Claimed

Zomato Complaints & Reviews

1
Updated: Jul 8, 2026
Complaints 7939
Resolved
710
Unresolved
7229
Contacts

File a complaint to Zomato

Having problems with Zomato?

File a complaint and get it resolved by Zomato customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Zomato reviews & complaints page 43

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vivek Tergaonkar
Feb 14, 2023
Report
Copy

Address: Tilak wadi belgaum Karnataka

Id has been terminated FE2219422 no badiya can inform uss
Zomato customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    Vivek Tergaonkar
    Feb 14, 2023
    Report
    Copy

    Address: D765 Tilak road haliyal, D 765

    Terminated my id with out information
    Zomato customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      ravi k713
      from Pune, Maharashtra
      Feb 14, 2023
      Report
      Copy

      Address: pune nal stop kurve road pune pin 411004

      My id number is 2100071 terminet so please activation my id pleas . my id from 2 month deactivetad and i am trying 2 month but not reply from company so please help and activation my id number
      Zomato customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        Nandha@2356
        from Sivakasi, Tamil Nadu
        Feb 14, 2023
        Report
        Copy

        Address: 2/36,northstreet,A.thulukkapatti, Sivakasi

        Hi my name is mathankumar I will try for the zomoto delivery job, so I will try for the zomoto delivery job registration my I'd was FE2477068. I AM COMPLETE THE TRAINING AND ALL DOCUMENT ARE SUPMITTED THE PROFILE VERIFICATION WAS FAILED MORE THAN 10 TIMES. I HAVE BEEN PAY 600RS
        Zomato customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          shahviresh
          Feb 13, 2023
          Report
          Copy

          My name is Viresh Shah. I have subscribed to Zomato Gold membership on Feb 6, 2023.

          I had paid Rs. 249 via Gpay to Zomato for its Gold Membership, however, I have received an invoice for the same amounting to Rs.230. After repeated email exchange and reminders my query of this discrepancy in the amount remains unanswered.

          Henceforth, I seek advise from your end.
          I have attached invoice and Gpay screenshot for your reference, kindly let me know in case you need further info from my end.
          Zomato customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Aadil joya
            Feb 12, 2023
            Report
            Copy

            Address: Mandor road khetanadi lal bangle ke piche
            Website: [email protected]

            My name aadil Husain my mobile number[protected] sar meri ID pending hai 7 din ho gaye
            Zomato customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Shwetal Totre
              Feb 12, 2023
              Report
              Copy

              On Dt.12/02/2023, 4.25 pm one Zomato delivery boy was driving rashly his bike and knocked down mirror of my car and caused damage. This incident happened in Sector 6, Ghansoli, Navi Mumbai near Mukambika society.
              I request Zomato to take action against this delivery boy who was working in this area at this particular time. Hope justice is done to me for the damage .
              Zomato customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Seshanth20017
                Feb 12, 2023
                Report
                Copy

                Address: India
                Website: www.Zomato.com

                I placed an order for around 793 at kfc using Zomato and money was deducted from my side but it was mentioned that order wasn’t placed and the payment failed and money never got refunded.
                And there is no customer service for such a large pan Indian company which is so popular
                If anyone knows how to proceed further with this issue please d let me know.
                Zomato customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  Koustav Sil
                  from Delhi, Delhi
                  Feb 11, 2023
                  Report
                  Copy

                  Ordered from Little Kolkata with a hungry stomach only to find a black insect in a half eaten biryani. After sending picture and chatting they apologize for the inconvenience however I didnt get a refund. What kind of service is this?
                  I want refund...
                  This company should be sued
                  Zomato customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    G
                    Grijesh369
                    Feb 11, 2023
                    Resolved
                    Report
                    Copy
                    Resolved

                    My i.d has been disabled due to frequent cancellation since last 24 hrs...
                    Please activate the i.d so that i can work.
                    Please note that all the cancellation done by the customers and not by delivery partner.
                    And i mostly work during late nights,
                    And During Late night, Mostly customer did not recieve the call or ask to cancel the order due to their domestic reason.
                    And it is invalid reason to disable the i.d
                    Feb 11, 2023
                    Complaint marked as Resolved 
                    They just mark resolved and the complaint was not resolved yet. Neither i get a call from company nor they re-activate my id .
                    Zomato customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      D-Sajjaj Gaming Studio
                      Feb 11, 2023
                      Report
                      Copy

                      Address: Ahmedabad

                      ORDER ID: [protected]

                      I Recently Ordered Food From Burger Farm - Shop 7, Dev Atelier, Near Anand Nagar Cross Road, Prahlad Nagar,
                      Ahmedabad.

