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Zomato Complaints & Reviews

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Updated: Feb 18, 2026
Complaints 7929
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710
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Zomato reviews & complaints page 43

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J
jaimikpatel2580
from Ahmedabad, Gujarat
Dec 27, 2022
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Address: 16,avadh app.opp.prerna school hirawadi road mahavirnagar ahmedabad
Website: Zomato

Hello sir my Zomato I'd is an inactive. my profile verification pending.out of 6 to 10 hours but profile verification pending not completed.
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    S
    Shailendrachaudhari
    from Pune, Maharashtra
    Dec 26, 2022
    Resolved
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    Resolved

    Please my id start FE2375095
    Mo no, [protected]
    Dec 26, 2022
    Complaint marked as Resolved 
    Mo number 8793307050 [email protected]
    Zomato customer support has been notified about the posted complaint.
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      S
      Satish Wadhawan
      from Pune, Maharashtra
      Dec 25, 2022
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      My order [protected] was not delivered due to agents mistake and later on it is shown as cancelled/ rejected/ declined at various places and Zomato is taking ground of wrong address at one place and not responding their call by me at other side where as both are false
      I am claiming compansation and refund of full payment but they are refusing on above
      Zomato customer support has been notified about the posted complaint.
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        S
        sourav.tiwary
        from Pune, Maharashtra
        Dec 24, 2022
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        I order oven story pizza from zomato on 23/12/2022 with the address in pashan, pune. The order was accepted by the oven story outlet in karve nagar and then the delivery boy called me and said he will not deliver my order as it is to long for him and said he will cancel the order from his side.
        I called the oven story outlet and they said it is out of range of delivery and told me they will cancel my order and I will get the full refund. But after some time the order was marked as delivered and I did get any refund for this. Zomato should refund me all my money
        order id: [protected]
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          A
          ali199100
          from Pune, Maharashtra
          Dec 24, 2022
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          Hi team,
          This is JAMDAR IMRAN ALI. I am working with your Company last 2year. But last 1 month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

          Name: JAMDAR IMRAN ALI
          ID: FE958162
          LOCATION: pimple sudagar
          City: Pune

          Regards,
          JAMDAR IMRAN ALI
          Zomato customer support has been notified about the posted complaint.
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            S
            syed khajapeer
            Dec 24, 2022
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            Address: Hyderabad

            Hii,
            I have registered my Zomato account 5 days ago and its still showing that verification is pending. Please help me to get out of this situation
            Zomato customer support has been notified about the posted complaint.
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              M
              Dec 24, 2022
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              Name, md roushan jamir
              Mobile. No .[protected]
              Zomato.id. FE1483405

              Sir mai mumbai me full time delivery partner work krrha tha but abhi mai apne city nawada me krna chahta hn pls change my city iam requested pls help
              Zomato customer support has been notified about the posted complaint.
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                K
                Kadar Naikwadi
                from Solapur, Maharashtra
                Dec 23, 2022
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                I ordered 2 ginger burgers from Almushi foods and I paid through Gpay the amount was 284 i also used an coupon, but after paying through Gpay the amount was debited but the Zomato app didn't counted it, it was showing that payment failed but the amount was already debited from my account, i tried getting help from Zomato customer service but it's not of any use i didn't got any help from it, so I came here to raise an complaint about it .
                Zomato customer support has been notified about the posted complaint.
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                  D
                  Deepak dhatarwal
                  from Jodhpur, Rajasthan
                  Dec 23, 2022
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                  Address: Jodhpur

                  Please sir my id on me
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                    L
                    Light789
                    from Kota, Rajasthan
                    Dec 22, 2022
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                    I ordered chocolate lava cake and pizza on zomato.
                    My money has been debited bit my order was not placed .
                    I tried reaching zomato but no response from them . I want my hard earned money back
                    Zomato customer support has been notified about the posted complaint.
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                      P
                      Pradeep Dhantole
                      Dec 22, 2022
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                      Address: Aurangabad

                      My id is terminated so please give me 1 chance and activate my id
                      ID FE2037545
                      Zomato customer support has been notified about the posted complaint.
                      My I'd terminated so please give me 1
                      Chance and activate my I'd
                      ID FE1828592
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                        S
                        Steveroger
                        from Nashik, Maharashtra
                        Dec 21, 2022
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                        My zomato delivery partner id is terminated, please activate my id.

