Zomato Complaints & Reviews

1 I ordered a Biryani and there was mention of Raita and Gulab jamun, Raita was provided but there was not any Gulab Jamun when i complained about it they informed we are not responsible for this, Order id :[protected]

2 I ordered 2 half Biryani but they actually provided 2 quarter biryani and when i complained about this issue they informed me we are not responsible for it. i also saw review section later and there was many complain regarding the same issue, order id [protected]

Place sr my account active zomato [protected]

Hi team,

we placed an order with zomato. money deducted but can't received the order. Please find the my transaction screenshot as attached and help me on the same

TL . कस्टमर केयर मेरी कोई हेल्प नहीं कर रहा है मेरी आईडी को टर्मिनेट कर दिया कॉल करता हूं कॉल रिसीव नहीं करते अगर मेरी आईडी एक्टिवेट नहीं होगी तो मैं वर्क कैसे करूंगा मैंने अपनी गलती की माफी भी मांगी थी फिर भी मेरी आईडी को एक्टिवेट नहीं किया और टर्मिनेट कर दिया

मेरी जोमैटो आईडी टर्मिनेट हो गई है मेरी थोड़ी सी लापरवाही गलती की वजह से कृपया मैं अपनी गलती को स्वीकार करता हूं आगे से मैं ऐसी गलती कोई भी नहीं करूंगा मेरी गलती बस इतनी थी आर्डर कैंसिल और ढीले कर दिया था मैंने आगे से मैं कोई भी आर्डर कैंसिल नहीं करूंगा कृपया करके मेरी आईडी को एक्टिवेट कर दे मुझे क्षमा करें मेरी गलती थी धन्यवाद जोमैटो टीम आपका दिन शुभ हो
ZOMATO .ID..FE2053572
NAME.ANIL JAI
Mob .[protected]

Zomato doesn't listen to complains. Last 3 times, I order food, give instructions to both the restaurant manager and delivery boy and still don't get my order fullfilled. Zomato shows very high prices compared to actual food prices in the restaurant and very frequently nowadays delivers wrong order even giving non-veg to us vegetarians once and still the complaint portal doesn't work and bots are there which are completely useless.

Order number : [protected]
i ordered food at hotel new apsara for 196 rupees at 7.12 pm on .06.09.22.

it was raining. i was waiting on the road just at the entrance of house.

no delivery person came and suddenly they cancelled the order saying phone not reachable.

they deducted money but no refund...

I ordered a milk shake at night and delivery executive didn’t respond to my call and didn’t came to deliver for 1 and a 1/2 hour and after some time I got notification that I didn’t receive the order so my money deducted but there is not my fault so I want my money refund

Mein damodar pawar plz open for help my zometo id reactive id no fe853817

Today while I was driving to the gym on my everyday road. One of the Zomato valets drived rashly trying to squeeze between two cars and hit me on my bike who was behind one car. And latter claim it was my mistake and made me pay them 200 because the order they were delivering was delayed. While my bike suffered damages upto 5000. You have to give more discipline to your valets in driving. Trying to deliver the order fast they are hurting and damaging other people. If you don't take any action I'll have to proceed legally

Order id-[protected]
Date-5/9/2022
Restaurant name- Choudhary cake hub jodhpur, rajasthan.
Issue- fraud issue.I have ordered kit kat fererro cake today but instead of that I've got some cheap choclate cake. I'm betrayed with my expectations and money. I've tried to contact the restaurant but no one is responding there. I need an immediate action on this fraud issue and want my money back ASAP. I'm a consumer lawyer and I want immediate action on this otherwise I have to take some serious step.

Person details-
Name -Anjana Rajpurohit
Mob no- [protected](gpay number)

Hii
My name is neeraj
Mai delhi dwarka se baat kra hu mai bhot dino cycle par kaam krta hu pura proof ke sath lekin meri id vehicle mismatch mai id disable krdi apse ruqest hai ki please meri id on krdo taaki mai kaam kar saaku muje rent dena hota hai ghar ka please 🙏
Thanx mam. Sir

Am Applied as Zomato Delivery partner.
Three days back am paid 500rs for onboarding fees.
All documents are uploaded.
My Profile is not verified yet..
am Upload my original documents.
For profile verification so many times verification failed due to your selfie and your documents not matched.
Am take bank accounts that documents.
But still not verified yet. Am 500rs paid.

Hi,

Today[protected] i have placed an order for 265.95/- in Zomato app as i could not find my order in the app but the amount was deducted, Please do the needful.

I am a new DP of Zomato my ID is pending for verification from last 24 Hour where estimated time is 3 to 6 hours.

I ordered from a delivery service called Zomato and a few items from my order were missing and incorrect. Since its a frequent occurrence (regardless of the delivery app used: Swiggy or Zomato) and I had always received my refunds promptly in the past(through both, however I had just recently started using Zomato), I quickly took the pics and asked for chat support.

Firstly they denied the support through chat and asked to send the pics and order ID through email. I did just that. I later got an email saying there is nothing they can do and no refund is possible.This is just ridiculous. The whole concept of a delivery service is to provide timely and correct delivery.

I sent another mail requesting for help and they just keep sending me automated emails and just no support is provided!

I called the restaurant and they never got back to me, its PizzaHut! They are supposed to be accountable!

I feel robbed, I had one weekend which i was looking forward to all week and this happened. No support, just feel punished for using their service. How is this fair and allowed? What can I do to get my refund?

My cod option is deactivated.

I was order food two different account one my and one my frd zomato account but we r going to travel order was showing many time so I was cancel my order but zomato don't give my refund I want my refund

Dear sir i request. Place id unblocked. Sir my family their depands. Upon. Sir i not unasign support order cancled merchaint to late. Sir i am a diabetespatient sir iam sincelery working for zomato. No fraud no cancled sir my profile check it my number [protected]
Electroniccity banglore 560100 I request place next timesame problem not given i request my family iam poor man

Dear sir i want to complaint againts zomoto private limited online food delivery partner .
my concern is that today date 1.9.2022 i ordered online food through zomoto app from jodhpur rajasthan i paid through paytm upi app my total order value was 402 /- but after paying it no one called me and without informing they canceled my order . i order for my guest but order not delivery i feel very ashamed and very frustrating but company didnt responding me properly . i want to file complaint against zomoto company to give my refund back and . give my amount of my harassment .
my order id is [protected]

I am a new customer at Zomato today only opened my account and haven't ordered any product till now when I am trying to order it is shown no promo codes are available really I am a new customer at Zomato and in my first order I am facing this kind of issue I am supposed to get 50% off and free delivery on my first order but no promo code is available it is showing which is not acceptable I am attaching the relevant screenshot and solve my problem as soon as possible.I am attaching relevant screen shot I was supposed to get a reply within 12 hrs more than 24hrs passed no reply from Zomato end.My ticket I'd
19833036.I hope to get a reply soon as possible