Zomato Complaints & Reviews

Sir/mam
My id no. FE1948206

Profile verification complete nhi ho raha h 10 dino se, to please sir/mem meri id verification complete karwane me meri help kro

Dear sir,
yesternight ( 12th June 2022) i was having a small party in my house so i ordered KFC on ZOMATO at 9.15 pm and got a confirmation that ORDER HAS BEEN ACCEPTED BY KFC and that the order will be delevered within 51min. But to my surprise i got a call from Zomato at 9.39 pm that my order could not be processed as order could not reach KFC. What the hell was that!! I was having guests in my home and zomato had no responsibility towards fulfilling the order they had taken. Disappointed and i immediately rushed to the KFC restaurant to get a new order made to my surprise i was shocked to find that for the same items i order on Zomato and paid Rs 3020.98 KFC Restirant was charging just Rs 2457 ie., Zomato was overcharging by Rs 564. This is blatant theft by Zomato. For sure would never ever order on Zomato again.

Sir please meri id open kar dijiye me bahut hi garib hu meri taraf se jo bhi galti hui hai use maaf kar dijiye abb se koi bhi galti nhi hogi sir please sir
Id open kar dijiye

Hi team that i was my phone phone got damage and i was unable to do so i was not thinking of cancellation the order but my phone was not working properly so by mistake it has happened
I make sure this time no complaint about the denail I'm sorry 😔
My I'd is FE1863719

I have ordered food from Zomato, and received bad quality of food. Biryani taste was like rice was prepared in the morning, and delivered in night.

Zomato is saying refund is not possible and restorant also not refunding the paid amount.

Order number: [protected]
Restorant name: Rishika Sweets and Biryani House
Amount paid: 500

Rs 494.75 Money automatically deducted from my paytm wallet to zomato media private limited . I did not made any payment or order anything. I even dont have zomato app in my phone and i did not search anything related to Zomato. I want my money back . Please help.

My id opan

Hii sir
My Zomato ID is FE1953451
Sir my id is not verifying please help me to verification

I have orderd food from Mahaveer Dhaba on 2 June 2022 at 7:59PM. and i have recieved this order in an spilled condition. I am attaching some pictures of it.

I tried to contact zomato customer support in Chat section and also sent a mail to them regarding to this. I waited for many days but didn't get any response from zomato. This behaviour towards consumers is not acceptable from such big companies.

Zomato Order...

My number[protected] please verify my details and active my account

My number [protected] please active my account

I have placed an order worth of 183.5 rupees from zomato. The UPI transaction was successful and the amount has been deducted from my account. But the order is not placed.

I had ordered food on Zomato with order ID [protected] on 22nd May but the Parcel having food received was wet & the food i ordered is wet and that can't even Eat.

My number [protected] my profile verification was pending please solve this problem and active my account

Our experience with order id [protected] has been terrible. I am a Zomato Pro customer.

To celebrate birthday of my Mom and we had guests come over. We placed an order thru Zomato on 5 Spice (Chinese Restaurant – Vile Parle – just 2.7 KM away and time to travel is less than 15 minutes). The order was placed at 8:20 pm and 51 minutes were given as delivery time. We started tracking delivery 8:30 onwards and the delivery agent was shown 5 minutes away from the Restaurant. At 8:45 pm, the status never changed. So we called the delivery agent, and he informed he will delivery with a bit of delay due to unforseen rains. At 9:00 pm, the time of delivery, got a call from Zomato, saying the delivery would be 30 minutes late, requesting us to wait. At 9:30 pm, our guests left thoroughly disappointed and we felt terribly helpless and ashamed .

Finally we contacted Zomato customer service via chat at 9:55 pm . The Customer Service person informed us that the order will not reach us at all asking us if we wanted to cancel the order. Did we have any choice??? As a matter of token, a coupon of Rs. 400/- was shared over SMS to us.

Now at 10:00 pm in the night, how do we celebrate Birthday dinner? It was the most disgraceful event, all because of Zomato and look at the apology of Rs. 400/- . We are not looking for tokens but what about annual birthday celebrations lost ?? Our guests walking away and we left with no option but to remain hungry and survive on sandwiches.

I seriously warn people that i[censored] see delivery getting delayed by Zomato, just cancel it and switch to someone like Swiggy or other aggregators if you don’t want to be treated like we were. Alternatively just skip Zomato.

Hi sir/madam i updated all my id and paid fees to but still my profile is still pending in 3 to 6 hours it well be updated they gave in app but still now nt updated please update my id
Zomato id:FE1952068 please soon resolve my problem I want to work 🙏🙏🙏🙏

Hii sir/madam,
I updated my id for zomato working but still my profile verification pending I'm waiting still one day in app it showing 3-6 hour it well be verified but still not verified please help
Zomato id:FE1952068
I want to work please help me🙏🙏🙏🙏🙏🙏

I had ordered Guntur chicken from Andra Gunpowder restaurant and non veg indulgence meal from firangi bake and the both orders were cancelled by Zomato end and I haven't received my refund amount till now.
Andhra gun powder (order number [protected]) - 239.95 rs
Firangi bake (order number [protected]) - 454.65rs please look this matter at the earliest

First of all their drivers wouldn't read the instructions and ring the bell middle of night and their representatives (Sunny) as well also they would just hang up on you (Sheikh and ifra) and most importantly they wouldn't take any responsibility and won't let you speak to a manager at all. Not recommended at all. Poor service

Verification pending from yesterday my id is FE1951328