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Zomato Complaints & Reviews

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Updated: Aug 25, 2026
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Zomato reviews & complaints page 54

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M
mohdmuqtar
Nov 11, 2022
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Address: Hyderabad

Sir, plzzz active my account.
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    R
    Rohit Saudagar
    Nov 10, 2022
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    Address: Pune

    Hi,
    Tried booking tickets for Zomaland pune on 1st of November 2022
    Money got deducted 2 times Rs 1198 each i was asked to write a email to [protected]@zomaland.com
    Wrote an email no one replied since today is 10th of November

    I want my money
    And want to raise a complaint against Zomato

    Rohit S
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      V
      vishwaszadte
      from Pune, Maharashtra
      Nov 10, 2022
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      On Nov 2 I did a transaction of 1797 to purchase 3 tickets for Zomaland by Zomato. the money got deducted from my bank account but the transaction failed. this transaction was using a card. so I tried again and did a transaction of same amount using UPI. the money got deducted for that also but the transaction failed. Hence, I wrote an email to [protected]@zomaland.com which is the email address provided for zomaland related complaints. on the app it said that if money got deducted, it will be refunded within 5-7 days however, it's been more than a week now. no one has replied to my multiple emails nor have I received refund for any of the transactions
      Zomato customer support has been notified about the posted complaint.
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        A
        Arjundev3s
        from Kochi, Kerala
        Nov 9, 2022
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        Address: Kochi

        On 7th November 2022 at 7:50pm I ordered some food through Zomato and the price after applicable tax and discount was Rs. 168. I had pay later options added so I didn’t require an otp so after the order was placed magically my total bill jumped to Rs. 268. And I couldn’t cancel the order within 1min as there was no such option. Order no [protected].
        Zomato has been cheating its customers for a long time now, even I had lots of instances where items where different from What I ordered and leaked package deiveries.
        Zomato customer support has been notified about the posted complaint.
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          A
          Akshay Shanbhag
          Nov 9, 2022
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          Address: Delhi

          My name is Akshay Shanbhag and booked the 4 zomaland tickets holding ticket id- PZ33MF dated 13-Nov-2022

          Due to some personal reason we won't be able attend the event therefore I emailed to zomaland email id- [protected]@zomaland.com from last 1 month however there is no single response.

          Please help me to get refund as i am trying to reach zomaland almost every day from last 1 month.

          Kind Regards,
          Akshay Shanbhag
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            @SukhiTarun
            Nov 7, 2022
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            Zomato ruined a 20, 000 sofa just because they have no quality control over packaging or delivery executive.

            Order ID was [protected] and delivery by Samedur Islam.

            Who is going to pay for this sofa. They offered me a token apology of 100 rupees? Additionally of no help was chat executive Aman Kumar.
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              V
              vijiphysics
              Nov 7, 2022
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              Sir yesterday I ordered 1-chicken noodles, 1- grill chicken and 1- chicken biryani in Restaurant 56 hotel through Zomato. after that, They called me and said chicken biryani is not available. so instead of that I ordered 1-chicken rice. chicken biryani cost is 150 Rupees and chicken rice is 110. The person spoked in phone call assure that will refund balance amount Rs.40 through delivery man. but he said they did not tell anybody about that. so please refund my amount as soon as possible.
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                Md faiyaz 007
                Nov 7, 2022
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                Its my new account, created on same device which i use it, but after the account completed the coupon section blocked somehow, i don't know what happened
                Here is my id no [protected]
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                  Address: Gurgaon, delhi

                  Sir mera id h..FE80563, mera registered mobile no-[protected], mera id ko jabardasti bhubaneswar office me resign krdiya gaya h..mujhe bina inform kiye, rejoin krwane keliye bhi mana kar rahe, pichhle 1 year se me ofc TL se contact kr kr k thak chuka hu, no one help me to rejoin, pls mera id ko active karwake rejoin karwayiye
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                    R
                    Rpz innu
                    Nov 6, 2022
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                    Address: Thrissur.Thriprayar. Chemmappilly road pin680570, Snehaveedhi road
                    Website: Zomato

