
    from Hyderabad, Telangana
    Mar 2, 2023
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    Website: www.zomato.com

    Please enable my cash on delivery in Zomato;I’m unable to order due to this ;
    Zomato customer support has been notified about the posted complaint.
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      R
      Rahulbaghel
      from Indore, Madhya Pradesh
      Mar 1, 2023
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      Address: Indore

      Sir meri id termined kr di gyi jiske karan me kam nhi kr pa rhha hu sir glti sb se hoti he mujhse bhi ho gyi hai muje nhi pra tha ki yesi band ho jayegi nhi to me kbhi yesi glti nhi krta sir 1 year hone ko aa gya me presan hu plz meri id active kra dijiye plxz I'd no FE1736562 registered mo no [protected]
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        F
        Fighttheodds
        from Mumbai, Maharashtra
        Feb 27, 2023
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        Address: Bangalore

        2/3 items not delivered at my home. No resolution was provided. Duped of 800 rs
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          S
          Sanjay1998gajanana
          from Bengaluru, Karnataka
          Feb 27, 2023
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          Address: Bengaluru

          I have ordered food of RS.620.45 from zomato. Amount debited from my account but order did not placed. I have got message from zomato support that if amount have been deducted it will be auto initiated from payment gateway. But I haven’t recieved refund amount.
          Zomato customer support has been notified about the posted complaint.
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            A
            Amritpalsingh098
            from Jalandhar, Punjab
            Feb 27, 2023
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            Address: Jalandhar, Jalandhar, Punjab

            Please verify me by meeting or video call i wanna work on Zomato i need it please kindly activate my id
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              D
              Dhruv7!
              from Bundi, Rajasthan
              Feb 25, 2023
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              I had ordered Jalebi from Zomato and when I received the order I opened it and I found that hairs were there and i tried to contact you so matter about it asking about it but i was not even able to talk to support executive to explain my issue there was just computer telling that we have not read the feedback and we will transfer it to the restaurant but what's the meaning ordered something and i didn't get that quality thing and you're not even able to provide me a customer care about my order there's no one i can explain my issue poove there was no one i can ask to replace my orders refund my order it was just shear wastage of time and money for me they do not even care for their customers to at least let them provide the service that you are running na please I want my refund back for that order
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                S
                Sagar53071
                from Muktsar, Punjab
                Feb 24, 2023
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                My Zomato delivery id block ho gai a g qc document fild ki wjha se koi salution nahi aa rha kab se try kar rha hu TL bhi nhi baat sun rha FE2461215
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                  S
                  Sagar53071
                  from Muktsar, Punjab
                  Feb 24, 2023
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                  Address: Muktsar, Punjab

                  My id block qc document fild
                  FE2461215. Kitne din ho gye try krte ko koi salution nhi aa rha
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                    T
                    Tarun.74
                    Feb 24, 2023
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                    Resolved

                    Hello sir/mam my Zomato id is - FE2484189 i am new in Zomato dilivery app my problem is my profile verification pending because my profile photo not match with document please solve this problem
                    Jun 2, 2023
                    Complaint marked as Resolved 
                    My problem solved thankyou so much
                    Zomato customer support has been notified about the posted complaint.
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                      A
                      adichat
                      Feb 24, 2023
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                      Address: Pune

                      One of your delivery persons by the name of Munjha - ph no [protected] requested for an urgent loan from me of 2, 000 as there were people in his house who were not allowing him inside. He begged me for the loan. This was in October 2022. He said he would pay back when Zonato made the payment. However, when asked to repay, he says Zomato has not paid his money hence, he cannot pay me.

                      Is Zomato delaying salaries of its staff? And if Zomato pays on time then how come they have on their staff a person against whom a police compliant was also lodged? He was asked to visit the police station but didn't show up. Do we do a background check of the staff?
                      Zomato customer support has been notified about the posted complaint.
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                        A
                        [email protected]
                        Feb 23, 2023
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                        My Zomato Delivery Partner ID is FE2467727, My ID is Disabled Due To Pan Verification How can I get my ID activated
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                          A
                          Agoy1096
                          from Meerut, Uttar Pradesh
                          Feb 23, 2023
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                          Address: B-52 somdutt city

                          The contact number of Zomato is not working and no one is available on Chat.
                          Also the representatives are making fake promises of refund.
                          I want compensation.
                          Zomato customer support has been notified about the posted complaint.
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                            M
                            Mihir00111
                            Feb 23, 2023
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                            Hello Sir/Mam,

                            I received the damaged food on the date of 17 Feb 2023, and for that Zomato compensate with me refund and the refund complete date was 17 Feb 2023 it self as Zomato stated on their application, but on my paytm first it was showing me that Refund Pending but now it's showing me that refund failed, I have complained to their Mobile App on their Twitter handle but no one is responding on any of the platform, I request you to please take a strict action on this type of companies.
                            Zomato customer support has been notified about the posted complaint.
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                              B
                              Bilal BarbhuiYA
                              Feb 23, 2023
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                              Hi dear team kindly open the My id
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                                S
                                Sandeep0305
                                from parvathipuram, Andhra Pradesh
                                Feb 22, 2023
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                                My delivery partner id is not getting verified after paying on boarding fee completely with error of failed review

                                Hello sir/madam,
                                my name is SAI SANDEEP
                                After paying the onboarding fees, i have finished my training online, but it's showing that profile photo is not matching with my documents and profile verification is pending, my id is FE2498216, please help me with this issue....
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                                S
                                Sneha#232004
                                from Dehradun, Uttarakhand
                                Feb 22, 2023
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                                Today, I ordered two chicken rolls from a restaurant named SAMAR RESTRAUNT in clement town, Dehradun.MY money got debited from the bank but the order did not get placed.Its happening with me for the second time.
                                SUCH careless of you ZOMATO for causing this inconvenience for 2 times to me..
                                just refund my money, otherwise I have too many other option in the market to order food.
                                Zomato customer support has been notified about the posted complaint.
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                                  S
                                  SharathNayak
                                  from Hyderabad, Telangana
                                  Feb 22, 2023
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                                  Address: India

                                  I have not received my weekly payout in my account but they are saying that the amount was settled and they are not responding anymore.
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                                    N
                                    Nohar sahu
                                    Feb 20, 2023
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                                    Please sir my id active kar dijiye mere job ki bahut jarurat hai my fe id FE2484547
                                    Please sir
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                                      P
                                      Prashanth2004
                                      Feb 20, 2023
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                                      I prashanth b gowda working in zomato delivery partner since 6 months as i have admitted to hospital due to accident i gave my zomato id to my brother to maintain my hospital expenses so please kindly enable my zomato account so that i can work further as i am loyal towards zomato

                                      Zomato id: FE2166158
                                      Name: prashanth b gowda
                                      City: Bangalore
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