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Zomato Complaints & Reviews

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Updated: Dec 11, 2025
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Zomato reviews & complaints page 62

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H
Humanbeing9100
Jul 16, 2022
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He is very rude and he is very cheated person y r u recruit this type of person very shame on u Zomato pls avoid this type of people very worst. He came up to beat me his name khajamohideen ([protected]) chennai delivery person pls take a action on him.
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    A
    ankit567kumar
    from New Delhi, Delhi
    Jul 16, 2022
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    Address: B4/3 4th floor executive club wave city ghaziabad

    I have odered food and use current location mention complete address of mine.
    Due to their Map issue they have picked up some other location around 10 km away.
    Delivery boy refuse to come
    Zomato execute call me and said we will refurnd the amount due to some tech issue it was placed some other location.
    Now they are saying we can refund as you have cancel the order.
    Its 3rd continous time i am facing such an issues with zomato.
    Please do not use zomato platform
    They dont care for your money, time and need
    +1 photos
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      B
      bangi rajendher
      from Hyderabad, Telangana
      Jul 16, 2022
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      Address: 3-19 lingampally near sai baba temple

      Hallo sar/madam I am bangi rajendher my id has deactivated.please active my id num-FE2008165 please sar/madam I am requite please active my id I work Zomato...🙂
      +1 photos
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        H
        Himanshu Nagori
        from Gurgaon, Haryana
        Jul 15, 2022
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        This is Ritika Jain with email ritika.[protected]@gmail.com. I am a zomato pro plus member. In my office, I tried ordering some food where bill value after all discount was 398 rupees. However, I also checked same on my friend's phone who not even pro member, the amount payable was 319. There was one coupon code (TRYNEW) which was giving him Rs 100 discount, but same was not shown and applied in my zomato ID. We paid 2k per year for proplus member for cost saving and despite we are incurring higher cost even after waiving delivery fees.

        This is fraudulent practise by zomato.

        Attached photos for your reference showing pro plus price and non pro price.
        +3 photos
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          S
          Souravnoni
          from Hisar, Haryana
          Jul 15, 2022
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          Address: Hisar

          Namestay sir mera name Sourav h.. meri id FE 1725767 h.. main Zomato se 1 se joda hu.. customer dispute ke karan meri id block kr de gye Zomato dwara..maine customer se mafi mangi or unhone maaf bhi kr diya or Zomato ko mail bhi kr diya or team leader Umesh g ko bhi bol hai.. sir kirpa karke meri id on kr di jaye taki m company se dobara se jud jaun or apna ghar chala saku.. in future meri tarf se khabi complaint nhi aayegi company iska m promise krta hu.. please sir meri id open krne ki kirpa kre.. apka Zomato rider .. thank you sir
          Zomato customer support has been notified about the posted complaint.
          Jul 15, 2022
          Updated by Souravnoni
          Namestay sir mera name Sourav h.. meri id FE 1725767 h.. main Zomato se 1 se joda hu.. customer dispute ke karan meri id block kr de gye Zomato dwara..maine customer se mafi mangi or unhone maaf bhi kr diya or Zomato ko mail bhi kr diya or team leader Umesh g ko bhi bol hai.. sir kirpa karke meri id on kr di jaye taki m company se dobara se jud jaun or apna ghar chala saku.. in future meri tarf se khabi complaint nhi aayegi company iska m promise krta hu.. please sir meri id open krne ki kirpa kre.. apka Zomato rider .. thank you sir
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            I
            Insafb
            Jul 14, 2022
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            My orders have been cancelled multiple times and i do not get refunds.
            The only thing they say is
            Your refund is initiated.
            I didn't get my money on multiple occasions.
            +1 photos
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              K
              kalpanamishra
              from Patna, Bihar
              Jul 14, 2022
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              On 13th and 14th July 2022 there was a transaction from my paytm wallet of amount ₹261 and ₹621 which unknowingly got deducted. I don't know what was the order and it was not done by me. Also i didn't receive any message or any order from regarding payment. I am attaching below the order no. For reference. Please convey this request as early as possible & resolve the issue. Thank you.
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                M
                mosimansari
                from Anand, Gujarat
                Jul 14, 2022
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                Address: Anand Gujarat

