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Updated: Feb 18, 2026
Complaints 7929
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710
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7219
Bad 😕 It seems that Zomato has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Zomato reviews & complaints page 69

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A
Akash4499
from Kolkata, West Bengal
Jun 15, 2022
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Today I ordered from arsalan order id [protected]. The food was spilled completely. I have sent photos when I emailed zomato hoever no refund was provided.
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    S
    Sonuchauhan11
    from Kalyan, Maharashtra
    Jun 15, 2022
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    Address: Shahad fatak v.p nike road near yadav flower mil Ulhasnagar 1

    Sir I am Sonu R . chauhan Zomato aap 4 June ko onboarding Kiya thaa jo abhi tak process me hai I'd number FE1941209 hai fish pay kar diya hu 1280 aaj 12 din ho gaya hai fir bhi koi call nahi aaya hai
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      V
      vk2977
      Jun 15, 2022
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      Sir/mam
      My id FE1704045
      PLEASE ACTIVATE MY ACCOUNT
      maine bahut dino se log in nahi kiya tha kuch family problems thi but ab mai kaam Krna chahta hu isliye please activate my account
      Thankyou
      Zomato customer support has been notified about the posted complaint.
      Jun 15, 2022
      Updated by vk2977       Sir/mam
      Please activate my account I'd FE1704045 kafi dino se login nhi kiya tha isliye deactivate ho gayi hai
      But ab main kamm Krna chahta hu
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        X
        Xyz1000
        from Delhi, Delhi
        Jun 14, 2022
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        Zomato solve my problems My id deactivate without any reason
        Zomato customer support has been notified about the posted complaint.
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          S
          Sonuchauhan11
          from Kalyan, Maharashtra
          Jun 14, 2022
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          Address: Sunita light house Near EMT company shahad fathak ULHASNAGAR 1

          Pls refund my amount 1280
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            A
            Abhi nonu
            from Khurja, Uttar Pradesh
            Jun 14, 2022
            Resolved
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            Resolved

            Address: Khurja

            I ordered 10 samosas on 14 June 2022 at 9:45 from khurjawasi hotel by Zomato . Delevery reached at time but when I opened the pack it smells very bad and when I checked the item
            The stuffing of samosas are spoiled potatoes and it seems like stuffing was made 2 weak ago.
            And I just throw them in garbage .
            Jun 14, 2022
            Complaint marked as Resolved 
            my Order I'd - 4118263776 I want refund my amount . And to disturb me mentally Fined 500 rupees. To contact email id is [email protected]
            Zomato customer support has been notified about the posted complaint.
            Jun 14, 2022
            Updated by Abhi nonu             My order I'd [protected]
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              Z
              Zomato rider
              from Delhi, Delhi
              Jun 14, 2022
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              Hlo sir i am working in indias biggest food delivery company as delivery boy my id deactivated please help in again activate my id
              Zomato customer support has been notified about the posted complaint.
              Jun 14, 2022
              Updated by Zomato rider               Hlo sir i am working in indias biggest food delivery company as delivery boy my id deactivated please help in again activate my id

              Jun 14, 2022
              Updated by Zomato rider               Hlo sir i am working in indias biggest food delivery company as delivery boy my id deactivated please help in again activate my id
              Jun 14, 2022
              Updated by Zomato rider               Hlo sir i am working in indias biggest food delivery company as delivery boy my id deactivated please help in again activate my id

              Jun 14, 2022
              Updated by Zomato rider               Hlo sir i am working in indias biggest food delivery company as delivery boy my id deactivated please help in again activate my id

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                A
                Abdul Wahab R
                from Hyderabad, Telangana
                Jun 14, 2022
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                Address: Zomato
                Website: Zomato

                Hi Zomato
                I, Mohammed Abdul Wahab has canceled my Zomato order on 6th June 2022 and I have not received my refund yet. My order number is [protected] and my Refund Reference number is[protected]. Please refund the amount as soon as possible.
                Thank you
                Mohammed Abdul Wahab.
                Zomato customer support has been notified about the posted complaint.
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                  C
                  Cnsmer2345
                  from Kolkata, West Bengal
                  Jun 14, 2022
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                  I was promised a promo code worth Rs 50 would be given because my order kept getting delayed. I have attached the screenshot below. However, I still haven't received the promo code and when I reached out to customer care again, they said they cannot give out the promo code. Despite the fact that I showed them the screenshot as proof, they didn't solve this issue.

                  ORDER ID: [protected]
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                    T
                    TANGO Official
                    Jun 14, 2022
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                    Address: Karnataka Bengaluru

                    Hello sir/myam i request you to activate my Zomato delivery I'd. I don't why my I'd suspend please activate my I'd
                    Name: Rohit Singh
                    I'd: FE1905273
                    location Bengaluru Karnataka
                    i want To Work in Zomato. Please Check my I'd what happen.
                    Thank You ☺️
                    Zomato customer support has been notified about the posted complaint.
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                      J
                      Jaynin Tripathi Official
                      Jun 13, 2022
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                      Address: Nainital Uttarakhand

                      Hello Zomato...
                      I Am Ajay Tripathi, working in Nainital Uttarakhand, Phone number- [protected]
                      I'd Number - FE1943795
                      I have a resign for Zomato Delivery Boy.
                      Submit my delivery, bag and tshirt.

