About Zomato Sir i have ordered a food from paradise in Nizamabad it showed me 40mins of delivery, I haven’t received the order in the specified time then i took a call with the delivery partner, he told that restaurant is closed in this case i was least considered about delivery partner, atleat zomato should have called me and told me that restaurant is closed (the time when i took a call with zomato is 11:15 pm)but that is not happened this happened only when i called them and asking where is my order means they are least considered about the customer.After that i have been in chat or call with them for another one and half hour but I didn’t get any proper response like arranging another food simply they are considering about the refund, here is my question a guy who is earning 25k per month and once ordering a food of value 670 there is no immediate refund and there is no immediate replacement where i cannot offered another order with my own money should starve all the night.Please consider this as a comman man request who can do nothing and take an action against this scammers zomato and the restaurant people who are advertising but keeping people starving
Zomato customer support has been notified about the posted complaint.