                    Cash on delivery option not working... Pls give the option back..
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                      S
                      Sourav Jhal
                      Nov 6, 2022
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                      Address: Dwraka
                      Website: Account blocked

                      My account is blocked please activate my account my FE id FE150042 8 month ho gaye hain mujhe please help me
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                        S
                        Sourav Jhal
                        Nov 6, 2022
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                        Address: Dwraka

                        My FE id FE150042 meri id block ho gai hai please activate kar do mujhi 7 mahine ho gaye hain Mari id activate kar do please help Me
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                          D
                          from New Delhi, Delhi
                          Nov 4, 2022
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                          Address: Tezpur

                          Maine kya fraud kiya abhi tak mujhe pata nahie chala.mera id FE1006061.Tezpur sonitpur Assam.TL name prasanna kalita ko phone kiya usne bola company ne block kiya.prasanna kalita kabhi bhi help nahie karta.khali bolta Hain apne biwi ko 1night do id active kar dunga.TL ase bat karta hain.isliye maine apko bol raha hu mera id active kar dijiye.barna main court main jake case de dunga.
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                            E
                            Escobar300
                            from Powai, Maharashtra
                            Nov 4, 2022
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                            I Will Pay 170 Rupees And Zomato Grocery Not Confirm My Order My Money Was Deducted..And I Did Not Got My Order... please Help Me From this
                            Email: [protected]@gmail.com
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                              A
                              Abhijit Bandal
                              from Lalu, Jammu and Kashmir
                              Nov 4, 2022
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                              Website: Zomato

                              By using the Zomato App I tried to purchase 3 tickets for Zomaland Pune for Nov 5. The payment for 1797 was made using Simpl. The amount was debited, however the tickets were not confirmed. I have sent multiple emails to the support email - [protected]@zomaland.com however there is no response. I have tried Twitter, Instagram but nobody cares about a customer whose amount has been debited but services are not provided as expected.
                              Zomato customer support has been notified about the posted complaint.
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                                A
                                Aakash Nayak
                                from Powai, Maharashtra
                                Nov 4, 2022
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                                Address: Hello sir/Mam Dharmarajae Zomato ID FE 2225398 op

                                Hello sir/Mam Dharmarajae Zomato ID FE 2225398 op driving licence dal Diya humne to ab ID chalu nahin ho rahe to kaise karen hamari ID open kar do Zomato please trending mein mat dalo hamari ID FE2225398
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                                  Akshay7756
                                  from Powai, Maharashtra
                                  Nov 4, 2022
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                                  Hi Sir please enable my Zomato ID FE2224230 I want to work at zomato please
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                                    S
                                    Shrutika Gaikwad
                                    from Powai, Maharashtra
                                    Nov 3, 2022
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                                    Hi, I tried booking tickets for Zomaland from Zomato aap, the amount was deducted from my account even though the tickets were sold out. I made two payments the amount was deducted both times. Kindly look into the matter and revert at the earliest.
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                                      niha1234
                                      from Mumbai, Maharashtra
                                      Nov 3, 2022
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                                      I have been mailing to zomaland for canceling my tickets since the past week and there has been no response whatsoever.
                                      I want my refund and the poor customer care makes me feel like zomato is scamming us.
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                                        A
                                        Aurangzeb alam
                                        from Kolkata, West Bengal
                                        Nov 2, 2022
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                                        Address: Kolkata

                                        Team,
                                        This is Aurangeb alam . I am working with your Company last 1year. But last 2 month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

                                        Name: Aurangzeb alam
                                        ID: FE1906204
                                        LOCATION: kakurgachi
                                        City: Kolkata

                                        Regards,
                                        AURANGZEB ALAM
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