Claimed

Zomato Complaints & Reviews

1
Updated: Oct 5, 2026
Complaints 7943
Resolved
711
Unresolved
7232
Contacts

File a complaint to Zomato

Having problems with Zomato?

File a complaint and get it resolved by Zomato customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Zomato reviews & complaints page 54

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Ritesh Udasi
Nov 11, 2022
Report
Copy

New number - no previous orders - [protected]
Zomato customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    mohdmuqtar
    Nov 11, 2022
    Report
    Copy

    Address: Hyderabad

    Sir, plzzz active my account.
    Zomato customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Rohit Saudagar
      Nov 10, 2022
      Report
      Copy

      Address: Pune

      Hi,
      Tried booking tickets for Zomaland pune on 1st of November 2022
      Money got deducted 2 times Rs 1198 each i was asked to write a email to [protected]@zomaland.com
      Wrote an email no one replied since today is 10th of November

      I want my money
      And want to raise a complaint against Zomato

      Rohit S
      Zomato customer support has been notified about the posted complaint.
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        V
        vishwaszadte
        from Pune, Maharashtra
        Nov 10, 2022
        Report
        Copy

        On Nov 2 I did a transaction of 1797 to purchase 3 tickets for Zomaland by Zomato. the money got deducted from my bank account but the transaction failed. this transaction was using a card. so I tried again and did a transaction of same amount using UPI. the money got deducted for that also but the transaction failed. Hence, I wrote an email to [protected]@zomaland.com which is the email address provided for zomaland related complaints. on the app it said that if money got deducted, it will be refunded within 5-7 days however, it's been more than a week now. no one has replied to my multiple emails nor have I received refund for any of the transactions
        Zomato customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Arjundev3s
          from Kochi, Kerala
          Nov 9, 2022
          Report
          Copy

          Address: Kochi

          On 7th November 2022 at 7:50pm I ordered some food through Zomato and the price after applicable tax and discount was Rs. 168. I had pay later options added so I didn’t require an otp so after the order was placed magically my total bill jumped to Rs. 268. And I couldn’t cancel the order within 1min as there was no such option. Order no [protected].
          Zomato has been cheating its customers for a long time now, even I had lots of instances where items where different from What I ordered and leaked package deiveries.
          Zomato customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Akshay Shanbhag
            Nov 9, 2022
            Report
            Copy

            Address: Delhi

            My name is Akshay Shanbhag and booked the 4 zomaland tickets holding ticket id- PZ33MF dated 13-Nov-2022

            Due to some personal reason we won't be able attend the event therefore I emailed to zomaland email id- [protected]@zomaland.com from last 1 month however there is no single response.

            Please help me to get refund as i am trying to reach zomaland almost every day from last 1 month.

            Kind Regards,
            Akshay Shanbhag
            Zomato customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              @
              @SukhiTarun
              Nov 7, 2022
              Report
              Copy

              Zomato ruined a 20, 000 sofa just because they have no quality control over packaging or delivery executive.

              Order ID was [protected] and delivery by Samedur Islam.

              Who is going to pay for this sofa. They offered me a token apology of 100 rupees? Additionally of no help was chat executive Aman Kumar.
              Zomato customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                vijiphysics
                Nov 7, 2022
                Report
                Copy

                Sir yesterday I ordered 1-chicken noodles, 1- grill chicken and 1- chicken biryani in Restaurant 56 hotel through Zomato. after that, They called me and said chicken biryani is not available. so instead of that I ordered 1-chicken rice. chicken biryani cost is 150 Rupees and chicken rice is 110. The person spoked in phone call assure that will refund balance amount Rs.40 through delivery man. but he said they did not tell anybody about that. so please refund my amount as soon as possible.
                Zomato customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Md faiyaz 007
                  Nov 7, 2022
                  Report
                  Copy

                  Its my new account, created on same device which i use it, but after the account completed the coupon section blocked somehow, i don't know what happened
                  Here is my id no [protected]
                  Zomato customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    Report
                    Copy