                        Hi Zomato Team,
                        This is Kiran Jadhav. I am working with your Company last 8 months. But last 3 Days my ID was terminated. I apologies for my mistakes, I Never repeat that mistakes And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

                        Name: Kiran Jadhav
                        ID: FE1784752
                        LOCATION: Panchvati
                        City: Nashik

                        Regards, br...
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                        A
                        Amangupta007
                        Dec 21, 2022
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                        Name:- Ruchi Chouhan
                        FE ID:- FE2332300

                        I Have A rented electric vehicle But by mistake i created a bike Account But I have a no bike i have a rented electric vehicle of TVS and i have a bill also.
                        Zomato customer support has been notified about the posted complaint.
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                          S
                          Sameer12346
                          from Nellore, Andhra Pradesh
                          Dec 20, 2022
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                          Sir my I'd verification is pending. actual time (3 to 6) hours but till 13 hours completed but still processing is on pending. Please help sir
                          My I'd:FE2361307
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                            C
                            Call.Now. 0706380.3725 Camplaint. No. in
                            Dec 20, 2022
                            May 26, 2023
                            This thread was updated on May 26, 2023
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                            Any refund reporting calling centre
                            Zomato customer support has been notified about the posted complaint.
                            Thanks ok
                            Call.Now. 0701.3911.866 Camplaint. No. I
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                            42 found this helpful
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                              Call.Now. 0706380.3725 Camplaint. No. in
                              Dec 20, 2022
                              May 26, 2023
                              This thread was updated on May 26, 2023
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                              Calling centre Delhi Noida
                              Zomato customer support has been notified about the posted complaint.
                              Thanks calling executive Call Toll Free
                              Call.Now. 0701.3911.866 Camplaint. No. I
                              Call.Now. 0701.3911.866 Camplaint. No. ui
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                              43 found this helpful
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                                S
                                Sunehaaa
                                Dec 20, 2022
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                                Address: india

                                Date:20th December 2022
                                Time : 4:00 am
                                I was trying to order my food from zomato but the transaction came unsuccessful twice. A minute a later i get a notification that the linked account is debited for Rs.183.45 and credited to VPA [protected]@icici. aBut on the app no order was confirmed from the restaurant. How do I get my money back?
                                Zomato customer support has been notified about the posted complaint.
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                                  R
                                  Rishav seksaria
                                  Dec 20, 2022
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                                  I ordered one paneer tikka sub from my nearby subway using zomato, they delivered me an alootikka sub, when i contacted the restaurant they admitted for the wrong product and said their paneer tikka was finished so they sent me an aloo tikka, zomato have no direct customer call feature so mailed them everything but they are saying the order was right and there was no issue, i have added them the image of the product but they are not verifying saying that restaurant have sent the right product.
                                  My mistake is that i didn't recorded the conversation with the restaurant.
                                  Please look into my issue and help me in getting a complete refund on the order.
                                  Zomato customer support has been notified about the posted complaint.
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                                    S
                                    Sunil das48
                                    Dec 19, 2022
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                                    Hi team, This is sunil das. I am working with your Company last 1year. But last 1 month my ID was terminated. And I got message from your side to raise ticket for reactivate my account. Kindly request you to please activate my ID as soon as possible. Name: sunil das ID: FE1790497 LOCATION: koramangala hsr layout :Bangalore karnataka Regards, sunil das
                                    PLEASE HELP ME IM SOLE EARNER IN MY FAMILY PLEASE!!
                                    Zomato customer support has been notified about the posted complaint.
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                                      P
                                      Puggu
                                      from Gwalior, Madhya Pradesh
                                      Dec 19, 2022
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                                      Website: Zomato

                                      On Friday I had order a burger and french fries . When delivery boy called me at time I wasn't able to take call so I make call after 2 min. Later but at that time he had cancelled my order without any information and deducted my payment as a charge .If I didn't get my order than how could they deducte my money, now I want my refund. When I contact Zomato they only said give us 24-48 hours but the time period was over now they didn't response me any way
                                      Zomato customer support has been notified about the posted complaint.
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