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Updated: Jun 1, 2026
Complaints 7935
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Bad 😕 It seems that Zomato has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Zomato reviews & complaints page 38

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P
Ponnamanda Chandu
Feb 8, 2023
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Address: Nad, Visakhapatnam
Website: Zomato

Hello Sir
My ID Profile Is Not Verified Still Now
Onboarding Fees Also Paid
My ID : FE2468752
Zomato customer support has been notified about the posted complaint.
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    P
    Prakash darlami
    Feb 8, 2023
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    Address: Banglore
    Website: [email protected]

    My Zomato profile varification panding, i already doing all process, already paid payment
    Zomato customer support has been notified about the posted complaint.
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      R
      rjju,455
      from Mahoba, Uttar Pradesh
      Feb 8, 2023
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      Name- balchandra
      fe id- 2460920
      mobile- [protected]
      reason_ dear zomato meri id ka profile verification long time se pending pe dala hai please meri ye problum solve kar deejiye
      thank you
      Zomato customer support has been notified about the posted complaint.
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        S
        Sriram10
        Feb 8, 2023
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        I ordered 12 chicken strips from KFC but only received 6. After raising the issue with Zomato I was first transferred between three support people and tried to have the conversation forcibly closed and at the end they said they cannot provide any support and provided no help other than asking to drop a review on their app for KFC.
        Zomato customer support has been notified about the posted complaint.
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          K
          [email protected]
          Feb 8, 2023
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          Kyu kohi response nahi de raha hai payment Kiya huya 6 days ho gaya but iD abhi tak pending me hai kyu esa kar raha hey Zomato company mene kinte bar tricked trash Kiya koi response nahi de raha hey ham kya bebkhub he kya jo chutiya bana raha hey hame
          Zomato customer support has been notified about the posted complaint.
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            E
            Ebsad Ali
            from Gurugram, Haryana
            Feb 8, 2023
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            Sir. Madam my. Zomato id FE2464321 id is disabled profile verifictoin is pending from last 3 day plzz help me plz update my account i want work to zomat
            Zomato customer support has been notified about the posted complaint.
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              A
              [email protected]
              Feb 8, 2023
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              Sir, mam
              Meri profile verification 8 se 9 din ho but complete nhi hui h plzz sir, mam muje Zomato me work karna h meri profile verification ki samsya ka smadhan kre plzz I requested u

              Name _Mohit
              Ragister Mob no.[protected]
              FE I'd.2449028
              Zomato customer support has been notified about the posted complaint.
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                P
                pavankumar
                Feb 7, 2023
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                Sir my account suspended due to incorrect pan card so please re activate mu account to continue in zomato sir
                Zomato customer support has been notified about the posted complaint.
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                  M
                  mahen4u
                  from Kalyan, Maharashtra
                  Feb 7, 2023
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                  I specifically mentioned in the cooking instruction not to deliver the nearing expiry product and I still receive the same. If the seller dont follow the instructions why the option is given on the app. And customer care replied
                  We would like to inform you that no expired order has been delivered to you and also we have taken note of your feedback and we will work upon this. We'd like to inform you that quality is the sole discretion of the restaurant and Zomato has a little control over this. So, a refund or any value addition will not be possible from our end. As a valued customer, you can make a difference by rating the restaurant on the app or website as per your experience
                  Why was the expiry date not mentioned by the seller if they want to sell items like this. It's clear I got cheated and zomato is not taking any action.
                  Order id - [protected]
                  Zomato customer support has been notified about the posted complaint.
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                    K
                    [email protected]
                    Feb 7, 2023
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                    Zomato company jaldi se mera payment refund Karo nahi chaiye esa fraud company me job
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                      G
                      Gouravjatav
                      from Gurugram, Haryana
                      Feb 6, 2023
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                      Address: Gurgaon

                      My Zomato account terminated by frequent cancellation i request to you reactivate my account

                      Zomato account = FE1800925
                      Mobile number. =. [protected]
                      Location = Gurgaon sec 49
                      Zomato customer support has been notified about the posted complaint.
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                        S
                        Sheetal Mali
                        Feb 6, 2023
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                        For missing product refund was given only for the product was given then what abt the taxes?
                        When I asked the supervisor to refund that also then was like call and ask restaurant people. He is not even listening what am I saying. I have attached the bill and marked item was missing they have refused to send the missing item.

