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Zomato Complaints & Reviews

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Last updated May 18, 2024
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Zomato reviews & complaints page 51

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R
Rawat avi
from Ajmer, Rajasthan
Aug 16, 2022
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Id Not active yet

Meri ID active Nhi Ho Pa rhi hai pichle 3-4 dino se Pareshan Hu mujhe Kam Ki bhut Urgent Need hai plzz Meri help Karo Mera name ABHISHEK SINGH RAWAT hai or Meri Id FE2080044 hai plzz Hellp me...
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T
Thunah
Aug 16, 2022
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Unable to login

Address:SAINIKPURI

Please help me I'm unable to login
Phone number [protected]
Name kiran...
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D
Deep Boro
Aug 15, 2022
Aug 15, 2022
This thread was updated on Aug 15, 2022
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Disabled verification pending

Hello sir /mam
My zomato Id fe2070156 is disabled.
Profile verification is pending Frome 6.7days.please help me update my I'd.
I want work to zomato company...
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A
anil9181
from Rourkela, Odisha
Aug 15, 2022
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Money not refunded from yesterday

Address:sector-2,rourkela

Yesterday i ordered some food from zomato but i unfortunately it cancel & no food will be delivered&no money will refund till now pls solve my problem as soon as possible.my order id is [protected]....
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G
gaurava47
Aug 15, 2022
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Order id 42683 45717 Bhisibili bhat & Set Dosa

Address:Flat No 318 Sri Sai Royale Apartment, Kodichikanahalli Road , Bommanahalli

We have ordered many items today with the order .
but complain is about two items:
1. ordered bhisibili bhat but received veg bhat/rice
2. set dosa received is burnt.

We raised complaint but this is really hopeless, they asked to send email and when we send email then nothing happens.

this has happened multiple times with Zomato but this time I will take this matter to consumer court and...
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B
bhavesh_chinks
Aug 14, 2022
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Food Sweets

I ordered 1 Kg Special Assorted Kaju Sweets on 11th Aug 2022 using Zomato App. However, on receiving the order, I found that many sweets had instead been replaced by the non-kaju variety, which are cheaper than the kaju sweets.

I paid Rs 1200 for the order.

I emailed Zomato Support to solicit their help in this regard and requested a full refund or gave them the option of providing me a replacement box. However,...
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K
Kalaiarasan Elumalai
Aug 14, 2022
Aug 14, 2022
This thread was updated on Aug 14, 2022
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Incorrect item were sent

Hi Team,

The restaurant has delivered a couple of wrong items in my order-

have ordered for a chicken briyani instead I have received an egg briyani(which comes without a chicken piece).
Order chilli panneer but received chilli manchurian.
Attaching the photos for your reference and requesting you to refund the amount for the incorrect delivery.

Invoice No. : 22GA8H5K00000752br...
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M
Mihir1254
from Kota, Rajasthan
Aug 14, 2022
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Not enabling my Id from last 3 months

After my accident I am unable to attend training due to which they blocked my I'd...
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I
Ilahi faiza
Aug 13, 2022
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Charged triple amount

Address:Frazer Town

Order ID- [protected]
Kindly refund 240 ur executive has robbed it after paying the money Online one roll of 90 rs he has charged triple as I was out with my knowledge the parcel has been taken nd paid 240
He himself told on phone I gave u food so I took money but coustmer executive overheard agreed he has been charged nd she told she will refund the amount but then to no action taken
Better don’t cheat coustmer like...
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S
sammm.sammm
from Agra, Uttar Pradesh
Aug 12, 2022
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Cash on delivery option not available

I prefer cash on delivery option as I’m a student and do not have any online payment app. Once I had to cancel my order due to some reason and after that I wasn’t allowed to pay on delivery. I want the Cash on Delivery activated again. This was really disappointing thing by Zomato....
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S
Sanjeev Viswas
Aug 12, 2022
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My profile photo not matching with document

My profile photo not matching with docoument my zomato id FE2075634...
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I have ordered biryani worth rupees 437 from sana bawarchi hotel jeedimetla, near shapur nagar hyderabad at 9.47 pm on[protected] with order-id [protected]. i have paid the amount through phone pe. the delivery boy has not delivered the food but he has updated the status as food is delivered . i have contacted the sana bawarchi he said to contact zomato . i have the audio recording of the person refusing to cancel the food from my end .the...
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T
Tanisha Kataria
Aug 12, 2022
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Paid online Rs1217 and did not receive my food

Address:Burger King, City Centre Mall, MG Road, Gurgaon

Dateof the incident: 11th August 2022
Order number: [protected]
Description of the incident: I had ordered food worth Rs1217 yesterday from Burger King, MG Road, Gurgaon. Im extremely disappointed that since the order had to be done online, i did so but neither did i receive my food and i also lost my valuable money. The chat bot on the Zomato app says that the delivery guy tried calling me, but i really havent received any calls....
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A
Abhi1997@@@@@@
Aug 11, 2022
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Money charged but order not delivered

One of the most disgusting services ever experienced on Zomato. I ordered from a restaurant some pantries for Rs 393 and order ID is [protected] and updated the address properly which was confirmed by Zomato. Now, when the delivery guy called me, said he was at the wrong location and told me to pay for his petrol, then only he will deliver the order to my exact address. What a GREAT SERVICE by Zomato. Now I CONTACTed Zomato executive Kagitha....
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S
Soumya21022
Aug 11, 2022
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Incorrect order. Order id -4256842691

I got veg biryani instead of non veg biryani.
I texted them so many times but they don't reply.
I email them too.
I was hungry whole night.its kind of mental torture.
I want my refundi will add photos and PDF of order...
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A
Atanu@123
from Kolkata, West Bengal
Aug 11, 2022
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If bgv failed please help me

Address:Saptagram, bisharpara North dumdum

My I'd bgv faild please open my id please MY ID NUMBER FE1036586...
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R
Rajkz
from COIMBATORE, Tamil Nadu
Aug 11, 2022
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Behavior of Delivery Person

Website:Zomato

I ordered some food from a restaurant yesterday night. The delivery person brought the package to my apartment, but he was not ready to get down from the vehicle and remained seated. He insisted that I come out of the gate to collect it, and he remained seated in his bike and told me that he was not ready to get down.

I thought this was very rude behavior and I called Zomato customer care who in turn called the delivery person...
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G
Gauri_7
from Kota, Rajasthan
Aug 10, 2022
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Money was deducted but order was not placed through upi

I ordered some sandwiches from zomato but idk why but the amount was deducted but the order was not placed I am really disappointed with this service I hope to get my refund back...
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D
Devi Parsad
from Chandigarh, Chandigarh
Aug 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding reactivate Zomato Id FE1099989

Address:Chandigarh

Sir I am Zomato delivery partner of last 1 year my name is Devi parsad. My Zomato delivery I'd are terminated due to not wearing Zomato T- shirts. Not warring issue from your side. Kindly activate my I'd. I am needy person. In future I will keep in my mind all norms and rules of Zomato. I shall be highly thankful to you for this act of kindness.
Name Devi Parsad
FE1099989
Mobile No [protected]...
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S
Sonu42u
from Sonipat, Haryana
Aug 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My Zomato I'd verification on pending on 11 days

Address:Sonipat Stand Road, Lalheri

Dear sir
My id background verification pending on 11 days please activate my id, I pay 600rs amount.
My id is FE2068297
Mobile no [protected]
State Haryana
Dist sonipat...
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