Zomato Complaints & Reviews

Two days back I have ordered food from biriyani express, but due to failed transaction i couldn't place any order but my money was deducted from my account.
Same happened twice.
₹379.09+₹379.09 I haven't received my refund amount yet.
Kindly do the needful ASAP!
I have shared screenshot FYI.

Two days back I have ordered food from biriyani express.
But my transaction failed but my money was deducted from my account. I tried for the same again but same happened.
So two times payment was deducted of ₹379.09+₹379.09
I contacted customer support, but still I haven't received my refund amount yet.
Kindly do the needful ASAP!

My id was terminated because of poor performance please activate my I d

I am unable to pay the onboarding fees as it's show something went wrong.

Sir my name is Ratan Kumar Shrestha.from ROURKELA. working as a ridér in Zomato ROURKELA chhend zone my FE I'd is FE2083545 recently on 21 03 2023 my I'd has been disabled and I am unable work reason showing behavioural issue I couldn't understand with whom I have misbehaved.so I want you to please reactivate my I'd so I could work as soon as possible. I didn't get any response from the team.

Id terminated due to frequent cancelations..because of my mobile fell down during delivering order so that i canceled the orders..respested sir ples activate my id..ples help me.FE2073348

Id terminated due to frequent cancelations..because of my mobile fell down during delivering order so that i canceled the orders..respested sir ples activate my id..ples help me

Id terminated

Zomato siad My id terminated due to identity fraud but my phone camera is damage because of this My photo comes clearly

Name Kamlesh Kumar Ojha
Fe I'd 1876154
Location Delhi

Dear sir Zomato ne meri id Bina kisi resion ke terminate kar di hai please meri id unblock kare meri id FE 1715000 hai please ise unblock kare

Dear sir Zomato ne meri id Bina kisi resion ke terminate kar di hai please meri id unblock kare

Me Suraj Pardeshi mera ID number FE2352502 . meri ID terminated ho gai hai please use fir se activate karne me meri help kare...me 1 week se kam nahi kar pa raha hu...me financial bahut pareshan hu . galti ke liye mafi chahta hu.. please help me 🙏

Sir my I'd is terminated to show on screen please activate my I'd and i will do better performance by today onwards...and iam also best performance for this privious month once we have check and activate my account

Sir, plz re open my account.sir i appologise to all zomato team.plz active my account.i promised i will good working zomato.my id FE2137460login no [protected].plz
name. Ashraf khan

Hi team,
This is Ashraf Khan. I am working with your Company last 6 months. But last 2 month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

Name: ASHRAF KHAN
ID: FE2137460
LOCATION: MG ROAD
City: BANGALORE

Hai my name is Avinash Salim. I'd number FE608328
I am working Zomato delivery partner.
My I'd Disable for behaviour issue.
My family running only Zomato incomes.
Team leader pranav he didn't response call or chat.
I am angry with team leader.
But team leader pranav didn't send a warning msg or call and he send a mail to Central team and blocked my I'd.
Didn't get any proper explanation .
So many times call team leaders but he block my number also.

I need help

Dear Team Zomato,

I am writing to you today with a heavy heart to express my concern regarding the termination of my Zomato account. After delivering my last order today, I received the unfortunate news that my account had been terminated. What has caused me the most distress is the fact that I was not given any prior information or warning about this decision. I have been working with Zomato for over three years now and have always given my best to the company. However, it seems that my dedication and loyalty have not been enough to save my account.

As a Diamond Partner with Zomato, I have always upheld the company's values and standards. I have never been involved in any fraudulent activities or cancellations. In fact, I take pride in delivering orders with utmost care and accuracy. Zomato is not just a means of income for me but also a platform I have used to support my family. I am the sole breadwinner in my family and have been able to support them through the earnings that I have made with Zomato.

Being terminated from Zomato has put me in a very difficult position. I have no other source of income, and my family's financial situation is now in jeopardy. I understand that Zomato has policies in place that need to be followed, but I am unaware of what led to the termination of my account. I have not received any communication from the company, which has left me confused and helpless.

I have always considered myself to be an integral part of the Zomato team, and I have always been proud of my association with the company. I hope my account can be reactivated soon, and that I can continue working with Zomato. I assure you that I will continue to uphold the company's values and work diligently towards delivering orders to the best of my abilities.

In conclusion, I request you to kindly look into this matter and reactivate my account as soon as possible. I am hopeful that my loyalty and dedication to Zomato will not go unnoticed, and that I will be able to continue supporting my family through this platform.

Thank you for taking the time to read my email.

Sincerely,
Asif Khan
Zomato I'd - FE224014
Mob No. - [protected]

Dear Sir,

I am writing to you with deep concern and frustration regarding the termination of my Zomato account. I recently received the news after delivering my last order that my account had been terminated without any prior information or warning. I have been working with Zomato for over three years now and have always given my best to the company. However, I am deeply disappointed that my dedication and loyalty to the company has not been enough to save my account.

As a Diamond Partner with Zomato, I have always maintained the company's values and standards. I have never been involved in any fraudulent activities or cancellations. In fact, I take pride in delivering orders with utmost care and accuracy. Zomato is not just a means of income for me, but it is also a platform that I have used to support my family. I am the sole breadwinner in my family and have been able to support them through the earnings that I have made with Zomato.

The termination of my Zomato account has put me in a very difficult position. I have no other source of income, and my family's financial situation is now in jeopardy. While I understand that Zomato has policies in place that need to be followed, I am unaware of what led to the termination of my account. I have not received any communication from the company, which has left me feeling confused and helpless.

I am writing to you today to seek your urgent intervention in this matter. I strongly feel that my account has been unfairly terminated, and I request that you investigate the matter thoroughly. It is essential that I receive clarification on why my account was terminated so that I can take appropriate steps to rectify the situation.

I urge you to consider my request to reactivate my account as soon as possible, as it is essential for me to continue earning for my family's well-being. I have always considered myself to be an integral part of the Zomato team, and I am confident that with your help, I can continue to work with the company while upholding its values and standards.

Thank you for your time and attention to this matter. I look forward to hearing back from you soon.

Sincerely,
Asif Khan
Zomato I'd - FE224014
Mob No. - [protected]

On Mar 17th I had placed an order ([protected]) from Zo auto food delivery app to Burger King.
The food was delivered on time, but the food pack was completely soaked. Initially I thought might be water but when we opened it we realised that it was the Pepsi drink within which had spilled and soaked the entire food. On top of it, one of the time was missing.
When checked with the delivery boy he mentioned that it’s not his fault and it’s the burger kings fault.
When I raised this with zomato… they refunded 299 and dint give me any option to talk further
The entire order was for ₹800+ and I have no clue what that 299 was refunded for
Neither was the food in a form to be consumed and one item is also missing.

I requested for an entire refund and they emailed me back saying only this much is possible and to dither help them by giving low rating to Burger King.

This doesn’t solve my problem. For me it was an entire waste of money.

I had an annual Zomato Pro Membership.
I saw an offer, and clicked on it, and Zomato charged my credit card and increased my membership for another year. Since I didnt intend to buy that membership, I requested for a refund, which they processed. However, they have cancelled my complete membership, including my old membership. They are now not reinstating my initial membership, and are not responding to any emails or tweets. It is getting increasingly difficult to get intouch with them for a resolution.