                My I'd inctive bta rha h plz I'd active kre me fir see zomatoe odar delivery krna chta hu plz activate kre I'd FE I'd 179347
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                  I
                  Imam321
                  from Delhi, Delhi
                  Jul 14, 2022
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                  Sir meri id bank ki bajha se panding he
                  +1 photos
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                  Jul 14, 2022
                  Updated by Imam321
                  [protected]
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                    V
                    vijay2131
                    Jul 14, 2022
                    Resolved
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                    Resolved

                    Zomato camp Zomato company ne Bina kisi vajah se Meri id se minimum guarantee pay hata Diya hai jiske Karan se Meri earning bahut low Ho gai hai pahle Meri earning 3500 rupaye hua karti thi lekin ab Meri yad nahin[protected] ke aas-paas Aakar atak Gayi hai...

                    Meri ID mein ming activate kara de
                    Jul 14, 2022
                    Complaint marked as Resolved 
                    Mere upar 5 logo ki zimidari hai..mein single aadmi hu kamane wala..ming activate kara de meri id par fe1330830 Plz plz
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                      R
                      rahul.mishra642
                      Jul 13, 2022
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                      Website: zomato

                      Order was not delivered to me and even customer care person also not able to contact delivery guy, So customer care executive has cancelled the order and communicated to me that We will initiate the refund amount of your order but now its 10 day I did not get any refund till date.
                      In mail also they are responding regarding the refund amount.
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                        D
                        Dani1926
                        from Chennai, Tamil Nadu
                        Jul 12, 2022
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                        Address: Royapettah

                        Id:FE1934111
                        Please activate my account
                        +1 photos
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                          G
                          govind nautiyal
                          Jul 12, 2022
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                          Address: #626 Pind nada naya gau

                          Me order the cake but Zomato not delivered my order and cancelled my order without my permission
                          +1 photos
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                            M
                            Manjeet k2k
                            from Rohtak, Haryana
                            Jul 12, 2022
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                            Address: 139-p sec 44 gurugram haryana 122002

                            My ID is suspended due to bgv failure.
                            +1 photos
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                              S
                              SudhanshuKaushik
                              Jul 11, 2022
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                              On 11th July 2022 at 12:44pm, Rs. 1122 were deducted from my Paytm Wallet by Zomato Media Pvt Ltd.

                              I did not place any order, I was not browsing any restaurant, I don't even have the Zomato app on my phone, and Zomato website was not opened on any of my devices.
                              This is a HIGHLY FRAUDULENT activity. Zomato should take extensive measures to prevent this, it could get far worse.
                              Looking forward to earliest resolution, before escalating this further.
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                                K
                                Kavyakhullar200
                                from Ludhiana, Punjab
                                Jul 10, 2022
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                                CoD option is not available on Zomato
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                                  G
                                  Guri chouhan
                                  from Jalandhar, Punjab
                                  Jul 10, 2022
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                                  Address: Rajpura
                                  Website: Rajpura

                                  Zomato I'd verification panding
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                                    I
                                    interesting facts in kannada
                                    Jul 10, 2022
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                                    Address: Gadikoppa, Shimoga, Karnataka. 577205

                                    Hello Sir. My Name Karthik AV And Iam New In Zomato My Id Is Terminated. Please Resolve This Problem As Soon As Possible.

                                    My Id : FE1772844
                                    Number : [protected]
                                    Name : Karthik AV
                                    Location : Shimoga, Karnataka.
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                                      A
                                      Ayushsahu564
                                      Jul 9, 2022
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                                      Address: Durg

                                      Sir my id verification is on pending.
                                      Waiting time (2-3hours) but still 1.5months
                                      Completed but still process is on pending
                                      My phone number [protected]
                                      +4 photos
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                                        H
                                        hmrbjsa
                                        from Bengaluru, Karnataka
                                        Jul 9, 2022
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                                        Address: Bangalore

                                        The Delivery person walks in without change and expects a Rs 150 in tip on an order value of 350 Cheesy
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