Zomato Complaints & Reviews

I ordered a burger and cup cake at 10.37 am on Aug 21st. I waited for long time and the order got cancelled at 11.18 after acceptance. I ordered for my hungry child and Zomato caused me mental trauma

On 22 August 2022 i ordered a pizza and red velvet cake from dominose but instead i recieved the choco lava cake

Hi sir/madm
Zomato id- FE2094589
Iam kiran rokade
my id verification is in pending
Plz solve my issue
I want to work with zomato

I had ordered Veg Chinese thali from The Roof Cafe and restro. Quality of food was horrible. It was stale. I felt like vomiting after eating Manchurian. Chilli paneer was not properly Cooked. Chowmin was stale and tasteless. Food was not hot. They charged me Rs 219. I asked them for refund but they denied. I want my refund.

I ordered a pizza from lord of fries and when i didn't like it i gave a review it's not good in response to the review the owner of the restaurant replied in an insulting way and humiliated me asking have i ever eaten a pizza with mozzarella cheese. I request you to take immediate action taken against the restaurant and Zomato for unprofessional behaviour and humiliation. Order number is [protected]

Dear team,

Due to bike issue i cancelled my order with Coustmer support help but now my I'd showing
Terminated

Kindly need your support for reactivate
I'd :FF2058987

Regards
Arun

Hi my name is DhanushBharani i was working with Zomato but now my id is terminated plss recover my id this is my humble request please unblock

It is food delivery company

I had ordered a food from a restaurant but a soon as the payment was made
The scenario changed
It now says there is no delivery valet found and the payment is incomplete
I had made the payment but eventhough the order has not been fullfilled the amount has not been refunded
Attaching the screenshot of transaction sms and order history

I have joined for part time job in zomato delivery boy work and I have completed all training videos and i have paid Rs. 500 for Tshirt and Bag for work.
Still iam not received any tshirt and bag and my I'd is also suspended.

Kindly consider the same and do the needful at the earliest.

Thanking you

On July 31st. I ordered Ibaco on my Wife's Zomato app with my debit card. There were multiple failures in payment.
The next day, when I checked the bank statement. We can see 2 payments deducted from bank to Zomato.
31 Jul 2022 POS 405988XXXXXX9784 ZOMATO[protected]
31 Jul 2022 1, 953.59

31 Jul 2022 POS 405988XXXXXX9784 Zomato Ltd[protected]
31 Jul 2022 1, 953.59
Initially we contacted Zomato, they asked to check with bank. My Bank checked and verified, the payment is done so we need to check with Zomato for refund. Again we forwarded the mail to Zomato, they are again redirecting us to bank. Please help us get the refund.

I have ordered on Zomato on 20.8.3022. The delivery person mr.ramavath[protected] has not came to the exact location. Instead he has asked me to come downstairs and collect the order. I've mistakenly added water bottle in delivery instructions for which I have asked if there is a possibility of returning the bottle. Instead of simply saying no, he started talking rudely saying that you are looking like a fool. If you not interested then why you've added in instruction. Later he removed his helmet and tried to fight with me. This irresponsible and rude behaviour is not acceptable. Kindly take action on him as it is reputation loss to Zomato.

Im newly working with Zomato dilevery service suddenly my account got deactivated I request Zomato to please activate my account ASAP because I'm going through a financial crises at my house I'm the only working person for my house please Zomato activate my id

My id is FE2059904
My name is Amin Mujawar
I hope you'll resolve my problem
Your faithful Amin mujawar

This is to inform you that we had a get-together at our house due to the janmashtmi celebration and we made a order around 09:13pm from chicago pizza through zomato. The order was worth 1800rs. Later we connected with your delivery partner named Mr Hariram and he simply refused about delivering it. We later talked to your staff and one of your staff named Ms Sapana talked to us but couldn't really help with the problem.
Your brand carries a prestigious name and is recommended by everyone for their delivery services and not cancelled orders. This wasn't the first time we ordered through your app but this time our experience was repulsive. It is such a shame as with a huge brand name you fail to provide a decent service to your customers. Even after contacting several times no solution was found and at the end the order was CANCELLED from ZOMATO'S SIDE without any intimation to us.Please look into this matter as the embarrassing we had to face in front of our guests was insulting. we waited till 12 all hungry while hoping for the food and yet no help was provided . if this is the service you provide im sorry but ill never plan to order from your app again. please take an action regarding your team for not working and doing their job effectively and suggest a compensation for the same.
Order id[protected]

Contact phone no- [protected]

The amount of rupees 1800 was deducted and hasn't be refund yet. Your poor service was unexpected and i was ashamed in front of my guests. I would never plan to recommend this app to anyone ever again.

Details
staff name from your customer care- Ms sapana
delivery partner- Mr hariram
another zomato executive- Mr hitesh

would be expecting a reply over this as soon as possible

Thanks and regards
Sudhir sharma
[protected]

Sir
I have ordered some food today from Mahalaxmi food at cuttack.But unfortunately 2 pkt of bhujia are missing.It is regret to say that after sharing the pocket with company(as per company wish), they are not reversed my money yet.They used my money to big their pocket. Very unsatisfied experience..Pls refund my money about 300 rupees.Thanks Rudra.

Dear sir/madam iam mohammed jawwad my id is FE1415109 i have raised a ticket about changing my cycle id to bike id so please resolve it as i have attached my permanent driving licence and vehicle rc

On Aug 19 2022 at 09:05 PM I ordered Veggie Classic Steam Momo add Fried + Veg Darjeeling momo worth 179 169 respectively I ordered this because of one offer which says order 348 Above and get an Free veggie Moburg
Items 179 and 169 worth exactly 348
for that I applied one available coupon code "TASTY" and got 100 rupee off and I paid 285.20 rupees

but at the end I got veggie classic steam momo worth 139 quantity * 2 with no free Moburg
which worth 278 not even applying coupon code if this would have applied coupon code it should have come to 178 but I paid 285 for three item got only 2 which worth even less than I paid for I contacted them on app / twitter and even on mail they have not given me my money back kindly provide me my money back from them
Order Id- [protected]

Ma is order ke liye customer ki location per pahunch gaya tha per customer apni location se 3.50 kilometer Aage order ko mangwa rahe the jo ki unse area bhi tha isliye main yah order deliver nahin kar paya aur iska cancellation meri ID per Laga Diya Gaya please activate my ID

Dear, sir my zomato idi is blocked because i didn't take orders 3 days... Please active my idi... My Idi number :FE1437069
My zomato ph:[protected]
Contact number :[protected]

Hey dear zomato care team my id zomato FE1846554 my zomato id terminate plz my id active request my problem mere paas iske aalawa ghar chalne ke liye aur koi rasta nhi hai plz meri id ko activate kara dijiye sir mere ko bhut problem ho rhi hai nhi to me suside kar luga my mind is wrong kaam nhi kar rha hai mere uper ghar ki bhut jimadari hai my phone number [protected]