Claimed

Zomato Complaints & Reviews

1
Last updated Apr 15, 2024
Complaints 7775
Resolved
700
Unresolved
7075
Quick Links
Statistics
Share
Contacts

File a complaint to Zomato

Having problems with Zomato?

File a complaint and get it resolved by Zomato customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Zomato
Customer Service Contacts

Zomato Phone Numbers

Phone
+91 83 7509 7031
2606
1678
+91 83 7507 3452
1167
584
+91 83 7509 2754
1150
618

View more phone numbers

View all Zomato contacts

Zomato Website

Zomato Head Office Address

139-P, Sector 44
Gurgaon
Gurgaon District
Haryana
India
122002

Zomato reviews & complaints page 62

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
TEJAL FILMS PEEH
Jun 13, 2022
Jun 16, 2022
This thread was updated on Jun 16, 2022
Report
Copy

Profile verification complete krwao sir/mam

Address:Ajmer
Website:Ajmer

Sir/mam
My id no. FE1948206

Profile verification complete nhi ho raha h 10 dino se, to please sir/mem meri id verification complete karwane me meri help kro...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rakeshmisri
Jun 13, 2022
Report
Copy

Unilateral order cancelation and over pricing.

Dear sir,
yesternight ( 12th June 2022) i was having a small party in my house so i ordered KFC on ZOMATO at 9.15 pm and got a confirmation that ORDER HAS BEEN ACCEPTED BY KFC and that the order will be delevered within 51min. But to my surprise i got a call from Zomato at 9.39 pm that my order could not be processed as order could not reach KFC. What the hell was that!! I was having guests in my home and zomato had no responsibility...
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
V
Vishal918
from Allahabad, Uttar Pradesh
Jun 13, 2022
Report
Copy

Sir meri id terminate ho gayi hai

Sir please meri id open kar dijiye me bahut hi garib hu meri taraf se jo bhi galti hui hai use maaf kar dijiye abb se koi bhi galti nhi hogi sir please sir
Id open kar dijiye...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Abdul kashifk
Jun 13, 2022
Jun 13, 2022
This thread was updated on Jun 13, 2022
Report
Copy

Denial

Hi team that i was my phone phone got damage and i was unable to do so i was not thinking of cancellation the order but my phone was not working properly so by mistake it has happened
I make sure this time no complaint about the denail I'm sorry πŸ˜”
My I'd is FE1863719...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
from Hyderabad, Telangana
Jun 12, 2022
Report
Copy

Zomato Ordered Food quality Bad

Address:Mahendrapur mokama, patna

I have ordered food from Zomato, and received bad quality of food. Biryani taste was like rice was prepared in the morning, and delivered in night.

Zomato is saying refund is not possible and restorant also not refunding the paid amount.

Order number: [protected]
Restorant name: Rishika Sweets and Biryani House
Amount paid: 500...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Archit Chauhan
Jun 12, 2022
Jun 14, 2022
This thread was updated on Jun 14, 2022
Report
Copy

Money automatically deducted from my paytm wallet to zomato media private limited

Address:Noida International Institute of Medical sciences, Plot no. 1, Sector 17A, yamuna express way, Gautam Buddha Nagar, Greater Noida

Rs 494.75 Money automatically deducted from my paytm wallet to zomato media private limited . I did not made any payment or order anything. I even dont have zomato app in my phone and i did not search anything related to Zomato. I want my money back . Please help....
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
V
V.ishnu
from Dibai, Uttar Pradesh
Jun 12, 2022
Report
Copy

Id beloked

Address:Gurgon

My id opan...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sanjaubaba
from Jhansi, Uttar Pradesh
Jun 12, 2022
Report
Copy

My Zomato id is not verifying

Address:India

Hii sir
My Zomato ID is FE1953451
Sir my id is not verifying please help me to verification...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have orderd food from Mahaveer Dhaba on 2 June 2022 at 7:59PM. and i have recieved this order in an spilled condition. I am attaching some pictures of it.

I tried to contact zomato customer support in Chat section and also sent a mail to them regarding to this. I waited for many days but didn't get any response from zomato. This behaviour towards consumers is not acceptable from such big companies.

Zomato Order...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nagesh 123456
from Bengaluru, Karnataka
Jun 11, 2022
Report
Copy

Please verify my details

My number[protected] please verify my details and active my account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nagesh 123456
from Bengaluru, Karnataka
Jun 11, 2022
Report
Copy

Please activate my account

My number [protected] please active my account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
persis andrews
Jun 11, 2022
Report
Copy

Order not placed after payment

I have placed an order worth of 183.5 rupees from zomato. The UPI transaction was successful and the amount has been deducted from my account. But the order is not placed....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dgupta364
Jun 11, 2022
Report
Copy

Regarding Wet Food and Not good enough to Eat

Address:MAIN ROAD KHAILAR JHANSI

I had ordered food on Zomato with order ID [protected] on 22nd May but the Parcel having food received was wet & the food i ordered is wet and that can't even Eat....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nagesh 123456
from Bengaluru, Karnataka
Jun 11, 2022
Report
Copy

Profile verification was pending

My number [protected] my profile verification was pending please solve this problem and active my account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kainaz Patel
Jun 10, 2022
Report
Copy

Delivery cancelled

Address:Andheri m- Mumbai

Our experience with order id [protected] has been terrible. I am a Zomato Pro customer.

To celebrate birthday of my Mom and we had guests come over. We placed an order thru Zomato on 5 Spice (Chinese Restaurant – Vile Parle – just 2.7 KM away and time to travel is less than 15 minutes). The order was placed at 8:20 pm and 51 minutes were given as delivery time. We started tracking delivery 8:30 onwards and the delivery...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
D Prashanth kumar
Jun 10, 2022
Report
Copy

Profile verification pending more than one day

Hi sir/madam i updated all my id and paid fees to but still my profile is still pending in 3 to 6 hours it well be updated they gave in app but still now nt updated please update my id
Zomato id:FE1952068 please soon resolve my problem I want to work πŸ™πŸ™πŸ™πŸ™...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
D Prashanth kumar
Jun 10, 2022
Report
Copy

Profile verification pending not verified still

Hii sir/madam,
I updated my id for zomato working but still my profile verification pending I'm waiting still one day in app it showing 3-6 hour it well be verified but still not verified please help
Zomato id:FE1952068
I want to work please help meπŸ™πŸ™πŸ™πŸ™πŸ™πŸ™...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinayk777
from Bengaluru, Karnataka
Jun 10, 2022
Report
Copy

Amount not refunded from restaurants

I had ordered Guntur chicken from Andra Gunpowder restaurant and non veg indulgence meal from firangi bake and the both orders were cancelled by Zomato end and I haven't received my refund amount till now.
Andhra gun powder (order number [protected]) - 239.95 rs
Firangi bake (order number [protected]) - 454.65rs please look this matter at the earliest...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sumant bhatia
from Noida, Uttar Pradesh
Jun 10, 2022
Report
Copy

Very irresponsible and untrustworthy company

First of all their drivers wouldn't read the instructions and ring the bell middle of night and their representatives (Sunny) as well also they would just hang up on you (Sheikh and ifra) and most importantly they wouldn't take any responsibility and won't let you speak to a manager at all. Not recommended at all. Poor service...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
yash Cholkar
Jun 10, 2022
Jun 10, 2022
This thread was updated on Jun 10, 2022
Report
Copy

Verification pending from last 2 days

Verification pending from yesterday my id is FE1951328...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy