Zomato Complaints & Reviews

Sir meri id profile verification pending may padi hai please help me

I am Milan Routh, gurgaon, haryana, sector 49. My id is FE1738704, after I, ll, complited my 50 order my id is terminated resones for pan card. I request please re-activate my id, i, m a covide servier last 3 month i, ll try to activemy id, kindly plesee do it,...

Hello dear team please reactivate my account iam since 4 years in Zomato.iam realise my mistakes.my dream work with Zomato in my life time.
FE191238
Shaik Subhani
VIJAYAWADA, ANDHRA PRADESH

I ordered food from Ovenstory Pizza online through Zomato at 8:36 pm using card on 30th May. We waited for an hour and then saw that the app said that the order has been delayed and would take 22 minutes as it was still being prepared. Half an hour later called the restaurant to check on the status, the guy said it’d take 20 minutes, another half an hour later I called again and got told that my order has been canceled as the delivery guy wasn’t available. The app is frozen and still showing that it will take 22 minutes. Don’t know how I’ll be getting my money back. Tried to call the zomato landline and it doesn’t even work. What even is the point of it? To sum it up I waited over two hours for my food just to get told that my order has been canceled. Please improve upon your service.

I am Prakash S from Mandya, Karnataka. My id is FE412664 I am worked 1 year in zomato, my id is terminated because delay in delivering order. I request please re-activate my id because of heavy rain I delayed order and I am informed to customer about this. Next time I never delay please activate my id.

I Lal Chand, i work Zomato Since 4 Month, My id is terminated du to poor performance, order is cancelled, i have no order cancelled because my phone issue due to As I told the customer care that there was some problem with my phone, due to which the order got canceled.

i nave no order cancelled - for cancelled is technical issues so i request you kindly activate the ID FE1638867.

I am a poor man, somehow survive, apart from Zomato, I do not have any other job.
Kindly solve this. I request you to open this id FE1638867

I have been a great user of Zomato and I am a foody too. I used to order food from zomato on regular basis. I got a bad quality food and requested for refund but after sometime I got my account suspended. Its been almost 3 years now and its still the same. I am now living in Bangalore and request to activate my account.

My order no. [protected] with Zomato placed on 29th May 30, 2022 at 10.00 pm was cancelled due to order denied by delivery partner to deliver. After waiting 1 and half hour till around 11.30 pm my order got cancelled and I have not yet received my refund also. Matter was raised with Zomato Interactive Assistant ( zia ) and they informed that, your order has been cancelled due to an address mismatch and also informed money paid was deducted as cancellation charges for your order since we have to compensate our partners for the same. In this reference I want to inform that, address provided in the order was correct and saved one as Home with the Zomato app and regularly I am picking the same address at the time of placing the order.

Mail has also been send to zomato.com on raising the issue and ticket vide Id no. 17546968 also been initiated for the issue. I have also attached screen shot of the order summary along with ordered address for their ready reference. Now received the mail response from Zomato mentioning that, We understand that you have been charged a cancellation fee of INR 725.75. As per our policy if the order is prepared/ out for delivery and address provided by the customer is incorrect or user wants the order at a different address, a cancellation fee is charged as it leads to food wastage. As checked with the delivery person, the address provided by you was incorrect, due to which the order was declined. Since the food was already dispatched, we won't be able to initiate a refund for this instance.

I am totally disagree with Zomato as in the same address they delivered several times in the past. It’s false and they want to cover their own mistakes and mistake of their delivery person. It’s unfortunate and nuisance. Please look into this matter on priority.

Zomato is closing down the support without giving any proper resolution. An item worth 90rs was missing from the order yesterday and i was not able to raise a ticket. Ordered 1kg chicken fry and delivered 350 gm instead, i was asked to write a review at restaurant page. This has been happening from months. They don't even operate with a phone number. They just close the ticket and cannot raise any tickets after that for the same issue.

While ordering food in the order summary. 2 rupees is checked automatically in order summary to donate "Feeding India" company

Actually, Zomato should provide pop -up question to customer about customer's willingness to donate 2 rupees to Feeding India company instead 2 rupees option is checked automatically in the order summary.

My registratred mobile number is [protected], i have submitted all details properly but my verification is still pending so please change my profile photo uploaded to new that I have given nee photo in photos section
And I requesting you to verify my id

Hello
My name is Sachin Sharma
My FE ID is 945631
I had cancelled last 2 order because of my vehicle issue
I apologise for that
And please it's my request to activate my Zomato ID
On that time no one Rider was available to transfer my order therefore I had cancelled my order
Sir please help me

We placed an order rs. 727.50/-with zomato. Money deducted but can't received the order. Please respond at the earliest to the my complaint against the zomato food based app. This app providing cheap customer services to the customer... This waste app... I told my friends to not install the app. If my friends already using the app then i would refer to delete the app.I need a refund as fast as possible

I cancelled one order on 27/12/2021 in my Zomato delivery order because I had an accident so I'm going to hospital for treatment then Zomato is terminated my Id i want to Activate my Zomato id

Hi Team,
I worked as a delivery partner of zomato for last 1 year and my ID got terminated last month. Please get back the ID so that I will work honestly.
Hopefully
FE1467571

For all my accounts it's showing a coupon code not applicable on the current order.No matter how many times I delete and create a new account.
please resolve this as soon as possible.

Hello Sir/Mam
Prateek sharma
Zomato id FE777555
my Id is disabled
Pls changed enabled
I want work to zomato 🙏🙏🙏

Hello
Sir / mam
I'm interested zomato food delivery...i requested zomato team my Id is deactivated plzz activate my I'd name is FE1846011... I'm new riders from zomato ... i don't know zomato guidelines Will not do after this...plzzz zomato team activate my I'd ...

Your faithfully...🙏🙏

I received rotten food with lots of hairs on it...o cant have the food as well as this is second time happening with me
i am frustrated.

Hi sir,
My name is AVINASH SINGH. I'm working with Zomato Last 5months
But suddenly Last night my Zomato I'd has been terminated due to identity fraud but I'm not done anything like that always dilevery order on time without any cancellation and delay.
Please I'm request to Zomato team to activate my I'd I'm done my work with great honesty and never give you any chance like that.
Thanks you,

Zomato I'd -FE1705214
NAME- AVINASH SINGH
Mobile no. - [protected]