                      Cheesy fire house meal was stale food I don't event eat it, Cheese was like smelling and tasting sour, they were about to close the restaurant, if they don't want to give proper order, they have to cancel it, why to give stale food? I have paid ₹66 Delivery Charge, added ₹15 tip to delivery partner, Paid GST of ₹11.55, They Charged around ₹29 Packing charge... For Giving that much unsatisfactory taste. Only the Farm Aloo Tikki Burger was Average in Taste. I want my money back. In the Mid of night I am ordering from your restaurant and paying amount of ₹333 for 2 Veg Burger and getting unsatisfactory taste, That is not Acceptable. It was not worth of ₹50. I want my Full Money Back. And one more thing they are charging unwanted amount of packing charges with branding of farm burger. They are branding his/her restaurant and charging packing charges too. I Will Complaint it to Consumer court. I am staying in Ahmedabad For some Business Meet-up and I also Run a Restaurant & We are also Zomato Restaurant Partner, My Restaurant ID[protected], Tadka Punjab - Commercial Chowk, Darbhanga. I don't have so much time to complain about food unless it is worthy. I know how the food business run. I am requesting Zomato team to please take appropriate action and refund my money. If not, I am complaining it to Consumer court.

                      Yours Faithfully
                      A Man Who Paid ₹333 and still sleeping Hungry. 👎👎👎
                      Zomato customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Mojesh maitri
                        Feb 11, 2023
                        Report
                        Copy

                        Address: Lower parel

                        My account is terminet
                        Activate my zomato id
                        Mi id no FE103298
                        Mojesh maitri
                        Location mahim mumbai
                        Zomato customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          SHARMEEN FATIMA
                          Feb 10, 2023
                          Report
                          Copy

                          Address: Mother Teresa School Kalyanpur west Lucknow

                          I was order online through Zamatoo app but still not received and if i am checking in my app is showing cancelled my order number [protected] dt 10.02.2023 time 6:28pm bill amount Rs 291.50

                          My mail id m.[protected]@gmail.com

                          Contact # [protected]
                          Zomato customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Alekh @
                            Feb 10, 2023
                            Report
                            Copy

                            My name Alekh
                            My ID FE2446280
                            Mera ID number Mera ID profile verification pending 10 din se koi approval nahin aaya hai jo ki Zomato bol raha hai 2 se 3 ghante mein approval a jaega active ho jaega abhi kuchh verified nhi hua hai Mera ID mein please check Karen Mera ID ko active karvayen
                            Zomato customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Feb 10, 2023
                              Report
                              Copy

                              Address: Mehdipatnam, Hyderabad
                              Website: Zomato delivery

                              Sir please I am apply the Zomato delivery boy
                              But profile I'd is painding
                              Please activate my id
                              Phn number is [protected]
                              Name afzal ahmed
                              Id FE2467400
                              Please activate my id
                              Zomato customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                U
                                Uday Debnath
                                Feb 9, 2023
                                Report
                                Copy

                                Hello sir my name is uday Debnath my zomato profile verification pending please halp me my I'd - FE2471110
                                Please 🙏🙏🙏
                                Zomato customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Ponnamanda Chandu
                                  Feb 9, 2023
                                  Report
                                  Copy

                                  Address: Visakhapatnam

                                  Hello sir my profile is not verified since yesterday
                                  My ID FE2468752
                                  Zomato customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    Y
                                    Yog73
                                    from Orai, Uttar Pradesh
                                    Feb 9, 2023
                                    Report
                                    Copy

                                    My profile verifying pending last 6days what can I do for going too work plz helo me
                                    Zomato customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      H
                                      Hitesh324
                                      from Mumbai, Maharashtra
                                      Feb 9, 2023
                                      Report
                                      Copy

                                      Address: Vasai

                                      Dear Sir/Mam

                                      Please Resolve My Verification Pending it's Show Again & Again Failed Photo Is Not Match with Documents
                                      But I Upload Again New Photo
                                      It's Request Please Solve this Problem

                                      Hitesh Singh
                                      Mobile Number - [protected]
                                      Zomato ID - FE2465520
                                      Gamil - [protected]@gmail.com
                                      Zomato customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Surojeet Kumar bhattacharya
                                        from Kolkata, West Bengal
                                        Feb 8, 2023
                                        Report
                                        Copy

                                        Surojeet Kumar bhattacharya
                                        Zomato idFE2461981

                                        Plz enable my id
                                        Zomato customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit