Zomato Complaints & Reviews

I Lal Chand, i work Zomato Since 4 Month, My id is terminated du to poor performance, order is cancelled, i have no order cancelled because my phone issue due to As I told the customer care that there was some problem with my phone, due to which the order got canceled.

i nave no order cancelled - for cancelled is technical issues so i request you kindly activate the ID FE1638867.

I am a poor man, somehow survive, apart from Zomato, I do not have any other job.
Kindly solve this. I request you to open this id FE1638867

I have been a great user of Zomato and I am a foody too. I used to order food from zomato on regular basis. I got a bad quality food and requested for refund but after sometime I got my account suspended. Its been almost 3 years now and its still the same. I am now living in Bangalore and request to activate my account.

My order no. [protected] with Zomato placed on 29th May 30, 2022 at 10.00 pm was cancelled due to order denied by delivery partner to deliver. After waiting 1 and half hour till around 11.30 pm my order got cancelled and I have not yet received my refund also. Matter was raised with Zomato Interactive Assistant ( zia ) and they informed that, your order has been cancelled due to an address mismatch and also informed money paid was deducted as cancellation charges for your order since we have to compensate our partners for the same. In this reference I want to inform that, address provided in the order was correct and saved one as Home with the Zomato app and regularly I am picking the same address at the time of placing the order.

Mail has also been send to zomato.com on raising the issue and ticket vide Id no. 17546968 also been initiated for the issue. I have also attached screen shot of the order summary along with ordered address for their ready reference. Now received the mail response from Zomato mentioning that, We understand that you have been charged a cancellation fee of INR 725.75. As per our policy if the order is prepared/ out for delivery and address provided by the customer is incorrect or user wants the order at a different address, a cancellation fee is charged as it leads to food wastage. As checked with the delivery person, the address provided by you was incorrect, due to which the order was declined. Since the food was already dispatched, we won't be able to initiate a refund for this instance.

I am totally disagree with Zomato as in the same address they delivered several times in the past. It’s false and they want to cover their own mistakes and mistake of their delivery person. It’s unfortunate and nuisance. Please look into this matter on priority.

Zomato is closing down the support without giving any proper resolution. An item worth 90rs was missing from the order yesterday and i was not able to raise a ticket. Ordered 1kg chicken fry and delivered 350 gm instead, i was asked to write a review at restaurant page. This has been happening from months. They don't even operate with a phone number. They just close the ticket and cannot raise any tickets after that for the same issue.

While ordering food in the order summary. 2 rupees is checked automatically in order summary to donate "Feeding India" company

Actually, Zomato should provide pop -up question to customer about customer's willingness to donate 2 rupees to Feeding India company instead 2 rupees option is checked automatically in the order summary.

My registratred mobile number is [protected], i have submitted all details properly but my verification is still pending so please change my profile photo uploaded to new that I have given nee photo in photos section
And I requesting you to verify my id

Hello
My name is Sachin Sharma
My FE ID is 945631
I had cancelled last 2 order because of my vehicle issue
I apologise for that
And please it's my request to activate my Zomato ID
On that time no one Rider was available to transfer my order therefore I had cancelled my order
Sir please help me

We placed an order rs. 727.50/-with zomato. Money deducted but can't received the order. Please respond at the earliest to the my complaint against the zomato food based app. This app providing cheap customer services to the customer... This waste app... I told my friends to not install the app. If my friends already using the app then i would refer to delete the app.I need a refund as fast as possible

I cancelled one order on 27/12/2021 in my Zomato delivery order because I had an accident so I'm going to hospital for treatment then Zomato is terminated my Id i want to Activate my Zomato id

Hi Team,
I worked as a delivery partner of zomato for last 1 year and my ID got terminated last month. Please get back the ID so that I will work honestly.
Hopefully
FE1467571

For all my accounts it's showing a coupon code not applicable on the current order.No matter how many times I delete and create a new account.
please resolve this as soon as possible.

Hello Sir/Mam
Prateek sharma
Zomato id FE777555
my Id is disabled
Pls changed enabled
I want work to zomato 🙏🙏🙏

Hello
Sir / mam
I'm interested zomato food delivery...i requested zomato team my Id is deactivated plzz activate my I'd name is FE1846011... I'm new riders from zomato ... i don't know zomato guidelines Will not do after this...plzzz zomato team activate my I'd ...

Your faithfully...🙏🙏

I received rotten food with lots of hairs on it...o cant have the food as well as this is second time happening with me
i am frustrated.

Hi sir,
My name is AVINASH SINGH. I'm working with Zomato Last 5months
But suddenly Last night my Zomato I'd has been terminated due to identity fraud but I'm not done anything like that always dilevery order on time without any cancellation and delay.
Please I'm request to Zomato team to activate my I'd I'm done my work with great honesty and never give you any chance like that.
Thanks you,

Zomato I'd -FE1705214
NAME- AVINASH SINGH
Mobile no. - [protected]

Hello mam/sir
Iam R Mohan Rao
My Zomato I'd is FE1924432
Iam getting profile verification pending for long time
So, I request to activate my Zomato account
I want to work Zomato thank u 🙏🙏🙏

Ordered panner butter masala from under the woods restaurant order id :[protected] if we raise a complaint in chat support simply saying write a review about restaurant and closing the case the total curry came out of box so how can we eat Zomato is doing same thing this is not first time and already they told they will take care and it wounds not be happened again please Zomato replace or refund to me. and at least not replacing the order or not doing any refund please respond Zomato on this issue.

Order id : [protected].

Ordered date : May 28th 2022.

ZOMATO debited money from my paytm wallet without my permission or knowledge at 1.04 am 28.05.22. i have not ordered any thing. Debited 155.64 with order I'd ZTD-22-4F87C51754E43
Wallet reference no. [protected]

I am rohit thakur damoh city m work karta hu meri FE899244 ID ko due to fake account / used by other person bta kar terminate kar diya gya hai jabki me apni ID par self work karta hu kisi ke sath share bhi nhi karta proof de de ki meri ID other Person ne use ki hai Uski selfie hogi jab selfi ati hai m apni self deta hu to other person kaise use kar sakta hai proof de de ki meri IDother person n use kiya hai

Mene 10 din pehle I'd banai thi jo ki ab tak chaalu nahi hui hai. Aap bag t shirt to bhej rahe hain par I'd kon chaalu karega