                    Address: Gurgaon, delhi

                    Sir mera id h..FE80563, mera registered mobile no-[protected], mera id ko jabardasti bhubaneswar office me resign krdiya gaya h..mujhe bina inform kiye, rejoin krwane keliye bhi mana kar rahe, pichhle 1 year se me ofc TL se contact kr kr k thak chuka hu, no one help me to rejoin, pls mera id ko active karwake rejoin karwayiye
                    Zomato customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Rpz innu
                      Nov 6, 2022
                      Report
                      Copy

                      Address: Thrissur.Thriprayar. Chemmappilly road pin680570, Snehaveedhi road
                      Website: Zomato

                      Cash on delivery option not working... Pls give the option back..
                      Zomato customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sourav Jhal
                        Nov 6, 2022
                        Report
                        Copy

                        Address: Dwraka
                        Website: Account blocked

                        My account is blocked please activate my account my FE id FE150042 8 month ho gaye hain mujhe please help me
                        Zomato customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sourav Jhal
                          Nov 6, 2022
                          Report
                          Copy

                          Address: Dwraka

                          My FE id FE150042 meri id block ho gai hai please activate kar do mujhi 7 mahine ho gaye hain Mari id activate kar do please help Me
                          Zomato customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            from New Delhi, Delhi
                            Nov 4, 2022
                            Report
                            Copy

                            Address: Tezpur

                            Maine kya fraud kiya abhi tak mujhe pata nahie chala.mera id FE1006061.Tezpur sonitpur Assam.TL name prasanna kalita ko phone kiya usne bola company ne block kiya.prasanna kalita kabhi bhi help nahie karta.khali bolta Hain apne biwi ko 1night do id active kar dunga.TL ase bat karta hain.isliye maine apko bol raha hu mera id active kar dijiye.barna main court main jake case de dunga.
                            Zomato customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              E
                              Escobar300
                              from Powai, Maharashtra
                              Nov 4, 2022
                              Report
                              Copy

                              I Will Pay 170 Rupees And Zomato Grocery Not Confirm My Order My Money Was Deducted..And I Did Not Got My Order... please Help Me From this
                              Email: [protected]@gmail.com
                              Zomato customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Abhijit Bandal
                                from Lalu, Jammu and Kashmir
                                Nov 4, 2022
                                Report
                                Copy

                                Website: Zomato

                                By using the Zomato App I tried to purchase 3 tickets for Zomaland Pune for Nov 5. The payment for 1797 was made using Simpl. The amount was debited, however the tickets were not confirmed. I have sent multiple emails to the support email - [protected]@zomaland.com however there is no response. I have tried Twitter, Instagram but nobody cares about a customer whose amount has been debited but services are not provided as expected.
                                Zomato customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Aakash Nayak
                                  from Powai, Maharashtra
                                  Nov 4, 2022
                                  Report
                                  Copy

                                  Address: Hello sir/Mam Dharmarajae Zomato ID FE 2225398 op

                                  Hello sir/Mam Dharmarajae Zomato ID FE 2225398 op driving licence dal Diya humne to ab ID chalu nahin ho rahe to kaise karen hamari ID open kar do Zomato please trending mein mat dalo hamari ID FE2225398
                                  Zomato customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Akshay7756
                                    from Powai, Maharashtra
                                    Nov 4, 2022
                                    Report
                                    Copy

                                    Hi Sir please enable my Zomato ID FE2224230 I want to work at zomato please
                                    Zomato customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Shrutika Gaikwad
                                      from Powai, Maharashtra
                                      Nov 3, 2022
                                      Report
                                      Copy

                                      Hi, I tried booking tickets for Zomaland from Zomato aap, the amount was deducted from my account even though the tickets were sold out. I made two payments the amount was deducted both times. Kindly look into the matter and revert at the earliest.
                                      Zomato customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        N
                                        niha1234
                                        from Mumbai, Maharashtra
                                        Nov 3, 2022
                                        Report
                                        Copy

                                        I have been mailing to zomaland for canceling my tickets since the past week and there has been no response whatsoever.
                                        I want my refund and the poor customer care makes me feel like zomato is scamming us.
                                        Zomato customer support has been notified about the posted complaint.
                                        Helpful
                                        2 other people found this review helpful
                                        2 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit