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www.zomato.com/india
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Updated: Nov 26, 2025
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Bad 😕 It seems that Zomato has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Zomato reviews & complaints page 68

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V
Vinayk777
from Bengaluru, Karnataka
Jun 10, 2022
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I had ordered Guntur chicken from Andra Gunpowder restaurant and non veg indulgence meal from firangi bake and the both orders were cancelled by Zomato end and I haven't received my refund amount till now.
Andhra gun powder (order number [protected]) - 239.95 rs
Firangi bake (order number [protected]) - 454.65rs please look this matter at the earliest
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    S
    Sumant bhatia
    from Noida, Uttar Pradesh
    Jun 10, 2022
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    First of all their drivers wouldn't read the instructions and ring the bell middle of night and their representatives (Sunny) as well also they would just hang up on you (Sheikh and ifra) and most importantly they wouldn't take any responsibility and won't let you speak to a manager at all. Not recommended at all. Poor service
    +1 photos
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      Y
      yash Cholkar
      Jun 10, 2022
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      Verification pending from yesterday my id is FE1951328
      +1 photos
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      Jun 10, 2022
      Updated by yash Cholkar       please do my pending verification complete

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        S
        Shankar Kumar M
        Jun 9, 2022
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        Address: Shimoga Karnataka

        Sir please unblock it's by mistake is happens so please sir FE1831990
        [protected]
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          T
          TEJAL FILMS PEEH
          Jun 9, 2022
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          Address: Ajmer
          Website: Ajmer

          Sir/madam

          Please sir/medam meri sari I'd correct he or meri id or profile photo bhi meri lagai, lekin 3 baar verification failed ho gya, please zomato team ab aap he help kar sakte ho meri, i love zomato delivery job, sir aapse es baar aasa keta hu ki aap meri help karenge or meri id no. FE1949206 name rakesh jat
          Ke name se id he, please zomato team mera zomato me lagne ka sapna pura kare,

          Aapka zomato team ka member Rakesh jat
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            M
            Mohd Tabrej Alam
            Jun 9, 2022
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            Address: Agra

            Order Id- [protected]
            Date- 05 June 2022
            Time - 01:47 AM

            I had ordered 1 x Onion and 1 x Margeherita Pizza from La Pino'z Pizza (Sikandra, AGRA) but delivery boy refused to deliver my food to my mentioned address and after 10 min, status on my app showing items delivered.

            When i called him regarding the issue, he didn't answered.

            I demand the inquiry and my money from Zomato.

            Regards
            Zomato Customer
            [protected]
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              M
              Manorma Mehta
              Jun 8, 2022
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              Address: #294 phase 1 industrial area panchkula

              My coupons have stopped working. Every restaurant is showing promo code is not applicable on current order.Why?[protected] My number and [protected]@gmail.com my email please check my account and make it right
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                R
                rajatmehla734
                from Karnal, Haryana
                Jun 8, 2022
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                Hlo sir my zomato id is FE1901266 and my account is hold due to poor grooming and i see all training vidoes but till now my account is not activated yet please help me to activate my account
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                  S
                  Saikumar9014
                  Jun 8, 2022
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                  The Waiting hour was 3 to 6 hrs but it has been 2 days my I'd verification is still pending

                  ID FE1944634
                  +1 photos
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                    T
                    TEJAL FILMS PEEH
                    Jun 8, 2022
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                    Sir/mam My Zomato I'd profile verification is on pending. And sir/mam meri profile picture meri khud ki h document bhi mere he but bar bar miss match kr rahe ho, so plz help me sir please
                    Waiting time (3-6hrs) complete but still process on pending . My I'd - FE1948206 PLEASE ZOMATO TEAM ACTIVATE ID
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                      T
                      TEJAL FILMS PEEH
                      Jun 8, 2022
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                      Sir/mam
                      My Zomato I'd profile verification is on pending.
                      Waiting time (2-3hrs) complete but still process on pending.
                      My I'd - FE1948206
                      PLEASE ZOMATO TEAM ACTIVATE ID

                      Plz sir help me 🙏🏻🙏🏻
                      +1 photos
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                      Jun 08, 2022
                      Updated by TEJAL FILMS PEEH                       Sir/mam
                      My Zomato I'd profile verification is on pending.
                      Waiting time (2-3hrs) complete but still process on pending.
                      My I'd - FE1948206
                      PLEASE ZOMATO TEAM ACTIVATE ID

                      Jun 08, 2022
                      Updated by TEJAL FILMS PEEH                       Sir/mam
                      My Zomato I'd profile verification is on pending.
                      Waiting time (2-3hrs) complete but still process on pending.
                      My I'd - FE1948206
                      PLEASE ZOMATO TEAM ACTIVATE ID

                      Jun 08, 2022
                      Updated by TEJAL FILMS PEEH                       Sir/mam
                      My Zomato I'd profile verification is on pending.
                      Waiting time (2-3hrs) complete but still process on pending.
                      My I'd - FE1948206
                      PLEASE ZOMATO TEAM ACTIVATE ID

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                        K
                        Keshav Batra
                        Jun 8, 2022
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                        Address: saharanpur

                        Sir meri ye zomato delivery partner Id due to fraud me terminate kardi gayi hai sir meri ye id plz active kardijiye agar mere se koi kisi parkar ki galti hui hai to sir plz mujhe shama kar dijiye aage se apko bhavisaya me meri id par aisi galti dekhne ko nahi milegi sir plz mujhe zomato se judna ka ek chance dijiye plz agar mere se next time koi bhi galti ho ap uske kabhi open mat karna plz sir ek chance dedijiye me aj ke bad koi bhi galti dubara nahi karuga me apse dil se request karra hu sir plz isko check kijiye

                        Fe id -1098410
                        city - saharanpur
                        Mobile no. ( protected )

                        sir ek chance dedijiye mujhe apse judne ka apka vishwas kabhi nahi toduga wada karta hu apse

                        Thanks,
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                          M
                          MGg978
                          from Kota, Rajasthan
                          Jun 7, 2022
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                          Address: Kota

                          But i instant say within 1 minute and first i inform to restaurant don't make my food for me
                          After i call coustomer support and say my reason and i am also say to delivery boy don't pickup and deliver food i don't want to waste food please release 75rs cancellation charge also next time i carefully order
                          Because i order thorough lazypay and automatic detect otp and process i were also tap on back but order successfully please refund 75 rs also
                          When i order instantly say to resturant don't prepare food for me
                          And he say ok
                          I have recording also of restaurant
                          And i also say delivery boy i were try to cancel order plz dont come and go to restaurant and i also instantly say to coustomer support please first time i don't know about this charge please also give 75 refund next time if i mistake you can charge
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                            Nssss
                            from Bengaluru, Karnataka
                            Jun 6, 2022
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                            Address: Kothanur

                            Sir mera id FE1936026 [protected] sir mera verification pending hai kya karun tl call bhi lagya lag nhi rha hai sir please mera id verify kar digiye
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                              P
                              Param_0101
                              Jun 6, 2022
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                              Address: GURGAON

                              Sir mere Zomato ID terminate ho gyi hai please meri I'd acctive kare
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                              Jun 06, 2022
                              Updated by Param_0101                               Mere Zomato ID terminate ho gayi hai please meri I'd acctive kare

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                                A
                                Anulekha Guha
                                Jun 5, 2022
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                                Address: Bangalore
                                Website: Zomato

                                I made an order from Pizza Hut ITPL Main Road on 05.06.2022 at around 8:30 pm. My order was a prepaid order. The Zomato delivery guy was so rude, he didn't deliver the order to my location. Moreover he cancelled my order and said he has returned it back to Pizza Hut. I went to Pizza Hut to collect my order and they confirmed that my order has not been returned. So basically my order has been stolen by the delivery guy himself. When I called him, his behaviour was so rude he said that he has thrown away the order. He was basically misleading me all this time. This is a crime. I need Zomato to look into this matter and I need my money refunded.
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                                  D
                                  Doctor Drunkenstein
                                  Jun 5, 2022
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                                  Website: zomato.com

                                  I ordered food from zomato..the delivery partner didnot reach in timeand when i checked the app to look into the matter it said that the payment was deducted and the delivery partner couldnot contact me . Now why should I pay for the incompetence of the delivery partner. I mentioned my address very clearly. All of this seems like a scam to me and now my money is gone. zoomato doesnot even have proper customer care services...It's chat bot says that the payment was deducted which was not at all my fault and it seems like you can't do anyhting about this. I am so let down by zomato .Please take action.
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                                    A
                                    ankush mala
                                    Jun 5, 2022
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                                    Address: Gulbarga
                                    Website: www.zomato.com

                                    I am ankush mala my Zomato account is blocked because identity fraud sorry for to make problem please activate my account this is id FE1709154
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                                      S
                                      sankalp042
                                      Jun 5, 2022
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                                      The product Starbucks coffee was delivered in damaged condition, I shared pics with zomato customer care but their was no resolution from zomato side to resolve this.
                                      Some of the customer executive cut off the chat completely without resolving the issue.
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                                        A
                                        Ayush Zambare
                                        Jun 4, 2022
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                                        Address: Mohali
                                        Website: link.zomato.com/xqzv/rshare?id=13328950d03b90ff

                                        We order food from Tadka Fry Restaurant, Mohali through Zomato and next day we all started feeling sick followed by vomiting. One o[censored]s was hospitalized because of food poisoning and others are on medication.
                                        This kind of restaurants which provide poor quality of food which can affect health should be removed from zomato or atleast quality of food should be ensued. So please do the needful.
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