Claimed

Zomato Complaints & Reviews

1
Updated: Aug 25, 2026
Complaints 7942
Resolved
711
Unresolved
7231
Contacts

File a complaint to Zomato

Having problems with Zomato?

File a complaint and get it resolved by Zomato customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Zomato reviews & complaints page 43

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
rehan 200
from Jalna, Maharashtra
Feb 14, 2023
Resolved
Report
Copy
Resolved

Address: Jalna

Dear sir/madam
Mai Rehan shaikh Akbar Zomato delivery partner hu meri id 8 dino se disable ho gai hai reason due to fraud bata raha hai ye mere se by mistake hogaya hai iska mujhe khed hai aur aap se apologize chahta hai please meri id ko activate kijiye. Mai bahot pareshan hu mere paas yehi Zomato service ka kaam hai aur Mai isi Zomato k sath judkar kaam continue karna chahta hu. Aur Mai Zomato company ka aabhari hu please active my Id. Thank for you gracefull
Feb 14, 2023
Complaint marked as Resolved 
Name:Shaikh Rehan Shaikh Akbar Fe Id:FE493986 Login number:7020050346 Active my Id for Zomato service. Thank you
Zomato customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    rajesh143rp
    from Jammu, Jammu and Kashmir
    Feb 14, 2023
    Report
    Copy

    Address: UTTAM NAGAR KUNJWANI JAMMU 180010
    Website: zomato

    Dear Sir/Mam

    I am belongs from middle class family person and only the current source is Zomato food delivery option for income.

    but currently my id is disabled and I don't know why zomato team is stopped my id for working.

    I need money due to my financial conditions are not good .
    kindly resume my id details are mentioned in below side

    RMN:-[protected]
    FE ID 1914882
    Rajesh Panday
    Zomato customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      Navjeevan.p
      from Thiruvalla, Kerala
      Feb 14, 2023
      Report
      Copy

      Address: Believers church medical college ,St. Thomas Nagar, Kuttapuzha, Thiruvalla, Kerala 689103

      Hy my Unique ticket I'd is : 21914641
      I ordered a pizza from the pizza hut through Zomato which cost me around 280 rs !In app i showed the order is received so when i went to pickup my order i couldnt find my order so i called delivery person and asked about it !He told me that he misplaced my name with some other named Thomas !This is such a bad excuse how can't he see my name or number through my app Profile and details .He didn't even call me that your order recieved ..I lost my money my food and bad bad delivery person ;How can u allow such people to work you !I need an immediate solution for this ...This is totally unfair and unacceptable
      Zomato customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        V
        Vivek Tergaonkar
        Feb 14, 2023
        Report
        Copy

        Address: Tilak wadi belgaum Karnataka

        Id has been terminated FE2219422 no badiya can inform uss
        Zomato customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          Vivek Tergaonkar
          Feb 14, 2023
          Report
          Copy

          Address: D765 Tilak road haliyal, D 765

          Terminated my id with out information
          Zomato customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            ravi k713
            from Pune, Maharashtra
            Feb 14, 2023
            Report
            Copy

            Address: pune nal stop kurve road pune pin 411004

            My id number is 2100071 terminet so please activation my id pleas . my id from 2 month deactivetad and i am trying 2 month but not reply from company so please help and activation my id number
            Zomato customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              Nandha@2356
              from Sivakasi, Tamil Nadu
              Feb 14, 2023
              Report
              Copy

              Address: 2/36,northstreet,A.thulukkapatti, Sivakasi

              Hi my name is mathankumar I will try for the zomoto delivery job, so I will try for the zomoto delivery job registration my I'd was FE2477068. I AM COMPLETE THE TRAINING AND ALL DOCUMENT ARE SUPMITTED THE PROFILE VERIFICATION WAS FAILED MORE THAN 10 TIMES. I HAVE BEEN PAY 600RS
              Zomato customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                shahviresh
                Feb 13, 2023
                Report
                Copy

                My name is Viresh Shah. I have subscribed to Zomato Gold membership on Feb 6, 2023.

                I had paid Rs. 249 via Gpay to Zomato for its Gold Membership, however, I have received an invoice for the same amounting to Rs.230. After repeated email exchange and reminders my query of this discrepancy in the amount remains unanswered.

                Henceforth, I seek advise from your end.
                I have attached invoice and Gpay screenshot for your reference, kindly let me know in case you need further info from my end.
                Zomato customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Aadil joya
                  Feb 12, 2023
                  Report
                  Copy

                  Address: Mandor road khetanadi lal bangle ke piche
                  Website: [email protected]

                  My name aadil Husain my mobile number[protected] sar meri ID pending hai 7 din ho gaye
                  Zomato customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Shwetal Totre
                    Feb 12, 2023
                    Report
                    Copy

                    On Dt.12/02/2023, 4.25 pm one Zomato delivery boy was driving rashly his bike and knocked down mirror of my car and caused damage. This incident happened in Sector 6, Ghansoli, Navi Mumbai near Mukambika society.
                    I request Zomato to take action against this delivery boy who was working in this area at this particular time. Hope justice is done to me for the damage .
                    Zomato customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Seshanth20017
                      Feb 12, 2023
                      Report
                      Copy

                      Address: India
                      Website: www.Zomato.com

                      I placed an order for around 793 at kfc using Zomato and money was deducted from my side but it was mentioned that order wasn’t placed and the payment failed and money never got refunded.
                      And there is no customer service for such a large pan Indian company which is so popular
                      If anyone knows how to proceed further with this issue please d let me know.
                      Zomato customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        Koustav Sil
                        from Delhi, Delhi
                        Feb 11, 2023
                        Report
                        Copy

                        Ordered from Little Kolkata with a hungry stomach only to find a black insect in a half eaten biryani. After sending picture and chatting they apologize for the inconvenience however I didnt get a refund. What kind of service is this?
                        I want refund...
                        This company should be sued
                        Zomato customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          G
                          Grijesh369
                          Feb 11, 2023
                          Resolved
                          Report
                          Copy
                          Resolved

                          My i.d has been disabled due to frequent cancellation since last 24 hrs...
                          Please activate the i.d so that i can work.
                          Please note that all the cancellation done by the customers and not by delivery partner.
                          And i mostly work during late nights,
                          And During Late night, Mostly customer did not recieve the call or ask to cancel the order due to their domestic reason.
                          And it is invalid reason to disable the i.d
                          Feb 11, 2023
                          Complaint marked as Resolved 
                          They just mark resolved and the complaint was not resolved yet. Neither i get a call from company nor they re-activate my id .
                          Zomato customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            D-Sajjaj Gaming Studio
                            Feb 11, 2023
                            Report
                            Copy

                            Address: Ahmedabad

                            ORDER ID: [protected]

                            I Recently Ordered Food From Burger Farm - Shop 7, Dev Atelier, Near Anand Nagar Cross Road, Prahlad Nagar,
                            Ahmedabad.

                            Cheesy fire house meal was stale food I don't event eat it, Cheese was like smelling and tasting sour, they were about to close the restaurant, if they don't want to give proper order, they have to cancel it, why to give stale food? I have paid ₹66 Delivery Charge, added ₹15 tip to delivery partner, Paid GST of ₹11.55, They Charged around ₹29 Packing charge... For Giving that much unsatisfactory taste. Only the Farm Aloo Tikki Burger was Average in Taste. I want my money back. In the Mid of night I am ordering from your restaurant and paying amount of ₹333 for 2 Veg Burger and getting unsatisfactory taste, That is not Acceptable. It was not worth of ₹50. I want my Full Money Back. And one more thing they are charging unwanted amount of packing charges with branding of farm burger. They are branding his/her restaurant and charging packing charges too. I Will Complaint it to Consumer court. I am staying in Ahmedabad For some Business Meet-up and I also Run a Restaurant & We are also Zomato Restaurant Partner, My Restaurant ID[protected], Tadka Punjab - Commercial Chowk, Darbhanga. I don't have so much time to complain about food unless it is worthy. I know how the food business run. I am requesting Zomato team to please take appropriate action and refund my money. If not, I am complaining it to Consumer court.

                            Yours Faithfully
                            A Man Who Paid ₹333 and still sleeping Hungry. 👎👎👎
                            Zomato customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Mojesh maitri
                              Feb 11, 2023
                              Report
                              Copy

                              Address: Lower parel

                              My account is terminet
                              Activate my zomato id
                              Mi id no FE103298
                              Mojesh maitri
                              Location mahim mumbai
                              Zomato customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                SHARMEEN FATIMA
                                Feb 10, 2023
                                Report
                                Copy

                                Address: Mother Teresa School Kalyanpur west Lucknow

                                I was order online through Zamatoo app but still not received and if i am checking in my app is showing cancelled my order number [protected] dt 10.02.2023 time 6:28pm bill amount Rs 291.50

                                My mail id m.[protected]@gmail.com

                                Contact # [protected]
                                Zomato customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Alekh @
                                  Feb 10, 2023
                                  Report
                                  Copy

                                  My name Alekh
                                  My ID FE2446280
                                  Mera ID number Mera ID profile verification pending 10 din se koi approval nahin aaya hai jo ki Zomato bol raha hai 2 se 3 ghante mein approval a jaega active ho jaega abhi kuchh verified nhi hua hai Mera ID mein please check Karen Mera ID ko active karvayen
                                  Zomato customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Feb 10, 2023
                                    Report
                                    Copy

                                    Address: Mehdipatnam, Hyderabad
                                    Website: Zomato delivery

                                    Sir please I am apply the Zomato delivery boy
                                    But profile I'd is painding
                                    Please activate my id
                                    Phn number is [protected]
                                    Name afzal ahmed
                                    Id FE2467400
                                    Please activate my id
                                    Zomato customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      U
                                      Uday Debnath
                                      Feb 9, 2023
                                      Report
                                      Copy

                                      Hello sir my name is uday Debnath my zomato profile verification pending please halp me my I'd - FE2471110
                                      Please 🙏🙏🙏
                                      Zomato customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        Ponnamanda Chandu
                                        Feb 9, 2023
                                        Report
                                        Copy

                                        Address: Visakhapatnam

                                        Hello sir my profile is not verified since yesterday
                                        My ID FE2468752
                                        Zomato customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit