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Zomato Complaints & Reviews

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Updated: Feb 18, 2026
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Zomato reviews & complaints page 70

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V
V.ishnu
from Dibai, Uttar Pradesh
Jun 12, 2022
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Address: Gurgon

My id opan
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    sanjaubaba
    from Jhansi, Uttar Pradesh
    Jun 12, 2022
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    Address: India

    Hii sir
    My Zomato ID is FE1953451
    Sir my id is not verifying please help me to verification
    Zomato customer support has been notified about the posted complaint.
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      I have orderd food from Mahaveer Dhaba on 2 June 2022 at 7:59PM. and i have recieved this order in an spilled condition. I am attaching some pictures of it.

      I tried to contact zomato customer support in Chat section and also sent a mail to them regarding to this. I waited for many days but didn't get any response from zomato. This behaviour towards consumers is not acceptable from such big companies.

      Zomato Order...
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      N
      Nagesh 123456
      from Bengaluru, Karnataka
      Jun 11, 2022
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      My number[protected] please verify my details and active my account
      Zomato customer support has been notified about the posted complaint.
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        N
        Nagesh 123456
        from Bengaluru, Karnataka
        Jun 11, 2022
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        My number [protected] please active my account
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          P
          persis andrews
          Jun 11, 2022
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          I have placed an order worth of 183.5 rupees from zomato. The UPI transaction was successful and the amount has been deducted from my account. But the order is not placed.
          Zomato customer support has been notified about the posted complaint.
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            D
            dgupta364
            Jun 11, 2022
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            Address: MAIN ROAD KHAILAR JHANSI

            I had ordered food on Zomato with order ID [protected] on 22nd May but the Parcel having food received was wet & the food i ordered is wet and that can't even Eat.
            Zomato customer support has been notified about the posted complaint.
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              N
              Nagesh 123456
              from Bengaluru, Karnataka
              Jun 11, 2022
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              My number [protected] my profile verification was pending please solve this problem and active my account
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                K
                Kainaz Patel
                Jun 10, 2022
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                Address: Andheri m- Mumbai

                Our experience with order id [protected] has been terrible. I am a Zomato Pro customer.

                To celebrate birthday of my Mom and we had guests come over. We placed an order thru Zomato on 5 Spice (Chinese Restaurant – Vile Parle – just 2.7 KM away and time to travel is less than 15 minutes). The order was placed at 8:20 pm and 51 minutes were given as delivery time. We started tracking delivery 8:30 onwards and the delivery agent was shown 5 minutes away from the Restaurant. At 8:45 pm, the status never changed. So we called the delivery agent, and he informed he will delivery with a bit of delay due to unforseen rains. At 9:00 pm, the time of delivery, got a call from Zomato, saying the delivery would be 30 minutes late, requesting us to wait. At 9:30 pm, our guests left thoroughly disappointed and we felt terribly helpless and ashamed .

                Finally we contacted Zomato customer service via chat at 9:55 pm . The Customer Service person informed us that the order will not reach us at all asking us if we wanted to cancel the order. Did we have any choice??? As a matter of token, a coupon of Rs. 400/- was shared over SMS to us.

                Now at 10:00 pm in the night, how do we celebrate Birthday dinner? It was the most disgraceful event, all because of Zomato and look at the apology of Rs. 400/- . We are not looking for tokens but what about annual birthday celebrations lost ?? Our guests walking away and we left with no option but to remain hungry and survive on sandwiches.

                I seriously warn people that i[censored] see delivery getting delayed by Zomato, just cancel it and switch to someone like Swiggy or other aggregators if you don’t want to be treated like we were. Alternatively just skip Zomato.
                Zomato customer support has been notified about the posted complaint.
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                  D
                  D Prashanth kumar
                  Jun 10, 2022
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                  Hi sir/madam i updated all my id and paid fees to but still my profile is still pending in 3 to 6 hours it well be updated they gave in app but still now nt updated please update my id
                  Zomato id:FE1952068 please soon resolve my problem I want to work 🙏🙏🙏🙏
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                    D
                    D Prashanth kumar
                    Jun 10, 2022
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                    Hii sir/madam,
                    I updated my id for zomato working but still my profile verification pending I'm waiting still one day in app it showing 3-6 hour it well be verified but still not verified please help
                    Zomato id:FE1952068
                    I want to work please help me🙏🙏🙏🙏🙏🙏
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                      V
                      Vinayk777
                      from Bengaluru, Karnataka
                      Jun 10, 2022
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                      I had ordered Guntur chicken from Andra Gunpowder restaurant and non veg indulgence meal from firangi bake and the both orders were cancelled by Zomato end and I haven't received my refund amount till now.
                      Andhra gun powder (order number [protected]) - 239.95 rs
                      Firangi bake (order number [protected]) - 454.65rs please look this matter at the earliest
                      Zomato customer support has been notified about the posted complaint.
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                        S
                        Sumant bhatia
                        from Noida, Uttar Pradesh
                        Jun 10, 2022
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                        First of all their drivers wouldn't read the instructions and ring the bell middle of night and their representatives (Sunny) as well also they would just hang up on you (Sheikh and ifra) and most importantly they wouldn't take any responsibility and won't let you speak to a manager at all. Not recommended at all. Poor service
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                          Y
                          yash Cholkar
                          Jun 10, 2022
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                          Verification pending from yesterday my id is FE1951328
                          Zomato customer support has been notified about the posted complaint.
                          Jun 10, 2022
                          Updated by yash Cholkar
                          please do my pending verification complete

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                            S
                            Shankar Kumar M
                            Jun 9, 2022
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                            Address: Shimoga Karnataka

                            Sir please unblock it's by mistake is happens so please sir FE1831990
                            [protected]
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                              T
                              TEJAL FILMS PEEH
                              Jun 9, 2022
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                              Address: Ajmer
                              Website: Ajmer

                              Sir/madam

                              Please sir/medam meri sari I'd correct he or meri id or profile photo bhi meri lagai, lekin 3 baar verification failed ho gya, please zomato team ab aap he help kar sakte ho meri, i love zomato delivery job, sir aapse es baar aasa keta hu ki aap meri help karenge or meri id no. FE1949206 name rakesh jat
                              Ke name se id he, please zomato team mera zomato me lagne ka sapna pura kare,

                              Aapka zomato team ka member Rakesh jat
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                                M
                                Mohd Tabrej Alam
                                Jun 9, 2022
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                                Address: Agra

                                Order Id- [protected]
                                Date- 05 June 2022
                                Time - 01:47 AM

                                I had ordered 1 x Onion and 1 x Margeherita Pizza from La Pino'z Pizza (Sikandra, AGRA) but delivery boy refused to deliver my food to my mentioned address and after 10 min, status on my app showing items delivered.

                                When i called him regarding the issue, he didn't answered.

                                I demand the inquiry and my money from Zomato.

                                Regards
                                Zomato Customer
                                [protected]
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                                  M
                                  Manorma Mehta
                                  Jun 8, 2022
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                                  Address: #294 phase 1 industrial area panchkula

                                  My coupons have stopped working. Every restaurant is showing promo code is not applicable on current order.Why?[protected] My number and [protected]@gmail.com my email please check my account and make it right
                                  Zomato customer support has been notified about the posted complaint.
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                                    rajatmehla734
                                    from Karnal, Haryana
                                    Jun 8, 2022
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                                    Hlo sir my zomato id is FE1901266 and my account is hold due to poor grooming and i see all training vidoes but till now my account is not activated yet please help me to activate my account
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                                      S
                                      Saikumar9014
                                      Jun 8, 2022
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                                      The Waiting hour was 3 to 6 hrs but it has been 2 days my I'd verification is still pending

                                      ID FE1944634
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