                      Thank you
                      Zomato customer support has been notified about the posted complaint.
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                        M
                        Madhvraj
                        from Pali, Uttar Pradesh
                        Jun 13, 2022
                        Resolved
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                        Resolved

                        Address: Basni Jodhpur Rajasthan India
                        Website: [email protected]

                        Please sir request hai ki mujhe Zomato delivery boy ka kaam karne ka mauka mila mujhe apni galti ka eshas ho gya hai ab next time esi galati nhi hogi request hai ki aap my id activate karne ka kripa kare
                        Fe id-182935
                        Name-madhvraj
                        Mobile number-[protected]
                        Jun 13, 2022
                        Complaint marked as Resolved 
                        Sir/madam Mujhe meri galti ka eshas ho gya hai ab next time esi galati nhi hogi request hai ki mujhe Zomato delivery boy ka kaam karne ke liye id activate karne ki kripa kare
                        Zomato customer support has been notified about the posted complaint.
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                          H
                          himanshuhp2001
                          from Kanpur, Uttar Pradesh
                          Jun 13, 2022
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                          Address: Kanpur
                          Website: Zomato

                          My profile with zomato is showing pending for verification and it is also not accepting my photo. My id with zomato is FE1953209.
                          Zomato customer support has been notified about the posted complaint.
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                            P
                            Probesh
                            Jun 13, 2022
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                            Sir, it taking much time still my id is verified yet. Please help me out
                            This is my id - FE1959806
                            Zomato customer support has been notified about the posted complaint.
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                              T
                              TEJAL FILMS PEEH
                              Jun 13, 2022
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                              Address: Ajmer
                              Website: Ajmer

                              Sir/mam
                              My id no. FE1948206

                              Profile verification complete nhi ho raha h 10 dino se, to please sir/mem meri id verification complete karwane me meri help kro
                              Zomato customer support has been notified about the posted complaint.
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                              Hello sir / mam
                              My id is still not verified please do my need full i need to start working i am struggling alot i request you to activate my id soon please.
                              My FE id 1967140
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                                R
                                Rakeshmisri
                                Jun 13, 2022
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                                Dear sir,
                                yesternight ( 12th June 2022) i was having a small party in my house so i ordered KFC on ZOMATO at 9.15 pm and got a confirmation that ORDER HAS BEEN ACCEPTED BY KFC and that the order will be delevered within 51min. But to my surprise i got a call from Zomato at 9.39 pm that my order could not be processed as order could not reach KFC. What the hell was that!! I was having guests in my home and zomato had no responsibility towards fulfilling the order they had taken. Disappointed and i immediately rushed to the KFC restaurant to get a new order made to my surprise i was shocked to find that for the same items i order on Zomato and paid Rs 3020.98 KFC Restirant was charging just Rs 2457 ie., Zomato was overcharging by Rs 564. This is blatant theft by Zomato. For sure would never ever order on Zomato again.
                                Zomato customer support has been notified about the posted complaint.
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                                  V
                                  Vishal918
                                  from Allahabad, Uttar Pradesh
                                  Jun 13, 2022
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                                  Sir please meri id open kar dijiye me bahut hi garib hu meri taraf se jo bhi galti hui hai use maaf kar dijiye abb se koi bhi galti nhi hogi sir please sir
                                  Id open kar dijiye
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                                    A
                                    Abdul kashifk
                                    Jun 13, 2022
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                                    Hi team that i was my phone phone got damage and i was unable to do so i was not thinking of cancellation the order but my phone was not working properly so by mistake it has happened
                                    I make sure this time no complaint about the denail I'm sorry 😔
                                    My I'd is FE1863719
                                    Zomato customer support has been notified about the posted complaint.
                                    Jun 13, 2022
                                    Updated by Abdul kashifk                                     Still it has not resolved

                                    Jun 13, 2022
                                    Updated by Abdul kashifk                                     No I'm unable get your message it's still blocked
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                                      K
                                      [email protected]
                                      from Hyderabad, Telangana
                                      Jun 12, 2022
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                                      Address: Mahendrapur mokama, patna

                                      I have ordered food from Zomato, and received bad quality of food. Biryani taste was like rice was prepared in the morning, and delivered in night.

                                      Zomato is saying refund is not possible and restorant also not refunding the paid amount.

                                      Order number: [protected]
                                      Restorant name: Rishika Sweets and Biryani House
                                      Amount paid: 500
                                      Zomato customer support has been notified about the posted complaint.
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                                        A
                                        Archit Chauhan
                                        Jun 12, 2022
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                                        Address: Noida International Institute of Medical sciences, Plot no. 1, Sector 17A, yamuna express way, Gautam Buddha Nagar, Greater Noida

                                        Rs 494.75 Money automatically deducted from my paytm wallet to zomato media private limited . I did not made any payment or order anything. I even dont have zomato app in my phone and i did not search anything related to Zomato. I want my money back . Please help.
                                        Zomato customer support has been notified about the posted complaint.
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                                        Check 3 rd party link app
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