                        Order id [protected]
                        Supervisor (saad) he himself initiated the refund and disconnected the call
                        Zomato customer support has been notified about the posted complaint.
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                        Today i order Biryani through Zamatoo app at the same time i paid online Rs 291.50 and unfortunately i forget to change my mobile number. after 1 hour i check my app is showing order cancelled i chat online app but they not solve my problem and say ur order cancelled due to wrong number. i ask about my refund they told me we are not give any refund sorry is your mistake ur number is wrong. tell me wt i do i want my order

                        my order number [protected] dt 10.02.2023 time 6:28pm

                        #[protected]
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                          S
                          Sonushaikh
                          from Mumbai, Maharashtra
                          Feb 6, 2023
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                          Address: D- 4 Rd 20 shree krishna nagar marol midc industry estate andheri east mumbai Maharashtra 400069

                          Dear Sir/Madam
                          My Zomato I'd FE2156111
                          I am Imran Mushir Shaikh I am newly joining as a zomato delivery partner my I'd has been disabled by management due to identify fraud but I didn't know how to verify to my self on Zomato app so i only uploading my one picture every single time to verify my self I didn't know that you have to give fresh pictures all the time, that's why all this happened. I extremely sorry for all this happen now I promise you next time it's never happen sir I would request Zomato concern team to please solve my query 🙏 i need job very much i have no other work your job supports my house.😔
                          Your Faithfully. Imran Mushir Shaikh
                          Zomato customer support has been notified about the posted complaint.
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                            S
                            [email protected]
                            Feb 6, 2023
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                            Address: A-002 Hari darsan, Nileamore nallasopra w

                            Hi my name Saurabh Mody my mobile number [protected] last 5 day my profile verification panding no one help me i am paid 1280 full payment what happened why my profile verification panding no one help me please activate my I'd sir my email ID [protected]@gmail.com
                            [protected]@gmail.com
                            I feel Chet with me no customer care number no official address 🙄
                            Zomato customer support has been notified about the posted complaint.
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                              K
                              [email protected]
                              Feb 6, 2023
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                              Kya fraud company jaisa koi response nahi de raha hey 4 days ho gaya tricked trash Kiya huwa abhi tak I'd pending hi he
                              Zomato customer support has been notified about the posted complaint.
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                                D
                                Deepak Garg Garg
                                Feb 6, 2023
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                                Address: Udaipur Rajashthan

                                Hello sir My I'd Verificetion is pending plz complete the Verificetion and I work with zometo compny.
                                Zomato customer support has been notified about the posted complaint.
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                                  I
                                  ISHAN AHUJA
                                  Feb 6, 2023
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                                  Date of Incident 05/02/2023
                                  Order no.: [protected]

                                  I ordered Paneer momos platter and I received "Chicken Fried rice". I connected to Zomato executive. He called at restaurant, they confirmed that zomato valet had multiple orders so by mistakenly non veg food delivered to you. After listening this Zomato executive redirected to another agent for this issue. Another agent confirmed that the food is VEG. she said it's Manchurian rice which was not true. At last when I told her to connect with any senior executive, she disconnected the call. (Just provided 100rs. coupon to my account) SERIOUSLY? Sending a NON VEG food to a PURE VEGETERIAN house. Do you have nay idea how serious & sensitive this issue is? I need strict & serious action in this issue and a heavy compensation to it.
                                  Zomato customer support has been notified about the posted complaint.
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                                    S
                                    Shivamm Vermaa
                                    Feb 5, 2023
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                                    Address: Lucknow

                                    I am unable to go online in my Zomato rider app it's showing to go in location but i m in the location then also it's not logging in.
                                    Please help and resolve this issue as soon as possible.
                                    FE ID FE1108657
                                    Reg Mobile No [protected]
                                    Zomato customer support has been notified about the posted complaint.
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                                      C
                                      Call.Now. No. 0701.3911.866 Camplaint. n
                                      Feb 5, 2023
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                                      Refund payment
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                                        D
                                        Deba61
                                        Feb 5, 2023
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                                        I have bought a gold membership on 25 January 2023 and it was working fine as I was using it in location of Guwahati, Assam . But as I moved to Tezpur assam my Zomato Gold membership is not showing at all and I am unable to take the Gold benifits.

                                        In The advertisement it was clearly mentioned that in the Gold membership evey delivery within 10km is free if it has a minimum value of 199/- Rs.But I am unable to use the gold benifits Here in Tezpur assam, and my app also not showing any Gold membership activation status at all Like it used to show earlier .

                                        I want to know whether the advertisement regarding gold benefit are not cleary mentioned or there is glitch? please let me know.

                                        I am attaching my gold membership purchase invoice and the Ad your company showed for your reference.

                                        And if the benefits are not applicable in all places you should mention beforehand.
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