Zomato Complaints & Reviews

Insurance number nahi hai me kaha se laau

Mode of payment was online.
But when the delivery boy came, he took cash from us.We said it was online payment but he didn't agree and said that the payment wasn't processed so we have to pay in cash.
It is still showing paid pine and even the amount got deducted

My ID is terminated please active my id I will do my best now please open up my ID I am requesting please active my ID

Am unable to apply any coupon codes in zomato app as well as web, i tried with multiple restaurants facing same issue

I asked for a subway sandwich with some modifications. But the order I received were not according to them. No double meat was given although it was charged. No double cheese slice, also charged from bill. Onion added when I didn't add onion at all. Bread not given according to choice. Please look into this matter.

I had placed an order and made online payment through net banking. The app showed payment failure but the money was debited from the bank. When I called customer care they said the money will be refunded within 7 days. But today 9 days are completed and I still did not receive the refund.

1 I ordered a Biryani and there was mention of Raita and Gulab jamun, Raita was provided but there was not any Gulab Jamun when i complained about it they informed we are not responsible for this, Order id :[protected]

2 I ordered 2 half Biryani but they actually provided 2 quarter biryani and when i complained about this issue they informed me we are not responsible for it. i also saw review section later and there was many complain regarding the same issue, order id [protected]

Place sr my account active zomato [protected]

Hi team,

we placed an order with zomato. money deducted but can't received the order. Please find the my transaction screenshot as attached and help me on the same

TL . कस्टमर केयर मेरी कोई हेल्प नहीं कर रहा है मेरी आईडी को टर्मिनेट कर दिया कॉल करता हूं कॉल रिसीव नहीं करते अगर मेरी आईडी एक्टिवेट नहीं होगी तो मैं वर्क कैसे करूंगा मैंने अपनी गलती की माफी भी मांगी थी फिर भी मेरी आईडी को एक्टिवेट नहीं किया और टर्मिनेट कर दिया

मेरी जोमैटो आईडी टर्मिनेट हो गई है मेरी थोड़ी सी लापरवाही गलती की वजह से कृपया मैं अपनी गलती को स्वीकार करता हूं आगे से मैं ऐसी गलती कोई भी नहीं करूंगा मेरी गलती बस इतनी थी आर्डर कैंसिल और ढीले कर दिया था मैंने आगे से मैं कोई भी आर्डर कैंसिल नहीं करूंगा कृपया करके मेरी आईडी को एक्टिवेट कर दे मुझे क्षमा करें मेरी गलती थी धन्यवाद जोमैटो टीम आपका दिन शुभ हो
ZOMATO .ID..FE2053572
NAME.ANIL JAI
Mob .[protected]

Zomato doesn't listen to complains. Last 3 times, I order food, give instructions to both the restaurant manager and delivery boy and still don't get my order fullfilled. Zomato shows very high prices compared to actual food prices in the restaurant and very frequently nowadays delivers wrong order even giving non-veg to us vegetarians once and still the complaint portal doesn't work and bots are there which are completely useless.

Order number : [protected]
i ordered food at hotel new apsara for 196 rupees at 7.12 pm on .06.09.22.

it was raining. i was waiting on the road just at the entrance of house.

no delivery person came and suddenly they cancelled the order saying phone not reachable.

they deducted money but no refund...

I ordered a milk shake at night and delivery executive didn’t respond to my call and didn’t came to deliver for 1 and a 1/2 hour and after some time I got notification that I didn’t receive the order so my money deducted but there is not my fault so I want my money refund

Mein damodar pawar plz open for help my zometo id reactive id no fe853817

Today while I was driving to the gym on my everyday road. One of the Zomato valets drived rashly trying to squeeze between two cars and hit me on my bike who was behind one car. And latter claim it was my mistake and made me pay them 200 because the order they were delivering was delayed. While my bike suffered damages upto 5000. You have to give more discipline to your valets in driving. Trying to deliver the order fast they are hurting and damaging other people. If you don't take any action I'll have to proceed legally

Order id-[protected]
Date-5/9/2022
Restaurant name- Choudhary cake hub jodhpur, rajasthan.
Issue- fraud issue.I have ordered kit kat fererro cake today but instead of that I've got some cheap choclate cake. I'm betrayed with my expectations and money. I've tried to contact the restaurant but no one is responding there. I need an immediate action on this fraud issue and want my money back ASAP. I'm a consumer lawyer and I want immediate action on this otherwise I have to take some serious step.

Person details-
Name -Anjana Rajpurohit
Mob no- [protected](gpay number)

Hii
My name is neeraj
Mai delhi dwarka se baat kra hu mai bhot dino cycle par kaam krta hu pura proof ke sath lekin meri id vehicle mismatch mai id disable krdi apse ruqest hai ki please meri id on krdo taaki mai kaam kar saaku muje rent dena hota hai ghar ka please 🙏
Thanx mam. Sir

Am Applied as Zomato Delivery partner.
Three days back am paid 500rs for onboarding fees.
All documents are uploaded.
My Profile is not verified yet..
am Upload my original documents.
For profile verification so many times verification failed due to your selfie and your documents not matched.
Am take bank accounts that documents.
But still not verified yet. Am 500rs paid.

Hi,

Today[protected] i have placed an order for 265.95/- in Zomato app as i could not find my order in the app but the amount was deducted, Please do the needful.

I am a new DP of Zomato my ID is pending for verification from last 24 Hour where estimated time is 3 to 6 hours.